the employees are very rude in the store. One employee told me to put an product down for just holding it.

Horrible customer service by center of customer assistance very slow to respond to our needs

Trashy. Stock workers have their baskets in the very narrow isles. Self checkout not usually open.

Just stopped here on Thanksgiving day to use the restroom and get something to eat. I didn't go very far into the store but I'm very glad they were open on a holiday. The store looked clean and tidy, the restroom was fine. I was disappointed to find the McDonalds in the store didn't have shakes or ice cream because their machine was broken. I know I see that in memes all the time but hadn't ever actually encountered it myself until now. One star off for that. Otherwise conveniently located off the 101 and with tons of parking out front. read more

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PEEP CENTRAL (Pre-Easter Bunny) ~~~~~~~~~~~~~~~~~~~~~~~ This Walmart has a lower Weirdness Factor than most ~~~~~~~~~~~~~ I never thought to write a FAN review about a Walmart...but here it is. Despite their other stores, the sometimes "otherworldly" customs of customers (or workers), I sometimes reluctantly come here out of curiosity, or a need for something, that is vastly overpriced in other stores, in this Uber-over-priced Coastal Area. Whole Paycheck, Cal Fresh, & others... can & do charge DOUBLE $$, or more for special items, like the plethora of "Better than Bouillon" varieties (super-great & cheaper, for all kinds of soup bases).... but I noticed the online price for here & Taregot (& Kosko) was far far cheaper. Walmart (in store & on-line) was also way cheaper than Amazon, but Amazon does stock all the zillion varieties of Boullion. I did get & try the Lobster flavored one from the local Cal Fresh...but again, they wanted a "Claw & a Leg". ( a very yummy variety that I mix with Chicken & Mushroom Stock (or BTB) for a flavor orgy worthy of a decent Faux-Pho-like soup).... I rarely go to any Walmarts, but when I go, I go when they are not too busy & when I need very specific items. Once I went at 3 AM for a Black Friday Sale, which was quite surreal & entertaining for sure. Another time, I came specifically for the now rare 100% cotton socks! Since I am food oriented, I somehow always check out the growing food section, when I come to get their generic ziplock bags. They always seem to add yet another aisle of prepackaged stuff.....at very reasonable prices too. They also now have a huge selection of canned Seafood that goes way beyond most of the local supermarkets & they do include: Real (NOT FARMED, NOT PINK) Canned RED SALMON... and at great prices to boot! I love a good Salmon Salad Sandwich, when I am in the mood. I was also shocked to find... CAVIAR ? Well OK, it was not Russian....but still.... They also have Fage & a few other good Yogurts, as well as, a good Dairy & Egg section. Sadly, they have almost no fresh fruits nor veggies, but I did grab a decent box of Kiwis. ~~~~~~~~~~ Anyway, I came here right before Easter & they had tons of multicolored Peeps & other stuff right by the door.... NO ONE CAN RESIST PURPLE PEEPS!!!! (I do not eat them, but do enjoy giving them away to people, worthy of Peeps) Hell, it was cheap enough here. 99 cents? I also grabbed some higher end Easter special Chocolate...just in case, we had surprise company visiting. The Purple Tulips that had yet to bloom, that I also picked out....blossomed into a spectacular display.... ~~~~~ I did come here for only a few jars of "BETTER THAN BOUILLON", but ultimately left with a half a cart of stuff.... which totalled about $70, I think..... Check out was quick & friendly! Wow! now if this very same cart was run through Whole Paycheck...or even CalFresh.. IT WOULD HAVE BEEN EXPONENTIAL MORE EXPENSIVE! ~~~~~~~~ GOT TO LOVE THE BARGAINS HERE! GO WHEN THE WIERD FACTOR IS MINIMAL.... REMEMBER FOR NEXT YEAR! GOT TO GET YOUR PEEPS ON, DURING EASTER! read more

