We stopped in to get a few gardening items after our greenhouse trip. The selection was good…read more Finding what we needed was a bit more challenging but not unacceptable. We didn't notice any staff in the customer shopping area during our visit. We found our desired items and didn't have to wait in any long lines. The cashier was very friendly and checkout was quick and smooth.

I wanted to get my break pads swapped. Unusually do this myself but wanted to see what it would…read morecost to get them done. I was told a few things that angered me. 1st they couldn't give me a price estimate... really? All the break jobs you do you cant give me an idea at all... but worse is that they will not do just break pads. It would need to be pads and rotors... really? The rotors are fine you shouldn't be replacing both everything your pads are low. Trying to scam people out of money any witch way possible. I hope everyone finds a better place to go!

On their website I saw a 2023 Mustang convertible and clicked the Get Today's Price and filled out…read morethe information to get their price. I was curious as another dealer had the same exact car with 6915 more miles on it and $3200 less expensive. I waited over an hour and didn't hear back, I called and spoke with Dave. I told him I was interested in the car and that another dealer had the same car at a lower price but with higher miles. (For transparency/ I provided the name of the other dealership so he could verify, we were comparing apples to apples) I was interested in the "Get Today's Price" and he told me he was busy but would call me back. I waited again for over an hour for a call that never came. Out of stubbornness and curiosity I decided to call back. All I wanted was the "Today's Price" that I submitted for and never received. Instead I received a condescending lecture on it must have been a while since you purchased a car, how their car comes with a warranty, has 10,000 (*6915) mile less than the other car and the price on the website was the price. Along with a convoluted yarn about if I bought the car from them and it broke in half, it would be covered under warranty. This is the strangest car buying or attempted car buying experience I've ever had. Now I'm beginning to understand his statement of it must have been a while since you bought a car. It must be an effective sales technique not to provide information to an inquiry for "Today's Price", not to return a call and when a prospective customer calls back to be insulting. I phoned the dealership and spoke with Andy who is one of the owners. He listened to my concerns. He did say they would be making changes to the "Today's Price" link. Unfortunately there was not a deal to be made today. The review was raised to two stars because Andy was willing to have a conversation.

Be careful of promises with no delivery on their word. I…read moredrove 2 hours to this dealership to get the new Bronco Raptor. I had the details from Dave the sales representative in a text in regard to the purchase and trade. Once I arrived the dealership nothing was correct for what was stated. John and Andy the owners of dealership said we made a mistake after hours being at dealership. I walked away when they miscalculated the sales tax of 2100.00. They wanted to only give me 4000 when the sales tax on a 100,000 vehicle is 6200.00. They wanted to continue with the purchase while I am out money because the dealership does not know how to calculate sales text on a purchase. Besides that the dealership has the worst customer service experience. This is not my first rodeo. I also had a scheduled appointment and the dealership was not prepared when I arrived which is the least concern from this ordeal. Time is precious and can not be given back. There are way too many other dealerships with outstanding customer service. So think before heading to a mediocre dealership

When I got in the car to go shopping after a week of no driving (4th of July vacation) my 2014…read moreFiesta was dead in the water (original battery). After giving it a 2 hour charge at 50 amps, it started right up, so I went to Autozone as the first leg of my shopping after purchasing a new battery from them online. To my surprise they were willing and able to install it and take the old one, and for no charge (installer got a nice tip). I am a happy camper and will recommend them to friends and family.

My "check engine light" was on. Because of COVID, they couldn't go into my car. But, they walked me…read morethrough how to hook up the code reader. Once diagnosed, they offered an $8 solution to add to the gas tank. It's a unique set up, there is no gas cap. All three people working came out to help, all wearing masks. Got me going in about 10 minutes. Very helpful and nice.

Bought a used Pacifica from them. Very happy with the way the purchase went. Had a issue minor…read moreissue with car when we got home and called our salesman Austin and they scheduled a service appointment right away. The repair was fully covered. They stood behind their product in a timely and professional way. I'm definitely going back to them for any other car/truck needs in the future. Both sales and service were attentive to my needs. Awsome job Kayser!

I've bought most of my vehicles from here and it used to be a reputable place but with this last…read moreone it has been very disheartening. Lots of issues when on while purchasing the jeep that should not have happed. They cashed a check that was supposed to be held. A few weeks after buying my check engine light came on and couldn't get an answer to get it in then it went away. Now 2 months after purchase the check engine light in on again but for a more serious issue. Cylinder misfire. I was texted by a guy saying he was the new go to guy and come to hime for any issues so I sent him a text... his response... call the service department. Thats not the help you offered. I also prefer email so I have everything on record and after sending a message through their website they tried calling me. I put in the message via website that I preferred email. They obviously dont care about the customers and cant get with modern times and technology...