I can't say enough good things about Sullivan's in Brewer. I had been to Sullivan's in Falmouth…read moreand did not like them at all, so it was a nice change to get top notch service. They are fast, friendly and take time to go over everything with you at Brewer. They even took time weeks later to check the pressure and all when the car read that the pressure was wonky, free of charge and with a reassuring attitude--and this was from the youngest member of the team. It was a great experience all around and I have no qualms about recommending them.

We made our appointment online for 4 new tires, and while I was a little concerned about not…read morecontacting the store directly, the online event worked seamlessly. We were in and out in 3 hours, with a very nice waiting room. A courtesy van was available, but we moseyed across the street to Marden's, then had lunch next door and called it good. The service folk were friendly, professional and helpful with the online rebate forms.

Easy in easy out (6 minutes). Very friendly. Washed my front and rear windows and checked for…read moreleaks. Can't beat that price. $29.95 for a synthetic blend is golden. And when they say 10 minutes or less, they mean it.

Good price and saved me a lot of time. Maybe 10 minutes wait, 10 minutes for service.read more

Able to make an appointment and they kept to that time. Free inspection is a nice option. Was there…read morefor inspection and oil change. Nothing listed as to oil change price but ended up being 70. This is more than double nearby options. Asked for a service breakdown with a cost like that. Service counter stated they don't give that for oil changes and the only receipt you get is the nondescript one that comes from the credit card machine. Have other work to do but can't consider them with pricing and business practice like that.

These guys are amazing. I came in for an inspection and they took care of me quickly and politely…read more Also randomly had a replacement for my missing spare tire. I have a wrangler- these are Jeep guys, if you have a Jeep I wouldn't take it anywhere else in the greater Bangor area!!!

DO NOT LISTEN TO THE OLD REVIEWS: The shop is under new management and staff!!!…read more Michael Napolitano is the reason I have full confidence in this shop. Not only does he really want to help people, his crew is really knowledgeable and are always willing to go the extra mile to make sure the customer gets the best value. The hospitality and service they were able to provide to me is the number one reason I'll be coming here from now on. As long as Michael is there, this place will continue to be the number one choice I recommend to friends and family.

After one pretty poor experience, and one marginal experience, I decided to give VIP another…read moreanother chance. I'm not sure why, but they get one star for being consistent. One tech told me I needed a new engine since my oil was so dirty - apparently he had never seen a diesel engine in a passenger car (diesel oil turns black immediately), another spilled oil all over the underbody splash shield and didn't bother to clean it up, leaving a mess on the driveway. The third strike was refusing to use the manufacturer required oil, because, well who knows.

I've used Tire Warehouse in Brewer for many years. From the first time they saved me money on snow…read moretires, and the time they corrected another dealership's mistakes, and the alignment yesterday, they have been courteous, hard working and professional. Other tire shops have "bait & switched" by having tires listed on their website that they do not stock. Another local place that pushes repair services when all you needed is tires. I recommend TW over any others in the area.

Awesome staff! polite, professional. I booked in, the tires were brought in without advance…read morepayment! No mistakes. Everything was on schedule. Great pricing. Highly recommended!

On New Year's Eve, I called Route One to help me out with an oil filter issue. They were the third…read moreplace I called that night and I didn't expect them to be open either but John said, When can you get here? and I booked it into town. As I had just changed the oil myself and didn't want to replace it, they were happy to just do the filter for me. I expected to get charged for a full oil change but instead they didn't want to charge me anything. When you encounter such decent people, you want to give 'em a big hug and your next-born son - because it is such a rarity. This is not a franchise but a stand-alone family business and everyone who needs an oil change should go there. Finest kind.

I stopped in to get an oil change they gave me choice of oils I didn't realize mobile was much more…read moreexpensive. When I questioned the bill the manager gave me the price of the lower oil without question. Excellent shop excellent service highly recommend this shop.

This place is incredibly well-managed. There was a long line but it moved quickly. When we were in…read morethe garage, the vocal communication was incredible to hear. I felt like I was watching a training video. I can't remember the last time I was at a business that was very busy and had such a positive vibe to it- everyone seemed to love their job, no one seemed miserable even though it was 10 degrees. I am definitely coming back here.

Been coming here for years. Only place I go for oil change. Excellent management. He sets the tone…read morefor the entire staff - they are always friendly and quick. Damnit, I forget the managers name. Young guy. Super friendly. Been there for years. Has in his memory the oil change light reset codes for EVERY car. Double his salary! Its rare to find a business that stays consistently good in service and this place has since my first visit 12 years ago.