I've always heard people say getting your oil changed can feel intimidating because you're never…read moresure if someone's trying to upsell you, but that wasn't my experience here at all. I brought in my older car after getting some confusing information elsewhere, and from the moment I pulled into the bay, the staff was friendly, welcoming, and ready to help. They got me in almost immediately, and the technician took the time to explain everything in a way that actually made sense. He pointed out that my cooling system was in really bad shape and explained why it was important instead of just trying to sell me something. I really appreciated that. What stood out the most was that I never felt pressured. He gave me a fair price, answered all of my questions, and even let me know I could stop back by anytime to have my oil checked and topped off between services. That level of customer service goes a long way. The whole visit only took about 15-20 minutes, everyone was kind and professional, and I left feeling like they genuinely cared more about helping me than making an extra buck. I'll definitely be coming back for future maintenance.

Needed an emissions test for registration renewal. I decided to stop by Take 5. I had never used…read morethem before for anything. They were busy, but I will say they moved quickly. The staff were friendly for the most part. One guy looked a little sleepy. We laughed for a few minutes and talked about cars. They answered my questions and concerns. The emissions testing was easy, quick and simple. The price is already set so it's decent. It's required by Texas so you really don't have a choice. I would definitely return based on having a pleasant experience.

Always a good experience here at the Hardin location Carlos and the team always very helpfulread more

The staff were all very friendly and polite. I end having to more services , despite that I didn't…read morewait long. Prices were fairly reasonable, I like that they also give veterans discount. I still need to go back for one service cuz one tool was broken and he needs to order one first before I Can have that recommended service .

I have been dealing with some rough setbacks in life for the past 7 months, losing both of my…read moreparents a few years back was the actual start to a downward spiral and leaving an mentally and physically abusive ex was the latest string that lead me to move 2600 miles to Texas. Initially things were going well and I was starting to get back on my feet, but then Walgreens sold to a private equity firm and I lost my job. I was also tricked into purchasing a car from YouDrive auto a few months prior because of being in a bind when I left Virginia on an Amtrak with a single backpack of my clothes. Needless to say after I lost my job, that set me back yet again to only having what is in my car because the storage locker I got after I moved out of my apartment was auctioned over a $50 surprise rental increase. Don't make any mistakes, I take full responsibility for my situation but I point this out because I want you all to understand the situation I am in, and the depth of care this Meineke showed me, right up to the owner of the location spending hours working on my car when the starter got fried. I literally have nowhere else to turn, finally receiving two job offers starting next week and being on the verge of finally starting to see some light at the end of this tunnel. Right now though DoorDash was my only income and even that got suspended because I had to cancel an order when my car wouldn't crank. Stranded in the parking Lott of a planet fitness for 3 days before deciding to come to this Meinekes, after being turned away from countless mechanics including other Meinekes because of my current financial situation. I had honestly lost faith in people, businesses, life, and even god himself. A few days ago my mind was going places it has never gone before into dark places I hope it never goes again towards ending things for myself and simply not having to deal with this struggle anymore. Days with no food, no ability to make an income, no ability to move to even attempt to make an income will do that to a person. I've been a paramedic in my past and I never understood how people get to the point of taking their own life but now I understand. I came to this meineke and told the my situation; they immediately started working on my car because I had a job interview I couldn't afford to miss. Everyone in this shop from the guy at the front desk, to the mechanics were all working on my car trying to rush to ensure I made it to my interview. They're the only reason I was able to get there and get hired into a job that will be better financially than the one I lost months ago. A few days later because of problems that already existed with the vehicle prior to this situation, and because of being in a rush to get back to making money to catch up from the downtime, the car once again left me stranded and I came back to the only place that showed any concern for my situation. That is when I met Alex, the owner. Him and his entire team looked over my car and he then spent hours upon hours himself trying to get the problem fixed. As a 38 year old, I can honestly say that in all my years I have never once seen a business care about an individual customer so immensely. I have never once seen a business owner on the ground working vigorously in the sweltering sun during a 108 degree heat advisory for hours. Staying well past an hour beyond their store closing in an attempt to get me back up and running. Everyone at this location all the way up to the literal owner genuinely cares about people and the situation they're in. They're beyond fair and honest to their customer's and the quality of work they put into their customers vehicles is next to none. Money cannot begin to repay these folks for the kindness, respect, concern, and humanity they have shown me. I owe these people and in large part the owner so much more than money can ever repay for not only working so tirelessly on my vehicle and only source of income until I start my new jobs next week. But for also showing me that people actually still care about other people and giving me a chance to continue to climb back from rock bottom when no one else would.

Went to this place last year because my car lost power on the freeway. They told me the catalytic…read moreconverter went out and they replaced it to the tune of THIRTY SEVEN HUNDRED dollars. That warranty ran out in March and today, I am having to get it replaced again!!!! Cheap parts.

New to the area and had to get my truck inspected. I'm so glad I chose to go to Christian Brothers…read moreAutomotive. The gentleman I spoke with (sorry, I didn't catch the name!) was so helpful and the overall atmosphere was just positive. Thank you!

