Lovely experience getting some vaccines here! They were all very kind and the service was prompt. I…read morehad an appointment and the pharmacist on time, and very helpful updating my records with my new insurance. Smooth vaccines. I didn't even feel the needles--definitely good at what they do. Very nice CVS. I'll definitely be back.

Visiting from Baltimore, it didn't shock me to see so many unhoused people on the street outside…read morethis CVS. And, experiencing a customer having a mental health episode at the counter didn't faze me either, but I was impressed with the cashier's ability to handle the situation with grace and compassion, while continuing to move customers along and do her job. Well done! I still don't like paying for water. I REALLY didn't like paying a bottle water "tax" here in Chicago. WHAT? There is literally a 5Cent tax on each bottle of water you purchase.

Pretty decent Walgreens location located downtown near the Willis Tower. They seem to have well…read morestocked shelves and pretty efficient cashiers every time I stop by. Sometimes there is a line to check out but like I said, cashiers are pretty efficient a DJ know what they are doing so the line goes by quick. A good location if you need a quick snack, a makeup run, or whatever. They tend to always have what I am looking for and sometimes their clearance section has some nice finds!

Employe's are the rudest employees ever I asked one of the ladies there to unlock the thing so I…read morecould get a phone charger and she told me that's not her job. Go ask the person up at the front and the lady that opened it for me I asked her if I could see it so I can make sure it was the right one and she told me I could see it after I paid for it and you can't return anything at the store

My experience with this Walgreens location has been nothing but positive. The pharmacist, whom I…read morebelieve is named Nancy, is personable, informative, and caring. For some reason, her name is currently slipping my mind, but I greatly appreciate her expertise, how she engages with me, and how she ensures I leave the store educated about any medications I picked up or taking. Regarding the store staff, they too are also knowledgeable and friendly. I almost always find what I'm shopping for. Kudos to this team for their expertise and engaging approach to their work. 79 West Monroe on the corner of Clark and Monroe. 5/29/2026 at 1:48 PM

I am writing to share my positive experience regarding my recent visit to the pharmacy. I visited…read moreon what seemed to be a very busy day to fill a prescription for pain medication and antibiotics after a tooth extraction. Although I was initially given a two-hour timeframe, your team quickly filled my prescription (after a bit of encouragement from me,) which I greatly appreciated given my discomfort. I am incredibly grateful for your understanding and prompt service during a difficult time. I am giving your pharmacy five stars for the excellent support I received.

I love this Pharmacy. This place is the optime of the opposite of a corporate pharmacy. A small…read morepersonal business where they know my needs and remembered my name shortly after I started getting my meds there. It is very far from where I live but I like giving them my business even on days when I don't have a doctor appointment upstairs. They don't have all those extras that you find at CVS, but they will attend to your meds and answer your questions in a soothing knowledgeable manner.

Kind and helpful service .. great advice. Location easy access and limited parking .. store a bit…read moreoutdated needs update.

I have always received my medications on time. The drivers are very nice. Haven't had any issues at…read moreall

Had prescriptions delivered by Capsule for years reliably. I no longer can recommend them and am…read moretransferring my prescriptions elsewhere. Have had issues with the last several deliveries (driver saying no one available for delivery, though there is always someone at the front desk of the building), causing several lapses in my medication regimen. It's a shame bc it was so convenient! Oh well- all good things must come to an end..right?

The absolute worst pharmacy on the planet. Somehow on a Saturday there is only one person working…read morethe register. There's about 10 people in line and two others waiting. Upper management really needs to get its act together. It's not just staffing issues, as medication refills are typically partial making it necessary to make 2-3 trips to the pharmacy to get the total prescription. This is clearly not an issue with staff, but management who is trying to have minimal staff to save money. I'd highly encourage everyone to move their prescriptions to Amazon and have them delivered. What was once an incredibly frustrating experience 2-3 times a month is now something I no longer think about and is stress-free. Based off of the other reviews, pharmacy issues seems to be a theme here.

IMO Pathetic pharmacy…read more Under staffed and not efficient. Be ready to stand in line for long period of time. Dont try to phone in for a question, because you won't get through. Taking my business elsewhere.

