Great customer service. We've taken all of our vehicles here and we haven't had any issues. You're…read morein and out and it's done right.

Have been here twice and won't be going back. Each time I get there I pull around back and there…read moreare two bays open and plenty of people inside working but no one ever comes out to tell you which bay to pull up to. The second time I waited about 30 minutes outside the garage until I was even recognized and then told to pull to the other bay, which then put me behind someone that got there 10 minutes after me making my wait even longer. This was a very similar experience to my first time going. Once I got pulled up into the bay I then get to see and hear all the horseplay of the young manager (or so I was told, he was the manager) and just wanted to talk to me about trying to upsell me everything. Telling me my wipers look really worn out without even touching them. Were I had replaced them the day before myself. So clear lies. Wish a Take 5 would just come to Mustang

I bought my Ford raptor from a local Ford dealership and took it back for an oil change. After…read moreinspecting it the dealership told me I need a new rear brake pads, resurface rotors , brake fluid change and a transmission flush. They wanted to charge me $1100. I've had really good luck with Smitty's so we took it by. Got a great phone call from them informing me I have at least 15,000 more miles on the brakes, the brake fluid looks just fine but due to the mileage, it is time for the transmission flush. So we went from $1100 a dealership to 350 at Smitty's. This kind of truthfulness from a mechanic shop is basically unheard of. Cannot recommend them enough.

It's hard to find an honest, reliable, knowledgeable, and reasonably-priced repair shop. But…read moreSmitty's Auto Repair has repeatedly earned my return business. Fortunately I don't often have car repair problems. But when I do, Smitty's is my go-to repair shop. They have always lived up to my expectations. They're good, honest people who do business the right way.

Will never go to another valvoline again after. First we get there and they don't have my oil…read morefilter and said I'd have to go to O'Reillys to get one. Got that came back and then after a few minutes under the car comes back and says the plug is stripped. Was told that they tightened it the best they could and to call customer service number so they could fix it. We do that and the customer rep is horrible and kept trying to get me to call the valvoline that did it last. He said he was escalating the case to urgent and that someone would call me to get it fixed so we could drive it home as we're traveling and 400 miles from home. No one from valvoline ever called me again. About an hour later we go to get something to eat, came back out after 30 mins and there's a dinner plate sized puddle of oil under the car. So I knew we couldn't drive it back home Found a mechanic on our own who got us in and all they had to do was insert a new drain plug and it tightened up fine. Horrible experience and like I said , will never go to another valvoline ever again.

Artemis and James and the whole team did a great job servicing my Nissan rogue and getting my…read moretransmission fluid exchanged and a new oil change. They were very thorough and giving me everything that I needed to do. My car is happy and the value was great better than I could've got at any dealership in the area plus the convenience of studying in my car made it all better.

We just got an oil change there. So, what you do is to bring the filter and oil you want to change…read morewith and the labor is $25 to do the oil change. So worth ever penny.

I saw this automotive repair shop last Friday as I drove by. I wrote down the phone number and…read morecalled today about getting my front brakes done. I told them what year, make, and model and went there early Monday afternoon. My experience was a stellar 5-Star result. Professional, prompt and very reasonable prices. I will definitely go back for an auto repair or tire needs. The owner, Jose, took great care of me. I am telling all my friends about this amazing privately owned and operated shop. Go check it out! Many thank you's Jose.

Brought my car in for a general inspection. they said I need brakes and tried to charge me $1300 to…read morereplace them. I haven't had any problems with my brakes. I get it back and now the brakes are grinding really bad so they did something to them to try to force me to pay that outlandish price. won't be going back here ever again. Edit: After working with their team, I brought my vehicle back in to be re-inspected for this issue. They were thorough on this instance, found the issue, and went into detail about what needs to be done. Cody is awesome and transparent with everything. I am still undecided if I will return or not, but Cody alone makes me want to continue to go here. Thank you for doing your best to make this right. Changed review from a 1 to 4 star.

I went to a different auto shop as my car continued to have issues after getting work done at this…read morelocation (new brake pads, rotors, struts, tires, etc). The auto shop I went to found that the screws/bolts were loose and not fully installed, causing further destruction to the CV axel rod via Hibdon.

