We have 7 window screen replaced, all were well done. It took 4 days to have the screens made which…read moreis totally acceptable. It would be good if they can use the hollow / loop pull tab which makes us easier to remove the window screen. The price has almost doubled comparing with the price before the pandemic. Today 5/26/2026, I am greatly appreciated by the excellent service provided by the staff Arron S. . He carried the window screens to our car as some of them are big. He helped to load our purchased stuff into the car. The cashier accidentally made an input error by charging us the regular price of the bark nuggets instead of the sales price, Arron helped to solve this issue quick. He was so friendly, so helpful. Arron, thanks again for your great service.

Friendly staff and good prices. If you have to get keys copied I recommend coming here. It's quick…read moreand prices reasonable. The staff here are friendly and knowledgeable. Love this neighborhood hardware store.

Got van keys copied and house keys copied here. And yes it works perfectly. Very affordable…read moreprices. Will come back again.

Love this little store. Every square inch is covered with stuff. A lovely woman own the place…read more She's open every day. You need it? She'll have it. Hardware, lawn care, plumbing, keys, electrical, hardware, she has it all. She's a one-person operation. Be patient.

1.21.2025 Always…read morenice helpful folks here, amazingly good selection of actual HARDWARE not just shiny Chinese crap . Here's hoping their insurance does the right thing so they can reopen . -Nate

Great service, low prices, excellent hardware selection…read more The staff at Altadena Hardware are friendly, helpful, and much more knowledgeable than big box stores. They will ask you about the project you're doing, and help find the right products and materials to fit the application of your work. Need to attach something to something else? They will guide you through the a-la-carte screws, nails, nuts, and bolts with expertness, making sure that the style, strength, and size of the hardware fits your project's needs. The prices for most items are competitive with big box stores-- items like PVC pipe, wood filler, and hardware are cheaper at Altadena Hardware in a side-by-side comparison to big box stores. If you purchase materials like wood or pipe, they can cut it for you for transport! The selection of paint, hardware, garden supplies, light bulbs, power tools, adhesives, and most other typical household hardware needs are excellent. Based on size, they don't stock as much lumber or appliances as big box stores. Very helpful -- they do cartridge exchange for Soda Stream!! And have many options of Soda Stream flavorings. They also sell local honey up at the cash register! Altadena Hardware is my first choice for hardware needs!

The old Osh hardware location is now Ace hardware. If you are looking for screws, washers, E clips,…read moreor any of those type of hardware you will most likely find it here. I went to Home Depot and they had a limited amount of these items so I made a pit stop at Ace and I found what I was looking for. There are a many employees here so just ask for their assistance.

Stopped by this ACE hardware on our way to a restaurant in Pasadena. It's clean, spacious,…read morelogically organized, and just so much more inviting than your typical Lowe's or Home Depot. I get the impression the workers like working here because they are helpful and friendly and don't seem worn down. It's funny but as you go to the cashier lines, there are some unusual offerings such as sarsaparilla from Kentucky, and old fashioned hard candies. Today they didn't have my favorite, ginger, but they sure had other options!

Sergio, is the worse most hostile, unfriendly, unwelcoming, unkempt, worker in the electrical…read morelighting dept and will tell you the wrong place to go just so you can get lost and waste time, happen more than once. He should not even be there if he hates people that much The management don't have a clue what he does to the customers, goes to show you the management is not very smart either.so i guess you can't blame them because, they are not qualified to be aware of these things. If they were then things would be different, this fish rots from the head, too blind to see problems, so they can't fix it.

I have to say that the store in Alhambra has always been what I expect. They usually have what I…read moreneed and prices are ok. But I have to say also that ordering for delivery recently was unacceptable. I ordered a large cabinet for my bathroom and paid extra for in home delivery. They put the box in my living room. They said it would not fit in the bathroom. I asked them to remove the cabinet from the packaging and place the cabinet in the bathroom, which was what I paid extra for. NO, they would not do that. I had to remove the box from around the cabinet (it is very large) and place it in the bathroom myself after the delivery men left.

Great service and have items you need to get the job done. Not as big as Home Depot of course but…read morefor a quick in and out trip for a job this is your place. The staff is very nice and was helpful.

Everything the workers are so nice especially jose they have everything you need for every job you…read morehave too do

Exceptional service provided by Joey in the lumber department! Helped us find what we needed…read moreinstantly

First they gave me the wrong color of paint. I had to drive back to get the paint changed. Which…read morewas already a pretty bad experience. When they were checking out the paint the employee named Carlo spilled it all over the table and became very frustrated since he spilled it over his jeans. From then he decided to ignore me and asked another employee named Christine to take over. They decided to remix the original paint to the correct color, but when I asked Christine whether they would refill the can since a lot of it was spilled by Carlo, she gave me really bad attitude and did not want to promise me that they would refill the paint they spilled. (the can was brand new, I did not use the paint at all due to the color being wrong) Later on, she completely ignored my questions and gave me really bad attitude. Terrible experience, horrendous customer service. Go to another Home Depot instead.

Harbor Freight has a huge selection of inexpensive hardware and tools. The pricing is pretty decent…read moreand they do have different options for similar tools. I was able to get most of what I needed for my project. The staff are helpful, I needed help in a specific aisle and I didn't need to wait long for a staff member to come help me. There's a sizeable parking lot in the front and it's next to the freeway entrance.

Bought cam buckles straps to transport ebikes. They worked very well…read more Seems like customer service is hit and miss but fortunately, I had a good experience.

I went on the app first before I go.... Enter and search items my hubby told me to look up…read more... found them and wrote down the isle and bay#. We then drove there and found items as listed. Save us a lot of time searching in the store. If the item is not available or sold out .... the app will tell us as such! We get in and out fast without looking around.... Bothering staff to help us.... I considered that as very cool! by the way the prices are clearly listed too!

Specifically the paint dept. sucks pretty bad. Dude said. Sorry. I'm about to clock out. They…read moredidn't put the lid on my paint and it spilled. Waited 20 minutes to not have the pant I ordered. 3 different paint dept people basically shrugged it off. The last person said they'd get me a new can. But gimme 15 minutes. No thanks

Have called here a few times before buying and they always seem to have good reliable product…read moreassortment . Defy recommended for gas lines /water pipe . Everyone is really kind and helpful too'

Extremely helpful and patient! Sometimes we don't know what we need and need more than a little…read morehelp. I would definitely return.