I often stop here after my tutoring gig at St. Ignatius, helping students prepare for the ACT. The…read morestore is often understaffed, but I've never had a problem with service. There is a security guard stationed at the entrance, yes, and reviewers like to point out the surrounding public housing and certain instances of crime. Ok. So a couple of people are committing crimes in the area. Let's be careful about navigating the neighborhood. BUT, let's also be careful about implicitly perpetuating general racist views towards African Americans because of a few bad apples. Yelp loves a good witch hunt, and it's really disappointing. I encourage all of us white allies, Latinxs, and African Americans instead to be reflective of the colonial mindset that imprisons us and to do the hard work to dissolve that. I make sure to smile at the cashier if it's been a particularly long line. Sometimes the pharmacy is backed up with customers so I just check my emails (Tell President Obama: call off raids against immigrant families, Sign the petition: Stop bullying transgender children, Sign if you agree: Ban Bee-Killing Pesticides). The isles and fridges are stocked with food high in trans fat and sodium. Mostly I stop here for the Redbox outside. It's the closest one to me, and the selection is mainly big budget studio films and Tyler Perry knockoffs. I would appreciate stronger indie choices for this location's curation. Half of the available movies are Marvel. Though there are worse things to watch than ScarJo. Her performance in "Under the Skin" was quietly arresting, evoking Hepburn-esque curiosity with merely her eyes, as an alien roaming the Scottish Highlands. Though if I'm truly honest with myself, last year I enjoyed "Lucy" more than I enjoyed "Under the Skin." Because I immediately understood "Lucy." It was weird enough to feel fresh, it appealed to my tastes, I identified with and appreciated the themes, and I wasn't once confused. I recognize that "Under the Skin" is undeniably more challenging, more complex, and better directed. But at the end of the day, I need "Under the Skin" explained to me. I got a vague idea as to some of its themes, particularly right at the end, but most of it made no sense to me until I sought out and read analyses. And I'm always ashamed of myself when this happens, because I feel like I should have been able to figure it out on my own. I sometimes fear that as a viewer I've rendered myself blind to subtlety, growing up watching Michael Bay films and summer movie blockbusters, Hollywood studio films that go big and wear their intent on their sleeve. I had to pause "Birdman" the other day because I couldn't stop crying. I get frustrated and the room gets dark when I try to read and appreciate the hidden meaning in works. Then I start to think maybe the filmmaker is making fun of me. He purposely made something opaque to watch me squirm as I try to squeeze meaning out of something meant to point out my stupidity. It's been my goal to be as well-rounded of a viewer as I can be. So I sometimes rent the Tyler Perry knockoffs, just to cover my bases. I want to be able to appreciate any film on its own terms. But too often I find myself needing things explained to me about a film's intent, and I feel I'm not getting any better at it.

Pharmacy technicians laughed in my face when I tried to walk-in the drive-thru after being denied…read moreentry by a security guard. I needed to get very important medications from there and it was first time needing to get it picked up. Pharmacy techs were so condescending and said "we can't help you, please leave," and I saw other pharmacy techs laughing in the background at the fact I'm walking through the drive-thru. Sorry I don't have a car, but maybe you should actually try to prioritize the health of people if you want to be in the pharmacy world when they need help. Worst staff I have ever met.

This is an amazing example of the wonders of small, family-owned businesses. Service that the big…read morechains could never provide such as being welcomed by name both in person and on the phone. Could not recommend this place higher. Wish I could give 10 stars!

A nice pharmacy where they do what they can to help you. Picking up prescriptions are much quicker…read morethan the chains, and they will also work to make sure you get the best price for your medication. I had a script that went to Walgreens by accident, and found it was cheaper at Pilsen Pharmacy by half once it was correctly sent there - turns out it was more expensive WITH insurance, so they made sure to give me the best price instead! Their only drawbacks are shorter hours than the big stores, and they are not part of that (terrible) iPledge program, so if you need isotretinoin, aka Accutane, you'll have to go to one of the chains.

Walgreens Chinatown, yep. Like the other Walgreens, pretty straight forward. The lots seem to be…read moreless cared for and maintained like they were before. I've noticed a decline with that, but it was well stocked and priced fair for Market . Closes by 10pm. Across from the West Gate Entrance to Chinatown

Walgreens are Walgreens and there's generally not much to distinguish one from another. This one is…read morea tiny bit more unique than others because it has signage in Chinese, similarly to the Greektown one, since this store is located in the middle of Chinatown. But that's where the differences end. It's otherwise a pretty cookie-cutter Walgreens.

Absolutely unacceptable. The pharmacy closed early and refused to help me even though I was already…read morein line before closing. I waited while the customer ahead of me was being helped, only to be told "we're closed" when it was my turn. I checked in and everything just for them to say no to me which I questioned "if they were closed why didn't they close the pharmacy doors". That's not how a pharmacy should operate--people rely on this place for medications, not excuses. Staff showed zero accountability and didn't care at all about the situation. If you value your time or need reliable service, avoid this location. They move extremely slow and don't fill medications within proper timing. This was a complete failure of basic customer service.

Super small. Almost no otc medicines. Pharmacists here have the worst most jacked up attitudes and…read moretreat everyone like they are stupid and also an inconvenience. I hate being forced to come here. Also when I got my Covid vax I said ouch and the lady yanked the needle out of my arm then said "don't say ouch. I'm really good at this" then proceeded to stick the exact same needle right back in my arm to give me the vaccine.