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Move the damn wall of bottled water away from the shopping carts inside the store so customers can take a shopping from the Front of the rack of carts rather that from the Back!!!! People have to grab a cart, turn around and clash with others walking in, in order to walk around the entrance area to start shopping! This is Ridiculous!! Also...Widen the isles!!!! Two carts cannot fit in an isle anymore, or even turn around well! Lastly, When is it a good time to actually shop Without the Restockers CONSTANTLY there with palates in the isles In The Way!?!! Come on! The shopping experience is Horrible there now! And with the prices going up, there are better places to shop! (Aldi, Smart&Final, etc.) Get with it WalMart! read more

Steven manager is rude and poor customer service. Product miss priced behind cashier and would not honor the price. Big big stores suck. Shop local! read more

If you want to meet the worlds hardest working man, Walmart in Arroyo Grande is the place to be. This sweet, charming, and spunky young man named Levi went above and beyond any customer service expectation I had. Levi helped me to choose a bike for my son's 5th birthday. I was super happy with the advice and deal I ended up getting. As I was walking out of course I see Levi escorting an older lady (maybe mid-80s) with a bag full of groceries and new bike out to her car. I'm thrilled with the experience that I had here, and I strongly encourage action to promote that young man to manager. read more

WOW, this store was once a pleasure to shop. What a disaster it has become, did you change Leadership? I spent 42 years in grocery retail and can honestly say you are missing out on thousands of dollars of daily revenue. The shelves are empty in multiple categories daily... Have even tried changing my shopping days without seeing any improvement. Categories are a disaster.... Peanut butter with cake Cereal with Jerky Jam with Cheezits Prunes with marshmallows BBQ sauce with oatmeal Pickles with Jello Just to name a few. No bags available on many occasions. Good luck, I may be forced to find a new place to shop. read more

Horrible....the pharmacy sends a notification that they are out of the medication....each month? Then they said they are working on it and will text...4 days later I come in, wait and in for 30 min to be told that it's being worked in...I said for 4 days! Oh...it will be ready in 5 minutes read more

Very rude warehouse manager Raylene unprofessional attitude. First they see you at the gate ringing a bell and not one person comes for at least 3 min. Then they act like they don't know what you're doing there. Clearly dressed and have a dolly full. Next comes the what is its's and then she says wait here 5 min later says oh go way in the corner and put on pallet. Raylene you run a warehouse you no what vendors come daily so have a palett just for our deliveries.Also lose the loud demanding attitude i dont work for you or do i have to exceot your mumbling under ur breath or you talking in spanish cause you think I dont understand. Learn to like your job and getting delivery at a warehouse job is daily so dont act surprised and the fact she thinks i have 10 min to stand around while she gets pallet. Work is work either way you have to do it so do it with a better attitude!!!! very agressive loud and confrontational attitude. Lead by a better example. read more

Went in to buy a microwave meal to take back to our hotel and a video game to play that night. Picked out the game I wanted (Miitopia) for $10 less than it costs on the nintendo eshop! Service in electronics was good, the man with a hollow knight pin was friendly and checked us out quickly. Our experience in electronics was what saved this place from a 1 star review. Then we went to look for some food and were shocked at how few options there were? There was only 2 refrigerated isles and a few non refrigerated ones. I genuinely can't believe how little food selection this place had, especially since the place is HUGE! It's bigger than my local walmart, but has maybe 1/8th of the food selection. I know walmart isn't only a grocery store, but isn't that supposed to be part of the selling point? If you're looking for somewhere to buy "stuff," it's a good bet, but if you're looking for a place to buy food, go somewhere else! You won't find much here. read more

I believe this location deserves worse then 1 star I'd say a -10 stars the service here is absolutely horrible. I am not a random traveler I am a local and went here to get a Serta Memory foam mattress in the box the cost on it is 400+ when asking for the help of a associate I was told that just because it says they have it online don't mean they do, then I said well maybe go check in the back the lady went to the back and came back with a excuse of why it can't be got. She stated " it is in the back on the top shelf and they are unloading a truck back there so nobody can get it for you." Me being in management for the last twelve years and 3 of those years being at Walmart in Hanford California I know that you do not deny a product to a customer esp when you have already admitted to the customer that you have the product in stock. Yes they might have been doing freight in the back but when there is a product in the back that a paying customer is trying to get that cost 400$ that isn't on the floor then you need to stop doing freight and get the box out of the back for the customer not come up with a excuse for why your lazy ass can't get the product. Idk what kind of watered down diluted business the GM at this location is running but I will now be making the drive to Target in SLO when I need something even tho this Walmart is only 3 minutes from my house. I'd rather waste money on gas then to give any more of my money to a POS business that is to lazy to get a box out of the back. If anybody would like to get ahold of me you can reach me at my Facebook search Jailusk unless. You are to lazy to do that too. read more

