Their phone system makes it impossible to get anything done or get to a human. The phone system…read moreonly lets you use one phone number and ties it to only your Rx. It won't let you fill for any other members of your household. No way to just enter Rx number to fill, have to go thru long automated "authentication"

In the last 4 days I have been on hold trying to resolve a prescription problem for over 2 hours…read moreeach call and there have been several!! Now we need to drive an hour ( in both directions )to stand at the counter to see if they have the medication.... I know they are short staffed. Longs you need to pay people more, create incentives, DO SOMETHING or close your doors.

Friendly service through the busy season. Pharmacy with cool deco lights in med containers. In the…read morefront Grinch is an official Longs employee Busy location. Shelves are stocked.

Longs is now CVS. Imagine this is new as the signs all says Longs but the checkout and receipt say…read moreCVS. We stopped in after visiting BikeWorks nearby. Some areas were well stocked and some less so, but we found what we needed: mouthwash, vitamins, and a few snacks. Self check was the only option and the line was long, but it moved. It's conveniently located on Palani, near downtown Kona.

Today I stopped in to pick up a handful of items. I will usually check the app to make sure the…read moreitem is in stock before going and today was no different (~ 3:30 p.m. on a Wednesday). According to the app, the items I wanted were in stock but in fact, they did not have the items in stock. In fact, one of the items, men's body wash was almost completely barren. The shelves looked empty as if they were moving the products to another area. This is not only frustrating but also a big waste of my time. In the past, I've had employees tell me that the app doesn't reflect their stock. Perhaps this is just a drawback of the app but perhaps they should indicate with a note stating the store may not have the item in question.

Great place to shop when you need some groceries on vacation. Very large store with great…read moresouvenirs and items. I found some whole coffee beans for $11. Lots of parking and there was even a lady singing cover songs.

This Target is so terrible I feel I must wait. Firstly, my Donor's Choose TV... I had to buy a TV…read morethrough Target because no one would ship a 75" TV to my classroom. It was a donation from the Benioff's to DOE and it takes a ton of work to do the requests. No one would ever, ever, ever, ever, ever, ever, ever, ever, ever,e ver, ever, ever, ever, ever, ever, ever, ever, ever, ever, ever answer the phone to check stock. I tried to pick it up at the store. I live an hour and 10 minutes away. Order cancelled because, although the website said it was there, it wasn't, so the system cancels but did not notify anyone at Donor's Choose or me. THIS HAPPENED FOUR TIMES, FOUR DRIVES TO KONA AT $40 A POP. I spoke with two floor and one customer service manager and those ding dongs absolutely would not hold the PAID FOR TV until I came to get it because I had already spent $160 of my money, not my school's to pick it up. They just could not figure it out, It took me over an hour to get a store manager to agree to keep his eye out and then put it in his office so it wouldn't get sold. That never happened. It was in the back with all of the other stuff in the back. Luckily, I came back the next day, so $200 in gas. Such a ghetto organization. Shameful how poor the customer service is. It is so embarrasing because people from other places that understand how customer service works come to Kona and get to experience how stupid people are..... And another thing- I never buy food at Target because it is always expired. I happened to pick up a bag of popcorn on sale because I was hungry- Expired again and I didn't notice until half the bag was gone. Target, you should replace your managers and service people. They have failed miserably. No one should have to endure such stupidity. I already cancelled my card and I am boycotting due to your cancellation of Diversity and Equality, but people still gotta know that you are feeding them old, expired food.

It's your typical target. What I came In for was one of…read morethose waterproof phone cases that hang around your neck and they had it. They also have a huge swim section. Any color and types of swimsuits you can imagine.

Hey, being from the Mainland, it's great to have a familiar grocery store to shop at. There is…read moreplenty of parking and local goodies such as pineapples! There is nothing like a Hawaiian pineapple people. After having one of these, you will be able to tell the difference from others. There is a gas station currently being built which is great. And, your mainland Safeway reward number works here just fine. Nice place to get your groceries if you aren't looking to get Costco size items.

Needed a snack (okay a quick meal) that was easy on the tummy as we were scheduled to fly out in a…read morefew hours. We'd been on a bit of a self guided sightseeing adventure. Why not Safeway I asked, there will be a deli and we can get a few things. Did. Easy to get to, lots of parking. What a refreshing place, very light and airy interior with wide aisles people walking around in a friendly manner (I have not witnessed anyone in a hurry, angry, nor have I witnessed or experienced road rage on this island). Great atmosphere. I went to ask about the poke bowls and was told what was out was it as they'd already gone through all the fresh fish for the day. Man in a way that was great ... I knew then it was all fresh, what was there was going to be awesome tasting and run with it. Probably not the most filling thing to order, but then it wouldn't sit (grumble) on my stomach for the long flight back. Wide selection of everything you're probably used to getting (staples) on the mainland, it just all probably costs (it does) a bit more on the island due to shipping, etc. Cheaper than a restaurant and FRESH though. Clean parking lot (I am one of those people that bring buggies from the parking lot to use while shopping), friendly place, easy location. Shopped on: 12/11/2024 at 76-971 Henry Street.

