Firestone Complete Auto Care

3.0 (2 reviews)

Tires, Auto Repair, Oil Change Stations

Open • 7:00 am - 7:00 pm

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Services - Firestone Complete Auto Care

Auto maintenance

Oil changes

Auto repairs

1 More Service

Routine automotive maintenance

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Firestone Complete Auto Care - Tires Near Me - Thomasville, North Carolina

+3

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Recommended Reviews - Firestone Complete Auto Care

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Ryac A.

0

1

0

2 months ago

These fucking ass clowns let's start with Jeremy who I called I spoke with before I even came in for a serpentine belt replacement quoted me $195, even if he didn't include tax on that should have been under $210. I ended having to spend $227, and serpentine belt should be a an hour job, got there at 11 had to wait they took my car back and took them 2 hours to come to me with another quote trying to upsell me on sparkplugs which I just changed and a check engine light they could solve the last time I brought it in. Authorized the belt replacement was told it would be 15 minutes to get the belt and 30 minutes to install. Over an hour later Jeremy comes back and they got the wrong damn belt and have to wait for the right belt. Another hour finally my car is done get over charged compared to the quote drive my car home park it and don't touch it again until I have to go to work last night where I realize they didn't put a single fucking clip back in to hold up my fender. Call and speak to spencer who tells me they would charge me another $20 to fix that and they don't have my clips/there weren't any when I brought it in. Fuck this place go to mavis, go to quality tires, or go to West main anywhere but here! read more

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John H.

Elite 26 All-Star

59

666

384

2 years ago

We are so thankful for the service and great care we were given. Dakota is the Service Manager and Mia was the mechanic who performed the service for my niece, a local school teacher. At first it appeared we needed a new $880 starter based on the computer readout. Well this is where they kicked it over the top with service and honesty: Mia cleaned the connections and tightened. Started right up!!! $880 became $20. This type of human touch is rare. Thank you. My niece has an honest shop to deal with in Thomasville. Thank you Dakota and Mia! Merry Christmas. read more

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More info about Firestone Complete Auto Care

2 Cloniger Dr
Thomasville, NC 27360
Directions
(336) 892-4555
Call Now
Visit Website
https://www.firestonecompleteautocare.com

Payment methods

Does Firestone Complete Auto Care take credit cards?

Yes, Firestone Complete Auto Care takes credit cards.

Other Amenities

Does Firestone Complete Auto Care have free WiFi?

Yes, Firestone Complete Auto Care has free WiFi.

From the Business

Specialties

Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs. Discover exceptional auto care service at Firestone Complete Auto Care in Thomasville, NC located at 2 Cloniger Dr.. From tire sales to maintenance and repairs, we offer comprehensive solutions for every make and model. Keep your vehicle running smoothly with services like oil changes, brake inspections, and engine repairs. If you're a Thomasville resident and want to experience reliable and affordable auto care tailored to your unique needs, schedule an appointment online and or visit us today so our expert team can take care of your vehicle and get you back on the road.

History

Established in 1926.

Helping our neighbors since 1926, Firestone Complete Auto Care is your one-stop shop for your vehicle needs - from standard maintenance to tires and repairs.

More Info

Hours

Strickland Brothers 10 Minute Oil Change

3.1

(7 reviews)

I recently brought my vehicle in for a routine oil change and inspection around 3 PM. At the time…read moreof service, my vehicle had no warning lights or known issues. Approximately two and a half hours later, my check engine light came on. I returned to the shop the same day, and they scanned the code, which came back as P0430 (catalyst system efficiency below threshold). What is concerning is not just the timing, but the response I received. I was told it was "just a coincidence," and no further effort was made to inspect the vehicle. Given that this issue appeared immediately after service, I expected at minimum a basic check of components that may have been accessed or affected during the inspection, such as oxygen sensor connections or anything near the exhaust system. Instead, the concern was dismissed without any attempt to rule out whether something may have been inadvertently disturbed during service. As a customer, that lack of follow-through is frustrating and does not reflect thorough or responsible service. Additionally, my overall experience raised concerns about professionalism and honesty. During check-in, I was told that I would need new wiper blades in order for my vehicle to pass inspection. I was initially quoted $14.99 for the blades, but then the associate realized the correct length I needed was actually priced at $20. I was told he would still honor the $14.99 price, but that the receipt would show the 24-inch blades at the higher price. Being told one thing while knowingly documenting something different is concerning. Given that this kind of falsehood occurred, it raises questions about what else may not have been handled correctly during my service, including whether the correct oil was used or if something else may have been impacted. During check-in, I was also encouraged to leave a five-star review due to the number of one-star reviews the business has received. A specific complaint was even mentioned about the business not having a working phone. However, a phone number is printed on receipts, which would reasonably lead customers to believe they can contact the business by phone. That disconnect is misleading. While waiting for my vehicle, I observed staff engaging in unprofessional behavior, including using profanity and focusing more on social interactions than customer service. After paying $163, even with a $25 off coupon, I am now in a position where I still have to consult with a reputable mechanic to resolve an issue that was not present when I brought my vehicle in, and clearly was not present when the business passed the vehicle for a state inspection. I understand that the mechanical issue may ultimately be unrelated. However, the timing alone warranted a closer look, and I should not have had to push for that level of care. Combined with the lack of professionalism and questionable business practices, this experience has left me needing to seek a second opinion elsewhere, something that could have been avoided with more thorough service and accountability.

