Branford Sew and Vacuum was recommended to me by a local sewing shop. I walked in this morning, was…read moreimmediately greeted by the friendly and helpful owner Ralph. He spent time explaining the different sewing machines available and gave me an impromptu lesson as to how to set up the one I finally chose. Offered me a remarkable value for a high-quality machine! I highly recommend this business and I'm glad that I went local versus big box for this purchase. Ralph mentioned that he is always available to answer questions, give another lesson, and repair if necessary. Thank you, Ralph!

The owner was very helpful and friendly. I just needed a caster for an old Electrolux and he had a…read morecouple of used ones. It fit perfectly.

Highly recommend Ferrari's Appliances…read more We recently purchased kitchen appliances from Ferrari's Appliances in Naugatuck as we are happy to support local businesses whenever possible. Management handled our transaction with the same professionalism we had experienced with them in the past with prior purchases. We were very impressed with the installers, Jonah, Jose and Will, who did a superb job with installations. They were very meticulous and careful, paying close attention to all details. Overall, we are very satisfied with the customer service that we received. The installers EXCEEDED our expectations.

Buyer Beware! I was expecting a delivery today on a new washing machine, but received a call…read morestating that the machine's door does not close. I was asked if I still wanted this machine, but NO I did not. The offer was to deliver it and then set up a repair date. I have dislocated shoulder, but now I am off to a laudromat to do three weeks worth of wash. I wanted to support local business, but this business is very unreliable and wanted to scam me into buying a defective machine. NO apologies, nothing - just deal with our incompetance. No offer either to take money off the machine or apologize and give me a 100-200 credit on a new machine. A good business practice would be to do that. Colton was very rude and I think at 3:45 when I received the call about the machine, they just wanted to leave. Horrible customer service. Again, STAY FAR AWAY FROM THIS BUSINESS!

They are great. Small family owned business. They did three or four town houses in our community…read more The before and after pictures were amazing. Performance of dryer much better Reasonable prices rich. Cheshire ct

I was having a problem with my dryer the clothes weren't drying, but I knew the dryer was getting…read morehot. I had a 20 foot vent that I used to change myself, but I'm getting too old for that. So I called Lint Patrol Dryer Vent Cleaning and JB came out. He reconfigured my vent and brought it up to code. The quality of work was A+ and the price was reasonable. Very nice guy.

Super helpful staff, great location, excellent selection, and service!…read more Highly recommend.

I love that we have a vacuum store here in Clinton…read more Everyone there is so knowledgeable and kind. They keep my vacuums in good shape. I purchase my bags and filters there. Thank you!

Terrible Customer Service - Stay Away at All Cost…read more I had a repair service scheduled with this company for my oven and dryer. Of course, no one arrived at my house in the window that was scheduled. I placed a call to the company as the arrival window was closing and left a message being that one no answered the phone. I eventually received a return call after the arrival window had officially ended, stating the repair person was going to be late (No Sh*t, Sherlock!). However, I am not writing this negative review due to them not showing up; I am writing this review based on the horrible attitude of the person calling me on THIER missed appointment (I believe her name is Danielle). I can tell in her voice from the start, the whole situation sounded as an annoyance to her, and her time could not be wasted on my frustration that they had wasted my time (rather ironic). This is not how you treat customers, and unfortunately, this is what one runs into much too often in the home repair industry. I will be happily updating this review to provide the name of a reputable home repair company once I find one, so others reading this have the option to call them instead!

I had some issues with my washer and called Ace for a service call. I was scheduled within a day,…read moreand the tec was professional and fixed my washer when he came out. I would highly recommend Ace for any appliance repairs! Great local business, and highly professional!

Brought my Miele there for repair, no upsell pressure, just what I need. Much better than me…read morefumbling around with it. I'll bet there are no leftover parts either!

Very helpful. And they sell great stuff from floor buffing machines to vacuum cleaners Etcread more

Close to home sells custom blinds, sewing machines and all the supplies a quilter could ever ask…read morefor. They also have lots of classes to learn how to use your sewing machine to its full potential and to learn to quilt. The Gattinella family has been in this business for over 30 years and they really know their stuff. On this trip I bought some beautiful fabrics for a mystery quilt and other supplies for a project I'm working on. The employees were friendly and helpful.

I called at 3:40 pm on a weekday to see if they had a relatively common part for a Viking sewing…read moremachine. The woman who answered said she didn't know and would check but they were closing for the day and she would call me the following day to let me know. Closing at 3:40? She said if they don't have a part in stock and have to order it, they require people bring the machine in. So no matter how minor the part, I have to take the machine in? What a scam to charge people more. Needless to say, they never called me back as she promised. I found the part elsewhere! Never again.

I have used them both for a commercial property and my residence for years…read more This company is so well managed, it would surprise me if I hadn't done business with them since 2005. The company has adopted the tech to keep in touch with their customers which makes planning an appointment and the arrival of the work person an excellent experience for the customer. Today I worked with Matt and Giacomo (John) and was not at all surprised that they worked neatly and efficiently. We had them run ethernet cable and remove a EcoFlow product. If I had to guess they will be in business a long time if they keep this level of service and professionalism.

I had them come out a few years back to give me a quote. At the time I was getting estimates so I…read morewould have an idea of how much a boiler replacement would be so I knew how much to put aside. Two years later I was ready to do the project and asked if they could update my quote. Every other company I reached out to was able to update my quote without coming out to my house because they had the records from the original quote . But not these guys . They wanted to come out again . The man Steven comes out about 10 minutes late which is understandable. He proceeds to tell me that they came out last year for a quote I corrected him cuz it was not last year . And then he very aggressively said well you're going to get it done this time though right ? Which already brought me the wrong way . Then he's asking me a bunch of questions about why I'm getting my boiler replaced and it's like dude just tell me how much the replacement is going to be that's all I want to know like you're here to give me a number not an interrogation. Hey then proceeds to ask me when I plan to get it done and I told him 30 days . His response was well why not today . Considering he came in a hatchback I didn't think he was equipped to come to do the job today but I wanted to get it done in 30 days . So I just repeat no 30 days because at this point I am getting frustrated with him . So he repeats why not today . So I hand him his business card back and apologize for him having to come all the way out here and asked him to leave . He tried to give me his card back after I just handed it back to him and asked him to leave and wanted to continue the conversation. I had to basically walk him to his car . My business is not his business I said 30 days I have nobody else that came to give me a quote was so intrusive or invasive and I don't know if it was because he's trying to sell me something or because I'm a woman but it immediately put me off and made me feel very uncomfortable. Thankfully I was able to find a company who can come out when I need them to come out for $3,000 less than their old quote was from 2 years ago . So if you want to be interrogated and overcharged then I guess this is the company for you .