What a fantastic morning that I came in for an oil change. They are so friendly and they even wash…read moreyour windshield. These mechanics here are on point. They are fast and very efficient and knowledgeable. The quality of the work is superb. And the value of the service is a great. So stop on by and get your oil changed or whatever service that you need, they will set you straight!!!

What a great store! They got me in quickly, were really friendly and helpful…read more I know I was lucky to pull into an empty stall right away. This is my first time in this location in a good 6-7 years and I will absolutely come back again. Check them out!

I want to commend this Pep boys for outstanding service. I purchased new tires from this store, as…read morewell as having my car's engine serviced a couple of weeks later. BOTH times I was treated like I was a long-time, VALUED customer even though this was my first time using Pep Boys. The managers and mechanics were professional and courteous to me. I know Pep Boys prides itself on offering good service at a good price, but my experience with your Bessemer Store was so much more than that. If your company gives your stores awards for "outstanding professional & courteous service" then I want to nominate this Bessemer, AL store for one!!!

My tire pressure light came on and I immediately went into a panic!! I contacted the nearest Pep…read moreBoys and was told to bring my vehicle in for a tire check. Daniel came out, checked the pressure in my tires, aired up the one with low pressure, looked under the vehicle at the tires for any visible holes or leakages. Pep Boys did not charge me anything! Great value!! Don't they charge for air at the gas stations?! Anyways, Daniel was very kind and professional. I will return for services!

I love this Meineke location. I've been using them since I've moved here. They are always honest…read moreand up front with me. They keep my car in great shape and give me good advice and feedback when I need it. I recently had a brake job. They are great! Keep up the good work.

Brought our daughter's RAV4 in for a brake job on May 24. Memorial Day weekend. Had to wait for…read morethem to open past the opening time. The place was empty. Finally someone showed up. We had an appointment. He complained that everyone called off today so he was the only one working. We were concerned that he would not get the car done, but he assured us he would. More than $600.00 later, it was finally completed. Awhile later, she started getting a whomp whomp noise in the front end. Had to immediately take it to the nearest auto repair... The lug nuts were not on tight. We are lucky she wasn't in a wreck and no one got hurt. Avoid at all costs. I hope corporate reads this.

Came back here for an oil change. Great customer service! They checked all my lights, cleaned my…read morewindshield, filled up my wiper fluid, and changed my oil. They also recommended some things to be done. When it came time to pay, I got a discount because it was Tuesday and ladies get a discount on Tuesdays! Woot!!

They have come to my rescue twice now! Once when a "local" place put my filter on backwards! I will…read moreonly use this Express from now on!

Very kind and patient. They waited after hours for my car to arrive. They are definitely a blessing…read morefor me.

Quint, the manager, is one of the most helpful, outstanding guys you will ever meet…read more My car (Honda Accord 2008) began experiencing an unexpected overheating issue while driving on the highway. I brought my car in for Express Oil Change and Tire Engineers to figure out what was wrong. They checked my radiator, oil levels, etc. They did this all for free. I thought it was going to be okay, but after driving for less than quarter of a mile, my car still was overheating. I then left my car with them over the weekend to diagnose/fix. Nathan and Leonard, the mechanics, called me and found out that the car's radiator was extremely clogged, the hoses were cracked, and the thermostat required changing. They quoted me a reasonable price and later on told me they were able to find the same parts for a cheaper price, which lowered my bill by a bit. These guys will go the extra mile to help you with car issues. I'm more than grateful for their help. They're definitely NOT looking to rip you off or take advantage of you. Excellent knowledge and customer service. P.S. While waiting in the lobby room for my car to get checked up, my phone started running out of battery. One of the mechanics, Tony, lent me his personal phone charger for me to use. I really appreciate it. This goes to show they're willing to help aid someone in need.

My daughter's 2011 Rav4 needed rear brakes. She came to visit from Atlanta so I told her I would…read moretake care of it. Based off reviews, I made an appointment here and brought it in. I was there at 8:00am sharp. The mechanic and parts were not here yet, so I had to wait a bit. The brake rotors arrived, but not the pads, so they had to be ordered and a little more wait. Still finished within a couple hours. The price was a little more than Zi thought he quoted, but not a big deal Would come here again.

I'm not sure that I will exactly recommend Scott. He was very accommodating years ago, but his word…read moreand dependability has diminished over the years. He installed a new starter on my vehicle and told me that it had a lifetime warranty. That was not true. He told me to call the vendor where he purchased it from and they would be able to honor the warranty once I give his business name. That was not accurate. He also told me that he could find nothing wrong with my Infiniti and made me pay for a full inspection. Turns out, I found out that I needed a fuel pump. I gave him grace for a while, but was disappointed when he did not honor that lifetime warranty and he was unbothered about it. @Terri, this further confirms your lack of integrity or care for your customers due to this account being under my maiden name.

Really patient and kind! Very helpful explaining an issue…read morewith my car to me. It's hard to find people who are honest with you in an auto shop. Great place in BHM!

Wonderful service On time…read morePolite Careful Honest There when we needed them. I will use them again. Thank you so much for helping us.

The overall experience was amazing! The overall process was very smooth. Communication was amazing,…read moreand my car is running like new! Team is very knowledgeable and worked hard from start to finish and the process was very quick! Definitely recommend!!!

I wouldn't replace these guys for NO ONE. They know what they're doing and get the job done. They…read moreare PunctuAl, honest, professional, and a must try. I request all my friends to come here and even strangers lol. The value and quality of work they give is unmatched. Shoutout to Hugo. Salute!