I decided to try CVS one more time much to my disappointment. Customer Service either don't speak…read moreEnglish or understand it so there can be no communication between patron and customer. The person in the photo department was incredibly rude and actually asked me what my problem was. The CVS on Irving Blvd targets a particular ethnicity and are biased. I will not return.

I had the worst experience at the cvs pharmacy 8580 north MacArthur. I would suggest to others to…read moreuse other pharmacies. I arrived at 8pm and was walking towards the counter, where they saw me walking towards them. They pulled the gate down and said they were closed, they close at 8pm. Then the woman (couldn't see her name because the gate was blocking her) said that I could go to the 24 hour pharmacy. I explained my RX was filled there and I just needed to grab it. Furthermore, I did not live close by and tried to get there fast. The woman said nothing and walked away. The other man apologized and walked away. I completely understand they close at 8, but you saw me coming towards you and I was asking nicely if they could grab it real quick. I would not recommend this pharmacy to anyone

I honestly don't know how this location is still open. It's run down, service is non existent and…read morenot well stocked at all. It's very chaotic and I stopped going to this location

This place is terrible. There understaff . There always busy. Instead of hiring more people. They…read moremake it difficult just to talk to someone over the phone. It run down.

Found what I needed quickly and at a good sale price. My only problem is the coupon machine was…read moredown and I couldn't get my CVS coupons. Fortunately, after I checked out, I did receive a few CVS coupons

One of the worst customer service by the techs today. The goodrx coupon was cheaper than the…read moreso-called CVS discount but i was charged the $36 higher price.

I have been a patron at this location for years. Ever since they made a change in management last…read moreyear, things have seemed to do a complete 180. The staff all seem so much happier in their environment and it makes for a much friendlier and pleasant atmosphere. They are very good about keeping their promises when it comes to wait times and making sure to tell me if my medications are not in stock. Jackie has done an amazing job bringing this team together that translates to a better overall experience for us patients. I thank the ENTIRE team for their hard work and for always making sure I am taken care of!

I constantly go in and see young "opportunist" standing outside begging for money for some type of…read morenon-Tom Thumb approved venture. This is an upscale neighborhood and these young fellows have no business bugging people trying to get groceries to feed their families. I spoke to manager, Shondra, and she basically shamed me for reporting my frustration. She gave me attitude saying there are homeless people everywhere. These "opportunist" aren't homeless. They are 17-21 year old kids trying to steal money from unsuspecting people in the name of fake charities. If this continues, I'll setup lemonade stands all over the parking lot and see what corporate Tom Thumb has to say about it. This will be a 'for profit' venture. If you don't allow it, I'll find grounds for a discrimination claim. Tom Thumb Corporate: Get a plan together to keep our shopping experience safe and pleasant.

Been going here for a few years and am so grateful for it. Unlike dealing with big chain…read morepharmacies, the staff here are knowledgeable about medications and supplements and stay on top of any issues communicating with doctors. They've also got a good selection of supplements and CBD (including some delicious chocolates) in-store. Two of my doctors have worked with UptownRx and have nothing but praises for their skill. This is what a pharmacy should be!

Stopped into Uptown Rx Pharmacy a couple of weeks ago after my friend referred me and I can't say…read moreenough great things about this pharmacy. The simplistic yet modern vibes allows the pharmacist to be truly accessible to his patients. The pharmacist, Emile, is super friendly and knowledgeable about the products he carries. He has a really good selection of quality CBD products, vitamins, and workout supplements. I purchased some CBD products from him and he spent a good 10 minutes discussing all the pros and cons. His prices are way more affordable than some of the CBD shops in town! I felt so much more comfortable purchasing products from a healthcare professional as opposed to a an overpriced CBD shop. Since I received exceptional service at the pharmacy, I will probably transfer all my prescriptions over! Unlike the corporate pharmacies you see on every corner, I won't have to wait hours for my prescription which I can appreciate.

Best Drug store we've ever used. I will not select any…read moreMedicare Part D or Medicare Advantage plan that doesn't have them in-network or as a preferred drug store. It's family owned, and the same people have served as us for the last 8 years. They know us and we know them. They have a drive-thru window, and offer many services (even pet meds). They will also assist you in finding the best part D plans for the drugs you use. If you live in Grapevine you really need to check them out. The big chains just can't provide this type of personal service.

Been using Grapevine Drug since 2010 and it has always been a great experience! I now live in…read moreDallas and drive back to Grapevine for all my rx needs. They are awesome. Friendly , knowledgeable and always willing to help with any issues ....you won't be disappointed!

I forgot my insulin pen at home while visiting Grapevine for the weekend. The pharmacist kindly…read morehelped me fill an emergency prescription over the phone. Before I could get agitated about forgetting my meds, she took care of my situation. Thanks!

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

Dougherty's has moved to Preston Valley shopping center. I'm driving out of my way to this…read morepharmacy. Their section of skincare is the best in town. First recommended by my doctor when I moved to Dallas over 10 years ago. Great service. Competitive prices. CHEERS!

A patron for over 60 years. Experiences are quickly becoming very poor. Out of stock, apathy in…read moresome assistants, Note the clientele is a lot of older people. All parking is taken up by the employees.

Hands down the best pharmacy I have ever used in 30 years The Pharmacists there are like having…read moreanother medical set of "eyes" on your conditions and medications. The family owned business ( a husband and wife) go above and beyond any other pharmacy I'm accustomed to by: 1) Being super-proactive working with your Doctors, resolving issues and trying to improve your life 2) They are incredibly knowledgeable about the business and pricing side of Pharma. Mark Cubans new venture, Medicare, various discount cards, how providers ( doctors) interact with the business side of prescriptions, and so on. I'm always just blown away by their medical expertise and care and genuine concern for your OVERALL health ( and I'm not always the easiest person to deal with LOL) 3) They actually get to know you as a Human Being with your conditions, and have fantastic memories of your history and meds. They are consistent ( you usually deal with the owner/ pharmacist couple0, so they get to know you well. I have no vested interest in posting this, except this Pharmacy breaks the mold on traditional chain pharmacies I've ever used. No joke. Its like you have your own Medical Concierge level of care. Whatever they are doing, its DIFFERENT than the traditional US pharmacy. They are from Korea, maybe its a cultural thing, but this Happy Pharmacy, does things so differently, 5 stars would not do it justice. Their competence and approach is just different Mold breakers from Korea, Happy Pharmacy does just that. Makes me "Happy" dealing with drugs, if thats possible. Colin Fleming, Carrollton TX

Really friendly team. Also made a strange request for a memento. The pharmacist didn't have to but…read moregave me a item I ask for! Seriously cool people here

The pharmacists and technicians are consistently great to work with and helpful when I have…read morequestions. They stay on top of refills and contacting doctors when needed. Monica and Selena in particular have worked this location for many years and make customers feel cared for and at ease. What a blessing to have them as part of my care team!

Selena and Monica are the nicest and kind pharmacists. They are always busy yet eager to help and…read more 2 patient souis. Thank you!:)