Helpful. Friendly. Good value. My car was so clean that I…read moredidn't recognize it!!!! They definitely earned a repeat customer.

Great customer service! The attendants were polite and friendly. I also had my oil changed and…read morethey checked with me about air filters, etc. My car was washed, inside and out and I was very pleased.

Great service always take very good care of me. They get me in and out in a timely manner.read more

My Focus was having trouble accelerating and white smoke would bellow out of the tail pipe.I called…read moreCherry rd Automotive and the guy I spoke with was professional and sound caring on the phone.After dropping my car off.Ryan notified me the next morning what was wrong with my end and was able to explain to me what was wrong with the car in a way I could understand and not just use mechanic speak.They priced fairly and finished the work by that afternoon.Now my car runs better than before.Ryan even told me if I have future issues don't hesitate to bring it back in.100% recommend to anyone who needs auto service and would bring my car back to Cherry Automotive.

I have been using the Rock Hill location for over a year now. I do a lot of driving (3000+ miles…read moreper week). I have nothing but outstanding comments to share. Fast, Friendly, competent.

Fast, friendly service. Cheapest in town after visiting 2 other chains. And neither of the others…read morehas any customers! The staff member who was helping me, talked to me, letting me know what they were doing entire time. Helped get the electronic service warning off my dash. I think at least 4-5 guys were working to get me in and out quickly.

On 01/27/26 I had the pleasure of getting my oil changed at Valvoline for the first time at your…read morelocation in Rock Hill South Carolina. Your techs, Tevin and Brian, really went above and beyond to make this a great experience. They were friendly, professional, and courteous. They explained each step of the way what was being done. They kept me entertained by chatting with me while getting the job done. These gentlemen are true professionals and are the reason I will return to Valvoline and recommend you to others. They should be commended in their great customer service skills.

I pulled in and asked them BEFORE they did anything what was the cost for an oil change for a 02…read moreHonda Accord. They told me it depended on the type of oil I wanted. I told them synthetic blend. He told me the price was $81.99. He said that included a full inspection check on the lights, fluids, air in tires, wipers etc. Then he asked me was it my first time there. I said yes. He said he would take $30 off since it was my first time. I told him I wanted them to change the air filter as well, and that I'm sure that would make the price go back up. He said no, all the filters were included, even the one in glove compartment. (Never knew there was one there) I said great! He checked everything, then showed me the air filter. It was dirty and had gravel in the grooves. HE said it didn't need to be changed this time. I told him I wanted it changed. He seemed annoyed and said, let me see if I have one. Really??? I was thinking, isn't it included? He showed me the new air filter and said see its NEW. I replied, yes. He looked at my wipers and said hmm what do you think? It's going to rain this week. I told him they were just changed! He said for future reference, they have those, as well. Then when the time came to pay, he charged me $ 27.99 for the air filter. (I thought that was included) $ 81.99 for the oil, $ 17.56 for the labor, that he failed to mention in the beginning when I asked what the cost would be for an oil change. I even said you didn't mention the labor cost. He didn't reply. He did take $ 10.00 off. When I mentioned he told he would take $30 off. He said he never said that. Which he most certainly did. The total ended up being $ 105.75. Almost double of what I was expecting. I was in shock! I'm not sure what I said. I know that he could tell by the look on my face that I wasn't happy. When I started to drive off, he was trying to tell me something. My window was rolled up, then I heard him say, I want to say something. I rolled my window down. He said, mam, did I tell you $ 30. off? I said yes you did! He told me to hold on, came back and handed me a $20. I'm not exactly sure what I said. I think I laughed and drove off. I will NEVER go back there again!! I felt deceived and taken advantage of! Just because I'm a female, he felt Entitled to screw me over! NEVER AGAIN!!

Went in to get a replacement tire for my car. Received service and was out of the car center in…read moreabout 10-15 minutes. Very fast and reliable.

thank you thank you…read more i took my jeep in - b/c brakes were squeaking and i only had the front changed last month Precision said - they all look new... including the rear. As if the rear was replaced with the front So honest... I am coming here only in the future.

I pull in to the parking lot, no customers. I'm thinking it's my lucky day. I was greeted by an…read moreangry attendant. I must have interrupted something? The two guys complained about working the whole time. Which was funny, because they had two phone calls back to back about bad service. I was thinking how nice would it be if they could just put my oil back in and we forget I ever came in here. Would I ever come back, seriously doubt it!

Their "free" car wash cost me $20... Owner fails to accept responsibility…read more Don't get me wrong, the oil change experience with Lamont and team was great. I was in/out in 15 minutes. I was parked in the bay for 15 minutes. Part of their 21-point inspection was checking my tire pressure - all OK. I was pleasantly surprised when Lamont told me I had a free car wash, just pull around THEIR parking lot and he'd enter the code. And he did. Then, after pulling into the car wash, my front tire went completely flat within 60 seconds parked in the car wash. A nail. Even though THEY inspected my tire minutes before, I never left THEIR parking lot and pulled into THEIR car wash, THE OWNER (over the phone) refused to cover the $20 it cost me to get my new (5K miles) tire patched at a shop 1 mile down the road. While I'd like to recommend the team, I cannot support a business whose OWNER refuses to do the right the thing. It's a matter of principles.

I stopped here and asked about an oil change. Lane got me in and out less than 15 mins. AMAZING, he…read moreeven answered my questions about things another company told me I needed and I didn't. I will be bringing my car back again.

I went in kinda late one evening due to my brakes scrubbing and making some crazy noise . I was…read moregreeted by Lane and told him what was goin on and he was like no worries we can take. a look and see whats going on ! He came and explained what was gonna be done and that the brake inspection wouldnt cost me anything (mason was already working on the truck ) . after about 35 minutes or so lane came and explained what was needed , what was the most important as far safety (I have 3 kids that I have with me most times ) and what could be held off on on versus the immediate needs ! I'd say by this time it's getting pretty close to closing time but Lane and mason jumped right in and didn't mind staying and doin the work!! Honestly I was shocked most people now a days don't stay after their scheduled shift and it was nice that they did with no issue ! they worked diligently as I watched from inside . Lane came inside about the half way mark and explained what they were doin at that point and that it would still be about another 45 mins or so before they were finished ! I really felt in good hands and couldn't have asked for a better experience !! I'd like to say thanks Lane and Mason for going above and Beyond !! (Mr Avalanche has been driving great )!