Came in for a simple oil change. Car immediately started leaking oil in my driveway once I got…read morehome. I see i'm not the first this has happened to recently. I typically do my own maintenance because it's so hard to find reliable service for literally anything. Took car here on the weekend for convenience. I have no time for appointments during the week with a 50 hour schedule. Now I have to take time off Monday to address this, which typically save to visit family or travel. I only accrue time by working. So, as you can see, this mistake is impacting my time and money in multiple ways. EDIT: They fixed the leak at no cost.

A year ago, this shop put the wrong part on my car and tried to charge me again to fix their error…read more I vowed to never come back after that terrible experience. Fallon, whom has always been amazing, convinced me to try this shop again. After going in today, and experiencing the rudest front desk attendant who spoke to me as if I was a child, made me take back my keys and head somewhere else for my oil change. So if you want to be spoken to as if they are doing you a favor by allowing you to get your oil changed, and have them completely botch your brake jobs... This is your shop.

The entire crew was incredibly helpful and accommodating. We had a trailer attached to our Truck,…read moreand they allowed us to park the trailer on site. Once we unhook it we got taken care of for an oil change today. We were driving by Oklahoma City on our way to Texas, and we truly appreciate the prompt service. I want to express my gratitude to Tony, the one who took care of us today. He was incredibly kind and friendly. We chatted about our love for dogs and any other animal lovers or people who have a soft spot for animals. Grateful for Tony's assistance.

About the slowest and least organized business I have been to. Waited over an hour (1 car in the…read morebay), for them to tell me they couldn't do the oil change due to the car not being in their system (jeep grand Cherokee).

Ten years at least. My wife and I have been happy clients…read more We have been working with this company thru the change of ownership and the key leadership stayed in place.

Great place for an oil change. Everyone I have met there has been super friendly and helpful. They…read morego above and beyond to provide great service. I usually stop by when I'm in a bit of a hurry. Thankfully, they are always pretty quick without making mistakes. The prices are reasonable and they offer a military discount, which is great for someone on a budget. I try to go here every time I need an oil change and I'm in town.

Needed to have a bunch of fluids replaced, break, rear differential, and transfer case, and an oil…read morechange. They also do the more difficult repairs, one of my cars had a water pump, timing chain, and heads resurfaced. Another car shocks and struts and other steering components all replaced and aligned. Drew and the crew took great care of me! This Veteran owned and run shop, fast, honest, my go-to shop for all of my automotive services and repair. ****Update*** Also wanted to mention the vehicle inspection report, it was so comprehensive, they included both pictures and Videos as a part of inspection, not only do they tell you what is a concern they list it in level of priory. and the pictures are great, shows real accountability, and not just "take my word for it". I have been taking my cars and referring my friends to this shop for years now. I personally have never had any issues with any work I've had done on my vehicles or my family vehicles.

Got Alignment and full brake service (rotors, pads,brake flush) as part of maintenance, nothing…read morewrong with car and still had some break pad to go: back 4 front 5.: Initially was impressed with the alignment even though they charge $$$$$$, decided to have them do a break job. I got the car back and noticed the front end felt weighted down and breaks where not as responsive, readjusted tire pressure, gave it a day but couldn't get over how the ride just went to hell in a handbag and felt like someone slapped on two 10 ton bricks on the front. Called Car experts, explained the situation and asked if they may have put on the wrong brake components and if they have had any similar instances to which they did not seem the least bit concerned stating "your car only has one option (for brakes)"....we don't do calipers. I took it for a road trip and the ride is god-awful and this affects the whole driving experience ....not how it was when I brought it in and not how it felt from the factory. I thought you get what you pay for but with Car Experts you pay more for less. Wish I would have just gone to a dealership, could have saved money and probably got better parts and service. Now I have to figure out what they messed up, thoroughly dissatisfied.

Sorry as customer service.... I've been in and out of the…read morestore for years now. And it seems like it's always the same. Extremely extremely slow slow, to even recognize a new customer has walked in the door. They visit with each other, when when I get good and ready, they might look at you. And if you're lucky they might ask "do you need help?" these occasions are rare.... I highly recommend go find your auto parts or other automotive needs, somewhere else.... By the way, one star rating is too high, but the software would only take it if I gave it a one star.

My brother and I stopped by to ask for a diagnostic for a check engine light. As my brother was…read moreoutside I purchased a small tool and Mr. Hoyt assisted me. He was very polite and very knowledgeable about tools and auto parts. This store is well stocked, organized, clean, and neat in appearance. I didn't catch the name of the gentleman who assisted my brother. Regardless both men did a marvelous job.