ZERO stars!! They didn't drain the oil in my car, they added double and I didn't know. Then had the…read moreaudacity to say I came in for a top off yet charge me for a full oil change. My car lost the 3rd cylinder and I limped home since I couldn't make it back. They haven't called me back after repeated documented attempts. Im real close to making a call to a lawyer. NEVER AGAIN

Teddy was soooo helpful. It's intimidating going to a car place as a woman, and he was super…read morehelpful. He was very transparent about what was needed and not needed (he didn't try to overcharge me for anything)! Teddy is awesome :)

This has been my go-to store for tires, batteries and mechanical service for years. I find them…read morealways honest and direct with quality service. They back up their work and always make things right. A store and techs you can trust your car to. Go BigO.

went in because there was a sign showing on my dashboard. I came 15 mins before they closed end…read moretold me to come the next morning. I came there before 8:30am and chose to leave at noon because my car was never fixed. there were customers who came AFTER me and left before me. as I leave, a worker tells me I should of left the car and left.

Kavanaugh Complete Car Care Review While driving across the…read morecountry, my car developed broken stabilizer bars, and I needed help fast. After checking reviews, I found Kavanaugh Complete Car Care, and I'm so glad I did! From the first call, Karen was incredibly kind and helpful -- she quickly sent a repair quote, scheduled our service, and even arranged for a rental car to pick us up directly from the shop. The pricing was fair, the work was done efficiently, and the customer service was exceptional. It's rare to find a shop that treats travelers with such honesty and care. I highly recommend Kavanaugh Complete Car Care to anyone needing reliable auto repair and genuine customer service!

These people charged over FIVE-HUNDRED DOLLARS to install a lousy gear selector cable on my truck,…read more. . and that was PRE-covid price increases! And then, as an added insult to injury, my truck wouldn't turn over in their parking lot after I paid them. I walked back in to tell them about it, so they sent someone out to check it out. The guy made an adjustment and got the truck to turn over in park, so I left, . . . only to later discover, the transmission selector then wouldn't go in low gear. He pushed the adjustment too far in the other direction. Terrible work! I'm not going back Kavanaugh's and give them any reasons to rip me off again. I can live without low gear. This work should have cost about $200. Today, I got my truck back from Shuffitt's Auto Repair down on Preston Hwy. It needed a new starter solenoid. They installed both the new solenoid AND a new starter for about $380, ( said they come together). Good work at a fair price. Kavanaugh's is history with me .

Called ask for quote got 100% attitude…read more I ask what totaled be using coupon cause they add a lot extras and he woulsnot get me actual number just casual said close to $80 I said thanks and you could hear him cussing as he hung up

I brought my 2025 Mitsubishi Outlander in and Robbie went absolutely above and beyond to take care…read moreof me. He gave me a great deal on my brakes and rotors, and when my car wouldn't come out of maintenance mode, he personally took it to the dealership and had them fix it for me -- at no extra charge! That kind of service is rare and truly appreciated. Robbie didn't just do his job, he made sure I left completely taken care of. I highly recommend this Meineke and will definitely be coming back!

Great Customer Service! Took my Jeep in to replace starter. They were able to email me an estimate…read morevery fast and pricing was very fair. Had her fixed up in no time!! Extremely friendly!! I'll definitely go back! Updated: We have now taken both of our vehicles in for a variety of different issues & customer service has been amazing every time!

Unable to perform a time cert repair for stripped spark plug threads. So if any of yall have the…read morenotorious spark plug blow out on ford 4.6 or 5.4 engines this shop will be no help to you.

I'm 78 and am very wise because of it. I've dealt with…read moremany repair places in greater Louisville area in my 51 years living here. I've taken six vehicles to Certified for repairs over the last 10 years since moving to Oldham County. Since Steve sold the business a year or more ago, I was a little apprehensive to say the least because the service had been exceptional. Steve assured me I would get the same service from Nate, the new owner. There's been a huge turnover in the last year due to retirements, health issues etc. However, I still take my vehicles there because the service hasn't changed. Just as promised. The main replacement personnel are just as good or better. Honestly, integrity found there. They warrant their work! The two negative 1 Star reviews should be ignored. There must have been some miscommunication going on there in both those cases.

