We had a flat tire and needed a new one. One was ordered and we were able to have it repaired same…read moreday. Everyone there was very friendly and helpful.

I'd give ZERO stars if I could. Bought four tires online and made an appointment to have them…read moreinstalled on my rims. Brought in my rims with the old tires on them to have the four new tires installed. I arrived about ten minutes early and immediately, the person at the front counter had me drive around to an open bay door and we unloaded the rims/tires. I was told about an hour to install the new tires. After an hour, I asked how much longer. He went in the shop and came back and told me a few more minutes. Another half hour goes by and I ask again. He goes in the shop and tells me they are on the second tire!?! WTH? I asked him if he thought this was acceptable. He said no and walked away from me. Another half hour later and my four tires were done. It is completely ridiculous to take TWO hours to remove the old tires from the rims and put new tires on and balance them. I had an appointment. What is the purpose of an appointment if it's going to take this long?? Like I've already said, I brought them in. They didn't have to lift the vehicle and take them off or reinstall them on the vehicle. Also, the next morning, before I drove my truck, I checked the pressure in the tires since they were so incompetent with the install. Yep...sure enough..they were all over filled. They were anywhere from 38-40 psi. That's 3-5 psi OVER what they should have been. There are a lot of tire places and I will advise anyone who will listen to go ANYWHERE else and avoid the complete clown show of Belle Tire in Valparaiso, IN. A good price isn't always a good deal.

First time at a service station in this area as I just moved to Valparaiso. I had called ahead and…read moremade an appointment about 2 weeks in advance and it was no problem getting in. Went here based on recommendations from Yelp and Emissions testing repair recommendation. Kayla helped me check in as I walked in and was very kind and friendly. Steve called me and gave me the estimate of the car repairs. I didn't want to spend much money on the repairs because it's an older car and I asked what was necessary. Steve checked and called me back with options. I was also able to add a oil change onto list of repairs as well and they gladly did an oil change for the car as well. Upon pickup, Kayla greeted me again and I paid and was on my way. Engine light is off and we will go back to emissions after the car is driven for a few days.

They were great every time I need a headlight replaced they help me out!!!!!…read moreI still have not had tires replaced just headlights fixed.

Great service, great staff, and great prices!! The crew over there has installed several set of…read moretires for me, and everyone I sent there called me afterwards letting me know how happy they were as well. They go the extra mile and let u know about parts that may be failing instead of turning their head and not caring!!!! I give mad props to Will "manager" Aaron, Nathan, Joe and the rest of the staff!!!! Dano Kontos

Great service friendly people. They honor their warranties. I've been going there for several years…read morenever had any bad issues.

These guys are the best!!!! From the guys in the shop to the young lady running the shop behind…read morethe desk. Got 2 front tires changed for _$92 if that wasn't enough I was in and out in 10 minutes. Highly recommend if your in need of tires

They close so many times before 5:00 pm No serious in having the working hours responsible....!!!read more

Absolutely terrible experience. This company picked up my go kart in April, stated it would take 6…read moreweeks to review and fix , we just got it back after the 4th of July. Stating the people that had the parts to fix was on vacation. Managers that said they would call us back never did. I don't normally complain about stuff because I know there is a lot that goes into fixing items and Effort, but this company doesn't care to call back, or follow up. I work in corporate business , if I did that, I would be fired. Do better. This company is a joke

This place is great. They are honest, affordable, and helpful. One time I left my phone there on…read moreaccident, and they called me emergency contacts to get it back to me. They stayed after closing so I could pick it up.

If you are a woman, especially a young woman or the guardians of a young woman, do NOT take your…read morecar services here. Last month at the beginning of April, I was sexually harassed by an employee at this establishment. I will attach photos here of messages he sent me via my personal phone number by copying it from my profile that was made by the store. Without my consent or pre-approved knowledge this employee paid for a service that I was entrusting the storefronts mechanics to do. This is an older gentleman that had previously been speaking with me about his wife and elderly father in a friendly, NOT inappropriate, manner. Given the light hearted conversation, I consider his act to be one of generosity and age superior kindness. However, once I left the shop is when he began messaging me. As you can see from the messages, I offered to pay him back for this unexpected and unauthorized act he did of his own free will. He proceeded to request sexual favors in return for his decision to pay for my car service. I was dumbfounded and did not respond for a period of time, in which he repeatedly messaged me until I did respond. In response I reflected on how inappropriate the request was. I unfortunately had to encounter him again the next morning, as the shop's team was servicing my vehicle once more. He "apologized" over text and said he too would be professional. All in all this was a terrible, uncomfortable and outright disgusting experience that I had from this shop. It triggered experiences of sexual harassment and assault that have happened to me in the past year, recent and traumatic enough to induce a panic attack response the more I had to reckon with seeing this man again the next day. I would not recommend their services to anyone, but I ESPECIALLY would not recommend these services to any woman, young women especially, due to their own vulnerability. I was leaving the state and moving across the country, I was alone with no family near my home, and this employee tried to take advantage of that in a humiliating and degrading way. To all that read this, please stay safe.

Wow, these folks are awesome. We've been using them for quite a while. That said we went to have…read moreour tire fixed and they did it in record time plus changed the oil and then just included the tire fixing in the charge of the oil change. I love these folks!

They're the best in Valparaiso. Great quality of service and honest prices. I've been to a few…read moreothers in Valpo and Tom's is the best.

Awesome service , car needed everything and they took care of me. Even suggested other places that…read morecan help me better with one of my issues. Helped with.my needs even after car was out of shop. Explains everything well and isn't trying to just rip you off and all about the $$$$. Hopefully not soon but will be back.

We got a flat tire on Interstate 80/90 traveling back to Wisconsin so we went to this Firestone and…read moreJeff took great care of us! We ended up getting 4 new tires put on in less than 2 hours!

Once again Firestone does not disappoint. Neil and his team are great at what they do and very…read morehonest. Thank you for being the best!!!