I am not sure if something change at this location Amazing Staff Congrats to the management several…read moreemployees helping all of them very nice and Just trying to help in every isle I have been there many times I have never received so much help and every employee was nice and courteous thumbs up for the staff.

A girl from the windows department name Georgie was very helpful in finding windows for me…read more She spent a lot of time to find Jeld-Wen windows that required a specific requirement for Solar Heat Transfer Coefficient.

We have 7 window screen replaced, all were well done. It took 4 days to have the screens made which…read moreis totally acceptable. It would be good if they can use the hollow / loop pull tab which makes us easier to remove the window screen. The price has almost doubled comparing with the price before the pandemic. Today 5/26/2026, I am greatly appreciated by the excellent service provided by the staff Arron S. . He carried the window screens to our car as some of them are big. He helped to load our purchased stuff into the car. The cashier accidentally made an input error by charging us the regular price of the bark nuggets instead of the sales price, Arron helped to solve this issue quick. He was so friendly, so helpful. Arron, thanks again for your great service.

came in last Friday to get my house keys made and received a rude and unwelcome tone of voice…read moreshowing not wanting to help... he needs to work on how to communicate with customers. I believed his name is Jordan.

Ridiculously cute animal air plant holders/mini plant pots. Each one is designed and made as a one…read moreof a kind so each one is a little different and unique. I came in and was immediately greeted by the owner who told me that him, his wife, and his mom collaboratively work on all of these themselves so it is very heart warming to know that it's a family business! I only got a cow one but I honestly wanted them all! They have various animals such as cows, bulls, pigs, sheep, elephants, fish, and turtles! Each one comes with an air plant too!

My wife and I came to Lutume to visit our friend the owner. As u enter the store it is filled with…read morepottery that has a uniqueness of each piece. While looking around each piece is filled with a diffetent kind of succulent. The pieces that are on display are minature pots that are meant to look like animals, wall hangings and other sizes of pot like figures. I like that each piece is original and even though the pieces look alike you can see the difference of each one. Everything that is displayed in the store is handmade by mom. This shop has a feeling of peace and calmness all built into one.

Today I went back to Ace to make another purchase. I had to buy a birdbath and I was greeted by a…read morelovely man named Chris. He was so patient with me and gave me lovely advice. He even carried it out to my car and we just had a lovely interaction. The price was great and everything was quick and Parking was fast and easy. I always love coming here because people are always treating me so well.

Never in my life did I think I would be writing a rave review for hardware store but here goes. I…read moremourned OSH when it was bought out and replaced by Ace Hardware, however I have found myself there recently a number of times and looking forward to going back every time. It's a large, clean, well-lit, well organized store with a pretty fantastic selection of everything as far as I can see. All that aside, I have to rave about the people who work there. They're fantastic. They're friendly, they come looking to help you, they know what they're selling, they know how it works, they know exactly where to find what it is you're looking for. I have had such great interactions with the folks who work at the store I cannot speak highly enough about it. Ace hardware franchises their stores and this one is one of their few corporate stores which means they have everything, they're huge. But the best thing they have is stellar employees and managers. Ace truly is the place with the helpful hardware person. I'll be back, just looking for an excuse really!

A very small unassuming hardware store hidden under trees. They have a lot of plumbing and…read moreelectrical supplies. Did I mention it is really small. The woman who was there is like a family member tia. The aroma of her lunch made me hungry.

Bought 2 5-gal true vining Mandevillas one red and one white from their Upland location today…read more Vines are healthy and full of flowers. Sales guy was very helpful and agreed to a multiple plant discount. This on top of purchase of landscape bromeliads yesterday also discounted! Yay!

They were overpriced compared to other landscape estimates I received, but we chose their…read morelandscaping services because they offered a year of interest free credit option. We hired them for a full backyard Reno with full wall of ficus trees, full DG backyard with gravel edges, and a wood fence. Everything was going smoothly with scheduling and communication. When the actual work got started, I noticed the DG was not high-quality. It contained a lot of large rocks. Also, they were not digging out enough dirt before laying the DG. I had to bring that up to the foreman and they did dig up some more dirt before laying the DG. When the work was done, a foreman did a quick walk-through with me and I thought everything looked good. We were told not to walk on the wet DG for a day or two. So two days later when I did a better inspection, I started to notice a lot of shotty work. Specifically with the bender board dividing the gravel and I noticed that they used really small nails for the wooden fence. They did come back a month later to fix the DG because there were areas that were "bouncy", as if not enough DG was laid down. They had to dig up big rocks that were preventing the DG from compacting and they laid more DG on some areas. They also tried to fix some bender board problems, but they did a really horrible job. Three months later, some wood planks on our wood fence start curving and popping up. I called the company because our DG and our fence are under a year warranty. Jake asked me to email him with photos and he said he would call back to schedule a day for repair. Since then I have not heard back from them; they have completely ghosted me. I waited a month then I started calling and no one will pick up the phone. I've left messages and I sent text messages to project manager, Amanda, who was great at communication at first, but now has completely ghosted me as well. Meanwhile, we're still paying monthly for this backyard that is falling apart way too quickly. I'm going to just hire someone to fix the fence before it damages further. I would not recommend them again. Completely overpriced for what you get.

Buyers Beware ! Husband be coming here for a long time. But…read morethis time was cheated out of some screws. Went in to get 2 pairs of screws. The lady owner told him she would put them all in the box for him, when he was ready to used it , found out it was just 1 side new the rest of the 2 pairs were old sample of his that he brought in to show as sample to get the new screw. After realizing this , went back to get it straighten out, only got 1 pair back but the 1 side that was old.. so come back beware !

Came here once and loved it. Although it's like 30 miles out, this would be a nice shop to keep…read moregoing to if it was closer to me

Did they close?!?!? We drove by on Saturday and they looked…read morelike they went out of business. All the exotic trees are gone and the rest of the trees have been left to die! Never had luck with them on the phone, but great in-person selection and service. Hate to see the abandoned trees die slowly due to lack of water.

Been calling for the last week or two and nobody ever answers. I wanted to check which specific…read moretropical fruit tree varieties were available before driving over there. Read many comments on Reddit and other sites recommending this nursery yet on Yelp, there were many complaints of ordering online and never receiving their order or never there during business hours. Their prices look very reasonable online but from the Yelp reviews, I'm thinking that I dodged a bullet by not shopping here.