I went here to return a laundry softener and heavy-duty detergent. The process was smooth and easy as long as you have your receipt with you. The refund was given to me automatically. So grateful for this. read more

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I had to buy some pain relieving cream and nail polish removers for kitchen island table so I decided to go to super store Walmart inside Buena Park mall. They have a wide variety of everything compared to Walmart neighbor. I couldn't find my items easily and found it in the window w lock. I had to call the customer service rep to open the window for pain relieving cream. Takes time to buy something since they had lots of problems by shoplifters. Almost everything was locked. However, the prices are cheaper than Target. They had more selections compared to Target, CVS, and other markets. I found what I needed to buy from Walmart. And plus one stop shopping area if you are inside Buena Park mall. That is why I go there so often. Now this mall is under construction at the parking lot. I saw the sign for a new apartment or town home something like that. I hope this mall turns a beautiful contemporary residential area, shopping mall like Brea city. read more

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Would give 0 stars if I could. My mom came in on Valentine's Day, and has a long term mobility disability. She went up to an employee named Joyce, who was loudly talking on her personal phone while working. My mom went to ask her a question; Joyce clearly look annoyed, and replied to the other person on the phone, "Ugh, this disabled cripple is asking a question right now." Looking forward to what Walmart HQ will be saying about this. read more

Closest Wal-Mart in Buena Park to several of the hotels I regularly use when I travel to Orange County. Decent sized, I often use it to pick up toiletries and other things I forgot to pack on a trip. Wal-Mart is one of my favorite brands as I enjoy their price, convenience, and the fact that their app shows inventory and in-store location. It makes shopping so targeted and quick! Repeat and recommend! read more

Walmart - Travel toiletries & lens cleaning fluid - Department Stores Near Me - Buena Park, California

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Go see Liv for excellent customer service excellent and professionalism courtesy and all the other components that everyone else needs to use. read more

Walmart - What in the goddamn hell kind of discount does this even serve? - Department Stores Near Me - Buena Park, California

I stopped by this Walmart for essentials. We just moved and realized that we needed some things. I came here to grab some bathroom essentials. We needed shower curtain hooks and a shower caddy. I found exactly what we needed here! It wasn't too crowded. I was able to get in and out easily. Plenty of parking at this location too. There's lots of mall parking available. Service was fine. It was standard service for Walmart. Nothing about average really. This location is huge- they have a lot! Good variety of things. It was pretty organized and clean. Some things were out of place here and there. Good place if you need things for your house. Decent variety and they are sure to have what you need. I don't come to Walmart often, but I would come back to this one if I found myself needing some household items. read more

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This is for NATHAN in the TIRE DEPARTMENT! Exceptional worker. Excellent customer service. Walmart give him a raise!

This walmart is getting worse through the years. I bought a pistachio variety box and when I was about to open I am already suspicious seeing the weird glue in the box. And surely 1 piece is missing. Before there are shampoos that I bought almost half filled. Today the counter, instead of bars, the lady used hangers as divider for thr next customer. read more

Walmart - Glue in the box - Department Stores Near Me - Buena Park, California

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This is more of a review about one of the workers instead of the store as a whole. That I will say thank you Victor who is stocking shelves on January 5th 2026! I went to Walmart looking for a newly released item from a fandom and was sad to see that it wasn't on the shelf. I decided to wait a little while because Victor said that it might be in the stuff he was currently putting on the shelves. Sure enough after about an hour or so he pulled out exactly what I was looking for! Thank you so much Victor for making sure I knew that it got put on the shelf! read more