My wife was driving... parked our tiny car whet another vehicle had just pulled out. (Who I assume…read moreis the owner) of the pharmacy aggressively told us "he will tow" our car. We were dumbfounded as we had no idea why... as well as his aggression. (As a professional I suggest he sees a therapist) we pulled out of the area. Parked elsewhere. My wife walked into The pharmacy where same man said oh I wasn't aware you were coming in here... she advised him to learn manners and left.

Outstanding customer service, professional and caring staff and quality compounded medication!read more

Clean, well-stocked, reasonable prices and had everything we needed plus we picked up a few…read moresouvenirs at reasonable prices. Near our hotel. Gotta love Long's.

I called 3x for info on pharmacy! First of sll not acceptable when all 3 calls answered they did…read morenot know their store number! I was slways trsined from snother store that we answer the phone with our store number! None of the cashiers answering knew their store number and had to ask their manager or other cashier nesrby. This took up an amount of time that was very annoying over the phone and unprofessional. Do better!

KTA Express, you're a lifesaver!…read more I came to the KTA Express store twice in recent weeks, and this store/supermarket totally saved me from having to drive back in town (Kailua-Kona) to buy something I sorely needed. I was working at a local bank next door doing some lock work when I realized I needed a few 9-volt batteries to fix something. Being that I was traveling, and did not have access to all my normal gear, I asked the bank people where was the nearest store? Originally I was worried that I might have to drive all the way back to Kailua-Kona to get what I needed, but luckily KTA had a store in Kealakekua. Walked over to the KTA store, as it was just a hop, skip, & jump away from the local bank (where I was working). Got what I needed, and time & resources were saved that day! Last week Thursday I found myself back in Kealakekua working at a credit union this time. No, I didn't need anything in particular for the credit union this time, but after finishing the job at the credit union, the KTA store was very convenient for me to get some drinks & some grub. Apparently the KTA Express has a vendor - L&L Drive-In that does pre-made - ready to eat bentos. Some of the items looked pretty good, so I decided to give it a shot & picked up a mini BBQ Chicken & Noodle Bento. The mini bento was pretty tasty, and best part of it all is that I didn't have to go far to get my lunch grub. KTA Express in Kealakekua, you're a lifesaver! Lol!

DAY 5 of Vacation - This local market was located down the street from a restaurant we just dined…read moreat. We needed more hygiene products and travel items. Parking: They have a small parking lot. Very easy to find. Free parking. This was a large market. It had everything a grocery store provided, but products were a bit more expensive than usual. I walked around and noticed there were fresh fruits in their grocery section. They also had fun snacks in the freezer section. We found everything we needed to restock for the rest of our trip.

Not impressed. Will never go back. Disappointing doctors…read more Run down facilities No one calls back

If your looking for Medical Equipment Rentals on the Big Island this is the place to contact. Quick…read moreresponse, Great customer service, FAST DELIVERY! They do daily, weekly, monthly rentals on: -Wheelchairs -Transport Wheelchairs -Bathroom Safety Products -Walkers -Canes -Crutches www.konacoastmedical.wordpress.com www.konacoastmedical.com E-Mail: konacoastmedical@gmail.com

I am a foster for a rescue. I was fostering a litter of 9 young puppies with pneumonia who needed…read moreantibiotic immediately. The prescription was called in under my name. When I got there the lady at the counter was exceptionally rude telling me I needed to have the name of the puppies and their birthdays not my name. I told her it was called in under my name. She said it would not be under my name it would be under the puppies last name. I told her they are puppies they do not have last names. I told her the medicine was needed for puppies who had pneumonia and reiterated they were foster puppies. She told me it didn't matter and then went to talk to the pharmacist who at that time was speaking to the prescribing vet. She comes back and tells me that it is under my last name but the patients are the puppies. Ok. She asks if I have gotten prescription there before. I tell her not that I can remember, maybe about 11 years ago. She procedes to say she will then need my full name, birthday, address, phone number etc. I give it to her. After waiting an hour right in front of the counter while they are behind the counter giggling. I finally get up to talk to a male person at the counter. He gives me the prescription and I pay for it. It is listed with my name as my puppies with an address I haven't had for 10 years. Now I know why I do not get my prescriptions filled there.