I had my vehicle towed to their location and they were able to start diving into the problem in a…read morecouple of days. Wednesday the technician called and said it had no compression, that they would tear into it further and was to call back the next day. The following day I didn't hear from them so I called. He told me they weren't quit sure what the point of failure was, but took pictures and sent them to the parts supplier to help identify the failure. (Red flag - the failure had to be identified to be able to know what part failed, right?). The next day they told me the timing chain broke and they "suspect" it caused major engine damage and that it would be 20K for a new motor installed - in a 11 year old truck that is only worth 12K. I asked about the warranty, since the failure was a direct result of a part they installed and they said its not covered because the list of exclusions (of course). They told me the manufacturer would not cover any of the damage because the part was out of warranty (1 year). I asked where they got the parts and a quick search showed they had their choice of buying the kit that had a 1 year warranty or a kit that had a lifetime warranty. (They charged me the equivalent price of the lifetime warranty parts, and didn't ask if I would like to pay extra for more quality parts). I go in today to have the vehicle towed to my home and all the parts they removed are on my leather passenger seat without even a paper towel put down. After I finished taking pictures, someone came out, I'm guessing the mechanic, and placed my dipstick in the pile of parts. I asked him if it was standard practice to put dirty oily parts on customers seats like that. He responded it was indeed the practice if the vehicle is stored outside. EDIT: It's been a little over two weeks since the owner/manager commented on this review to ask for contact information in which I provided. I have yet to hear from him.

Every time I'm in the area and I need an inspection or oil change done, I make it my point to visit…read morethis location specifically, Kwik Kar #8127. They are always very quick with the service, but do a great job, and they are also very friendly! Today two gentlemen named Jeff and Gage helped me today and they were kind and eager to help, despite it being literally 102 degrees outside. They also always have great coupons to use on their website. Always appreciate the service at this location!

Getting inspection done. Came up to Dallas to help daughter, her check engine light was on and she…read moreneeded to get an emission inspection. Replaced the largest most complex PCV valve I and the O'reilly worker has ever seen. Also replaced spark plugs. Check engine light off, I beat the rain. This place was busy but everyone was nice and it moved quickly. Waiting area small but chairs comfortably. Bay looked clean and mechanics looked professional. These are some of the nicest people I have seen at an oil change place. They were very friendly and seemed to genuinely care about how long you had to wait and if you were taken care of. This is a great little place. These people are really nice. I would most definitely come back even if it was out of my way.

I'm not a fan of these quick in and out oil change places due to the lack of experience of the…read moremechanic. However, this shop is legit and I recommend the value and quality of service.

So grateful for the help I received for these folks today. They helped me place my registration…read moresticker and put on my new license plates! Thank you!!

I've been to plenty of auto repair shops over the years, but this one has completely changed my…read moreexpectations. The number one reason I'll never go anywhere else? The kids' play area! As a mom, waiting on car repairs can be stressful when you have children with you. Here, my kids actually look forward to coming because they have a safe, fun place to play while I can finally sit down, read a book, answer emails, or simply relax without constantly trying to keep them entertained. That alone is worth five stars. Beyond that, the customer service is absolutely exceptional. Every employee I've interacted with has been respectful, welcoming, and incredibly knowledgeable. They take the time to explain everything without making you feel pressured or overwhelmed. What impresses me the most is their honesty. They don't try to sell you services you don't need. In fact, they'll tell you when there's a coupon available and actively look for discounts to help save you money. Being on a fixed income, that level of integrity means more than I can express. It's rare to find a business that genuinely looks out for its customers instead of just their bottom line. Another feature I absolutely love is that they text you a detailed diagnostic report with photos, recommendations, and explanations for your vehicle. It keeps everything transparent and allows you to make informed decisions without feeling pressured. A special shout out to Detroit, whose customer service was outstanding. He was personable, professional, and made the entire experience feel easy and stress-free. It's employees like him that keep customers coming back. The location is convenient, easy to find, and every time I've visited, the facility has been spotless. The waiting room is comfortable, inviting, and clearly designed with customers in mind. This place understands that taking care of your car shouldn't be a stressful experience. They've created an environment that is honest, family friendly, comfortable, and customer focused. If you're a parent, this place is a game changer. If you're looking for an honest auto shop, you've found it. I wouldn't trust my vehicle anywhere else.

My wife and I used to come to Caliber Auto Care, which I believe was bought by Sun. Since the…read morepurchase, we have gotten our cars reviewed for the annual pollution check and, just this week, we came by to get two oil changes done. As with Caliber, they asked if we wanted pictures taken and a free evaluation done. We accepted that. They did a thorough job of multiple standard items, including tire treads and expected maintenance that could be considered. They also did a battery check, showing the meter on both batteries to be at about half capacity. One battery is four and a half years old and we just had a normal hot summer, so lead-acid batteries lose distilled water. Armed with this, I know I can get a new battery or try to bring this back to a better condition with distilled water and a special charge from my NOCO trickle charger. There was no pressure on anything, despite the objective proof of the battery charge and the tire tread on two tires on one car being just about due to be replaced. The staff was great and the waiting room was quiet and comfortable. The coffee machine was working and they had cold water--both were free. They had a large turnout and had extra service center people working to get through the demand (it was a reopening occasion and they were surprisingly prepared for the deluge). The wait was fine. In the end, I didn't use the coupon we expected to use, yet, we came away happy. I always get a certain High Mileage full synthetic oil and special high-end FRAM or Purolater oil filter to put on and they did so at their normal time rate, which was under $25 (what Walmart charges) for labor. Walmart, however, stopped removing the oil drain plugs, which means my special oil plug with a magnet is never again cleaned if we go there. Sun Auto does remove that oil plug and clean it. The extra care they take make dropping by Sun Auto worth your time.

Needed an oil change ASAP and they got me in. We're super nice, super friendly and appreciated them…read morestaying late. They were also super honest and showed us the part that was broken and did the best they could while working late for me.

I was just here this morning to get my tire patched. It's my local shop. Great service and good…read morepeople.