On 09/14/2025 I ordered a Samsung 58" tv and Angie's instant from Walmart.com. Their order number 2000134-47757954. EFW delivered it. They texted me it was at my door. The box was leaning against my garage door and was open. A half hour later the guy from Angie's was knocking at my door to install it. We took the tv out of the box and the screen was cracked. I called Walmart and the said they would pick it up. It took 10 calls to them before EFW picked it up on their pick up #85692230 on 10/08/2025. I called Walmart another 5 times. A customer service person in a far off land named Ju gave me a refund reference #251031-75568-0000. She told me to wait 48 hours for an email. It never came. I called Walmart another 5 times and every time I called the rep in a far off country named Ahmed assured me I was getting a refund. These customer service people are professional liars. I never got my refund. Next I'll try my bank for help. Don't order anything like a tv or electronics from Walmart.com This review is about Walmart.com not any particular store. I would spend hundreds of dollars a month sometimes over a thousand from them. I will never spend an other penny with Walmart again. read more

Walmart - The open tv box at my front door that EFW delivered. - Department Stores Near Me - Buena Park, California

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Do not come here for an oil change...unless you've got 3+ hours to waste! Absolute waste of time! They have zero concept of time management and less than zero customer care. read more

Tania at the customer service self checkout is always unwilling to help me I come to this location after the gym five plus times a week and she is the only employee that is always unprofessional and rude at this point it seems like she is racist because I have seen her treat other customers differently. I shouldn't have to get a manager every time I come into your store for the same employee deploarable behaviors. Coach Joe and today Michael and another manager a few weeks ago. I will be contacting Walmart corporate office at this point because something needs to be done about this employee behavior or I will not be giving Walmart my hard earned money any longer. read more

I bought a car battery online and I went inside after receiving my order at my vehicle to return the old battery to get my core charge refund. Walmart employees were very rude to me. And were laughing to refuse service to me. They wouldn't give me their names. It's not the employees fault, it's a Walmart corporate problem to only give me a gift card instead of the cash back or refund to my debit card. An employee from the mechanic bay made a rude comment too. So all the food that I just ordered from Walmart is spoiling in the hot sun during this situation. I doubt I'll ever be back here again. 8450 La Palma Ave, Buena Park, CA 90620 read more

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Absolutely AWFUL customer service! I tried to price match an item I picked up at Walmart and the customer service agent named MORALES, not only screamed at me in front of my own daughter but took my items AND my credit card from me. I am in the process of getting a lawyer to SUE my items and card back from this person!!! This is the WORST Walmart I have ever visited and MORALES should DEFINITELY be fired both for awful customer service and for THEFT!!! read more

I ordered some stuff from the Walmart app and accidentally ordered from this location instead of my nearest Walmart, i was so lost. But mark the employee was super helpful he guided me to the right pick up location, and handed me my stuff! He waited for me while i found the parking spot for curbside pick up Thank you mark read more

You get one shot to give great customer service or bad customer service you choose Went here the other day I don't normally shop here that often about once every 6 months I usually buy most everything off Amazon my go to is to park on the tire center side it makes for an easier exit and check out so when I got to the checkout counter in the tire center the old lady behind the desk no visible uniform or name tag immediately started bitching about how they don't normally ring people up back here anymore and that they have a limit on how many items Etc seem like she really didn't like her job all that much I simply stayed quiet and just replied okay as I placed my items on the counter quietly taking note of my surroundings and the lack of any kind of signage denoting this so that I would know ahead of time before I even get in there as somebody who has never ran into this issue before how am I supposed to know this and without any clear signage she had a chance to give me good customer service and she killed that by simply griping about all the things wrong reminds me why I don't come here as often and why I buy most of my stuff from Amazon read more

This review is specifically for the tire center service dept. First off, the technician there is super rude to the customers, second, they are very disorganized when it comes to processing orders and returns which resulted in hours of wasted time. I advise to go somewhere else more competent. read more

I use to love coming to this mall, not sure why someone would open a walmart, attached to the edge of it! Of course, its going to make the mall die you know? The service here is slow. Found some older stuff where they were selling bread. I tried to get some help with something, the guy was pretty rude about it. Prices are ok, but I try to avoid coming here. read more

