I've been coming here since before they were bought out. The…read moreinterior of the store has changed a bit over the years but nothing too dramatic. The prices are fair enough for most things if not competitive. The store is located on a very busy main road, Which can be a bit of pain to get out of. Getting into it, however, is easy enough. Calling them can be a pain as the number on almost all their websites number goes to their tire service department, not to their main desk. Which is something I would think they would fix. Because it must be an Aggravation for customers and employees alike. Aside from that, the employees are knowledgeable kind and very helpful. I have not bought tires here since they were bought out. However, others have and they say that the deals are good. So budget shopping is an option. A bit of a tight parking lot however it's never super busy so that should not be a problem. Give them a call and see if they can help and answer any of your questions.

I called for an appointment & had one for first thing Monday morning. I needed my winter tire…read morechange over, oil change & possible wheel alignment. In just over an hour they delivered my vehicle, & told me I didn't need an alignment. Win! My vehicle requires additional oil to fill, and it was included in the quote, which was a better deal than at dealership or oil change shops. They have a Keurig system in the lobby, so the coffee is fresh & hot. I noticed they have a kid's play area, too. Kudos for the forethought & effort. Hey Vets, don't forget VIP offers you an automatic 10% for your service. Also, they support the Make-a-Wish program, matching your donations dollar for dollar! Everyone wins!

After having my vehicle serviced here, my radiator fluid was very low, oil down more than a qt and…read morewiper fluid empty.

My father recommended this business to me. It was great. You don't have to get out of your car and…read morethey're done within 10 to 15 minutes. I will be back

What I like most about ST (specifically Windham) is when I sit in the waiting area and listen / see…read morethe interaction between staff and customers, I can just feel how customer-centric ST is. There is great knowledge and expertise of products and services, things to think about, how things are done, what's really important, and others. It's not all about selling the higher price products and services, it's about what choices the customer has and the pros and cons of those choices. It REEKS of integrity! OK, the service took a little longer than expected, but there was good communication and customer courtesy because of time needed.

The team at this location went above and beyond their job description to provide me with the best…read morepossible product and price possible! The manager there was professional and down to earth which was just the sweet topping on my most pleasant experience to date! I highly recommend this business and encourage the valuable team members that work at this company to keep up their efforts and hard work bc the most important people, the customers, do take notice and are appreciative of all you guys and girls do day to day! Thank you.

Always pleasant, reasonable and reliable…read more From just changing over summer and winter tires To ball joint repacement and 4-wheel alignments the service staff are great. If you work local give this shop a try

From the owner: Norman-David of Windham, ME invites you to check out our many brands of pre-owned vehicles! Our…read moreextensive inventory of top quality cars has something to please everybody! Our parts department offers genuine Suzuki and other brand car parts. We can get your vehicle in the best possible shape with top-quality OEM car parts and accessories. Getting your car serviced and repaired properly is essential to getting the most out of your vehicle, because we want you to have it for a long time. Our Norman-David Auto Repair Center has professionally-trained service and repair technicians with the experience and skills to get your car, truck or SUV running like new. From oil changes, alignments, and inspections to major car repairs on your engine and drive train, our technicians will do whatever it takes to get your vehicle safely back on the road. Visit Norman-David today!

Sorry but I need to give you a thumbs down for your service and fees. Looking at the bill I paid on…read moremy visit last week and comparing the parts fees with NAPA online it appears you upcharge the parts about 80-90% . I can see a little extra on parts but almost double fees for parts???? And then this visit I booked ahead a week for an appointment and left you my vehicle for the day and you not getting the work done didn't sit with me well. I know we all got to make a living but you need to be reasonable with your clients. Too bad because you seemed to be responsible and knowledgeable on speaking with you. Courteous but....

These people screwed me, and now won't answer my phone calls or respond to my messages. I bought a…read morecar off the owner, who claimed to be William Phinney and when I called asking for him they said that no one goes that name. I bought this car under the impression it would run and drive, for more than 2 weeks. Seeing as he reassured me this car was doing great. 2 weeks later and here I am replacing a part he swears he just put in. Dropping $500 I just don't have into a car I don't even want anymore. Do not ever go here. They are scum bags, and will screw you.

I was about an hour away from home when an alert came on saying, "Transmission temperature near…read morelimit." Needless to say, I was a little nervous! They were so helpful, took my vehicle right in, checked everything out, and got me back on the road. I'm so thankful for their kindness and willingness to help, especially when I was so far from home. I would absolutely recommend them!

How this place is still in business is beyond everyone we know in the business…read more As a Master mechanic, If I didn't warn folks about this predatory shop I wouldn't be able to sleep at nite... shop around please...this place is notorious for ripping off customers..charging g three times the cost for parts or more and padding the bill in anyway they can. .. so many fake reviews and they still have only a 3 star rating. Don't be fooled by this place , I have had too many folks and other shops tell of the trickery and games this place will play to get more money out of the customer. They will smile at you while they overcharge you for anything they can. Shop around for a reputable place...in my opinion and many others in the community, this is a bad place to get your vehicle serviced at...period.

So,bad! Gave me a long entirely BS list. These dishonest mechanics need to learn that some people…read moreknow their car. Either lost or stole the key fob. Searched the car and put a fob that i'd hidden in there on the key chain. I know because that fob had it's own key chain that was still attached.

daughters car went in for rear brakes, less than a yr later they did then again (parts warrantied)…read more10 months later back brakes non existant, pads gone ,rotors and new caliper needed. 3 times in less than 2 yr

A family run company with honest prices and a quick turn around. I needed all four breaks replaced…read moreon my Toyota Prius. A costly to-do that can be stressful for a college student like myself. It was a pleasant surprise to find that the tire pressure monitor was reset, the invoice was thorough, and the customer service was immaculate.

If you've read more than one of my reviews, than you know I am a newer Windham resident. I don't…read moreknow much about mechanics in the area and was unfortunate enough to have my car break down on 302, the day before a long driving trip to Tennessee. As I slowly rolled into a nearby parking lot, I immediately called AAA for a tow (these guys are the local AAA towing company). I didn't know what the issue was but my car was overheating and the engine light had gone on. Arghhhhh!!! It was 4:30 on Sunday and I knew, that in Maine, there are no late night car repair shops (I'm from Ohio where you can find someone to work on your car until midnight). I opened the hood and sure enough the belt to my water pump had broken (later I learned the water pump had gone bad causing the belt to split). So I sat there and waited. A series of events happened that don't pertain to this business, but eventually the tow truck driver showed up (I think his name was Bobby?) and he helped me out. We ended up taking my car to their repair shop. I was going on faith that I would have a good experience and that they could get my car fixed ASAP, the next day, so we could hit the road. I knew nothing about these guys other than they were close local and that "Bobby" worked for them. Well it wasn't quite ASAP, but they did get my car running the next day and they did a great job making sure it was road worthy again. I had a good experience and would return to them for more mechanic needs.