Fast friendly service at a great value. We have used several auto repair shops in Athens and…read morealways felt like we were either over charged or received subpar work, but not at Hawthorne's. Go see Randy, I promise you won't be disappointed.

I had a really positive experience with Hawthorne Automotive. They were super polite and kind,…read morewhich I really appreciated as I'm not too car-savvy. They were able to get my car in the next day, took a look at the noise I was concerned about, and tightened a loose part they identified as the likely cause. They didn't even charge me anything for the quick fix. I was so appreciative of their honesty and integrity and I'll definitely be coming back. Would highly recommend them to anyone.

Amazing service. Every single person I talked to (including the mechanic) was incredibly nice. I…read morewas worried about being taken advantage of but could truly never see a business like this doing that to anyone.

They did what they said they would. They are very professional when it comes to dates, times, and…read moreduration of service. Considering the current economic situation, their prices are in line.

so the first time it was awesome. they were kind and they said they would take care of us like…read morefamily. the second time Travis told us that his part didn't break because he wouldn't look through his paperwork. I don't trust these people.

As a broke college girl, I was quite worried when my new (used) car began making a weird noise - I…read moreusually let my dad fix my car issues, but I was several hours away from home, so he told me to find a local place to check it out. A friend referred me to Butler and while they couldn't diagnose the issue, they didn't charge a diagnostic fee + Travis was so kind and explained what they had done to try and figure it out and said if my dad had any concerns to feel free to call him! It took the dealership a week to diagnose, so I don't blame Butler for not being able to find it :)

They deploy very aggressive upsells to unsuspecting clients. If you take your car in to get the…read morewindow wipers replaced, they will then tell you that your mufflers are bad and "have" to be replaced. If you do take your car up there, be sure to take someone that knows cars to advise you what is bullcrap. Always tell them to ONLY do what you originally asked them to do!!!

Safe and comfortable place with coffee and snacks while I waited. Always honest and friendly.read more

I wanted to drop a thank you to RPM Automotive. I am not from the area but was nearby on business…read more I got into my car after an appointment and noticed oil leaking from my car. I found RPM about a mile from where I was at and pulled into their business to explain my situation. They dropped what they were doing to take a look. I had used a lube company to change my oil a few days prior to this leak. RPM discovered that the lube company didn't tighten the oil plug. It was a simple fix to what could have been a disaster for me. I was so appreciative they looked at my car immediately. Very kind and helpful folks at RPM.- Brian B.

Tawny B I am new to…read morethe state and am very happy to find a friendly and efficient car repair shop nearby. I have taken them three cars with different issues. All turned out well. Their prices are very good and they are very knowledgeable. Very nice to be welcomed with a friendly smile.

I had the bumper replaced on my Altima. They were super friendly, the price seemed fair and I had…read moremy car back in two days. Last time I had my car worked on, it took a month to get back. Would recommend!!

They installed runningboards on our Jeep. Did it in short order and at a reasonable price. Thank…read moreyou.

WARNING -- SERIOUS SAFETY HAZARD -- ZERO STARS…read more I brought my 1965 Chevrolet Impala (a classic collector vehicle) to Mavis Tires & Brakes in Hoschton, GA around May 1, 2026 for a complete suspension job. They also installed brand new Goodyear General tires at the same time. I paid approximately $1,800-$2,000 for this work. Less than 500 MILES later I noticed my tires were toeing out and feathering badly. I put the vehicle on a lift and was absolutely shocked at what I found: -- Tie rod sleeve on driver side LOOSE with STRIPPED OUT nuts and bolts -- Outer tie rod bushing on passenger side DAMAGED -- Both upper ball joint bushings on BOTH sides DAMAGED -- Sway bar bolt on passenger side BUSTED -- Brand new Goodyear General tires DESTROYED from severe feathering The steering was so loose the vehicle darted from one side of the road to the other. This vehicle was NOT SAFE TO DRIVE. At highway speed I could have lost complete steering control and caused a serious or fatal accident -- not just to myself but to every other driver on the road. I took the vehicle to a second reputable shop who confirmed every single finding AND discovered additional problems Mavis created. That shop tightened the sleeves and made the vehicle road worthy enough to drive home -- AND THEY DID IT ALL FOR FREE. A shop that had absolutely nothing to do with this situation showed more professionalism, integrity, and decency than Mavis who took my $1,800-$2,000 and left me with a dangerously unsafe classic vehicle. I have photos, video, and written documentation of all defects. I have witnesses. The repairs are STILL NOT FULLY RESOLVED. I am now demanding full compensation from Mavis corporate to have this work completed correctly at a shop of my choosing. I will NEVER allow Mavis Hoschton to touch my vehicle again. When I brought this to Mavis attention the assistant manager was dismissive, questioned why I was just bringing it in, and showed complete indifference to a serious safety hazard that his shop created. Mavis took zero responsibility and offered nothing. IF THIS IS NOT PROPERLY RESOLVED THEY WILL BE SPEAKING TO MY ATTORNEY. I HAVE PHOTOS, VIDEO, DOCUMENTATION, AND WITNESSES. Do NOT bring your vehicle -- especially a classic or collector car -- to this location. What Mavis Hoschton did to my irreplaceable 1965 Impala was negligent, dangerous, and could have been fatal.

Great service, friendly staff and convenient hours. I highly recommend Mavis in Hoschton. They…read moretook great care of my car.

I usually don't write reviews but I had an amazing experience at Mavis today in Jefferson. Justin…read moreand the rest of the staff were incredibly helpful and friendly from the moment my dad and I walked in. They quickly repaired my tire, and were completely honest through the process. They could have easily told us the hole was not patchable and try to sell us a new tire, but they were honest. It's refreshing to find a shop that is trustworthy and doesn't take advantage of customers. I definitely appreciate the great customer service and will be coming back for any future tire maintenance needs. Thank you, Justin!

I am writing this review to remind people that Mom and Pop stores shops are so much better to go to…read morethen these big ass lying/getovers on people. My husband is inside Mavis at the moment I will complete my review when I see the outcome of what this is going to cost us. But for now as far as trusting a new tire and brake store here in Jefferson and thinking these people are genuine in our genuinely looking out for your best interest.