I was greeted with a cold water. However, they seemed to get busy as I pulled in. There were not enough workers to handle the rush. And the workers that were there got frustrated. Completely understandable. I tried to help by not having the employee go over every offer and just said let's do your top offer. I paid the for the most expensive option and received the lowest service. They didn't check any of my fluids other than doing my oil change. This is after I refused the coolant flush. It was more like Take 5 Minutes Oil Change... I will not be back to this location. read more

Excellent customer service, very affordable. And christian was great on informing me on everything. 10 out of 10 service!

We're greeted immediately after pulling up with cold water. Went for an oil change & got the air filter replaced in addition for $140. Also got a free air freshener:) They were nice & informative. read more

I showed up at 7:45 pm for a basic oil change and was told that they start shutting down at 7 pm even though the close at 8 pm. I was only there at that time because I went to the Take 5 in Cedar Hill and they were out of the filter I needed. I really needed the oil change. The guy had the ordasity to ask me if I worked in the morning because I could come back then. They close at 8 pm not 7 pm so I should have been serviced. read more

Hardly ever open at 7am, like their hours state. Sometimes I don't see their doors open until 8. Staff is also constantly changing.

Great service! Very quick! Very informative. Not too pushy. Honest work. Demarius was cool. Marco was very informative. I'll definitely be back. read more

Went to Take 5 to get oil change. Employee showed that oil in my vehicle was still in good shape and could go without the changeout! How often does that happen? Went ahead with Mobil 1 high mileage amd service was fast and professional with no pressure sales on filters,,,wipers,,,you know the usual. Will go back there from now on. read more

I had a really great experience this morning at Take 5. My recipes says the employees name is Benji. I don't even remember asking him his name. It was cold and we got right started. He explained everything he was doing and showed me the things he fixed on my car. He was kind and helpful and it didn't take a long time. Oil Change Air filter replaced Tire pressure checked read more

Thank you to the team at Take 5, quick service and I was out in 15 minutes, their quality of work is great and they always try and get you a good deal for your dollar. read more

Service issue with Take 5 Oil Change Corporately owned store. 4.7 at 7:23 PM visited Take 5 Oil Change in Duncanville and was greeted by Justin. He said that they could not service me before they closed at 8. I asked why and Justin said because they closed at 8:00 and a cars was in front of me. I said that they advertise quick oil changes. He said that the commercials are false advertisement. I asked him if I could get behind the car in line and if it was before 8 o'clock when they finish if he would service me, Justin said NO‼ I explained that I've been coming to Take 5 Oil Change for several years and left. 4.8 I called the corporate office to complain about my experience 469.249.9595 s/w Sarah E. to report issue claim #T5C-041642. Per Sarah, issue will be reported to district manager to call me within 72 hours. 4.14 11:21 called corporate to share the district manager never called me. Left a message for a return call to avoid long wait.11:50 s/w Rashad who sent a direct message to Austin DM (District Manager) Didn't hear from anyone so called again 4.18 @ 11:05 and spoke with Sarah Sandoval who checked the claim and per the DM, he called and my voicemail was full. I told Sarah that was untrue. Sarah left another message for the DM and confirmed my phone number. 4.25 called corporate AGAIN to share the district manager never called me. s/w Sarah E. Will escalate issue to RM (Regional Manager) within 48 hours. As of today, June 25, 2025, no one with Take 5 Oil Changed has contacted me to resolve this issue. TERRIBLE SERVICE ‼ read more

TERRIBLE CUSTOMER SERVICE!!! If I could give this location, a zero star, I surely would. I come to this location monthly with a fleet of vehicles and have NEVER been treated with the level of DISRESPECT I received today!!!!! I visited this business last week of which they said they didn't have the 88 oil so I decided to return today. Upon arrival, the male African American rep approached and said he couldn't apply the fleet pricing due to their system wiping out all accounts and rudely walked away, while I was asking an additional question. He signaled me to come into the Bay of which I was approached by the Caucasian rep, he too appeared angry. He ALSO rudely stated he could not apply the Fleet due to system being down. I told him we could apply it to my personal and he got upset, hit his computer, walked away and called me a black f*cking a**hole!!!!! I told the other rep to close my hood and I would not proceed with their services!!! UNDER NO CIRCUMSTANCES SHOULD A CUSTOMER BE TREATED AS SUCH NOR CALLED OUT OF THEIR NAME!!!! To extend your level of frustration to your customers is unprofessional and unacceptable. We will be removing our fleet of 10 vehicles IMMEDIATELY!!!!!! MANAGER-check the cameras to see what occurred!!! 8:20am 5/6/2025 read more

Take 5 Oil Change - Take 5 Duncanville - Oil Change Stations Near Me - Duncanville, Texas

Both of the times I've showed up here.. there's an employee that's stoned to the bone and has tried to get me to not get my oil changed here. The first time the excuse was "we are all out of oil except the most expensive one, are you sure you really wanna get your oil changed, it's gonna be very very expensive" the second time it was "I'm not sure I'll have the information on your truck because it's a new model.... You might wanna go somewhere else" Very consistent in trying to not have to work. read more

Beware of this place. Sat 45 min waiting, got inside & they refused to change my oil w/the economy tier since manufacturer says it needed synthetic at more than 2x the price. Car is 10 YO, paid off & out of warranty. I decide what it gets. Not you. #BadBusiness read more

Great experience! Very friendly and professional service! No hard sell on products. I will definitely go back and recommend to others!!

