I usually frequent this Advance Auto but I will not longer give any Advance Auto my business. On…read moreSaturday 11/11/23 I went in to this location to purchase RV antifreeze. I was the only person in the store and "Doug" came from the back, walked towards me and then proceeded to the far end of the counter. He did not address me but did look me in the eye. I thought perhaps he was busy with a customer in the phone. He was not he then stood at the far end looking at me when a male customer walked in walked past me and went to the far register and Doug said May I help you to him. My response at this point was "are you really going to wait on him as I have been standing here and you have seen me? " He response was very angry and he said "I didn't see you. " I told him that he had seen me and that I believed he was being rude. " At that point he started yelling and told me he would not serve me and I could not make my purchase. I left and went to another employee in the parking lot replacing a battery and requested he tell me the managers name. He would not and seemed very fearful only saying that he was inside. I called the store after getting home to no answer and no satisfaction. I called corporate in Raleigh with no response. I located the regional manger for this area named Jeff and explained that this prejudiced bully of a man refused to serve me and yelled at me. I was told that it was an HR matter and he could do nothing for me. This Doug person is prejudice against women and try's to bully you when you speak up. Advanced allows this misogynist behavior to permeate their establishment. Avoid this chain store at all costs. Give them no support!

From the owner: Your local Advance Auto Parts store and its knowledgeable Team Members are right around the corner…read moreand ready to help with the parts you need to get back on the road. Advance offers a full assortment of leading name-brand automotive aftermarket parts and products, answers to your DIY questions, free curbside services, and fast, same-day delivery options. We carry leading brands, including ARGOS motor oil and fluids, Carquest parts, Meguiar's wash and wax products and DieHard® batteries. Our curbside services at most locations include free battery testing, free battery installation with purchase, free front and rear wiper installation with purchase, free engine code scanning, and free starter and alternator testing. To get what you need fast, Advance offers same-day services, including in-store and curbside pickup in stock items for orders placed online or with the Advance Auto mobile app. Stop in and Advance how you get back on the road. Advance Auto Parts, Inc. is a leading automotive aftermarket parts provider that serves both professional installers and do-it-yourself customers.

I cannot say enough good things about this car service --- Mike is truly one of a kind --- he not…read moreonly does fantastic work, but is extremely fair in pricing for parts and for labor. I have used him on 2 different occasions now with my Mercedes and am extremely pleased with his work. Would highly recommend him to anyone for any type of car repair, oil change, inspections etc.!!!!

From the owner: We specialize in European vehicle repairs and maintenance, offering dealer level diagnostics and…read morerepairs. We use OEM parts and offer the best repair solutions for your vehicle.

My first clue this was bad, they were wide open for appointments even on the weekend…read more This location used to be my go to for my husband an my cars until they neglected one thing on his truck. I don't remember what it was exactly but the result, a dead engine. He went in, they told him they couldn't do the inspection because of a broken tail light. It was a small piece, red over red and barely noticeable. they didn't tell him it was the whole light assembly, $645.19 + labor. They never told him any prices. They never asked if they should replace two other bulbs, $3.49 & $3.99, ++ 2 - $52 labor charges. I tried calling them, the phone rings but they don't pick up. Next, I went to the main Firestone site and through a chat rep I explained the issue. The full charge was showing as pending on my account. I wanted them to reduce it and only charge what was done. The chat rep said a management person would call me back, it's over a week later and nothing. Now the full charge is showing on the account $909!! I tried the store again and finally got someone on the phone. He was not able to do the refund himself but agreed, since not everything was installed we shouldn't have to pay it. I am supposed to get a call back from the manager when he gets back in a couple days. We will see what happens. Update: Never got the call back. I called Corporate again and they said I had to go to the store to get the refund. I went and the manager didn't want to give me the refund for the light assembly because it was a special order from a dealer and they couldn't return it. He offered to give it to me but what am I going to do with it. I told him I spoke to corportate and they said to go to the store to get the refund. He argued that there were no notes on my account, not my problem, I want my money back. He finally did it. I am done with them.

