Cannot get real person when you call in with a prescription question. Forced into voicemail for a…read morecallback. The callback doesn't come with caller id, so you are in an infinite voicemail loop. We don't want a digital experience. We want to talk to a REAL PERSON

My experience and rating is based on the corporate decision to use a poor quality AI program to…read moreanswer phones. To ask a simple question requires going through an AI that can't actually connect you to the pharmacist, can do anything if you are not already a customer on fileb(birthday validation) and always just let's you leave a voicemail after all that nonsense. I'll go elsewhere where Im appreciated as a customer and patient.

My family and I have been customers of Uptown Pharmacy for over five years. The pharmacy staff…read moreprovide us with exceptional care and their attention to detail is stellar. My prescriptions are filled quickly and accurately. There is always a pharmacist on hand to speak with and I always feel like a customer, not a number. Thank you, Uptown Pharmacy for caring for my family's needs and doing so with kindness and compassion!

Very helpful! It's a pharmacy which also has durable medical goods. Parking is out back for pick…read moreup. Really appreciate the helpful service.

would rate 0 stars if i could. called for 2 hours to get through about a prescription that was sent…read moreover the day prior. no answer and no option to speak with anyone. worst ever.

The pharmacy staff as well as the store staff have always been helpful and friendly…read more Parking is in the rear of the store. You must access it from Walnut Street.

Professional service with local delivery and education on meds you can't get in other pharmaciesread more

This is my 3rd review of Walgreens. In my first review they rated a 4-star review. A year later…read moreI downgraded them to a 3-star and this time, another year later, I'm again downgrading them to a 2-star rating. At this point, I've been on hold for over 45 minutes listening to a digitial voice that keeps repeating the same message every 20 seconds. "we're sorry, our staff is answering other calls - we'll be with you shortly" - EVERY 20 seconds for over45 minutes. I picked up prescriptions on the way home tonight and one script was only partially filled. I called for an explanation. THEY JUST ANSWERED (50 minutes) and the man I spoke with said someone should have explained that they didn't have enough on hand so they did a partial fill -- WITH NO EXPLANATION. SERVICE IS DECLINING.

I'm not sure why this has such a low rating... I found the store clean, well organized and well…read morestaffed. Staff was pleasant. Ask me how my day was thank me for my purchase Items weren't missing on the shelves. It didn't seem like it was a high crime rate because it didn't have a whole bunch of locked shelves where you needed assistance. I did not go to the pharmacy so maybe that has something to do with it but as far as just your regular drugstore, this Walgreens is more than sufficient.

Great independent pharmacy. Excellent customer service and no long waiting times such as CVS has.read more

This is truly the best pharmacy I've ever had by far. The customer service is spectacular!!! I'm…read morealways able to get through on the phone and am helped quickly and kindly. If they are out of stock for a prescription, they order it and it's there the next day. My prescriptions are always filled in under an hour or so. Last night I got home from work and did not have enough time to get there but the pharmacist said I could have them delivered. I'm all the way by Franklin Park conservatory and was still in their delivery range! I could not believe it. They were able to deliver my prescriptions to me that very night! It really impacted my evening and the following day in such a positive way. Truly a wonderful pharmacy, and the people who work there are always very kind as well. 10/10

Never answers the phone in pharmacy.never has medicine ready five trips in a day gets to be a…read moreheadache.ready to find another pharmacy.store part is ok.

Walgreens at 3015 East Livingston Ave. the photo lab, the associate there is not very friendly and…read morealso very impatient when it comes to waiting on you. You have a chance to check out there at the counter but instead she has an excuse that the registers are down come to find out they're not down she's just too lazy to check you out. So be careful when you go there. By the way the associates name is Ariel.

What a very very very very clean & organized Walmart location. The staff were friendly & service…read morewas quick. The isles nice & neat. I've never been to this location. But from here on out this is defiantly my new location to shop at.