I changed my mind. They really tried to charge me $49 for a damn filter. I made him take it out and put my old one back. They are literally $8 online. THENnn, the tech was trying to put my oil change sticker in and got my interior nice and greasy. GO ELSEWHERE!!!! read more

Avoid completely! I went and got a full synthetic oil change and they didn't even change my oil filter. I normally do it myself so I know it was the same one I put from my last oil change. They also told me I needed a new air filter when I checked it a few days before and it was completely fine. The price has gone up a ton so it's better to take your money somewhere else where you'll get a proper oil change. read more

This was my first time at any Take 5 Oil Change service center. It was easy to navigate the parking lot and find out where to go and what way to pull in, unlike some other places. Karl and the team were very attentive and made sure they explained everything. Didn't try to upsell me items I didn't need. They were fast, knowledgeable and personable. It was a pleasure to come in and get out without the hassle and hustle of some other places. I will be back next time. I was able to get a coupon texted to me while I was waiting. Saved $10 bucks on the spot. read more

Take 5 Oil Change - Pricing on the different oils offered. - Oil Change Stations Near Me - Duncanville, Texas

We pulled in to the Duncanville location on Wheatland Rd. because we thought it was time to change the oil. The sticker that was placed on our windshield confirmed that we are a little over mileage too. So an attendant comes out tells us to open the hood as he is looking at the sticker. He then goes and checks only the oil and somehow determines all is good, shuts the hood and tells us we are good to go. We never got an explanation of his findings nor did we receive any other fluid top offs. If that was all he proposed to do for all of his customers that day then he shouldn't came to work. It's seemed to me that his actions were like "how little can I do today but still keep my job". Not going back to this location because i don't feel like we were serviced at all. read more

70 bucks higher then the one I normally go to and on top of that gave me a 3000 mile or 3 months to return on a full synthetic oil change that was a 169 dollar oil change that's normally a 5000 mile plus oil change. Duncanville Tx read more

I am usually a Take 5 fan but this location has been horrible every time. Two times I tried to go here (it's closer to my house than the other location) they told me the credit card reader was down and they were low on cash? The other times they told me they didn't have the oil my husbands brand new car took but I went down the street and got the same oil? read more

Definitely have never been in and out in under 5min...usually a 15-25min to even enter the bay for service. I come for the military discount it's great and saves me some money. Sometimes their card reader is down and it's cash only so that can be an inconvenience. read more

Take 5. Fail. Yesterday, July 6, 2022, I took my truck to the Take 5 Oil Change #0073 at 570 W. Wheatland Rd Duncanville TX for the annual inspection and oil change. They are close to my house and I have been taking my vehicles there for years. Yesterdays experience was unbelievable! Worst ever! They had me pull in the bay and asked my mileage. I said the odometer is broken. The manager, Simba, screamed we can't inspect you! the inspector quietly said yes we can. I started to get out of the truck. Simba screamed get back in, I did. There was no cooling fan provided. I then got out and walked outside and Simba began his rant. It was over 100 degrees out, the truck had been sitting in the sun, very hot, and I was sweating profusely and starting to feel effects of heat exhaustion. There is NO WAY I was going to sit there and bake! I wish I had recorded rant #1. Simba was yelling that he will never let me come back. Rules and regulation. Safety. My safety said to get out of the oven. Obviously there was no way for my to fall in the pit, and I have been walking for many years. I did record his second rant. Wow. what a jerk. I wonder what the person in the car behind me thought about his performance. When it was all said and done, he tried to charge me full price for the inspection. No. it is a 1995 model, exempt, and safety inspection only. I said I wanted 10W30, he put 5W20 in instead. Part of the oil change, on the service check list, includes check power steering fluid, coolant, air filter, fill the washer fluid, check the tire pressure, and clean the windshields. I was watching. None of those things were done. As the truck was brought to me after the inspection, I told the employee I feel sorry for you having to work for him. He rolled his eyes as Simba yelled at him to not talk to me. I had to ask several time to get Simba's name. Even worse, he kept calling me boss-man, like I was his white slave owner. Insulting. Reverse discrimination? Demanding a refund, else I will dispute the change. They have lost my family's business, and I am spreading the word about this. https://youtu.be/gxPssWgVow0 read more

Brought my cars here last week. You stay in your car while they change your oil, which is convenient. I brought in 2 of my trucks for oil changes, they tried to sell me the $62 package for my 19 year old truck, but my husband asked for the regular oil versus synthetic, so that brought the price down to around $38. Two days later I brought my daughters car since I liked the service and convenience, as soon as we pulled up, a service woman greeted us and said that it would be $62 for synthetic oil for a 12 year old Prius. I wasn't even given the option for regular oil, and was told it was going to be $62. I said goodbye, and went to Pep Boys and got a regular oil change for $28 after their $10 off coupon! I say atleast let your customers know that you have another lesser grade oil, and let it be their option to not choose it. read more