Never an issue with this place. I have a company car and they always try to accommodate me. This is…read morewhat this type of business is based upon. I cannot speak for people who have to pay. You may have to pay a lot more for services. I usually schedule my appointments 5-7 days in advance. Doesn't happen every time. Wonder around the area and visit some of the spots

Great crew! Highly recommended, don't hesitate to go get all of you PBE and collision needs. GREAT…read morePRICES!!

From the owner: The Auto Parts Outlet team is committed to providing you with a quality low cost replacement part…read morethat fits your needs including cooling, headlights, mirror and many more automotive parts and supplies. We have employees with expert knowledge in the industry, employees who are avid car enthusiasts, and employees with years of experience in the industry.

This happened back in November. I made an appointment for front brakes and inspection. I told them…read morebeforehand I wouldn't be able to sit around for hours due to health issues. After 2 hours they hadn't even started my car! I live close and if they had told me there was a delay I could have gone home and come back. I reminded them of my issues and I'm not sure what they did but it was ready in half an hour. As soon as I got moving I could hear a metal rubbing sound but was not up for anything else that day and felt too uncomfortable with them to go back. I don't even know if they really put on new brakes or not.

4 tires and front end alignment 5 hours to change 4 tires and do alignment tech broke an alignment…read more part had to wait for replacement very poor customer service pricing way to hohg for work done no compensation for there shoddy service

Absolutely unacceptable and dangerous…read more I paid $950 here for new tires and trusted them to do a basic, critical job correctly. They didn't even tighten my wheels properly. After leaving, I started hearing noises and had to pull over -- turns out the lug nuts were loose. I had to stop multiple times and tighten them myself just to make it safe to drive. The tires needed to be replaced urgently, which is why I chose this place. They also tried to upsell me on additional repairs, but I stuck to just getting the tires done -- honestly, I'm glad I did, because they couldn't even get that part right. This isn't a small mistake. This is how people get seriously injured or killed. For a shop that charges this much, failing to torque wheels is pure negligence. No professionalism, no attention to safety, nothing. If you value your life, go somewhere else.

Monro Muffler 3145 West Liberty Ave…read more Shop 565 Pittsburgh, PA 15216 On August 13th, I visited Monro for my annual inspection and emissions. I got a phone call from an employee from Monro. They said I needed rear brakes and rotors needed replaced. I said to do it. On the invoice replacing the brake pads cost a total of $199, including labor. Brake rotors cost $350, including labor. All in; 549.99. At the beginning of September when driving to get groceries I noticed a very loud clicking sound coming from the rear of my Jeep. I decided not to take my Jeep back to Monro, I called a local car repair shop near my home and had my Jeep at his shop later that week. After inspecting things, here's what he found: The right rear lower caliper bracket bolt was missing. The other bolt was loose. Monro installed all of my old hardware. I was missing two shims on the left rear side. There was plenty on lube on the bolts. No locktite was used. The rear driver side bolts were loose. The left rear upper guide pin was dry and no lube was used. All of the pad shims were not aligned to the pads. Overall, the cost was $251. On Saturday September 14th I decided to pay a visit Monro on West Liberty Ave, Pittsburgh, Pa. I met Manager: Ray. I asked him explain to me what work was done to my Jeep in August. He stated rear brakes and rotors were replaced, and the Jeep was inspected and emissions test was done. I showed Ray the invoice from the other shop. I then pulled out the old pads that showed the misalignment of the shims. I then asked Ray how can we make this "right". Ray's comeback was " if I wouldn't have waited a month before coming back in". I let Ray know that I work from home and I rarely drive nowadays. No apology, no responsibility taken; not even a "I'm sorry for your inconvenience. Quite sad.... He said he filed a complaint with corporate. I will be calling them next week. Beware of this place!

They over charge to get your car fixed they some how end up finding more problems when you only…read morewent their for 1 thing to get worked on They purposely sabotage your vehicle so they can collect more money from you to get the car serviced DO NOT BUT ANY NISSANS, GMC, CHEVY, KIA, FORD , BUICK ----- these cars have been recalled and the BBB highly does not recommend people to be purchasing these vehicles regardless of the model.... COCHRAN doesn't believe in selling certified vehicles or giving warranties on cars they tell you there cars ARE AS IS