The parking lot of this particular location is always super busy and quite frankly dangerously…read morechaotic. The patrons at this location tend to be in quite a hurry to get a spot or leave, so you need to drive with a lot of caution. The store itself is nice. Clean. Organized. Has a grocery store inside. I see why the parking lot is packed at nearly every hour its open. Today... the visit was to return an online order of big huge heavy dog crate. Box was big. Box was heavy. Very hard to push. Parking lot was full so no handicapped spots. Nore were there open online order spots so I parked as far away as you can imagine. I smartly started my return on line to make the return easier. I dont think that made it any bit easier. However: The return center at this location was super organized and clean. The person working it was very nice and good at his job. all I had to do is scan a barcode off an email. That printed out a return tracking to get the package from Walmart to manufacturer. However, I learned that I dont get my refund right away. This I did not like or appreciate. I learned today that Walmart justs acts as a shipping agent between me and the manufacturer. once it gets at manufacturer I get my refund. Not cool. Im not a fan of that. I bought it thru walmart. Transaction was initially between walmart and myself. I strongly feel if I got this thing thru Walmart and Walmarts website (not from the manufacturers website which I could have easily done) walmart should refund my money and deal with the manufacture themselves. Which is why they didn't get five stars (due to return policy) Also getting this heavy steel, oversized boxed item inside was beyond challenging. Coming inside to store I was pushing a large hundred pound boxed dog crate that was balanced on my cart as it didnt fit inside the cart. There was an employee outside who just finished gathering carts and was returning to the outside. He watched me struggle with this thing didn't bother to ask if I needed help (I looked like I could of used it and would have appreciated help) Then going inside thru the entrance I was nearly run over by three different walmart employees leaving the building. Not only did they make entering difficult they didn't even say excuse me... nor did they offer assistance. The greeter didn't say hello. She did smile but i had to ask her where customer service was. I felt pretty stupid when I saw it was directly to my left. Lol. She at least was nice and smiled and pointed to it. All together, for something that is billed as an easy return... this was not as easy as it could have been.

The pharmacist and workers are always very nice and helpful and take time to really talk to you and…read moreanswer all your questions... ive only ever seen a small line ever cause they r that good the one time is when a older lady needed extra understanding of her meds which they helped with very happy as a customer

From the owner: At CVS®, we're here when it counts - with caring experts, helpful guidance, and everyday health and…read morewellness essentials that make managing your well-being feel easier. We're committed to support you can trust, from convenient access and affordable care to moments when you just need someone by your side. Because where you get your medicine matters®, and we're here with care that meets you where you are.

No one answers the phone, and not open during posted hours. Why does your sign say open, when no…read moreone is inside?

The only thing NOT GREAT about this pharmacy is the location - it's not near my house! I found it…read morewhen scheduling my 2nd booster shot. I wasn't able to do so at CVS or Giant Eagle - places I normally go. So I went through either the CDC of Board of Health. They placed me at this location. It's about 20 minutes away from home - not at all convenient. But to only go here once - it was fine. I followed the directions Google Map gave me and found it easy enough. It's in an office complex off Karl Rd. I parked right out front and walked in the door. The counter is literally right inside. And I was VERY surprised - it literally is a pharmacy and nothing more. Like a CVS minus the entire area where you shop for non-RX stuff. Now granted, there is a small area with shelves and a few items. I didn't take the time to see what was for sale. I had to fill out paperwork (the only downside of the experience) since I'd never been there before. I needed drivers license and insurance card, too. The papers only took a few minutes and then I was told to sit and wait. And I did - but only a few minutes until a pharmacist called my name. Actually, it was a pharmcy intern. Getting ready to graduate in May. She was a lovely girl in an OSU lab coat and I asked her about her schooling. She quickly prepped as I took my jacket off. Before I knew it, the shot was done. No better or worse than any other shot I've received in the arm in the last 50+ years. My COVID shot card was updated and handed back to me. I was back in my car driving home before I knew it! As I said up front - if only they were closer to home . . . I'd gladly go here again.