This walmart will never get anymore of my business.... The customer service is very rude and make you feel like your the scum ...I had just bought 2 fitted sheets last night I opened one of the sheets to put on my bed and it had some discoloration on it like bleach spots. The iutside cover of it looked like something wet had spilled on it but it looked ok so i bought it, thi king it was ok because it was just the outside package. So this morning I took it back to exchange it the lady (Cherly) asked if anything was wrong with it so i told her i just bought it opened it and it was dicolored like bleach she then rudly said she wint give me my money back even though i had my receipt She told me that they wouldn't sell anything damaged!! I said they did that i just bought it that day before she aurgued with my made me feel like a liar .other people told me to just take it to santa maria that this walmart was the worst. This has now happened to me twice within a month with them not takinig my return ...it was just a $13 product for crying out loud ..si i walked out not ever buying anything in there ever again... By the way I took it to santa maria Walmart they took it back i told them what happened in arroyo grande they said they here about it all the time that it is a bad Walmart.. read more

Ok so normally I would give this store a negative 100 stars because most of the employees suck and they act like they own the place.. but today is I think the first time I left Walmart and wasn't highly irritated. I went through the line and my cashier was I believe Sherri. I could tel that her feet were killing her and still she was super pleasant.. I hd a tote with a lid and she said "can o take a peek in there" while most employees would e demanded to look in it and the mouthy ones would've added "so I can make sure you're not taking anything!" But the way sherri said it was pleasant and non demeaning. Walmart is lucky to have an employee like Sherri... read more

Been shopping here while intown on/off the last 8 years. Pros: Staff is great (for a Walmart) Assortment is in stock Prices are A+.. Meh Parking lot can be a zoo Small store and not a lot of grocery/assortment in some categories Cons Check out lines are usually deep.. read more

Hire more people. Get them the tools they need: how to use the intercom, each member to have a radio, under age employee have another person over 21 years old that can cover them when they can't sell liquor ( they both take their breaks at the same time), proper training(don't go to break with the keys, hand them off to manager), have more open checkout lines, train staff to work different departments, train managers properly, manage staff communication, improve customer service, and don't have staff afraid of missing their break or getting in trouble for going late as they are taking care of their customers. This place is lacking leadership, blind leading the blind. Not enough knowledgeable staff! Two days in a row we came as we were camping, as we waited for different things, this is what we noticed and heard from the employees. A 10-15 minute shopping turned to 50 minutes! No one had the keys, they'd went with the person a breaks, no one had radios, one didn't know how to use the intercom, our cashier was 17 years old and we put our beer back as he could not ring us up. The manager was looking for the key to override the sell, after 5-6 minutes we said forget and didn't purse the beer. The lady at the electronics kept complaining to whoever would hear her " I have to go on break, I have to check out", kept looking at her watch, kept using the intercom for help and no one came! The next days it was worse, as we waited for with staff for additional help, they complain of lack of training, lack of management and structure, but hardcore of clocking in and out, complained to us and lacking supplies and not enough staff! This Walmart is small, lacks variety, but clean and organized. read more

This Walmart is useless and everyone that works here is useless. My bf and I have been waiting 40 mins to get help at sporting goods to renew his fishing license and we've asked 7 people and still nothing they just say they are sending someone over here. This is the worst Walmart I've ever went too and everyone who works here are worthless. read more

Walmart - Department Stores Near Me - Arroyo Grande, California

Walmart. Walmart. Walmart. I rate this store one star above the rest I frequent because it's not quite as busy as others. This affords me the opportunity to shop, especially at off hours, without the inconvenience of being unable to find parking. The lines at the registers are shorter & the cashiers seem more pleasant, too. The selection & stock is about the same, come early in the day & you can easily find what you need. Come late, and shelves & stock are empty. This store gets my #1 Walmart vote. read more

