They need to fire their pharmacy department staff, they are very rude and unprofessional, it takes…read morethem over an hour long just to pick up their phone, when talking to the pharmacy staff, they talk so rude and when you try to respond back they put you back on hold, if I could rate their pharmacy department it would be a 0, this happens every time that I have a prescription there for either myself or for a family member.

The wait times are ridiculous. Over an hour no matter how many cars are in front of you.read more

Rating "f" as best grade. I've explained what prescriptions I need to pick up today. The red head…read morelady insisted on what I needed. I told her no. She gave me major attitude. I asked to speak with pharmacist Cathy. Red head lady said I wanted them all canceled. I said no, only certain ones. She repeatedly asked if I wanted flue, Covid or hep shots. I told her no. She then asked if I wanted for her to stop asking. She then told me to sign for the meds. I said no, not until I knew what meds and what doctor prescribed them. They were wrong. She got mad and walked away.

I have made countless trips to this pharmacy in the past 6 months, and haven't had a single…read moreless-than-stellar experience. The workers are all so kind and cheerful! They're very accommodating and helpful. I would 100% recommend this CVS location!

I visited the pharmacy yesterday and was extremely impressed with the variety of medical-related…read moreitems and apparatus sold there, and at a competitive price, too. I was very pleased to find that they sell Theraputty, a typical physical and occupational therapy item. To my knowledge they are the only pharmacy in the area that sells items like this (there are more examples) and I was very impressed. I have filled prescriptions in the past at this location and they were cost-effectively and efficiently filled. The staff are very friendly and helpful. The pharmacy in the Ingalls Flossmoor Urgent Care/Office Building is principally open during office hours so if you are in the building in the evening it is probably not open. If you are in the building during their open hours, stop in and check it out. The 10-29-2012 Yelp entry is not directly involved with Ingalls Professional Pharmacy but with the hospital and client themselves. It is hoped that by this time it has been resolved.

Great pharmacy, very helpful staff and prices are lower for many drugs when paying out of pocket…read more They fill prescriptions in 15-20 minutes usually and there is comfortable seating with chairs and a couch right outside the pharmacy while you wait. Oh and a fireplace in the seating area just outside the door with a big circular sorta coffee table to place things or great for the kiddos if they happen to be with. Roomy comfortable seating is biggest selling point really and I wish more pharmacies would consider this.

I've been here 2days in a row to fill and get a prescription it was an 2hr wait each time in the…read moredrive thru it's ridiculous

Rude customer service. I expect no more from a poorly educated individual with cheap nail polish. I…read morerecommend a raise to be able to afford a decent hair stylist, it would appeal to customer relations if the lady at the photo counter was the least bit presentable.

They move extremely to slow when filling your prescriptions and don't let it be a class2 or 3…read morecontrol substance. Like I get the clearness of this but if you have talk to the Doctor what the hell is the problem!!!! I'm moving my prescriptions to another pharmacy and they have stolen some of my oxycodone pills before like I'm not going to count them out. This pharmacy is worsen then the ONE IN CALUMET CITY .

Please i repeat please get your pharmacy needs for another location or business this place is the…read moreabsolute worst, they are rude and unprofessional. I placed my order online they sent a message stating it was an insurance error, but it wasn't and don't attempt to call they will continue to pick up and place you on hold. I literally had to drive to this location to get answers. Once i arrived there I wasn't the only unpleased customer there was a line of us. I truly recommend getting your pharmaceutical needs else where.

Rude employees you can't even use the bathroom the employee looked at me like I was insane when I…read moreasked if I could please use the bathroom. How is it possible you can't use the restroom at a pharmacy? If it's out of order like she said where do they go? It's ridiculous Walgreens do better for your customers. Your employees at this location don't care for them!

This Walgreens has what I need as a pharmacy. The pharmacy department is where I deduct stars. They…read moreseem to waffle between being scrambled and overwhelmed. I gave up on going through the drive-through because of consistently waiting for well over ten minutes. Waiting at the counter is no different. Great place for quick purchases, but I may need to move my prescription.

This pharmacy is completely incompetent. The bare minimum is a customer service and a smile and…read morethey can't be bothered to do either well. I have had my Children's medications here due to Walgreens terminating their contract with Aetna and Walgreens does a better job with pt care. They are constantly disgruntled. The pharmacy tech with the chubby cheeks is never helpful. The pharmacist with the hard to understand Nigerian accent is bothered when you are looking to resolve a medication problem. The prescription was sent over w the child's name misspelled but the birthdate is correct. They ended up receiving it, telling me that it was misspelled and put it back on the shelf after it wasn't picked up. I wasn't even aware that they located it after all my calls and being yelled at by said thick accent Dr. I called several times on different days about this and the clinic resent it twice. I went today for different scripts and the pharmacist asked me to circle around so she could re-run the script. I pointed out that the pt portion was an incorrect financial amount. She said it would take a bit. There were 7 cars behind me. I opted to go in and it was ready by the time I walked up with no one at the counter. Jennifer or Sarah or whatever basic name the current white coat was given could have just ran it through as it was fairly quick. I am in health care, we go out of our way for pts. No one looked for my child's name after calling or tried to resolve the problem. They yelled, IT NOT HERE!! It's all in customer service. The CVS was shut down in the Heights and they should do the same to the Olympia fields store. I call scripts for my Dr to this pharmacy and they don't give better care to other health establishments either. They're rude on the phone when you call a script in and say leave it on the voicemail. My family moved to a more proficient pharmacy with people that are aware of how to complete their jobs and how to help patients and health care workers. We even pulled this store from our list to call in Rx's. We refuse to deal with their staff and give out paper scripts if you go to this pharmacy. Definitely bad for business CVS.

What a dump. This place sells beat up merchandise and will not reduce the price when it's the only…read moreitem available on the shelf. The box was bashed in and one side was open. This was a hygiene product. Not sanitary or sellable to the public. My 87 year old mother needed it ASAP so I got stuck paying full price for something that should have been pulled from the shelf and disposed of. Cashier said they don't discount damage merchandise, than go in the back storage room and get the customer a sealed new product. Not a fan of their pharmacy either. I stand in line at the pharmacy counter as their full attention is on the hugh line at the drive-up window. People in the store should not have to wait for a car that is fifth in line.