Went there to find a part for my car The staff are Friendly and helpful staff definitely will be…read moregoing back

I experienced an issue with my car. It all the sudden started running very rough. This was the…read moreclosest auto store near me. I went inside and explained what was going on. The man behind the counter threw up his hand and said " can't help you" I asked if they could at least use the device and get me a code and he told me " go to autozone " That's exactly what I did.

things are great when the service mgr dean is not there. Matt and Debbie does a good jobread more

have been bringing my vehicles here for as long as I can remember. Mistakes happen, but they e…read morealways made it right in the past. Brought my wife's expedition in 2 weeks ago for new tires. once completed, I inspected the wheels and noticed they were covered in grease and had scratches all on the face of the wheels And gouges on the back where they pried the old wheel weights off with a screw driver. If it was an old car I wouldn't be so worried about it, but when you keep vehicles like new and work hard to keep nice stuff it's more than a slap in the face. Brought it to their attention and have since been told it's not their responsibility to worry about. Matt seems to be the only person who cares about the service he presents to customers. To anyone else it is an absolute joke running the service department. Would give 0 stars if it was an option.

Amazing service! I went in and needed several things. Jerry quickly checked my battery, cleaned my…read morebattery and put on new windshield wipers. Extremely friendly to me and everyone who was before me in line. Nice to see someone who seems to love helping people and their job. Def recommend this store.

Came into the store with two gentlemen working. One was on the phone the other one was not. No one…read moreasked if they could help me as I stood at the desk the gentleman that did not seem to want to bother helping me had the identification on saying he was the store manager. I couldn't help but notice he was eating while he refused to help me. I eventually gave up and found it on my own. If you treat customers like crap and you're the manager it only makes people not want to come back to your store. There are many other competitors around that are much much much more customer friendly and helpful.

They get the job done. They were able to do engine code…read morereads and perform the repair. I went to two other places first to try and get the code read when my engine light came on, but they weren't doing those things during COVID. PepBoys was. Their retail area is not operating at this time, but they are doing repairs. And they were able to find a coupon code to take out a bit of the sting of the cost of my repair. BUT. They have the waiting area set up for appropriate social distancing, and a second waiting area set up. But another guy who was waiting at the same time as me decided that instead of seating himself in one of the 4 other spots that could view the television...he would go to the one spot that could not see the TV....and instead move the chair next to me. So, I decided to go for a walk while my car was being worked on. There are plenty of posted signs saying what they were doing during COVID, including wearing gloves, wearing masks, and wiping down surfaces at certain intervals. And I can confirm that NONE of those things are happening. Everyone at the counter *had* masks, but they were wearing them like beards. Completely useless. No one had gloves on at anytime inside the store. And I never saw a wiping down of any surface. I didn't really have many options. And thankfully, I was able to leave the store for a while during my repair and distance myself. But they are flouting their own posted rules, which feels unsafe and...like why even say what you are doing to keep safe and clean when you are going to stand directly behind that sign doing the exact opposite of what is stated?

I made an appointment to have a flat fixed. When I arrived they said it wouod be 2 hours before…read morethey could fix it. Since I'd already removed the wheel I said that I would leave it and come back when it was fixed and they could put it on the car. They said I probably have to wait about two hours to have it reinstalled. I went to Tires Plus and was treated much better.

If you turn wrenches this place is heaven! You can spend hours there looking at cars and parts…read more They do charge a fee of $2 for the privilege however. The vehicles are neatly arranged by make, and you need to bring a toolbar. The have wheelbarrows for those who need alot, or heavy items. Also some whole vehicles for sell as well. The computer pretty much points you to where you need to go, and if they have it. The staff is very helpful and friendly, even to noobs who never even changed a tire. You will be back for the experience, and prices!

Easy to find all the parts you need obviously. Workers there are very honest and very helpful…read more Workers there give off amazing vibes, very kind and are never smart or rude (they hold there cool) People that go in and out all different races (doesn't matter) but the people who go in there are very respectful helpful so much and kind people Reason to 4 stars instead of 5 The place is amazing people and all. Just most cars inside have their engines pulled out. Now I don't know when they restock etc but only reason to 4 stars I would definitely recommend to friends and family