Robert in the auto department was AMAZING!!! After a mechanic friend of mine couldn't get my windshield wipers installed on my Nissan Cube... I was taking them back to walmart for the correct wipers. Robert quickly noticed that I was out of my element and came to help me. He went out of his way to help me make sure I had the correct ones and he assured me that the ones I had would fit!!! He then said that he would take a look at my car and see what he could do. I asked how much this would cost and he said,"Nothing!!" He then proceeded to help me put them on and they were a little bit tricky, but he did it and even let me film him doing it to show my friend!! BEST SERVICE EVER!!! ROBERT DESERVES A HUGE RAISE!!! I will now always come to Walmart for my auto needs!!! Thank you for making this girls life easier!!! I appreciate you Robert!!! read more

Came here this afternoon to get my car serviced and while I waited, i did a little grocery shopping and then checked out in the service area, I was helped by Jennifer "Jenn" I believe, she had purple in her hair but I was quite surprised at how rude she was. She processed to tell me that this area has no full time cashier and then she didn't have the tool to open my deodorant in the security box. Boy I'll choose where I shop and get service next time! Customer service should be #1 and being kind is an added bonus! read more

Finally went into Walmart after on previous visits, using its parking lot as a place to eat our Portillo's Hot Dogs when it was too crowded inside. It is the anchor store in the Buena Park Downtown shopping mall. It is well layed out, with most shelves fully stocked. There is a dedicated sewing area, where bolts of fabric are available. They are using the garden center as a Christmas Center, with a large selection of Holiday wreaths, ornaments and trees. They also have a Taco Bell inside, though the prices seem to be higher than in a free standing store (kinda goes against the Walmart mantra of 'lower prices...period'. read more

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The lady at the makeup section is constantly making people take surveys for her and makes the people that want to pay wait longer than necessary. If you tell her no she just keeps pushing that it won't take long and blah blah blah read more

Went there yesterday to buy some clothes and to try to find some food supplements. I asked one of the workers at that section about the supplement and he felt annoyed by me asking him, because he thought his work was interrupted by me and what he was doing was way more important than me trying to decide on buying what I want. I think Walmart should train their employee better or stop blaming them if they do not finish tasks they have to do if they are helping the customers. You know I can buy same thing from anywhere and the market is over saturated with products, they should be kind and helpful to customers if they want to make it in this tough economy. Another thing, there was a person smoking one foot next to the wall of Wallmart, keep your wall clean of these people, after I sniffed his smoke my asthma started. read more

This racist Walmart location locks almost EVERYTHING in cages ! Why can't this one just be normal and just lock the expensive stuff up like all the normal Walmarts do ?! Only reason I still come here is because it's close and I'm not gonna be one of those "I'm never coming back" guys because why would a multi billion dollar company even care anyway ? read more

Roberta the cashier is AMAZING!! I am giving her and her alone the 5 stars. The store and staff itself gets 3 stars. The customer service is hit and miss. Store is okay. read more