Terrible communication and overpriced. I took my car because it wouldn't start because they said…read morethey could look at it Monday. After they didn't call I reached EOD Monday and they said they would have a quote that afternoon but no call back. Called Tuesday and they said the same but they didn't Call back. Wednesday, AGAIN they said they would know by end of day but nothing. Finally Thursday they quote me $1000 to replace a module but ONLY after I asked did they tell me my car would work fine with a new battery. Then I was charges $500 for a battery because they spent hours "diagnosing" the car rather than just calling me to say "Your car is working fine with just a battery but we can spend hours diagnosing everything single thing so you can pay us more if you want." Before I get some reply to explain this away Certified Auto needs to communicate better about availability and the work you are doing. Bottom line: You can find better

I've been a client of Mike Smith Firestone for decades, and one thing stays true - service is their…read morebusiness and they take pride in it. He fit me in yesterday to install a new battery in my old vehicle with a very dead ten year old battery. Unfortunately, I had an accident in my driveway, while climbing into the cab of the insurance company provided tow truck. Fell up the metal grate steps and gashed my leg. It seemed like a minor scrape, so we continued to Mike's. The damage was a bit worse than a mere scrape, so I asked Mandy, Mike's office person, if she had a bandaid. She took one look and got out the big first aid kit. She cleaned and bandaged the wound and urged me to visit urgent care on my way home. That is service far above the expected, and just shows the caliber of people associated with Mike Smith Firestone. Mike has even fit in emergency service on the car of a friend who was visiting from another state, making her car safe to drive home. Many years ago my car was leaking oil in the parking lot at work after an early morning oil change. Mike himself drove to my place of work and fixed it on the spot. I highly recommend Mike Smith Firestone. Though I did buy my new tires there, they are much more than tires.

Mike Smith and his crew - especially Joe - did a fantastic job on my two vehicles that had AC…read moretrouble. Both cars were back on the road within 24 hours with ice cold air ! Can't recommend them enough !

Have taken our vehicles to Tony's for more than 40 years. They do great work, honest and stand…read morebehind the work they do. You go in and wait for your car and you hear the same from other people waiting and picking up. Long term repeat customers of 20-30-40+ years.

Major Red Flags. I…read morebrought them 2 vehicles for service with different needs. 2018 Honda Fit the dealership said was due for front brakes, and a 2021 Toyota Supra I was bringing in for alignment after lowering. The price quoted for the Honda's brakes was not as far from the dealer quote as I would have liked but they said they needed to do a full brake inspection first (despite having the dealer inspection paperwork). Their inspection said the front brakes didn't really need replaced but the back drums needed a much more expensive replacement. I opted out of any work done on that car. They charged me $45.00 (I had a coupon for free brake inspection printed from their website that they did not honor despite phone confirmation) The Supra had the alignment completed, or at least I was billed for one being completed. They did not provide any of the normal telemetry data for before and after alignment. They noted on the bill that one wheel had slightly too much camber, but was not adjustable. If they had said something about that during the process I would have bought a kit to adjust it (instead I will have to have someone else do another alignment on that part of the car). They did not either notice or tell me about the bands in one of the tires being busted to the point where the tire was tearing itself apart. They also did not apply the coupon I left for this car. Summary: Didn't get the work I wanted done on the Honda. Didn't get the discount from their website I took the time to print and leave in the car. Diagnosed a more expensive issue than the dealership. May have gotten the work done on the Supra. Didn't get standard documentation, didn't get told about an issue with the alignment, didn't get told about the safety issue, didn't get the discount from their website I took the time to print and leave in the car.