Employees clearly aren't trained properly or have no idea what they're doing, don't care for their…read morecustomers, and have no manners whatsoever. Within the spans of one weekend I was there every single day to exchange the wrong part for the right one. One of those days I was left in the back to sift through a crate of brake drums/discs to find the part I called on the phone about. So obviously they didn't grab the part and set it aside. After pulling atleast 30 drums/discs from the bin I found what I was looking for. After checking out the employee asked if I was going to help him put them back up. They've lost a customer.

Thank you! I called 10 minutes before closing 1/8 and she waited for me until I arrived to purchase…read morea new car battery! My family was stranded in the 26 degree weather. Best customer service!!!!

Tried to get some Optima Batteries warranties due to being completely dead and not able to charge…read more Bought in OB. Hernando won't warranty them even though there's a 5 year free replacement. Thanks Douche canoes.

I had a kill switch installed on my truck and it worked great! The price was more than fair. Same…read moreday service.

Beware, these guys are awful! Subaru dealership recommended them, i take my parts to them, after…read moredriving 70 miles one way and took a day off. They knew it was for a subaru ascent coz dealership set up the appt. they tookmy money and then called me 40 mins later that the job was too hard.. they didnt charge me as much as they should and i should just come back and take my car!! Had to come back and get my car and the running boards with all the parts and went back home. Such a waste of a day coz of southern auto

This shop has had my buddy's truck for 98 days -- yes, NINETY-EIGHT -- and in that time they've…read moredone nothing but dodge his calls, misdiagnose the issue, and waste his time. Every update was either delayed, vague, or flat-out incorrect. After months of excuses, the truck is still not fixed, and he ended up having to buy a new truck just to be able to get to work because they couldn't get their act together. To make it worse, they still charged him $2,000 for absolutely nothing. No repair, no resolution, not even a straightforward answer. Just a huge bill and a useless truck sitting in their lot. Save yourself the headache and go literally anywhere else. This place is the definition of unprofessional and unreliable. Not worth your time, money, or sanity

Great business and customer service satisfaction. My father had some work done there on his truck.read more

Love coming here! Quick and efficient!! Check everything ...lights, fluids, air pressure, and…read morefilters!

I stopped by on Saturday, 9/13/2025, around 2:30 PM at the Hernando, MS location. I was in and out…read morewithin 10 minutes. The purpose of this message is to recognize Mr. Peyton, who helped me. THAT MAN NEEDS A RAISE! Very knowledgeable and so so nice, respectful, and patient while smiling, enjoying his job. It would be a major loss for you all if you did not show him appreciation and make sure you keep him. I will be back!! Thank you, Peyton!!

Nate was incredibly helpful dealing with my transmission issues. Much appreciated! He is mobile…read moreand will come to you- no towing required.

Nate accepted my nephew's money upfront back in September. Not only did he not fix the…read moretransmission that he was paid to fix yet (November 18), but he also tore some other parts of the truck up as well. He refused to buy OEM parts, suggesting they costs too much, would only buy parts from Amazon, says every day that he will be there tomorrow to finish the truck, but instead no shows and then won't answer his phone. He has been rude non-compliant, and sometimes vulgar,, and don't say you haven't. I'll put the text messages on here showing where you cussed him out. Do Not use Nate Shaw or his company unless your vehicle in worse shape than when he started 3 months later.

The owner of this place is rude and curses at his customers, doesn't care about what he sells or if…read moreit works. Got a car about a year ago from here. Had to replace the radiator, alternator, brake pads, rotors (which were paper thin), and a brake line in the span of 4 months. Asked my mechanic buddy about the radiator because it was spewing fluid from the side. He told me that the crack was most likely already there and patched it real quick was with something the knew would fail. If you've ever seen the movie Matilda he is clearly Danny Devitos character. Don't buy a car from this sleaze ball.

Great shop, friendly and knowledgeable staff, mechanics do a clean neat job, you can make an…read moreappointment and they keep it on schedule so you can plan your day, this shop goes above industry standards and I highly recommend them if you need any automotive work done!! Bobby Waddell

Just down right honest people, will forever be a customer of ultimate tire!!…read moreThey are busy, so I always make an appointment! 10/10!

Used to provide good quality service until they within 4 months stole from both of my vehicles…read more They first told me that they didn't go inside of customers vehicle. They stole my legally licensed firearm and I had to call the police after they lied about not having it. And remember they initially told me they didn't go inside customers vehicles. Luckily the chief of the PD got involved and all of sudden they said that they had forgotten to give it back to me when I picked my vehicle up. Secondly their stole my Very expensive cancer medication. They are not to be trusted and are very racist towards their minority employees. Now I may be a white female but I have biracial children and I detest racism in any form.

I've stopped a few times to get tires repaired or breaks checked. Each time I'm turned away because…read morethey are either too busy or it's like they just don't want my business. Figured first couple times they were actually too busy. My tire was about to fall off my truck this morning but they don't care at all.