We are extremely happy with our experience here. From start to finish all the team was a sure FIVE star! My husband had my Mercedes GL450 In for service. These guys attention to detail was second to NONE. Matthew did the service and was 100% thorough and detailed. Josh explained all details of the service & was completely serving in the experience he delivered. They have us certain that we would not go another place. The details such as, "we've got everything from here" "we have coffee ready for you, feel free to have some" "please let us know how we do, and how our service is" That is what makes a business so far exceed its competitors. We will refer everyone to this team. Job well done! read more

Great place got me in and out in the time they said they would, reasonable price, and no complaints. Very nice staff. I only got the oil change so no idea about other services, but oil change was fine. Will go back ! read more

After almost getting scammed at the last repair shop I went to. They were able to give me a reasonably priced ($45) diagnostic on my car and replace my battery in a timely fashion. Overall significantly cheaper than the other option and actually honest about what needed to be done and the price associated. Would recommend for anyone attending UGA with car troubles. read more

Incredible folks who work out here. Always willing to go above and beyond to help me. The oil change really does only take about ten minutes, if that. They are thorough and professional and almost always have a coupon going on, which is nice when I'm trying to be cost efficient. Wouldn't go anywhere else in Athens. read more

DO NOT HAVE MECHANIC WORK DONE HERE!!!! 2 misdiagnoses and $2000 for ac work!!! And when I asked James (store manager) To deduct the either second or third Freon charge I was told no because "this is a business". So you lose a loyal customer over an extra $80 Freon charge on a $2000 invoice that your shop misdiagnosed. Too many other options within 1/4 mile trust me go elsewhere! read more

These guys just do right by you. They are always fast and so helpful. I've never had a bad experience here, and their team operates with integrity. Never going anywhere else read more

This is a great staff of people! Very knowledgeable of your vehicle and they don't try to over sell you. The price is comparable but the draw is the staff. Quick, efficient and friendly. read more

I've been a customer at the Express Oil Change off Broad St. for around 2 years, only getting my oil changed by them and nowhere else. I want to preface this by mentioning that I am a woman in her late-twenties and I was by myself. I was at the shop around 2.5 weeks ago, getting an oil change for my 2012 Honda CR-V, which I purchased in 2022 from Heyward Allen Toyota. I have a full write-up of what services were rendered by Heyward Allen Toyota prior to purchase and the car was also inspected by a trusted mechanic prior to purchase as well -- all of this to say, I know which of my car's parts are relatively new and which ones are slated to need replacement/repair in the future. While at the shop, I could overhear extremely unprofessional and impolite discussions between the techs (I believe the tech closest to me was discussing a friend/family member who was needing to go into rehab? With the things he was saying, who needs enemies when you have friends around you like that?), which is normal at repair and body shops, so I was willing to let it go. HOWEVER, one of the technicians needed a pen and asked the "gentleman" closest to me to throw him one. Not 10 seconds later, I feel a sharp sting to the side of my head and sure enough, the thrown pen was laying at my feet in my car's floorboard. When I told them their pen hit me and was in my car, the aforementioned "gentleman" apologized in the form of saying "OMG I'm such an a**hole, sorry". I hadn't used foul language with them, so that was an unpleasant surprise to get cursed at. But wait! There's more. After sitting for a while while my oil was getting changed, I was approached by the technician who supposedly worked under my car. He came to "let me know" that my oil pan's drain plug was stripped and the whole oil pan needed to be replaced, as the plug wasn't secure in its housing and could fall out/cause my car to leak oil. He *also* mentioned that "it was most likely done by whoever changed your oil last. It looks like they screwed it in wrong and stripped the threads"... remember how I mentioned I've only used Express Oil Change on Broad St.? I asked to see the drain plug and also asked for an estimate on a repair. The technician ran off inside to get an estimate, then came running back to see what my car's make and model were. He was yelling to his co-worker in the office, giving him the wrong year (2004). I had to correct him and he grinned and thanked me. When he came back to my vehicle to give me the estimate for the oil pan replacement, it was a little over $1,100. The labor was more expensive than the part itself. I asked to speak with someone, so the manager and assistant manager came over. They then tagged-team me, saying how this was a "common issue with Hondas from 2012" and urged me to get it fixed ASAP so I wasn't "left stranded somewhere". I brought up that the last place I got my oil changed at was their location, by their team. The assistant manager's response was "oh, well, yeah - we had a whole crew of trainees that ended up getting let go and your last technician was a part of that group". I turned to the manager and asked why I was being asked to overpay for a repair that 1) wasn't even confirmed to me by the technician, as no drain plug was ever shown to me, and 2) that was caused by their staff, still tenured or not? When I brought all of this up, the manager took $25 off my oil change (still paid $70 for high mileage, full synthetic) and told me that his store owner would "be in touch" within the week to discuss the repair being fully covered by them, after confirming my phone number. He vocally agreed with me to his technicians that "it's not fair to make her pay for something that we did. Why is she having to pay for this?" Needless to say, there has been no communication. Oh! And my oil drain plug is fine, confirmed by my trusted mechanic. I'm writing this review so that others aren't subjected to the same conniving, deceitful, and outright rude treatment that I was. Express Oil Change - do better. read more

