Best place to get your oil change in town! Great service and atmosphere! They tell you how long,…read morewhat they recommend, and even show you your oil before and after and check all lights and turn signals to make sure you're safe on the road! Definitely recommend for everyone looking for a reliable and fast place! Ramiro is always a good help during my visits!

The Edinburg, TX. team off Sugar and Freddie Gonzalez provide great customer service each visit, by…read moregreeting me, treating me in a respectable manner, providing an assessment of what my car needs during each visit (every 3 months), then request my approval of same before doing the work on my car. They also check all my lights (Turn signals, front lights, and break lights) to be sure none have burned out, and alert me if I need to get them replaced. Recently, during an oil change, they noticed what appeared to be an oil leak and shared a picture with me of the under carriage of my car. They do not perform oil leak repairs, but suggested an auto repair shop to go to. I visited the auto repair, they carefully performed diagnostics and did the work needed once I agreed to their quote. Thank you Oil Changers, You Rock, and have a customer for life!!

This shop exceeded my expectations. Joe and his team were knowledgeable, patient, and incredibly…read morerespectful. As a female customer, I've unfortunately had less-than-great experiences elsewhere, so this felt almost surreal in the best way. They walked me through what my car needed, answered every question without condescension, and made sure I felt comfortable with the plan before starting any work. Pricing was fair, turnaround was quick, and the whole process felt smooth and honest. It's rare to find a place that makes you feel both heard and taken care of. Highly recommend.

I took a 2019 BMW to get serviced for a shaking it was making. The estimate they gave me was in…read morethe thousands. When I first took my car in, they said it was free diagnostic check and they would let me decide whether I wanted to proceed to repairs. After they kept my car for four days, I decided against the repairs and picked up my car. To my surprise, they said I owed them over $400!!!! I told them I was told the diagnostic check was complimentary, but they demanded I pay that, so I paid it. I took my car elsewhere and with parts and labor, I paid $700. If you expect honesty and professionalism, do not do business with Premium Automotive Services in Edinburg!!

Joe, Javier, Rubio, Johnny were very helpful in my oil change. Thank you guys for the wonderful…read morecustomer service.

awesome job! fast and great service! Javier and the whole crew did a great job! will come again!read more

I've used Joe's for verifying that a computer on my Dodge Caravan had gone out. I explained what I…read morehad done to troubleshoot my y vehicle and he agreed I'd done the proper steps. The only culprits left to diagnose were the wiring harness and computer. He saved me from having to mess around with the harness. Joe even recommended a website where he always got his computers and I got one that solved my issues. His prices are decent and average and he will let you know if he is going to go above his initial estimate.

We're visiting the Edinburg area this summer when our air conditioner stopped working it's 100…read moredegrees so not having it working is not really a good thing. Made an appointment with Joe's Master Service Center to see what the problem is. Needless to say the repair of the air conditioner would be more than the car is worth. We discussed the options & of course decided fixing it wasn't going to happen. We weren't pressured into anything & was even informed by Joe that repairs would only waste money. We appreciated his honesty & integrity. We definitely recommend them & know if we should need a mechanic again while in the area where we're going to go. Thanks Joe's Master Service Center!

Been coming here for a while , mostly for state inspections . Amanda N. Took care of me this…read moremorning. Fast, friendly and polite. She deserves a raise! 5 out of 5 stars. Will be back soon. -R

Very easy and quick car inspection. Even with a line they take about 15 min a car at most. After…read morelunch they tend to be a little slower on both oil changes and inspections. Careful on the up sale tactics. They tried to get my wife to do her transmission and also to upgrade her oil to synthetic with bs about the oil smelling burnt.

I have been to this shop couple of times, they are slow when working on my car…read more Also, do not let mechanic Nico to work on your car, he is not ASE certified or anything, he will damage your car, and complain that your car is a piece of shit, etc...As far as I know, he got fired already, reason is he forgot to put back the wheel nuts. The customer left the shop after a while, the wheel fell off the car. Luckily, no one is hurt on that incident. Thank God...

Brought car in for state inspection. They pulled me in. The man tested the front lights and horn…read moreand walked away to work on another car. I sat for 12 minutes 2hile he finished and cashed out the other car. 8t pulled out and he pulled in a police car an began taking care 9f the cop when I said something. That I was their first and he should finish me up before waiting on 5he cop. He laughed at me saying I just getting her started. I said no she can wait and you can finish me up. He dame over and tried to justify his behavior and I told he was rude and really should not be laughing at a customer. Then he treatens me telling me he dose not have to wait on me if he doesn't want to. I said not a problem as he was laughing again. That I can take my money elsewhere. He laughs again saying it is only 7.00. Then asked me if I wanted to finish inspection. I told him no and that he really should have listen to his parents growing up. His behavior was terrible. This was the second bad experience at this place. Never will I return.

Had an appointment for wheel alignment. Waited an hour but still had t started! They don't keep up…read morewith their appointments.

I was having issues with a low tire. Kept putting air in it, but my tire pressure light would keep…read moreturning back on. Finally, I noticed a screw stuck in it, so I took it to Firestone on University. They checked it out and told me it didn't pierce through, so I was good to go. The whole thing took about 40-45 minutes or so and they didn't charge me a thing. I was SO grateful! I wasn't clear on why my tire pressure was dropping if it hadn't pierced through, but I trusted them. I told them if I'd had cash on me, I would've at least tipped them. They said just to write a positive review as thanks, which I planned to do... until the tire pressure light turned back on the next day and my tire was nearly flat. A coworker recommended I try Rios Fix a Flat on Monte Cristo instead of going back to Firestone and I'm now in love with their service! I was shocked when the mechanic at Rios showed me the tire with the SAME screw STILL in it! Firestone guys didn't even bother taking it out!! Rios took 15-20 minutes and actually fixed my issue. From now on, I'm taking all of my tire business to Rios and you should, too! :)