So I went on Walmart's website to purchase gold spray paint for a project. After the spray paint was delivered, I noticed that it was not the right color type of gold paint that I needed and also the lid of the spray paint can was cracked and hard to twist open. The next day I decided to go to this Walmart (because it was the closest to me) in person to return the spray paint. I go to the return department and this Caucasian woman about 5'8 in her late 30's with shoulder length blonde hair and with kind of heavy makeup on (I was not able to catch her name) was at the register. I let her know that I need to return the spray paint because I accidentally ordered the wrong color. I also let her know the spray paint has never been used and is completely new since it was delivered just the day before. She asks me about the crack on the lid and I tell her the lid on the spray paint was cracked when it was delivered to me probably because it was shipped in a simple plastic bag. She looked at me with confusion...?! She asked me if I had a receipt I let her know that I purchased the spray paint online, and the paper that I had on me was the only form of receipt that came with the item when it was delivered. She did not believe that I purchased the spray paint from Walmart even though the paper and email receipt both clearly stated "sold and shipped by Walmart" and had a barcode and everything. I don't know if she was trying to undermine me or what. Because she then proceeded to say that I bought it from a third-party website not through Walmart's website. Huh?? I told her "I went on your Walmart website to find the item and purchase it on there too, I didn't go to a third party's website to find and purchase the item." The item may have come from a third-party, but Walmart is the one that sold it to me so...?? She then directs me to go to a Walmart Neighborhood Market located on Beach Blvd and Lincoln Avenue. She said the people there can do the return for me. I asked her several times to really make sure they could do the return for me because I didn't want to drive there for no reason. She kept reassuring me that, that Walmart Neighborhood Market can complete the return for me. I take her word for it and I drive to the Walmart Neighborhood Market on Beach Blvd and Lincoln Avenue. I get there and after about 10 minutes of waiting, a lady finally comes to the customer service desk. I explain to her my situation and I tell her that an employee at the Walmart Superstore on La Palma Avenue advised me to come here to do my return. She asked for a receipt in which I once again whipped out to show her and this employee also didn't believe that I bought the spray paint from Walmart??? She tells me that in order to complete the return, I would need to go to the UPS store or post office, purchase either an envelope or cardboard box, pay for a label or print one out and mail the package back to the third-party. I just stared at her and I was too tired to re-explain that I bought the spray paint from Walmart's website, so I just left the store. Now I am stuck with a spray paint that is the wrong color when they could have just done a simple return or exchange for literally 1 item. I'm extremely upset because I feel like I wasted about 2 hours of my life that I can never get back. After that whole mess, I will never shop online or in-store at a Walmart Superstore or Neighborhood Market again. May I suggest that if you ever think about going to a Walmart, just don't because you will regret it. However if you feel like you must go to Walmart, you best make sure that what you buy in-store or online can be returned. Lastly, the employees are unhelpful and look like they just want to die already. These stores should be called WALFART instead. read more

Walmart - Huge crack on lid when delivered smh.... - Department Stores Near Me - Buena Park, California

I do not recommend this location 8450 LaPalma Ave Buena Park. The only one I think is polite and respectful is Neelam. I pick up Rx for my client at Walmart Pharmacy on Beach Blvd and Lincoln the pharmacist greet me by name. Quinn, Ashlee, and Alex are the greatest! They will even come out to register if they see line is waiting! Not so at Walmart on LaPalma. Been going there for years and no one has EVER called me by my name. Nor have the pharmacists EVER come from behind their counter to a register and help with the line. I'm just saying that personal touch matters. read more

ordered several items to pick up, cancelled the titem ans exchanged and paid again.. It charged doubled and more and no refund is given. It is a fraudulent read more

This is very long awaited review. I've been coming to this Walmart since I was a child. Up until now. I always come to this specific Walmart. Lately over the last couple years the customer service here has dramatically plummeted. The employees here are no help whatsoever; they're either rude and disrespectful or just don't know what they're doing, acting all confused. You need a specific item and don't know where it is? Don't ask their employees, they don't even know where it is! Then you have Self check out and that receipt Nazi at the door. I can have 4-5 bags in each hand and he'll stand right in front of me preventing me from leaving until I show my receipt. What's the point of the 2-3 employees in the self check out area? Wouldn't they know if I stole something? Like come on! If my hands are full with bags of groceries and I have no cart, don't be inconsiderate and stop me for a damn receipt, I have heavy bags I'm trying to get to my car. Like the last time this happened, I'll either just give you my receipt and continue to walk right out or just ball it up and throw it away. I have no idea why so many companies give Walmart exclusive snacks, drinks, and other items when their overall service is complete garbage. **On the bright side, they have Spicy Queso Funyuns** read more

Walmart - Spicy Queso Funyuns!!! - Department Stores Near Me - Buena Park, California

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I just want to reiterate that this Walmart's staff and maybe all of Walmart in general probably but the staff especially play a part in company culture.... This Walmart is awful. They are not good people here. They are abusive bullies who refuse to be kind and helpful. They kicked me out of this store for no reason and have no plan to give a sincere apology. Despite my longtime patronage. I go up to the customer service counter one time, and they had no desire to help problem solve. These people deliberately hurt their own customers. I doubt anyone was reprimanded as corporate never responded either. It's disgusting to see their faces in there. That was sick of them to kick someone out for no reason. Utterly bizarre. I was minding my own business, in the process of making a purchase when they came up to me to kick me out. read more

