We have used Friendly Transmission Service in the past. They were very honest. I intend to use them…read moreagain. They charged me a fair price, not overcharged

Replaced transmission went to pick up and it would not start. Why? I had a fairly new battery…read more After year and half, right after warranty ran out, transmission started changing hard. I took it back, cost me another $$$. After another year and three months more issues. Oh yes did I tell you after BOTH times of working on it my mechanic that does my oil change had to tightened bolts that were loose and about to fall off. On the third time I went elsewhere. I now have a warranty that is good anywhere in the US and 10000 miles. So yes I would say GO ELSEWHERE. I've heard of others having problem with them as well since I've been

They kept on working and did not dodge us! We have a 2016 Buick Enclave with a transmission that…read morebegan slipping at 130k miles. We took it to Reliable b/c of all the positive reviews. We went with a complete transmission rebuild to the tune of approx $4,500. Unfortunately after the repair, the transmission was still slipping so we took it back. Reliable accepted our claim with no questions asked and did more repair work. We had it in and out of their shop approximately 6 times before the Buick was finally fixed. They had to do a lot of extra work (torque converter, computer programming updates etcs) but they kept at it. A normal repair shop might have threw up their hands and given up, but Reliable kept its word and we finally got the repair we paid for.

Very reputable, fair pricing and competent. These are people you can count on to help.read more

The whole team (owners, front office, technicians) are fantastic and easy to work with. They truly…read morehave everyone's best interest and affordability in mind. I just recently had a few services done for my 16 year old car and the B & B team ensure I am safe when driving to and from work. I am so glad I found this business; they are the Best.

Great service in a friendly and caring atmosphere. They truly care about their customers. I have…read morebeen a customer for years and feel I can get no better service anywhere. They make sure you understand what they are doing to your car. I have referred many people to them and they are also pleased. Excellent place to have your car serviced!

Thank you to Jason , Angie and everyone in the shop for all your prompt service and follow up workread more

They took over a month (47 days) to repair my son's truck "under warranty". They had rebuilt the…read moretransmission the month prior, he hadn't had the truck back but a few weeks when problems started. It took them days to diagnose the problem and get back to him, then every week it was a different excuse, had to order custom torque converter, no lifts available, ordered the wrong parts, installed the wrong parts, didn't replace filters, clogged the AC, who knows what issues caused more problems, they wouldn't answer phone or contact my son, they don't work weekends or after 5. I think they were embarrassed or because it was warranty work they dragged it out. Plus, they wouldn't provide written invoice/documentation of the work they did. So disappointed.

I would much rather do business here than the dealership. They are usually booked a week out, My…read moreappointment was for tomorrow, May 23 2022, Since today was a rain day for us, They were able to service my sealed transmission Before noon. On top of all that you really cannot beat The price local to here And free diagnostics

Mike and his staff are honest and will always save the customer money. They do not perform…read moreunnecessary repairs. They are a great community supporter!

Excellent Service by owner "Felix" and his staff. They do excellent work on all types of vehicles…read more The quality of care is outstanding.

Feliz and his team are great! They are thorough and knowledgeable and most importantly Honest!…read morePricing is fair and they spend time with your car to help resolve the problem.

My experience was a five star rating. I had brakes and rotors all around my pick up truck…read more The service was top notch, and I was informed step by step on the procedure. They even brought me inside the bay to show me another issue that would soon become an issue if it wasn't addressed. I'm going back soon to have the shock service done to. Ms. Carmen was the manager on duty, and was very educated on everything that was taking place. She was very professional, and seemed to share a great relationship with the staffing that took care of my vehicle. The Independence location in Charlotte, NC has outstanding customer service. Plus the restroom and main lobby was very clean and welcoming. Thanks

My car has been having issues for months with the transmission and we took it to AAMCO to have them…read morefigure out what the issue was. First they said they didn't know, then they said they had to rebuild the transmission. We paid over four grand to have them rebuild it, and then the issue kept happening. We took it back and they said it's the spark plugs now. Paid 700$ to have them fix that, and the issue is still happening. at this point I am not comfortable bringing it to them again. I don't know if they've been lying to me, not fixing what they said they were fixing, or just incompetent, but I will not be going back to waste more money on their "services". *EDIT* We went and got a second and third opinions from other mechanics, they all said the issue with my car is what AAMCO "fixed", and AAMCO is still trying to claim there's another different issue we have to pay for. Absolutely ridiculous that they keep lying to us and trying to steal more money from us. Please do not waste your time and money going here. The disrespect is insane.

Great group of people to work with. They know their stuff! Within reason for cost of repairs,…read morecoupled with quality work.

Jim was extremely helpful when I needed immediate assistance with my transmission. Highly…read morerecommend...thanks, Jim!