Front desk doesn't consistently answer the phone or text in a timely fashion. She was on her cell…read morephone every time I came into the shop despite her not responding to requested updates after waiting days/weeks for a response. Looking for a solution for the cause of a check engine light, Total changed the spark plugs twice, replaced a smog device, and sent home the truck 4 times after I paid $1000 to FIX the cause. Check engine light came back on every time I cranked the truck the next day after "repair." Was told if it happened the 5th time, bring it back and they'll try something else. While at the shop, I drove by one day to see my truck parked where I'd left it despite being told it was "inside the shop and being worked on." Spoke to one of the mechanics about progress on the repair and he gave info that was the exact opposite of what was told by the front desk. Was lectured by the front desk and told that the problem was that I "misunderstood" what she was telling me. Third local shop that can't handle the magnitude of business that is flowing in now that Hall County is a suburb of Atlanta.

Total Auto Service is a busy place because they are highly competent and totally honest. I decided…read morethat it is better to wait and not worry than to not wait and worry. They have worked on several vehicles for me over 15 years and i always send my customers and acquaintances to them.

I needed my water pump replaced and Nate was very helpful explaining the part I needed and what…read morekind of labor it would require, and also had the best prices around that I could find. I had originally taken it to get diagnosed at a different shop and he offered to look at it for free quick just to make sure what they told me was correct. Once i dropped it off he was great with communicating and got the job done in great time! Overall great service and great place!! Will definitely be going back for any repairs I might need in the future

From the owner: We are a small family owned auto repair shop that specializes in Check engine light, ABS and…read moretraction control, and electrical diagnostics. We are both professional and affordable, offering a warranty on qualifying repairs. We will not recommend repairs that are un-needed. One of our goals is to provide affordable auto repair in an industry that has become over-inflated with high cost to individuals that simply need reliable transportation.

I took my Cadillac to Atlas for body work repair and the entire process was seamless. David took me…read moreto pick up my rental and even returned it for me after I picked up my car and the repairs were 100% they even buffed out some other scratches and small dents I had. Highly recommend Atlas Paint and Collison!!!

From the owner: Atlas Paint & Collision is Gainesville, GA’s trusted auto body shop specializing in collision…read morerepair, full paint jobs, and classic car restoration. Our expert technicians provide high-quality craftsmanship, working with all major insurance companies for hassle-free repairs. Located at 2324 Browns Bridge Rd, we offer professional auto body services with fast turnaround times. Call 770-533-9594 or visit us for a free estimate today!

Lanier Collision & Classics is fabulous! My auto body…read morerepair was a breeze. They handled all of the details and worked directly with my insurance company. The body work on my car is perfect! Thank you LC&C!

From the owner: Collision repair on all types of vehicles. We work with all insurance companies.read more

Jesus was incredible! A very well spoken, young man, who saved my family in a pinch. We had a…read morevehicle breakdown in our garage and were unable to get it out to take to the dealership for service. He arrived in a timely manner, and was more than professional. I would highly recommend this service in the future. Thank you again so much!

From the owner: We pride ourselves on reliability, quality, and affordability. Choose us for your next tow and…read moreexperience a hassle-free process!

I bought some tires and they called me in the morning asking me what kind of car they were going on…read moreand after I told them they said they were not allowed to sell them to me because of their policy. How I use the tires I spend my money on should not concern them.

Never come back again. They just want to charge you. Don't care about your safety…read more I came there with a tiny nail on my tire. They didn't want to repair it just wanted to replace my 3 month old tire. I didn't want to do so asked them to put my tire back so i can brought it home so my husband can fix it. They told me it's not safe to drive with that tire. But came out they pumped the air to over 50 psi( which recommended only 42 psi). It was very dangerous. And i have 2 kid in the car with me. They don't even care about your safety. Just money

People were nice and went to work on my car quickly. The base automated car wash itself is $10 to…read morerun it through the tunnel, then you can add on additional services like interior detailing, carpet shampooing, etc, for more $ (see pricing menu). The waiting area inside is nice and clean and they offer snacks and drinks for $1-$3 and free coffee.

They always do an excellent job cleaning the cars inside and out!! Would recommend the full service…read morewash and interior cleaning.

You do what you say, Great job on my car. I wish I lived closer. However it is worth the drive.read more

I just took my white car through the touchless car wash, paying for the Basic ($7) wash. After the…read morewash, I can still touch any part of my car and come away with dirt.... My car was just washed two weeks ago, so it was not excessively dirty. I could have gotten a better wash from a heavy rain. I'll never use this car wash again.