The manager at this establishment is very nice and knowledgeable. Always takes care of my car needs…read morein a timely manner.

The Car Care Clinic in Madison (Hwy 51) truly exceeded all of my expectations. Not only was it a…read morelate Friday afternoon, but in the midst of some damp, gloomy weather and a PANDEMIC, these guys were there ready to roll. With smiles on their faces, listening ears, and beneficial feedback- my car was fixed up in no time. Literally! If you're grateful for quality service with a personable touch, look no further- Thanksgiving is still a ways away! Thank you, Car Care Clinic Madison!

Alex and Quintarius took great care of us today . they were fast, friendly and professional. i…read moreespecially appreciate being able to remain in the car. their work space appears well organized and is clean. a handy location that i have no reservations recommending!

Devin and crew were efficient, friendly, and professional. Convenient location and fair price. Will…read morerecommend to others.

Always a great experience getting my oil changed here. Men with manners. No line. Car is well taken…read morecare of. Thanks!

These people may do good oil changes, but I would not let them do anything else to your vehicle. I…read morelet them change the oil in my rear differential about two weeks ago. Friday night as I was driving down the road, my vehicle began making a very loud rattling noise. I returned home and later discovered that there was oil leaking from the differential and covering the rear axle and frame. I contacted the manager at Take 5 Monday morning and informed him of the issue. He said that he and a mechanic would come to my home and inspect the vehicle. I have been waiting now for over six hours and have yet to hear from him. I just called again and was informed that he was gone for the day. As a result of this, I have had to rent a vehicle for transportation, and will have to get my vehicle checked by a reputable mechanic. Thanks Take 5 for wasting my time and money. My advice to anyone considering going there is, don't go!

I bought tires from Car Care Clinic (CCC) last year for my 2006 Tundra. The low pressure indicator…read morehad been on for about two years. The Toyota dealer told me it was a bad sensor and it would be over $100 to replace it. I said no thanks. Yesterday, I had to add air to one tire and had to add air again today. I called CCC and they said bring it in (on a Friday afternoon). I waited about an hour and they said they fixed the tire (removed a screw). They charged me nothing! They told me they checked the pressure on all tires and only the SPARE needed air. As I drove off today, I saw the air pressure indicator was off! I called them (Frank Ashley) back to tell them they also fixed my "bad sensor." Frank said that the technician inflating that spare caused the indicator to go off. That was the problem. They saved me over $100 and since the tires came from them, at no charge. Excellent service. Only they will service my old Tundra from now on. I highly recommend them.

My car broke down while traveling through Jackson. I had it towed to car care clinic on Hwy 51…read more They were amazing. Everyone I dealt with were so friendly and helpful, over and above other places I have dealt with. I had to leave it with them for a week before I could get back and they took very good care of it. It is running terrific and I am very thankful!

Got oil change in my 2022 Chevy pickup. I don't drive it much because I have a company truck so it…read morestays parked in my side yard mostly. Drove it about 200 miles this weekend and parked on concrete for a change. Happened to see oil on the concrete. Crawled under truck and oil filter was leaking oil. I could turn it using my two fingers. It had never been tightened. Checked dip stick and it was not touching oil. Put a quart in and it was showing full so it had leaked a quart. They better be glad I don't drive this truck much or they'd be buying me a new engine.

The exact same thing happened to me as Bianca J. I went for the oil change and declined changing my…read morecar battery which they recommended. Never had any sort of problem with the battery. But when told I could leave, the car would not even crank. They are running a car battery scam. Will never go again. Would be happy to answer any inquiries to stop this.

Terrible service. They open at 7:30, me and my mom pull in at 8:30 and got completely ignored. Mind…read moreyou, there is no one else waiting in line, they're empty. We parked outside an open bay, called their phone line which left us on hold and they literally had a worker in the garage who turned and hid behind a shelf. It would've been comical if it wasn't just such terrible service. They had a handful of employees we could see through a window who just stood inside. It was lightly raining, and no one wanted to go outside to talk to us. All my mom needed was the air in her tires filled on her jeep wagoner. We drove to Mavis tire down the road instead, wonderful service and people. In an out less than five minutes. Go there instead.

If I could give this place zero stars I would. I don't usually post things like this, but I had a…read morevery upsetting experience at Firestone in Madison. We've used Firestone for years for all four of our vehicles with no issues. I recently had four new tires installed, and the next day noticed all four rims were scratched and chipped. When I went back, the manager (Joe) repeatedly told me, "We didn't do this," over and over, insisting the damage was old or caused by car washes or curbs. I have never hit a curb in this car. He told me I was the first American to have never hit a curb. Keep in mind this was all 4 rims! Not just 1! The situation escalated quickly. He accused me of trying to "cheat Firestone out of $1000 rims," told me to never come back when I told him that we used Firestone for all of our oil changes and tires etc... said he would make sure he never crossed my path after asking where I worked,(I work in healthcare and had scrubs on ) and ended by telling me, "You need God." I have never been spoken to or treated so disrespectfully by a business. I'm extremely disappointed. Most of this in front of other clients in the lobby, and another employee.

I had great customer service. Definitely recommend for any tire needs! They were very efficient and…read morefast than estimated wait time.

I have been buying tires for all my family's vehicles here for years. The staff is friendly and…read morehave patience for a lot of questions about what needs to be done and what to buy. I just had the tires replaced on my truck and my wife's SUV and they did a good job. Prices are in line with other tire places. I have shopped around and you may pay a little more for a better tire, but I'd rather pay a little more and trust that it is going to get done right the first time.

This place has great customer service and does great work! Will be taking my car here from now on.read more

Had an appointment and was not disappointed. Great service. Good timing and considerate service…read more Clearly the owner/manager cares about the quality of service he provides. I will return and would highly recommend his services.

Mavis of Madison - you are despicable…read more... I've been a loyal customer for years because historically you tried to help, a little more than most. No more.... Now you're just another rip off artist.... I brought in a tire for a simple patch Waited a day for a response and eventually had to call multiple times to get an update You told me "we can't repair your tire because of its age" The tire is 4yrs and 12 weeks from manufacture date.... Tread is still like new [see images] Nail / damage is dead center tread and is as minimal as they come When I got to your office I asked to "see" the written policy, "I don't have it written, it's a 'corporate' policy that my manager told me, nothing over 4yrs" "Are you kidding? That tire is perfect. Are you that determined to force me to buy a tire?!" "Sorry, it's not me, it's policy" "Policy that you can't show me? That you were told? That you just know?" [stares with a stupid look] As expected I go to another shop, they look at my tire and say "that tire is perfect, we'll take care of you" Fixed it, on the spot, in 20mins, for free...... Mavis - you will never get another dime from me... UPDATE: the response to my post automated, they don't care...

I accidentally called this place instead of Firestone to check on my car. The manager was a…read morecomplete butthole to me...