Best car buying experience ever!…read more This is honestly an understatement of my experience. Typically when car buying is typically stressful and anxious. This was the total opposite for me. My Salesman Ryan Brooks. On my way there I called to inquire on a vehicle I was interested in. I appreciate that Ryan made me feel at ease and got back with the information needed on the vehicle promptly and not forcefully. I appreciated his willingness to listen to my wants and needs for my vehicle and keeping his word that he will make sure I am happy at the end and to come on by. Which we all know "may not happen" After our conversation and his ways of responding. I knew he cared about fulfilling my needs and making sure I would be happy. The conversation alone made me feel confident to drive 1 1/2 hours to the dealership. The best was yet to come! Walking into this dealership, the whole aura of how everyone speaks to you and the way they speak to one another. The whole interaction I was there for a couple of hours which felt more at ease and like hanging out with family than actually being at the dealership wondering who is going to "get you". I conversed with everyone there, another salesman man Shane, finance and sales manager Chris. You have to be there yourself to understand. Everyone is nothing short of amazing. Everyone is professional, they work as a team for sure. You can tell when people love what they do! Thank you for assisting me in purchasing my beautiful vehicle. I wish you continued well deserved success and hope you make everyone feel the way I felt today while doing something that can sometimes be stressful. You have truly changed my opinion on "going to a dealer". These are the type of dealerships you want to do business with. Even after a long day, I couldn't even wait to write this review. You are 10 in my book. Truly, thank you.

I have bought two trucks from them and would highly recommend them. They have serviced my vehicles…read morefor a year and a half now and I have had zero complaints. All good people, but I would also recommend seeking out Austin McDaniel in sales. Will be back for sure.

Great quality parts and good customer service. I would highly recommend this O'Reillys to people I…read moreknow.

Used this location because I needed 2 hydraulic lines made for a Kubota skid steer. Patrick was…read moreextremely helpful and thorough. I was very impressed with the way he handled things from the time I walked in the store. It's rare to get that kind of service nowadays.

Auto Zone lost a long time customer today (9/29/17) over a defective Brake Caliper…read more Since there was a $30 core charge I took my old caliper off and carried it with me to purchase a new one. I made my purchase and installed it on my vehicle. After bleeding the brakes I noticed that the new caliper was leaking fluid at the brake line connection. I took it back off and checked the brake line but there is nothing wrong with the line itself. I cleaned it all up and reinstalled it. There was still a leak at the the connection. I disconnected the brake line again and double checked the connection for debris of anything that would prevent it from properly sealing and found nothing that was obvious. I then reconnected the brake line for a third time and had the same result, a leak at the the connection. At this point I removed the new caliper and returned it to the Commerce Ga Auto Zone where I had just purchased it an hour and a half earlier. I was informed they didn't have another in stock to warranty it but I could drive another 10 miles away to Jefferson Ga where they did have one and could warranty it for me or they could order on and have it "tomorrow". Neither one of those options was an acceptable as I needed the vehicle to be operational on Saturday morning (9/30/17). I told them that I just needed a refund and I would pick one up down the street at Advanced Auto Parts to which they responded, "We can't just do a refund, I'll need a receipt where you bought another one before we can do that." HUH?!? Seriously?!?!? They will NOT DO A REFUND on a DEFECTIVE PART unless you bring a receipt where you BOUGHT another one somewhere else! They refused to return my core also! In order for me to get my money refunded I had to go down the street to Advanced Auto Parts, purchase a new caliper AND pay a $35 core charge, take the receipt BACK to auto zone and THEN they refunded the purchase price back to my credit card and refund the $30 core charge back in cash. I cut up my Auto Zone rewards card RIGHT there at the counter and GUARANTEE I'll NEVER set foot in another one. Auto Zone you can thank your Commerce Ga store for the loss of one good customer and potentially several thousand dollars in future sales. NAPA, Advanced and or O'reilly will be getting my money from now on!!!

James only charged me for the time it took to do my repairs and not the time the book said it would…read moretake. If that's not honesty, I don't know what is. He also is faster and getting things done than they estimate On most occasions. I will continue to go back to James for all my repairs and maintenance. Honesty is worth it.

Folks whatever you do DO NOT take you're cars to James Brooks Automotive! I have used them for…read moreyears and never a problem. But recently i had heard a few things and chose not to believe it bc again I had never had issues.. Until today.. one of their machines took MY Jeep on a joy ride to get lunch, at some point scratched one of my wheels and even had the nerve to smoke in it. The inside my car smells like a CIGARETTE!! A nasty CIGARETTE! Of course i got one of the good ole boy "i'm sorries" and "it shouldn't have happen" and "I done told him bout doing stuff like that" Of course the lady at the front desk was defensive from the beginning and trying to makeup a lie as to why he drove my car. They totally denied doing that to the rim(of course) and told me to leave the premises. Fantastic customer service! In a small down where local businesses struggle as it is. Needless to say I won't be back nor will i refer anyone else like i have in the past. Good luck little mom and pop shop you're gonna need it ‍

It was pouring rain and I stopped in to Advanced in Commerce, GA. While the rain has subsided, it…read morewas overcast and looked like it could rain again at any minute. I walked in and was immediately greeted by Keith. He looked up the windshield wiper I needed, and I asked if he would install. He said of course I am. Keith was professional and knowledgeable. I was greeted when I walked in the door and I received expert service during the entire visit. Thanks, Keith! Your level of kindness and professionalism has gained a customer!

Just stopped in for new wiper blades. As I was checking out and waiting on my receipt the gentleman…read morewent out in the rain to install the blades. Fantastic service and helpful!

They had they tires I needed in stock. It's a fleet vehicle. They have an expert at getting the…read moreworked needed approved. The mechanic installed 4 new tires, replaced the spare and an oil change . I was quickly on my way . I'll be coming back. I will recommend this place to my coworkers. I have found a place that provides excellent service at a value.

I had brought my husbands truck in for a tire rotation and balance. Not many places can do it with…read moreit being a dually and having ridiculous size tire. Driving we noticed something just wasn't right. My husband checked multiple things then the tires. We were missing lug nuts on the rear and none of the others were completely tightened.

I made an appointment to have a problem looked at. I was told on the phone that they could see it…read morethe same day. When I called to see if it was ready after 4:00, they had not looked at it and said they would not that day. They tried to say that I was not clear with what I wanted. The girl at the front desk was rude. I won't go back.

Not nice or honest people. Definitely don't recommend, very overpriced. Payed a lot for something…read morethat never got fixed