I've been coming here for years, getting oil changes and state inspections. They are consistently…read morefriendly, quick, and fairly priced. I will admit that the claim to 10 minute oil changes seems dubious but you can pretty consistently get out in under 20 minutes unless they're busy. Inspections can be slow because they only use one of three lanes for that, so you can have a line of cars waiting for inspections with two empty bays. The customer lounge is minimal, but at least there's chairs and air conditioning, and really you're not here long anyways. I've never had issues with them trying to do shady upselling like some places (air filters/wipers/etc without even checking.) All around quick and professional service and a good choice.

Valvoline Instant Oil Change

2.6

(13 reviews)

I received excellent service this morning at Valvoline. I was way overdue for an oil change and…read moredecided to come here before work on a Thursday. They open at 7:30am so it worked perfectly with my schedule. There was one gentleman there that greeted me almost immediately even though I was there right before opening. I pulled right in and he started the oil change. It took less than 10 minutes and he was very polite. I declined the air filter because I don't have a lot of expendable income right now. He gave me no trouble. He scanned a coupon for me and it wasn't too expensive even though I know I was way overdue. You stay in your car for the oil changes now, due to covid, and I'm grateful for that. I will continue to get oil changes done here and at the other HP locations. It's always quick and painless, and now I can drive my car with confidence.

I ended up on the side of the road 5 miles away from the…read moreValvoline on Main St in High Point NC after my 160.00!! OIL CHANGE and inspection! All the lights came on including the engine light, then the car began to shake and I lost power!! I WAS STRANDED on a two lane highway. I called the store to to advise them of my situation. It took them 45minutes total to get to me.Only 5 miles from the store, 25 mins. Later I call back to see where the manager is, Shan, the Asst. Mangr. rudely says, "I'm running the floor, I don't know" I advise her I'm alone on the side of the road, she says "so" and hang up on me. Horrible attitude. Infinite, the store manager arrives finds out it's WAAAYY too MUCH OIL. Long horrible story short TWO HOURS LATER we get back to Valoline. I see Asst. Mgr. Shan and ask her if she hung up on me. "Yes, I sure did. I didn't mess up your car. You don't blame me." As I walked away, I told her she was very unprofessional. She began saying some kind of slang, "I build'em up and knock'em down baby" " I'm the real" so aggressive and demonstrative that the manager had to the step in front of her and calm her down. I was totally disrespected. I WILL NEVER EVER STEP IN ANY ESTABLISHMENT THAT ALLOWS THAT KIND OF BEHAVIOR!! I FELT UNSAFE AND THREATENED. I have never in my life had such a horrible experience.

Walmart Auto Care Centers

5.0

(1 review)

They really go above and beyond to help! They even did problem solving to help with an issue they…read moredon't service here. I highly recommend this place!

Mpechly's Automotive

2.5

(2 reviews)

very friendly service, i gave them my car and had it back the next day. I very much recommendedread more

don't deal with these people theyre fraudsters they'll take your money claiming that your vehicle…read moreneeds repairs for stuff that isn't true and never fix the car. never paid me back either.

Take 5 Oil Change

4.0

(45 reviews)

DONT GO HERE!! I put 5 stars so it would post my review. But I will tell you this. If Nick is the…read moreone you get. Ask for someone else. You will have to hear all about how he hates having to do this or do that to certain vehicles, we sat here for over 30 minutes and less than half of it he sat over there helping the other guy who was doing just fine and said so his self. And Jay ended up doing it as well because Nick couldn't stop complaining about how hard it would be wilth the plastic pannel.

