I was on a business trip from California to Utah and back and on my return I developed a problem…read morewith the lights on my dash going crazy and speedometer not working I stopped in Winnemucca, Nevada and the first auto parts place I went to couldn't refer me to a mechanic and didnt even seemed like he wanted to talk to me so I left and one last try stopped at O'Reily auto parts 942 winnemucca blvd , Brayden checked my car to see if there were any error codes and didnt have one, however Jinnie and Amanda told me about this issue they had because they had a truck like mine and have seen others at the store purchase parts to fix theirs also with the same issue. They save me a hotel stay and a bill for the repairs from a mechanic. Turned out it wasn't a big issue with my truck anyway.I was 500 miles from home and was worried I might get stuck without a ride home

In the first leg of a(nother) CA-to-ME road trip, with temperatures soaring as I (we, if you count…read moremy beloved car) headed east into the southwest, I realized I should have extra coolant at hand, and bought a gallon of generic Havoline at the next road stop - only to remember later that my Honda has special needs. I stopped in at O'Reilly to find out what exactly those were, and behold, there came Teah! She guided me with enthusiasm, humor, and endless patience in researching and explaining what was what - so I walked out with the proper niche product, leaving my not-to-be-used-or-all-heck-will-break-loose Havoline there to be donated to a deserving individual. A minor item, but a really wonderful employee. T.E.A.H. ! You rock. Thank you.

Drove threw town noticed i had flat and decided just go out and get new tires…read more. Unfort thid happened on sat not alot of places open stopped in carquest and was recomened here. There not open on weekends but unless called however very happy with the service i got vs probably spending 2 nights exttra in town.

From the owner: Carquest is a locally owned and operated auto parts store that has been serving our hometown for…read moreyears. We stack decades of hands-on experience like playing cards to get our customers the right answer, the right part, right now because in our business real answers from real people are crucial. Carquest customers always get a quality, local parts experience while also being backed by Advance Auto Parts and the largest parts distribution network in the industry. But we're not accountable to a corporate spreadsheet like our big-box competitors. We answer to the legacy of family businesses and to the towns and neighborhoods we grew up in. From the repair shop to the Little League field, we're here, and we're committed to you.

Driving back from Idaho Falls to Reno when the u joint came apart 5 miles east of the small town…read more This shop was highly recommended by folks in community and they do live up to that. Quality service, great communication and super accommodating. The staff is awesome. There's no taxis or Uber in town and they helped make it easy. Thanks for the fast turnaround and getting us back on the road. From one family business to another. 10/10 recommend.

Shirrick is a 100% rip off -4star reputation…read more welds break and refuses to repair His word is worth nothing Strongly recommend any other shop

I've been coming to this store for my auto parts for almost 3 years now. Super friendly staff. I…read moreusually place my orders online and make the 70 mile trip from a neighboring town, should be called a village. I digress, the staff at this store promptly have my order picked and ready to go. I'll continue to use the winnemucca store for my small business needs. Thanks to this crew for keeping the parts related hiccups where they belong, on me. When I can't order online due to time constraints, they are just as helpful and friendly.

Definitely will recommend this store, Nathan helped me with every question I had and helped me…read morechoose the best batteries for my truck! Everyone in the store greeted me and ask if I needed assistance they went above and beyond. Thank you!

Do not waste your time or money. These guys are rude and a…read morehugh rip off! At least JesseJames only robbed trains these guys rip you off on everything. Very high tire prices. 20 bucks for a balance. After hours sunday morning $190. One tire nearly $600 after fitment. A licence to steal.

I wish I could give Blake a Six Star review…read more We were passing through on the way to Colorado and my Ford Diesel blew a high pressure oil pump a few days before Christmas. We were stuck and our trip was in jeopardy. Blake made a few calls could not locate a mechanic that could work on the vehicle that day and helped me get back to Reno to get a rental vehicle and helped get my vehicle towed back to Sacramento while my family continued our trip. Great customer service!

We historically would with Napa's exorbitant price because we felt their counter people were the…read moremost knowledgeable. But that doesn't appear to the case anymore. I changed my first bearing hub. It appeared to me that there was a hex nut around the spindle. But wasn't a hex nut. It was only a pad sandwiched between two large washers. Appentently none of the employees at Napa, Winnemucca didn't any what it was. They sent me a hex socket that was scatched inside. When I tried to return it I was told I couldn't get a refund because it had been used. Beware of the Napa. They sent me a damaged socket and then would take it back because it was damaged.

Had to get towed in the middle of a trip to fix a mystery electrical gremlin. Luckily Humboldt Ford…read morecaught my call, took my truck in, and fixed it even on a busy Saturday (and they even stayed late!) Alethia communicated clearly with us at every step and her remarkable technicians saved our trip. Everyone at the dealership was pleasant and helpful. Kudos to the entire team. I have worked with numerous dealerships and private garages over the years and nobody even comes close to the level of service. I'm so glad I discovered them.

We were passing through Winnemucca on Tuesday and Wednesday July 21st/22nd when I had an issue with…read moremy F-250. I stopped by Wednesday morning as we were proceeding out of town with a noise within the engine compartment. Diana (customer service lead) quickly made arrangements for a technician (Bryce sp?) to take a quick ride and troubleshoot the noise. He quickly identified it was coming from near the transmission. The service dept was able to perform a full diagnostic later that day to determine it was a faulty starter Bendix gear. The replacement starter was several days out from delivery. I worked with Diana to expedite the part for a much quicker delivery. The part arrived on Friday morning and I was notified that they will fit me into the schedule for that day for the replacement. It was done by 1:00 p.m. that afternoon. We were soon on our way after that. I would like to thank Diana, Bryce, Alethea, and most likely the shop Foreman for getting us The truck repaired and underway much sooner than anticipated. I would highly recommend Humboldt Ford to anyone needing service on their vehicles.

Driving to Vegas from PDX in our Jeep Wrangler and lost a U-Joint axle cap 50 miles from Winnemucca…read more. No one in town was able to help us in such short notice and even tho he was really booked and busy upon our arrival he refused to let us go without helping us out. Thanks a Bunch Jon. Our family and I really Appreciate it. May God Bless you and your business VIVA LAS VEGAS Greetings From Portland.

I was on a long road trip that included a stop in Winnemucca. Shortly before arriving to town, my…read morecar was making noise under the driver's area. Reluctant to continue the trip, we pulled up to Car Clinic and John took the time to take a look at our vehicle which had stopped making noise in the meantime. John assured us that there was nothing structurally wrong and we finished our trip with no problems. He refused to charge us for this brief diagnosis. If I find myself in the area again and need a mechanic, I know where to go! Greetings from Seattle!