I had an excellent experience at this CVS. The store was clean, organized, and easy to navigate,…read moreand there was plenty of convenient parking right in front. What really stood out was the outstanding customer service from the Pharmacy Manager, Tina An. She was incredibly friendly, patient, and genuinely helpful throughout my visit. She took the time to answer my questions without making me feel rushed, which is rare these days. It was honestly the best customer service I've received at a pharmacy in a long time. Thank you, Tina, for making what is usually a routine errand such a pleasant experience. Your kindness and professionalism did not go unnoticed!

The service is amazing. Finally a pharmacy that does not lie about when prescriptions are ready and…read moredo them in a timely fashion. They are closed on weekends which is minor consideration after dealing with several other places in town. Got tired of CVS and Walgreens in particular but a few others.

Amber at the Los Alamos location is AWESOME. I have gotten the best service ever! Needed a…read morecompounded medication sent from Texas and she took care of everything with such precision. Thank you so much! I am soooo impressed!

If I could, sadly, I would give zero stars. This pharmacy was so wonderful when the "elder" was…read morethere to run the operation. I have had 3 bad experiences with them since. I always try to support small, local businesses but must say it is time to move on. When you are running out of a prescription and your doctor calls it in ample time to be filled you expect it to be ready. My Doctor called mine in over 1 week and as of this writing it has not been filled. The "pharmacist" disagreed with my doctor saying they did not receive the refill order until I walked in to pick it up-in which case it was not available until Monday. I just left there and was told to come back after one! I hope there are others out there who have better success in refilling, filling prescriptions with Nambe Pharmacy in Santa Fe. I do wish them much success and maybe they could turn it around. It doesn't hurt to be pleasant, courteous , and friendly with your customer service.

I rlly just don't like Walgreens. The one by my house sucks so bad. This location was a lot better…read morethan that. Pharmacy line was medium and it moved fast once again I hate Walgreens but if you're gonna go anywhere go to this location.

This is the WORST pharmacy in Santa Fe. They are overworked and understaffed. It's almost…read moreimpossible to get through on the phone and always a long wait. The locations on Airport and Cerrillos are better. I've put off writing this for a while but moving all my prescriptions today.

Wanted to get the Covid vaccine update. Very nice young…read morewoman made an appointment for me for the next day. Their system sent me a notification for a different time !! When I went in at the appointed time , there was a single pharmacist and a half dozen people waiting ahead of me. The pharmacist explained that CVS allowed up to ten people to make appointments for each time slot !! I gave up on CVS and went to an Albertsons, where I got the vaccine in 10 minutes. Much better organized !!

I was out of town and need to get my medication so I received a call back on Tuesday. They told me…read morethey would have the prescription after 2:00 pm. When I arrived at 3:00 pm, the pharmacy staff told me they marked it down for Wednesday. I was waiting by the pharmacy and the young man told me to go shopping because I was making them nervous. Madeline went by and I asked if she had my prescription and she stated very rudely, I don't know your name. Bottom line, go to another pharmacy whose staff understands customer service.

Although you wont find the food stuffs, cosmetics and household items you might find at CVS or…read moreWalgreen's, what you will find is fast and friendly service for your prescriptions or medical supplies. After coming down with the flu, it was really convenient to walk around the corner from the Emergency Room to pick up my prescription of Tamaflu. The lines at Walgreens have recently become insane. When you aren't feeling good, it's nice to be able to get your prescription without waiting at Christus Pharmacy.

I tried Southwest Care pharmacy on the advice of a local friend, having run the gauntlet of Smith's…read more(aka Kroger), Walmart, and Albertson's. Albertson's will sell you your prescriptions for goodrx prices, BUT their service is hit or miss: while trying to effect a transfer from out of state for the third time, the telephone of the pharmacy was crackling in and out, so I punted to Southwest for the next try. Southwest timely executed the order with no fumbling BS, and their prices were less than 1/2 those of goodrx. They don't take goodrx, and with these prices, who needs it? I had an old prof who told us that 'getting it right, and getting it right the first time...are first cousins.' What a concept! SIX STARS!

I went to SW Care to see about changing from my current Pharmacy. I had transferred one…read moreprescription to them to see how it would go. They prepared it quickly but i never got a text that it was ready which happens at most other Pharmacies. The Cost was more but no a lot (less than 20%) i don't usually buy on cost alone so was willing to see about another medication i use. The attendant was not at all helpful. Giving them the medication they pulled it up on their computer and said, "It will depend, between $600 and $8,000). I said that was crazy, while it is expensive the most i have ever paid was $187. They just shrugged. They do not accept GoodRx or any outside discounts I would never go back there. It is a shame because they are attached to Southwest Care which is very important and does great work in the community.

Not again, traveling and this was not a good place…read more Restrooms needed help. Sales on Christmas were not posted at register

The absolute worst customer service I've ever experienced. I understand that the store is short…read morestaffed but there is no excuse to be vulgar to customers.

From the street this location looks closed and gives off a real 'abandoned building where you might…read moremeet your end' vibe. The parking lot is strewn with broken glass from cars that have been busted into, and it's just not a wonderful place. Inside is even worse ...

Absolutely the worst CVS I've ever been to. The level of incompetence by the pharmacy staff is…read moreastounding. They're literally all running around like chickens with their heads cut off while you wait 15+ minutes for a prescription that has supposedly been filled and is ready. If you value your time and/or sanity-- do yourself a favor and get your scripts filled anywhere else. Also, they clearly have no one on parking lot duty because there's always trash and broken bottles littered everywhere. You wouldn't think Santa Fe has a "ghetto," but somehow, they've managed to create the ambiance of one.