I went to Express Oil Change & Tire Engineers at 2315 W Broad St in Athens, GA because my brakes are making noise. I was told it was going to cost $1,200 to fix the vehicle. I responded that I'll need to return next week, after pay day. They responded by telling me if I drive away with my car that they'd call the police. I'm having the work done elsewhere. I am paying hundreds less. No one has called the police. Now, I'm telling my friends about the unethically hard sell practices of Express Oil Change & Tire Engineers at 2315 W Broad St in Athens, GA. read more

I have been coming to this place for my oil changes for almost 5 years now and they have never done me wrong. Fast and high quality technicians that have never tried to push an unnecessarily product or service on me. They only make recommendations in the best interest of your car. I've also have my tires replaced with them and was very happy with the service. Highly recommend this place. read more

My husband and I were driving through the area and we knew that we needed to get an oil change, but didn't think we had to rush any. Well, we did and I went on Yelp and discovered an express oil change. We drove there and we were impressed with their quickness, their professionalism, cleanliness, and thoroughness. No after sales, just an oil change. And it was priced reasonably. We heartily recommend this business for your next oil change.. read more

This place is so great. Everyone who works here is always so nice and get u in and out. Love it.

I have been here multiple times and have always had a great experience. Workers are honest and kind, they always explain what they are doing and give you fair prices without overcharging you for services. I have been here for many oil changes, they have fixed my brakes, and done my tire alignment and rotation. I have always felt taken care of by the workers and management here. As a young female, I always worry about being overcharged or lied to about car services, however here I have always felt safe and respected. This place is trustworthy and always does a great job! Highly recommend! read more

I have had my oil changed her for years and I always go back! Everyone there has always been so kind to me - Car things often stress me out and my husband, bless him, can't do much other than drive a car! I finally sat down to write this review because these people deserve it!! I don't feel like there trying to suck money out of me as I've felt at other establishments. They are swift and kind people. Keep workin hard Athen's express oil! read more

I called and talk to Paul to double check and see if they can handle a tall man give me a price suggested I check coupons online, service techs all great !! In and out in 15 minutes !! read more

I have been here multiple times and it is always wonderful. They have the best prices for oil change, and by far the funniest stuff. They are always super helpful and answer my questions about my car, and I never leave there without a smile on my face. 100% recommend this place. read more

Absolute scum! I took my truck to get an oil change, a few days later the oil plug fell out of my truck, destroyed my turbo, and stranded me in the middle of nowhere for days. When I reached out about it they were initially friendly about it and assured me they would take care of me. After having my truck towed to a mechanic I had been reaching out with no answer and no response. It took weeks to get a hold of someone again, and at that point the majority of the work was done to fix the truck. These guys came back and are blaming me for the oil plug falling out and refuse to take responsibility for their actions. This ordeal has cost me nearly $8000 NEVER AGAIN! read more

ABSOLUTLY loved having Chad as my professional today! Impressive personality, well spoken, knew his job! Also put on my wiper blades I had in my back seat for months without blinking an eye!! *** express oil you guys need to add a "tip" portion to your receipt . People don't carry cash these days and your associates are missing out on getting tips which motivates good workers**** read more

The wait for the middle of a weekday was longer than I expected, not quite Express. From pull in to pull out I was on site for about 90 minutes. The service, once I got to the front, was great but with a little lack of urgency. read more

The staff were all very friendly and attentive. They greeted us and made sure were being taken care of. Matthew was quick at changing my oil while still being thorough. Will definitely be returning! read more

Express Oil Change & Tire Engineers - Auto Repair Near Me - Athens, Georgia

Wow that was easy!!! I'm never going to the dealership again in this town. These guys are great! Super fast and knowledgeable. Update: I've returned here several times since my first post and they never disappoint. The transparency in pricing and maintenance decisions is remarkable. I've never seen a service operation like theirs in years of driving. The throughout is something else. Not only is it quick but they are great communicators and it shows with their management. Each person seems to be very team oriented. If you doubt it just try it yourself. I will never go to a dealership for simple maintenance again. Oh yeah and they offer military discounts for veterans. Just an awesome business that really cares. read more

Y'all!! I love this place!! There was a long line but I was in Connie's line and she had it moving! Great customer service. Thoroughly enjoyed talking to her. She helped me with everything I needed in a timely manner. Great experience! read more

I have used these guys in the past with not bad results. They tried to upsale everything but were not overly obnoxious. However, I recommended to my 22 year old daughter she use them and they should be ashamed of themselves. She went for an oil change and the tech told her she needed new rear brakes and a set of tire; he actually frightened her, telling her the pads were "paper thin" and the tires needed to be replaced immediately . I had her buy a set of pads and bring her car over for me to check. The tires do not even remotely need to be replaced. The treads are well above the wear strips and the wear patterns are fine. The rear brake pads were about two-thirds worn. The pads still had thousands of miles of use on them. This kind of rip off crap is unacceptable. Trying to rip off a young woman is offensive. Be aware of the rip-offs and find someplace else. read more

