Great prices and amazing friendly service. They're quick with service also and will never upsell…read moreyou if you don't need anything.

Unfriendly, almost to the point of hostile. Some people working there looked and acted like they…read morewere from the hill country. Then there's the service, the tire I took there was allegedly "patched" but was flat the next morning, all for a high price. Not going to bother going back to get a refund because staying away from such a terrible place is worth the loss.

great service from Rodney today. quick in and out service. Friendly and welcoming, informative on…read moreneeded service but not too pushy to sell or buy today.

Very bizarre. They won't tell you the price of the oil change with knowing your VIN number. Suggest…read moreanyone else.

I cannot begin to say how thankful we are for this place and the amazing staff! We were on a youth…read moretrip -- so a whole group of teenagers with us-- in 90 degree weather and stopped for gas at the Shell next door only to find our trailer tire was threadbare and metal showing! My husband ran next door and they immediately agreed to change it for us and had us in and out in NO time at all! That's integrity and kindness that you rarely see now! Would definitely go back.

My husband and I had to go on a road trip across country. Our maintenance light came on. We…read moresuspected it was just for an oil change. We called a few places around the area, and Shell Rapid Lube was friendly and informative so we chose to go to them. We were in need of an oil change, and everything else checked out ok. They were very thorough while quick, and friendly. I definitely would recommend them if you're in need of vehicle service in the area.

They do a good job at this location. Of course they try to sell a bunch of extra's with the…read moreservice, but hey... Why not? They did catch my serpentine belt was very badly worn last week and it was only $70. My normal garage charged me $80 to change a belt on another car just the week before. So, not a bad deal on that at all! They have a $24.99 value oil change that you can take advantage of. I always go for the High Mileage myself All in all, they are professional and get the job done!

I had an excellent experience with Glen and his staff at Jiffy Lube. From the moment I pulled in,…read morethe service was professional, efficient, and welcoming. Glen runs a solid team; everyone was knowledgeable, courteous, and worked together seamlessly to get the job done right. What I appreciated most was the honesty and transparency. They explained what was needed, didn't try to upsell unnecessary services, and made sure I understood everything before moving forward. The service was quick without feeling rushed, and my car was well taken care of. It's refreshing to find a place where customer service still matters. If you're looking for reliable, trustworthy, and friendly service, Glen and his staff at Jiffy Lube are top-tier. I'll definitely be back and highly recommend them to others.

Used to provide good quality service until they within 4 months stole from both of my vehicles…read more They first told me that they didn't go inside of customers vehicle. They stole my legally licensed firearm and I had to call the police after they lied about not having it. And remember they initially told me they didn't go inside customers vehicles. Luckily the chief of the PD got involved and all of sudden they said that they had forgotten to give it back to me when I picked my vehicle up. Secondly their stole my Very expensive cancer medication. They are not to be trusted and are very racist towards their minority employees. Now I may be a white female but I have biracial children and I detest racism in any form.

I've stopped a few times to get tires repaired or breaks checked. Each time I'm turned away because…read morethey are either too busy or it's like they just don't want my business. Figured first couple times they were actually too busy. My tire was about to fall off my truck this morning but they don't care at all.

I dropped my vehicle overnight and it been there the whole next day and still did not get service…read more Then when I go get my vehicle, they seem to not even care. Very poor customer service

Quick and great prices and service for all my simple tire fixes like a nail or a flat.read more

Great shop, friendly and knowledgeable staff, mechanics do a clean neat job, you can make an…read moreappointment and they keep it on schedule so you can plan your day, this shop goes above industry standards and I highly recommend them if you need any automotive work done!! Bobby Waddell

Just down right honest people, will forever be a customer of ultimate tire!!…read moreThey are busy, so I always make an appointment! 10/10!

We have been customers of Christian Brothers Automotive in Southaven since 2022 and have been there…read morenine times for oil changes, but this last time was terrible. We have been loyal customers and have been very nice to them, but the last time I had questions about the inspection they had done in early March of this year, it became a whole ordeal. They inspected the vehicle because my husband asked them to take a look at his engine mounts, at first they said it was a Courtesy check and then when they were done with the inspection they charged him $89.95. The excuse was that it required more effort to inspect so they needed to charge the service, but they never communicated that to us. Since we were customers for a while we just let that go and continued business with them. They gave us a quote for the work and we discussed it. My husband and I decided that the price they estimated for the labor and engine mount (around $700) was expensive. We had an expert opinion on the situation as well and during that time Christian Brothers ordered the part and we decided if we could buy it from them. They agreed. My husband and his friend installed the part, but when they installed it, they realized it was a transmission mount and it did not need to be replaced. We were confused as to why they ordered the transmission mount because our friend who works on cars said that the top mount was the one that was worn out. The transmission mount was not worn out, but because the time and labor to get to the transmission mount was strenuous they replaced it. On Tuesday, March 25, 2025, my husband scheduled an oil and brake fluid change with them, and I took his car in. My husband wanted to question the engine mount to them but, since he was at work, I asked them to look at it because we knew it did not need to be replaced. They said again it would be a courtesy check since the inspection was not too long ago. They did not charge me for the inspection. When I came back to pick up the car, I brought the original transmission mount to them, and the technician or service writer named Sean tried to explain to me that the bushing of the engine mount needed to be replaced because he could move it with a piece of metal in the hole and press it down with force. He showed it to me. They said that it needed to be replaced now. I did not know anything about engine mounts so I looked it up on Google to fact-check it, and when I looked it up, I noticed Sean got very annoyed. I found on Google, " Signs of a Bad Mount: If you CAN'T move the bushing by hand, or if you notice excessive engine movement, clunking noises, or increased vibrations, it's a strong indication that the engine mount is failing." I showed them what I found, Sean then explained that what I found on Google was wrong. On the original mount, there were no cracks on the bushings as well, it just showed that it was used of course. I tried to explain to them that this mount did not need to be replaced. The manager Corey came to the desk, and asked, " So what do you want us to do? What do you want from us?" he stated aggressively. I did not know what I wanted them to do, because I did not know how to resolve the issue. I explained to him that this mount did not need to be replaced because it did not look worn out. Google says that the bushing is supposed to move with force, but before I could finish explaining, GM Corey asked and said, "What do you want us to do because we are too busy trying to go back and forth with you? We do not have time for this!?" We are not going to argue about this for hours with you!" - he said angrily. I wanted them to figure out the issue because we paid them in early March around $89.95 for an inspection. It should have been their job as a business which we had paid for to figure out the issue instead of asking me what I wanted them to do. I had asked them to look at the initial inspection report and he denied it and said no because they made it clear that I as a customer was wasting their time. Christian Brothers Automotive at that point was aggressive, argumentative, and defensive. I was unsatisfied with the part that they ordered and I questioned their work, and instead of conflict resolution, they responded terribly. It is okay for customers to question the business and find a solution and maybe come to a compromise but it was not okay for them. It was a ride-or-die mentality. The owner came out at this point and in total three men were looking down at me and raising their voices at me. The Owner John Ferrante says," My technicians work hard every day and do the best they can for their customers and I do not like how you are talking about my workers! I don't usually fire customers but I fire you!" He then says, "You and your husband can go to Google Technician instead of coming here." He then laughed at me. But the thing is I never insulted or ridiculed them, I just had questions and all I wanted for them to do was to verif

My engine was having trouble. The team at Christian Brothers ran into some obstacles in fixing the…read moreissues but they persevered. Even though it took longer than expected they charged me for only what was in the estimate. The staff here are respectful and knowledgeable. I would recommend them to my friends and family. Thank you CBA Southaven.