I truly try to avoid Walmart at all costs. Too many people. Not enough organization. Too many headaches. Not too mention the sketchy behavior that happens in the parking lot, no thank you. read more

Joe was very courteous in the self check-out this morning (2/7/2022). She was clearly overwhelmed as she was the only one at that busy station with long lines. Lots of people had questions for her (including me). She could have been short with us but I overheard her being positive, upbeat and thoughtful to each person. Thank you Joe for choosing to respond to people in such a professional way! You put a friendly face to our local Walmart and you helped me start my day right! read more

Please visit the Walmart in ARROYO GRANDE! Laura is the best: she's a customer service rep. She is professional, great sense of humor and gets me her job done in a very proficient and exceptional way! Laura is definitely n exceptional person! She makes my shopping experience a breeze! read more

Once again this place! Every week for the past 3 years I've been coming here. During COVID I switched to self check out when my checker was fussing with their mask and touching their face in between every scanned item. For their safety and my own I went to scan my own items from then on. Now these friendly neighborhood associates harass me every week I'm there. I've called corporate and called the store manager and even have text conversations with the manager that this would be resolved and it hasn't been. I My time is valuable to me. I also believe other patrons time is valuable to them. Every-time I get approached by these associates my patience for them wasting my time gets thinner and thinner. If I wanted to socialize I would go through the 1 checkout line where all the people who need cigarettes and booze to poison themselves would go, fortunately I'm not part of that crowd. read more

I'm not particularly reviewing Walmart, I'm reviewing an employee at Walmart. Mike! He has glasses and a white mustache GREAT customer service, I'm actually wondering why he works at Walmart of all places, because he's great! Give Mike a raise! read more

This is the worst case scenario, even for a Walmart. You cannot get a cart easily because I was informed the store manager wants pallets blocking the carts. So you have to get a cart and wend your way through self checkout. Off to a bad start. This store has been undergoing "improvement" for 2 months now. Notre Dame is likely to be back in operation before this debacle is completed. This is obviously what happens when you go with the lowest bidder. They have narrowed the aisles to a ridiculous extent and then cram them with pallets. Even with gas prices what they are, I will travel to the Target in San Luis before I subject myself to this clown car extravaganza again. I'll check back in 3 years to see how they're progressing. If you have any alternative USE IT! read more

It's honestly not shop-able to the point I walked in and left without buying anything today. The isle are getting smaller and smaller making it almost impossible to fit two carts in the same isle, if someone has a wheelchair then no one can fit down it. Some of them are barely big enough to fit one cart through and still be able to look at items on the shelf. The shelves are stocked terribly and Consistently moving making it hard to run in to grab a few things quickly. The staff is nice but always so stressed out and unhappy. Something needs to change in this store. At the very least, make the isles wider so more than one wheelchair can fit down them. read more

What do you do when you wake up at the hotel and realize you forgot your gym shorts? You go on Yelp and look for a Walmart or Target nearby. Luckily this location was not too far from my hotel and open. Ended up picking some protein bars and shakes and gym shorts. Thank you Walmart. read more

Absolutely terrible experience. My son wanted to buy something for his mom for mother's day at 815 store closed at 830 and they told us they were closed. What a joke. I work full time and left early to take my son to get his mom a gift with money he earned and before they closed they turned us down. The look on my kids face broke my heart. I will never shop here again. read more

Good store. I seem to end up here almost every trip to PISMO Beach. Today our RV site wasn't ready so we donated 50 dollars to Walmart and had lunch in the parking lot read more

Walmart - Hanging out in parking lot - Department Stores Near Me - Arroyo Grande, California

Good customer service , store is clean surprise usually Walmart is dirty . Table are full usually can't find anything or sold out but this Walmart has lots of selections. Their bakery has variety of goods . read more

Filthy restroom. One stall locked with nobody in there. The other with pop and pee all over the seat and out of paper towels to clean it up. Whoever is suppose to keep them cleaned and stocked should be fired read more