This place is unreal. You don't even get out of your car to get your oil changed and they work quick. The place was packed when I got there and It still probably took around 30 minutes from the time I pulled into the station and to the time I left. Great service and with the check in discount and student discount, It only cost me $28. Plus they tossed in an extra $5 next time. The only place I will get my oil changed ever again read more

Express Oil Change & Tire Engineers - Oil Changing Drive thru - Auto Repair Near Me - Athens, Georgia

Went in for an oil change and picked this location specifically because of the great reviews. From start to finish had a great experience. Dakota was my technician and he was not only very knowledgeable, but he was very helpful and kind. Would highly recommend using this location and I will be back in the future. Thank you for offering great service and great customer service. read more

Great experience! I needed a quick oil change, and was in and out in 10 minutes! Logan serviced my vehicle and was awesome--friendly and professional, and a true joy to chat with. The service was great, but I'd go back for the people. ;) read more

Great Experience! The service was great (10/10), Justin and Josh were super friendly and 100% genuine. Justin talked me through everything that was going on and was very professional. They had me in and out quick. The staff also wore masks and sanitized everything, I recommend going to them now during COVID-19 times and forever! I will never be going back to Pep Boys, Express has my business from now on! read more

Logan was awesome, very informative and honest. Everyone was very friendly and efficient. Being away from home its reassuring that I can bring my car in to these guys and itll be in good hands. read more

Great service. I had both the babies in the car with me and was looking for a quick oil change in mama's big ole suv so she wouldn't have to worry about it later. Connie (our technician) was awesome! She got all my info, wasn't pushy about any kind of up sale, let me know where my other maintenance points of interest should be, and had us done within twenty-five minutes without ever getting the kids out of the car. Super fast, really affordable, honored a military discount (or a yelp check in coupon), & great customer service. I would highly recommend a oil change from here! read more

Very great service gave me a discount when it took too long and it was quick. ...................

I had my oil changed here for the first time last week, and I was highly satisfied. Matt helped me and made the entire process very easy. What especially made me happy is that the entire team is extremely honest. I was recommended a synthetic oil change that was cheaper than the regular one because it (according to the team members) is better. In short, if you're in Athens and need your oil changed, I can't imagine why you would want to go anywhere else. read more

They always do great work! Coming from out of state it's hard to find someone you trust to work on your car, but I've only had positive experiences here! read more

Great service! I didn't know I could just pull up and they would do an oil change immediately and get me back on my way in only about 30 minutes! Customer was also excellent and didn't feel like they were trying to up-sell me like other shops do. read more

The people are kind but this was actually the slowest oil change I've ever experienced. The process took over an hour and a half and the sign said ten minutes!! read more

The line is not visible from the road so we drove around and got trapped! We could not leave the line because you can't get out. 90 minutes later we still have two cars in front of us! read more

DO NOT GO HERE IF YOU HAVE A VW OR OTHER EUROPEAN MANUFACTURED CAR. I want to preface that my complaint is of no reflection on the individual employees. They are hardworking and genuine when delivering the news that they cant help you. However, I have a huge complaint with overall operations management. I waited in the car line for an 1:15 until I got to be next. Then I'm told they do not have the right items (oil/filter/etc) necessary to perform my oil change. Great I am glad I waited so long with my car running to waste time and gas to not even be able to be serviced. Oh wait this is also the second time this has happened to me! My first time I ended up spending a total 4 hours at the shop, as they convinced me to wait for them to order the filter they needed. Huge mistake on my behalf in trusting them to be able to perform on a second chance. Bottom line is I don't know why this place doesn't install some sort of screening process when cars enter the line. Maybe have an employee look through the line of cars to identify any that may need less common items before it's too late for them to get out of line (this would also help your efficiency I would expect). Lastly, on a personal opinion, I find 'Express' Oil change to be a misleading marketing message to customers. read more

Can't say enough good things about my experience here today. Logan & Danny took great care of my vehicle. They treated me as if I were a member of their family & I can't thank them enough for it!! Check this place out. You won't be disappointed! read more

Big sign said 10 mins oil change. But was waiting like freaking 25 mins because the guy was standing there chatting with a customer while there was a long line behind read more

The service man was super nice....we got to stay in the car while they changed the oil. They checked everything and cought the tire pressure being wrong. It is convinient, fast and reasonable in price. read more

Express Oil Change & Tire Engineers - Super nice service - Auto Repair Near Me - Athens, Georgia

Really liked this place at first until I had a leak on a radiator hose and they attempted to majorly rip me off. The quote to replace the radiator hose and do a coolant flush I was quoted right at $600. Got it fixed cost me $50. Do not go here for anything but oil if that. Disgusted read more