Asked for Convention oil and they told me I would HAVE to get synthetic. Anytime I would talk to one of the employees, he would go behind my open hood and tell his friend what I said in the moment and would laugh. This all took place about a week ago and I just got a notification on my car that an "Oil Change is required". My car shouldn't be saying that after paying $80 the week before. I'd recommend taking your business elsewhere. read more

This is my go to place for a oil change, its so convenient, i love it. Im always greeted with a smiling faces, and a nice cold bottle of water. Ive taken my german shepard with me, they petted her and gave her a treat (treats for my dogs are always a plus and lets us know shes welcomed back)! The process is quick, easy, and affordable. and the workers are great and friendly i enjoy the small talk while I am just sitting in my car. read more

Great and excellent customer service!!! They greet you with a COLD water and guess what ... YOU GET TO STAY IN YOUR CAR!!!! they also check your tire pressure and all THAT etc!!! Ebony was really quick . Taz is always good read more

Pulled up with about 20 min left till they close. A young man with dreads waved me off to not come. All I needed was power steering fluid.

Been a few times and always friendly and fast! Never leave my car and they offer water while you wait. Easily in n out within 10-15 mins tops read more

I came here for an oil change this morning. Simba was very nice, knowledgeable, and quick! I was in and out within a couple minutes!

My very first time and EVERYONE was so nice and accommodating! I was welcomed with a nice bottle of water and a smile. Not like a slick, she's a girl and we're about to take her for a ride smile, but a hello how may we help you vibe. Taz, Karl and Natalie-thank you, you are appreciated! I will definitely be back. read more

Broke my back windshield wiper, was told they would order a new one and I've yet to hear back from anyone, I call and no one answers my he phone sadly won't be returning read more

The speed of their work can easily be explained when you look at the quality of it. I had an oil change and a new filter put in to my car in July; the engine died in September (before either the date or mileage had been reached for another oil change) when there was no oil in it and metal shavings due to an improperly-installed filter. When given a mechanic's diagnosis from another reputable location as evidence, along with photos, the manager, (Mike) gave me a weeks-long runaround by not returning calls and having me make repeat trips to and from the location, that ended in my needing to contact their corporate headquarters. They denied responsibility when given proof otherwise. I had to buy a new car and am out thousands of dollars because of their negligence. read more

Eric and Patrick were fast, efficient, and knowledgeable. They were able to offer the best oil for my car and were patient when I had questions. I appreciate their customer service and will be returning read more

I've been here several times and it's always really great service. The guys are friendly and work fast. They also offer online coupons to help discount services. Mike D was wonderful!!! read more

I like the location in North Dallas slightly better but all in all the service was fine. The assistant manager Karl was nice. I just wish they wore masks when coming up to my window in this COVID-19 era. read more

I wanted to leave this review for the outstanding service I received on 10/12/2022 by Darian & KC at the location in Duncanville Tx. I pulled up around 10 minutes before they were to close for a top off & they weren't rushing just because it was time to close. They were very friendly & professional. Keep up the good work!! Thanks again Darian & KC & to Take 5!! Will definitely recommend you to all my family & friends! read more

They were very welcoming for it to be 7 am. Made me feel welcomed as a woman. They brought out waters and were very patient. I'm so happy they were open at 7 am very convenient for a mom. Great with communication and I will be back. Thank you. read more

To high to me every one does not want high miles . I am not happy with the way they try to sale u extra parts .

I went in for an oil change and not even two minutes of driving off I hear metal aggressively and loudly scrapping on concrete. Due to safety concerns I immediately pulled over and took pictures and video of my skid plate that was not properly secured by the Take5 employee Simba Chisango that performed the oil change. I returned back to the location with a DAMAGED and UNUSABLE skid plate and Simba simply removed the skid plate entirely and stated he will purchase and replace the skid plate at a later date. As I left for the SECOND time I still hear metal scrapping on the underside of my vehicle. It is RIDICULOUS that a simple oil change turned into having my vehicle damaged and now constantly making an unbearable metal on concrete scrapping noise every feet driven. To make matters worse, I had to GO BACK A THIRD TIME because other items underneath my car was scrapping! LUCKILY I RECORDED EVERYTHING i will be filing for damages. I need to have this addressed immediately and this to be on record for rectification/refund for the unbelievably poor service! read more

My first time visiting this place! I needed an oil change quickly and they did not disappoint. It's a drive thru oil change which I didn't even have to leave my car. Upon waiting on my turn to pull in the garage the rep gave me a bottle of water. Took about 15min. Got an oil change and they replaced my engine filters. They even cleaned my windshield, topped fluids and checked tire pressure. Very courteous as well. I'll be back. Great place for oil changes. read more