White trash capitol of the world. Every bit of it is disgusting. I bought some outdoor umbrellas here a few weeks ago. The parking lot looked like a landfill. The service is basically non existent. The customer base is trashy. Lots and lots of neck tattoos. Going into this Walmart is combat. You need to watch out for everyone- all the time. read more

Went to store to buy tire chains. They had them on the shelves for $30 more expensive than online price. No one in store could help me get that price but they told me I should be able to order online and pick up same day. When I placed my order online i received email that I wouldn't be able to receive product until day after Christmas. Called customer service and have just been having my time wasted. First guy hung up on me. Second guy was great and allowed me to talk to a manager who told me that I need to tell the store to update their system. I asked her why I should have to be responsible for the store to update their system. She finally agreed that I was right and would have someone else call me in the am. What do you expect no one called so I'm on hold with customer service again. read more

Oh my goodness, Wal Mart. I only came to here for one reason. I saw that the refill price on propane bottles was considerably less than everywhere else. With that in mind I started mission tank refill. The parking lot was full, a bad omen at the start. I knew I didn't want to lug the empty tank around so parking near the bunker that inprisons the refill bottles was ideal. It After winning the game of Frogger in the parking lot. I was only met by one person selling chocolate bars for some nonsense and no sort of recognizable affiliation. Strolling through the doors a row of carts was waiting for shoppers as they walk in the door. I didn't need one I was just going to pay for a bottle exchange, remember? I grabbed a cart and went on my way. Now that I had a cart Walmart was my oyster! I really didn't want to be in Walmart so I just kind of headed towards the coolers. I guess I was looking for some beer for the garage fridge. After walking the aisle twice I only saw two things that would work for me. Lagunitas 12 pack pretty reasonable price and negro modelo also a reasonable price. I scooped them up and then headed back to the line. I chose what seemed the shortest line I could find. There were very few lines open given the time of day. I waited in line forever, not Sandlot forever but really a long time. Payed for my bottle exchange and the cashier said just ask the guy at the door for your propane. She didn't actually volunteer that I asked her. Anyway guy at door says guy outside with vest and carts and guy outside with vest and carts said ask his coworker the other guy in a vest with carts. The second guy with the vest in carts does this even make sense? #2 we'll call him showed up at the bunker with the keys. He heaves the bottle out and plunks it on the ground. I scoop it up into the cart and burn rubber through parking lot with my treasures. Mission Accomplished! I did it. Was it worth it? Yes I saved a few bucks on the propane refill. Was it worth it? They tricked me into grabbing a cart so I bought some beer, beer that I otherwise would have left in the cooler had I not been so easily provided a shopping cart. I saved money overall if I had been planning on purchasing everything that I put in my so easily acquired shopping cart. I should have just gone where I regularly go and I would of ended up saving money. Plus I wouldn't have waited in a six flags sized line to spend my loot. Maybe someday I'll learn. read more

