I've had my car for 5 years now and this is the only place I've trusted for oil changes. They're…read morehonest, and let you know if other things need done but ask prior to assuming. For example, I needed a new air filter and they cleared it with me beforehand. I think that's nice as some shops don't, and you come in to a bill you weren't expecting. They will price out different quotes for tires so you can make the best choice for your budget as well! I know my Subaru is in safe hands every time I call them.

Will not be returning. They said I needed rear shocks because they were leaking. Took it to another…read moredealer ( they said they were not leaking and even took me back in the shop and showed me- NO leaking!!) I was very disappointed in the service or shall I say lack of integrity. They quoted me a price of $1600. For 4 new tires, lug nuts and fix the leaky(?) shocks. The other dealer where I went for 2nd opinion quoted a price of $794. For everything .

Very convenient online scheduling tool. A clear estimate was provided via text message. Work was…read morecompleted quickly on budget. Staff is friendly and professional. We just moved to Lafayette and it's great to have a "GoTo" automotive repair shop.

They came recommended by Todd, the Uber driver. Didn't disappoint. Joe was very helpful start to…read morefinish when we were stranded in Lafayette and needed a brake diagnosis and tow truck. It turned out to be a warranty issue with a master cylinder. So we were only charged rack diagnostic fee and the tow. $127.

This Valvoline has excellent customer service, Lee explains everything well, and is good pricing!…read moreThanks Lee for all your help!

The service was amazing!! I was in and out in tops 15-20 minutes and I never had to leave my car…read more Several people did checks and rechecks which made me feel really good about the work being done correctly. They also did not try to upsell me on anything after I said I just wanted a regular oil change! That I really appreciate and the staff was so friendly I will definitely be a regular customer!! I did have a coupon, which made it about 29$, but coupons are not hard to find and if you sign up for the loyalty program you get a 20% off keychain for future oil change.

If you need your vehicle fixed you can trust these people. There honest kind and dont try and price…read moregouge you. They saved me $1900.00 coming here and we're honest with me I was quoted $2500.00 from car x and decided to get a second opinion and im so happy I did. Thanks Mr. and Mrs. Tire for being true honest good people just doing good honest business to help others out may you all be blessed.

Staff is knowledgeable and efficient. We go here for tires, oil changes, as well as other repairs…read more We have never been disappointed, their work is always great. My entire family goes to Mr. & Mrs.Tire and I recommend them often. They even helped me one day when I had a flat tire, even though they were completely booked! A+ service!

They are honest. I thought I needed new wheel bearings and they said they were good and didn't need…read moreto be changed. They have also helped me with random stuff for free sometimes.

I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

This was my second visit to take five. I posted a review four months ago on how wonderful…read moreeverything turned out. After the usual friendly and a tentative service my debit card would not be processed by their machine. After several attempts, the technician went to speak to the manager who came out and tried to have one more time. He explained he has a problem and it would not accept my debit card. I had no trouble 10 minutes earlier using my debit card at Meier. I told him that was not my problem but his. Then the attitude came. Basically told me if I don't pay, he was calling the police and walked away from me.. A dickhead to say the least. Worst customer service I have ever had. So naturally, I paid with an actual card and not Apple Pay. I've never been treated like that at a place of business in my life. By the way, all the other technicians were wonderful.

I'm extremely disappointed with the service here. My wife brought her car in for an oil change, and…read morethey put in the wrong type of oil for her vehicle. On top of that, they completely overcharged her for the service. There was no transparency, no explanation, and no willingness to take accountability. When we came back to have their mistake corrected, the staff was unfriendly, dismissive, and unprofessional. Instead of owning the issue, they acted like we were inconveniencing them. We trusted them to do a simple job, and they failed at the most basic level. We won't be returning, and I strongly recommend double-checking everything if you decide to bring your vehicle here.

I brought my car there a little over a month ago with an oil leak. I told him i was pretty sure it…read morewas a warped plastic oil pan but the guy assured me it was the oil level sensor. He assured me that lots of cars have plastic oil pans and it's nothing to worry about. So i pay him $700 to fix it. Turns out it didn't fix my leak, was leaking just as badly. So i brought it back to him, and what do you know? Hes explaining to me on the phone that it's because the plastic oil pan was warped. He did seem to feel sorry and give me a good deal on replacing the oil pan, so i spent another 500. He tried to say that fixing one oil leak can cause another, but the oil was clearly leaking from the oil pan the first time i brought it in. I even have obvious photos of it from before I ever brought it to him the first time. I shouldn't have let him convince me it was the sensor. Could he be right? Maybe. But I think the evidence leans towards he made a mistake. Which is fine, mistakes happen. But he could at least admit it.

You're an auto mechanic and you're closing for a week around Christmas. You might put up a sign…read morethat says, "Closed for Christmas Break" or you might do what this West Lafayette, Indiana mechanic did: present the information --and proclaim the great good news....about God's arrival on planet earth.... He's also a very good mechanic. Fixed the heater in my car (a previously under-appreciated component!)... Gilliland Motors, West Lafayette, Indiana. Ask for Jonathan!

The staff were friendly and helpful. It's nice to find a place that actually cares about being…read moreprofessional, and making sure that you are taken care of. They have 100% earned a lifetime customer as far as I'm concerned. Outstanding job!!!!

They are very busy but have been fairly responsive with an appointment, I would recommend this…read morebusiness