Ill start by saying the service itself was fine. Everyone was very nice. HOWEVER, my car started…read moreleaking oil immediately after because they somehow screwed up putting the oil cap back on correctly and I had 2 gaskets on there for whatever reason. I went to a different auto shop to get it fixed and cost me another $150 on top of what I paid for the oil change. Speaking that this is their day job, do better. I will be contacting them to try to get my money back and get them to pay for my other bill.

Mavis Tires & Brakes

4.0

(4 reviews)

Good customer service and work done to my car for a good price for a alignment 122$ in total not…read morebad at all

Great service. Honest customer service and support. I have been using this location for a year…read more I'm always pleased with the service. Prices are very reasonable.

Chris's Mobile Mechanic Service

4.9

(14 reviews)

Chris has helped me several times!!! From coming to my home multiple time to service 2…read morecars(headlights, brakes & rotors, oil changes), to working on my car at my job so I didn't miss work to literally servicing my vehicle on the side of the road where it died...You can ALWAYS count on Chris!!! He also has a haul-off service and advertised for rid your driveway & sidewalks of snow! Do yourself a favor and call Chris! Outstanding value and service!!!

He had the old battery out and the new battery in the truck ready to go within minutes. Call Chris…read morefor your Mobile Mechanic needs.

Valvoline Instant Oil Change

5.0

(1 review)

Always friendly service. They do good work and I like that they always show the new clean oil level…read moreon the dipstick after the oil change, this mostly bc of an incident I had with Firestone years ago... They also seem to always have discounts available thru the website which texts coupons directly to your phone if requested. Keep up the good work guys!

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lexington.

NTB-National Tire & Battery

1.7

(19 reviews)

this NTB thomasville location is horrible.BUYER BEWARE always check behind them!i took a new to me…read morevehicle to them in feb this yr and got oil change which includes free brake check, and multi point inspection. i also purchased new set of tire and had alignment done. first off always get the alignment result print out from them becuase they are terrible at alignments per my previous reviews and now theY actually turned some green stuff red and told me my car was fine but thats not my issue . my issue is that they told me everything suspension ,and brake wise was GOOD, here we are 3k miles later and noise from brakes now i need rotors and pads?one time i ask them to check brakes on a previous vehicle and was told GOOD but drove out the lot grinding noise. the only reason i keep going back is only because of convience otherwise DONT GO TO THAT LOCATION,AND CHECK BEHIND THEM.

I took my truck in for a tire balance and rotation due to a high speed vibration. I made an…read moreappointment and showed up on time for my appointment. They were able to take my truck straight in but immediately started telling me that I would have to buy new lug nuts from them if I wanted them to work on my truck. They said it was because my nuts were "swollen". I agreed to the up-sell and proceeded to wait over 2 hours for them to do the rotation, balance, and change the lug nuts. After watching my truck sit on the stand for the extended wait, I finally demanded that my truck be put back together and returned to me. They stated that the rotation and balance were complete. The wheels were obviously rotated but the vibration was still there, so I left thinking that something else was wrong with my truck. Today, several months later, my truck is in a different shop that reports that my tires are grossly out of balance. The guys at NTB apparently didn't do anything but rotate the wheels during the 2 hours that I sat waiting for them. I could have done that much at home!

Strickland Brothers 10 Minute Oil Change

3.1

(7 reviews)

I recently brought my vehicle in for a routine oil change and inspection around 3 PM. At the time…read moreof service, my vehicle had no warning lights or known issues. Approximately two and a half hours later, my check engine light came on. I returned to the shop the same day, and they scanned the code, which came back as P0430 (catalyst system efficiency below threshold). What is concerning is not just the timing, but the response I received. I was told it was "just a coincidence," and no further effort was made to inspect the vehicle. Given that this issue appeared immediately after service, I expected at minimum a basic check of components that may have been accessed or affected during the inspection, such as oxygen sensor connections or anything near the exhaust system. Instead, the concern was dismissed without any attempt to rule out whether something may have been inadvertently disturbed during service. As a customer, that lack of follow-through is frustrating and does not reflect thorough or responsible service. Additionally, my overall experience raised concerns about professionalism and honesty. During check-in, I was told that I would need new wiper blades in order for my vehicle to pass inspection. I was initially quoted $14.99 for the blades, but then the associate realized the correct length I needed was actually priced at $20. I was told he would still honor the $14.99 price, but that the receipt would show the 24-inch blades at the higher price. Being told one thing while knowingly documenting something different is concerning. Given that this kind of falsehood occurred, it raises questions about what else may not have been handled correctly during my service, including whether the correct oil was used or if something else may have been impacted. During check-in, I was also encouraged to leave a five-star review due to the number of one-star reviews the business has received. A specific complaint was even mentioned about the business not having a working phone. However, a phone number is printed on receipts, which would reasonably lead customers to believe they can contact the business by phone. That disconnect is misleading. While waiting for my vehicle, I observed staff engaging in unprofessional behavior, including using profanity and focusing more on social interactions than customer service. After paying $163, even with a $25 off coupon, I am now in a position where I still have to consult with a reputable mechanic to resolve an issue that was not present when I brought my vehicle in, and clearly was not present when the business passed the vehicle for a state inspection. I understand that the mechanical issue may ultimately be unrelated. However, the timing alone warranted a closer look, and I should not have had to push for that level of care. Combined with the lack of professionalism and questionable business practices, this experience has left me needing to seek a second opinion elsewhere, something that could have been avoided with more thorough service and accountability.