My apologies for the extra lengthy review! I typically do not air my concerns online, but the managers left me no other choice: On Monday, December 11, 2017, my son and I visited the Arroyo Grande Walmart for the sole purpose of choosing names off the Senior Citizen Mitten Tree and purchasing gifts for those recipients. We chose three names: Robyn, Mark and Dexter. I took a picture of my son holding the Mitten names because we wanted to promote this worthy cause on our Social Media accounts. In all, we purchased two flashlights, two large tins of Christmas cookies, two large men's T-shirts, a package of men's socks, and two candy canes, totaling close to $60.00 (please see the attached store receipt: Ref # 734500259741). As a single mother, I work very hard to provide for my son and myself, but I also want to instill in him the importance of helping others, especially those in need. To ensure the items went to the appropriate recipient, I made sure our cashier, stationed at Terminal # SCO11688, bagged the items in separate bags, tied each bag closed and secured the corresponding mittens to their respective bags. The cashier then called up another associate to take the bags to the back of the store. A little over a week later, on Thursday, December 14, 2017, I returned to the Arroyo Grande Walmart to pick up mine and my son's Christmas cards from the photo center located at the back of the store. As I walked past the Senior Citizen's Mitten tree, a familiar name caught my eye: Robyn. The reason this name caught my eye was because of the unique spelling. I took the mitten off the tree, turned it over, and sure enough, it was the exact same card! I searched the rest of the tree and found Mark's card had also been repositioned on the Mitten tree. I did not find the third recipient's card, but at this point, I was so distraught over my discovery, I went to find a manager. I first spoke with the customer service manager, who then called the front end manager up (forgive me for not having her name). This second manager was neither apologetic nor helpful; in fact, she was rude and combative. As I tried to explain the situation, she cut me off mid-sentence and said, "We have nothing to do with that tree or the mittens placed on it". I told her to allow me to finish, so she did, after crossing her arms. Once I was finished explaining the situation, she said, "What do you want me to do about it." I told her I would go out to my car, retrieve my receipt, and they could refund my money for the items purchased. She said she would not refund my money. I then told her it I thought, perhaps, one of her employees had put the items back on the shelves and returned the mittens to the three, to which she responded, "I stand behind any one of my associates. None of my employees would ever do anything like that!" I then suggested maybe the organization who manages the tree was at fault, for which she said I was happy to contact them. I took the following picture of the letter attached to the mitten tree, but there are so many names associated with this program, I did not know who to contact. As I became more upset, this manager then called up the store manager, Shelly Wallace. At this point, I was in tears standing in the store entrance. The store manager, while she expressed some concern and remorse, was no more helpful than the previous two. It was clear I was not going to receive the type of help and support these two store managers should have offered, so I left with the mittens. After giving myself a few days to calm down and process this experience, I have decided to contact every name associated with this Mitten tree, as well as Walmart's Corporate Offices. While the total amount purchased was only $60.00, the fact that a program meant to help others, especially at this time of the year, is recycling recipient's name cards on their giving tree is an atrocity! I was so disheartened and discouraged when I discovered the names had been placed back on the tree, but I was enraged and shocked by the lack of empathy and desire on the part of the Walmart managers to make this situation right. I should not have to be the one spending my time researching and contacting all parties involved. That should have been offered to be done by the Walmart managers. If Walmart is going to host a fundraising effort, such as the Senior Citizen's Mitten Tree, they ought to have some accountability for how it is run and managed. At this point, all I want is to shed light on the corrupt nature of this experience. I do not know if it was Walmart or the associated organizations that are recycling recipient names on this giving tree, but the public should be made aware so they can make an informed decision as to whether they want to contribute to this cause, or to continue shopping at Walmart. To help bring awareness to the public, I will be sharing this experience on my Social Media accounts. read more

I was very pleased with the customer service standards I witnessed in place in this Walmart store. Aron was right on the spot stocking merchandise. He quickly retrieved the items I needed out of the back. He also grabbed more to restock empty space in front. Good thinking Aaron.Rey and laura were very helpful at the self check out. Rey watched my cart for me as I retrieved my coupons from my car. Laura watched the registrar for him. Great teamwork!!! Great training! Thank you! read more

If I could give 0 stars I would I called to see if they sold an Xbox in store they put me on hold 5 times and each time would say Walmart electronics how can I help you I would tell them that I already called and what I needed to find out and they kept saying let me check and it never happened read more

Nice and friendly staff. What set this WALMART apart from others? Their money transfer service is open until 15mins before the store close! You go to other WALMART it's close by 6PM It's a nice friendly store in AG. read more

I want to thank Sean from Walmart for providing excellent customer service. We needed a bike and all of the floor models were gone. Sean the Manager helped us out by pulling one from the back and ensuring it was put together by their installer first thing in the morning on the 4th of July so that we could make the bike parade. He even gave us a call at 7am to let us know it was ready. We sure did appreciate Sean going out of his way to ensure we were taken care of and most of all easing our minds just knowing we would have our bike for the parade. A Big Thank You Sean! You are appreciated! Keep up the awesome job. Two thumbs up =D read more

This Walmart is horrible. I just waited 25 minutes to return a $15 item. Heck, I should have just kept it, it would have been better than being totally frustrated and ruining my day. I'm done shopping at this location. Always takes forever to check out. Parking lot is jammed with door dingers. The shelves seem like there are missing items and the pick up is at the back of the store, epic fail. I'll go elsewhere next time, not worth the drive to just be aggravated. read more