Walmart - My too long Yelp review. - Department Stores Near Me - Buena Park, California

No issues really with the store itself. It's the constant harassment from the vendors outside. Lately the ones hawking phones and tablets. They can be down right insistent. One guy tried to block me from entering the store. The store's "security " people, Bronsnan or whatever, don't do a darn thing about the harassment by these people. Neither does mall security, but Allied Universal rarely does their job anyways. Anyone else have issues with these "salesmen"??? read more

Found multiple products displayed above 2 shelf tags for $17.99. We decided to buy two. when rung up, they showed $39.99 each! Took a picture of the shelf and showed customer service, who said "Technically we should honor it, but.." Then they called a manager and sent someone to check the shelf. That peroom said "They were just all pushed over" We didn't rearrange the whole shelf and he said "they were just ALL pushed over." They weren't just pushed over, they were displayed! Amazon wins. No more Walmart. If we all say no to this greed then it will stop. I for one will NEVER shop Walmart again. I will pay more for honest service. read more

Walmart - Display - Department Stores Near Me - Buena Park, California

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Had a really bad experience today I go to this Walmart all the time. But today was different I usually go through the automotive checkout because it's faster and my uncle is handicap so it's easy access to get to the car. So I noticed this REDHEAD dyed haired really short heavyset woman started following me to the automotive cashier checkout and was just like behind me which made feel really uncomfortable I have no reason why? It was really alarming to me that someone would followed me I felt really uncomfortable like I was doing something wrong. I will never go back to this Walmart after this incident. read more

This place is a dive! Do not go here! Also if you're Christmas shopping for wicked items good luck! They refuse to sell any of the dolls or anything to do with it. They say "it's not allowed" but they they have a ton on the shelf's. This place is shady! I bet the employees are selling stuff back door! Avoid this store!!!! Awful!!! read more

bad customer service and the manager don't care an employee name kaney has a bad attitude and embarrassed me in front of customers i spoke to the guy manager that was in shift today 7/22/225 in the afternoon didn't ask for his name cause i was so mad and embarrassed that i forgot to ask for his name but he seems he didn't care read more

I usually do not go to Walmart much, but I love this location near Knotts Berry Farm, and I always find good deals and bargains here. Nice people work here, and I like coming here to get little food and groceries too. I'd come here a lot when I lived in Cypress. But its nice to visit again. read more

I am here to get an oil change service. I expected they are using their own brand oil, but they are using Penzoil oil. Even the old gentle man was very nice and kind . read more

Walmart - Walmart auto center - Department Stores Near Me - Buena Park, California

I come here sometimes on the weekends and it's always stressful, because people don't watch where they're going until the very last minute, at the end of every aisle, they're like zombies or possessed robots. They don't watch out for people in front of them. In the early 00's coming here was a lot more fun, the vibe was just so different, the Walmart was adjacent to the Mall and it had a little more variety of stores, you got a sense of euphoria just from being there Back to Walmart if you come directly and enter, you're immediately harassed to sign a petition,even back then but more so now. Or you're asked to give to a charity Dude!, If I'm going to shop in your store, Don't harass me or threaten me. Please or go on and on about a charity you know your not going to give money to, same thing when you go by electric, quick question, who do you have for Internet? Am I back in a Mall in 98? I thought you weren't allowed to have Kiosks anymore because of complaints Not to mention, people will buy stuff from there and try to sell like cupcakes small ones to people who come into the store for a larger profit Scammers I digress read more

Was going to get my tire changed here but since they called me twice stating that theyre not going to change my ties cause they cant find my wheel lock, after waiting for a couple of hours. Went there to pick it up, and found the wheel lock myself, where I told them it would be. Laziness as its finest. read more

Their curbside sucks! They make you wait until another car pulls up so they won't have to do double the walk. Today I waited 15 mins for a car to pull up and they finally brought my stuff out read more