Sherrie helped me figure out that my alternator is my problem. I need to be quick; she informed me…read morethat when the alternator goes, it takes the battery down, too! Thanks, Sherrie!

Very helpful and knowledgeable for everything I needed. Clean place and easy to find what I needed…read morefast.

Joshua was very helpful start to finish on getting my head lamp bulbs replaced. i highly recommend…read morethis place for efficiency and friendliness.

Asked for a female quick disconnect 8awg…read more Guy puts me on hold. Comes back says female quick disconnect? I say yes. He says I have three in my hand. I say female quick disconnect? He says yes. I say heading right over. Get there. He looked up butt connectors. But he tells me he never confirmed to me that he had female quick connectors. He said he never responded. Let go over your ego bud. It's okay to make mistakes. Just own them.

Want to take the time to recognize an employee because she is always helpful, patient, and deserves…read moreto be given a kudos. Every time I have visited, Katelyn has always been attentive to her customers. Irregardless of the number waiting in line, she gives her undivided attention to each customer and I think her customer service exceeds most in this day where we all can feel like just another needy customer.

I don't normally write reviews but when you are given misinformation that could be hazardous, by…read morethe General Manager no less, I feel compelled. I recently purchased a new 12 volt battery for my Rav4 Hybrid Limited. The hybrid is different than a gasoline only car - the battery installs back by the spare tire inside the passenger cabin. These AGM batteries have a vent hose to "safely release potentially dangerous gases, like hydrogen, produced during charging or over charging, preventing pressure buildup and potential explosions or fires ..". The general manager insisted the venting hose was to allow air into the battery to cool it and recommended I just drive the car with the hose disconnected. The reason this entire conversation took place was there are two different size batteries for my 2017 Rav4 Hybrid Limited - depending on whether the car has a premium audio system (Premium JBL Audio). The one they sold me is the incorrect battery and the venting hose connection is on the other side of the battery so the car's hose won't reach. I showed him the car specs from when I bought the car and he told me I didn't have the premium audio, too, although it clearly list Premium JBL Audio. Now I'm stuck with the wrong size battery and a dangerous situation.

They take waste oil! Only was in for about five minutes but the lady was very nice. Took my waste…read moreoil away. Clean store and nice big parking lot. Location is wrong on Google maps so it took some searching.

Headlights for a 2019 Ford Escape. I tried to figure it out myself but turned to the store…read moreemployee for help because their sign said to do that. Employee asked if I had reflector or projector headlights. He would not/could not help me figure that out. "That's why we just sell parts", he said. I took my business elsewhere.

Be truthful about your return policy. When I returned a set of rotors the gentleman working told me…read more"all sales are final". When I produced a receipt which contradicted his statement he told me "he was just kidding". Do not upsell your customers inferior products. I requested a lower cost set of brake pads, the gentleman working upsold me a different set. That set is squeaky still after a month of use.

Eric did a fantastic job fixing my car for me. He was very responsive and friendly. I've had it…read morerunning for a few weeks with no problems at all. He texted me back and helped me from the start, and only charged a nominal fee. Thank you so much! The store is clean and tidy, and has many car tools and accessories. If you're in the Erie area, check then out!

Was back there recently on a hot Sunday in June after vehicle battery died on a Saturday. Purchased…read morea new battery there and the manager was great He installed the new battery in my Chevy Trailblazer, which is a pain to install. Much appreciated. Saved about 100 vs having the dealer do it.

Fantastic service by these guys. I had a dead battery back up system. They found the same model…read morethat had been given for recycling but kept in case they could use it. It ended up working for me and then they replaced the batteries that I had purchased since they had gone dead. Awesome Service!