Worst tire shop i have been to in my e tire life. I know I…read more A woman but trying to charge me $90 for a used tire and $10 to check my tires is ridiculous. I have NEVER paid these fees anywhere in dfw.

This place is awesome! Great customer service. The people working there are very knowledgeable and…read morehelpful! Service requested was great and the value was worth it. If I ever had problems with my vehicle again I'll be returning.

I have always had such amazing service at Shipman Tire. The staff are friendly and welcome you in…read morewith a smile. I definitely recommend them.

Great customer service and competitive pricing. I've had 2 vehicles serviced here and I have no…read morecomplaints at all. They kept me informed of all work done and the cost. I will definitely be back!

They have an easy online appointment process. This really sped up the service time. I had about a…read more15 minute wait before my appointment started, but the manager apologized for the delay. My tire rotation and balance were completed in about 45 minutes. The waiting area was clean and comfortable. They usually have bottled water but none was available this day.

This place is an absolute joke. They have 6-8 people "Selling" you tires when you walk in and…read moreliterally 2 people actually working on vehicles. we called ahead and told there was no wait - weve been here nearly 2 hours and our car hasn't moved. all the customers that we saw leave have come back already with problems. save your time and money and go somewhere else.

When I arrived the workers were smoking weed. They charged me $50 for a used tire when my tire size…read moreis $60-$100 used at all the shops in the area and at Walmart. The foreign gentlemen was actually smoking weed while discussing the price of my tire. I asked them to top off the air in all of my tires and I'm guessing they just chose not to. Needless to say I will not be returning and I advise everyone else not to support this business.

Shoutout my guy Mike ... I came in and he got me right and got right to work. If you need some…read moretires used or new, go check them out they'll get you back on the road running. The guys were nice and got it done in a timely manner you won't be disappointed.

This used to be a place where you could get all of your tire needs served. Nowadays the workers do…read morenot care anymore. A few days ago I drove over a sharp bolt and pulled in 30 minutes before advertised closing to see them closing the shop for the day with a lot of angry customers. The shop says they closed at 8PM On Tuesdays yet they closed this Tuesday at 7:30. I was already half way deflated and had to change my tire down the road from the shop. The people here used to be all about helping customers no matter what. If I needed a patch at 7:55 they'd still do it. Nowadays they don't even want to rotate your tires and rebalance them, the tire balancer is "broken". These new employees are very lazy and want to go home at 8. If the shop closes at 8, you close at 8, even if you don't go home until 9, thats your job. I've had a job like this and above all you respect the customer because they pay your bills. If you are looking for a local tire shop other than this terrible one, Don Vale is on the other side of the highway. Or if you don't mind driving far, Hamms Tires off of Carroll Ave and I-30 in East Dallas is open 24 hours and have way better service and prices and have new tires in stock always, no need to order them. This place has really fallen off and will make sure to let people know to not go here anymore.

Love love love love love these guys. My tire went flat on 35 and they were walking distance. I…read morewalked. As soon as they opened, I was driven to my car, helped to push it over the median and slowly followed back to the business to change my tire. It was a process but they truly helped when it didn't seem like much was gonna help. Tire was changed in about 20 minutes. The entire time the staff were laughing and joking around. Happy crew! These guys def came through for me, I'll be back. I encourage you to go!

Recently moved to Texas from IL with a smart phone & a vision…read more 8-10 min in & out , called asked about tire size, confirmed they had it. Left another tire spot where I was quoted $150 for A USED TIRE, service including tire was $60 I gladly paid $70 (nice tip)! You have my business from now on THANK YOU IN ADVANCE.

Monster tire shop is a very good tire shop. With great tires. Only problem is some of the…read morecustomers that I have seen want to take advantage of these hard workers and expect for them to hurry and skip in line just to get them free. But all in all great shop. The majority of the clients are great and we thank them for being loyal.

* Environment: clean and well presented with a few seats for those that want to wait…read more * Customer service: Michael and a gentleman whose name started with a "J" were both professional and friendly. * Value: They had a great promotion on the tires for my suv: 55,000 mile limited warranty tires costed $101 each. After taxes, optional hazard protection and fees a we paid $350. Not bad! * Service: We arrived just before 8am on a Saturday to purchase 2 tires. We were informed the vehicle would be ready around 2pm. Around 3:30 we called and were told the vehicle wasn't even in the bay yet but it should be ready shortly and they would call. About 5:30 we called again and the vehicle hadn't started service yet. We hadn't heard from them by 7pm (closing time) so we just figured we'd get the vehicle the next day. Around 8:15pm we received a call from a very nice gentleman " J" asking "are you coming to get your vehicle today?" We responded "we were waiting on a call stating the vehicle was ready." He waited for us to get there and we were able to get the vehicle. * Area of opportunity: communication * Overall: I'll likely return for future service needs to give them a second chance due to the courtesy and friendliness.

If I could put NO STARS I would choose that. This place is HORRIBLE their customer service is TRASH…read morethey don't honor what you say because you're a woman. I wanted a tire balance & rotation, alignment and 27 point inspection. Instead of these lazy bastards doing the tire balance & rotation first they aligned it first and then wanted to have a pisssy attitude about me asking why they decided to do it the other way around. Their customer service is the worst I have ever experienced RUN AWAY FROM THIS PLACE. The value they work by is GARBAGE