I've been coming here for years, getting oil changes and state inspections. They are consistently…read morefriendly, quick, and fairly priced. I will admit that the claim to 10 minute oil changes seems dubious but you can pretty consistently get out in under 20 minutes unless they're busy. Inspections can be slow because they only use one of three lanes for that, so you can have a line of cars waiting for inspections with two empty bays. The customer lounge is minimal, but at least there's chairs and air conditioning, and really you're not here long anyways. I've never had issues with them trying to do shady upselling like some places (air filters/wipers/etc without even checking.) All around quick and professional service and a good choice.

Lambert Automotive

5.0

(1 review)

Joe has been my mechanic for a few years after several separate people recommended him. He used to…read morebe in a building on Main Street but is now working out of his shop behind his home. The address is 1001 W Holly Hill Rd. in Thomasville. He's a family man and a Christian. His lovely wife Ashley is so sweet. They are a great team and even homeschool their children while maintaining this business. He is a one man show so the only thing I would say to keep in mind is that while he does all he can to get people in quick, there's only so much one person can do. So be mindful of that. Joe is super fair and won't gouge you like a lot of the bigger places will. I'm really grateful for the Lambert Automotive family!

Conrad Tire & Automotive Service

3.3

(15 reviews)

My family has been going to conrads since the early 2000's. They have always been nothing but…read moresincere, genuine and kind. This is one of my favorite shops, and even though I may not live as close anymore. I still would bring my car here with no hesitation. I've even had my car towed 90+ miles to get it here over another random shop. They are a little lite on the counter which runs into some communication lapse occasionally but I want my car worked on well, not quick and rushed. They have never hesitated to bring out the malfunctioning part and walk me through how it failed in the system. They are also are never afraid to tell me I have a couple more miles to roll on and to just plan for my next visit. Honest and fair priced mechanics. Having a good mechanic is like a good Dr... vital! Thanks for always taking care of my family and friends! -AK

As always they did the job quickly and fair price!! Third time bringing a car/truck in and always…read moreexcellent service!

Gearheads Garage

5.0

(2 reviews)

Great service and very reasonable prices. Justin is very professional and knowledgeable. I won't…read morego anywhere else for my auto repairs.

Came out when he said he would, found the problem & fixed it at a very reasonable price. Very nice…read moreguy that I will definitely call on again. Saved me a tow bill.

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The reviews below are not factored into the business's overall star rating.

Kenneth L.

0

1

0

2 years ago

This was amazing help.Dakota has received glowing five-star reviews for its top-notch performance and reliability as a tire from Firestone. Many customers emphasize the smooth ride and excellent traction that Dakota tires provide, making them suitable for various driving conditions, including wet and dry surfaces. Users often highlight their satisfaction with the durability of Dakota tires, noting that they last significantly longer than competitors' products. The high tread life means fewer replacements and a better overall investment for drivers. Additionally, customers appreciate the confidence Dakota tires instill while navigating challenging terrains, particularly for off-road adventures. Many reviewers celebrate the balance Dakota offers between comfort and performance, describing it as an ideal tire for both everyday driving and more demanding conditions. The quiet ride and stability at high speeds stand out as features that contribute to a pleasant driving experience. Overall, the combination of reliable performance, durability, and comfort has led to an overwhelmingly positive response from users, solidifying the Dakota tire's reputation as a five-star choice for consumers seeking quality and dependability. read more

Firestone Complete Auto Care - tires - Updated June 2026

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Firestone Complete Auto Care

Services - Firestone Complete Auto Care

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