In late May I needed (well wanted) a hard to find expensive lens which I did not want shipped- and…read morewas traveling in the New Hampshire area. The Hunts sales staff ensured the lens could be shipped to Manchester the day I would be there! Not only did they have the lens/camera ready for me but they found a way to discount it $500 due to a manufacturer resell policy. The equipment was in perfect condition and I was able to transport it safely home. Outstanding service!

Came into the store this afternoon expecting to see Jesse Roussell. Jesses always made you feel…read morelike a friend. Never a pushy sales person. Very knowledgeable. The store made a huge mistake by letting him go. When I first walked into the store today, I was met with sarcasm from Meredith when asked if Jesse was there. This person needs to go to some sort of professional school to learn customer service. At this point I almost walked out. Then I talked to Dan about my canon camera, my intent was to purchase a new lens. He actually had problems accessing my information from previous purchases. He made me feel so uncomfortable that I even questioned which camera I purchased last year. I gave up and just walked away from him. You no longer have the customer service that I expect when purchasing my camera equipment. Will I still purchase from Hunt's Photo? Probably, but will go to a different location.

They were very helpful in solving my problem. it was clear he knew a lot about cameras and my…read morespecific camera how to figure out what i needed. he had many suggestions and products that i could get to further my photography. they were out of my price range but i really appreciated the suggestions as well as his help with finding a good sd card reader that wasn't crazy expensive like the ones at walgreens.

I went to this store because I found it in a google search for my area. I brought with me older…read morefamily photo negatives. I was greeted at the front counter very professionally and was guided to the technicians in the back of the store. Customer service there was bad. The counter person who finally waited on me was contrary and pompous. His answers were delayed, slow, as if I ought to have figured something out on my own. Clearly he wasn't interested in helping me, or earning any money for which I was prepared to spend a lot. I am in customer service. I work, front of house and often at a register. I didn't have the time to deal with this guy's baggage which he ought to leave at home. Sad and annoyed I left the store and consider this trip a waste of time. I won't return.

After an absolute train wreck of a first attempt to digitize old family 8 mm videos from the…read more1950s-1970s with a local Portland camera store (PhotoMarket--STAY AWAY for this type of work) i found Everpresent. They were everything that PhotoMarket was not. Wonderful customer service, efficient systems for tracking and processing my order every step of the way and a wonderful final product--all at very competitive prices. I am already gathering up materials for my next order.

I can't get enough of these places with the really-conspicuous 5-star review that sounds like it's…read morescripted, among 1-star reviews. Computer builders in Southern Maine are SOL if they need something sooner than mail order. Because this is the alternative. You know how cats like to steal things that are shiny or fluffy, with no regard for the actual functions of the things they mistake for toys, and then collect them in one spot? Pierre does that, but with electronics. It's a collection. That's why there's dust on everything, and also why you get a sort of glazed-over look when you describe what you're looking for. I remember looking for a motherboard with Serial ATA (SATA) slots 7-8 years ago, when the technology was over a year old. I had to replace one that had burnt out, so I needed SATA capability and a specific socket type. That's all. When I mentioned needing SATA, the guy at the counter said they don't make it anymore, since "parallel is the way technology is going." I realized that he thought I meant I needed a serial port (USB replaced serial ports over a decade ago). I tried to explain myself, but Pierre slid himself into the conversation to scoff at me for looking for old technology. As I walked off, I noticed a stack of motherboards in the corner that had never been organized - the exact one I needed - THE EXACT ONE I HAD SAID I WAS REPLACING - And there were SIX OF THEM. This is the kind of thing that more-or-less happened each time I stepped through the door. F***ing morons. Places like this exist to rip off your grandma when she goes shopping for a digital camera.

OK, yeah, this place is pretty sketchy, if you walk through the door and still buy something, well…read morethat's your prerogative! The place is a mess and full of out dated hardware, like stacks of old P3 motherboards on the floor. Everything looks like it was stolen from somewhere, broken, and then resold at Pierre's. When I was there I saw someone purchase a computer headset and the guy behind the counter took it out of its packaging before handing it to the customer in a bag without a recipt. I don't know what *that's* all about! Shop at your own risk, but at least check it out!

I was in Portland on vacation and I was using for the first time a really cool old Yashica camera…read morethat uses film. Crazy - I know. Real old school 120 film. So obviously, I'm flying blind and look for a little help in acquiring the correct film to use, from what I thought was a pro. I spend the entire week capturing precious moments and when I go to develop my pictures - I get slides. Slides. Do I look like a guy that has a slide projector? I'm pissed. No 'sorry'. No 'Let me try and make it right'. Just a heads up to make sure you dont expect them to be professionals, just a guy behind the counter.

Small camera shop on Congress Street. They seem to mainly do printing and other services as their…read moreequipment selection is really limited... I believe they stock Nikon kit, including DSLRs. A lot of their stuff is a bit dated but they have some cool used gear from time to time and the staff is really friendly. If you have to shop for photo stuff downtown this is probably the place to go.

Took a really long time and when I called to inquire was treated rudely. I went and received my…read moreundone work and took it elsewhere

I just had a puzzling experience. I need to send a book to a friend in South America, and I've…read morenever sent anything there. Peterborough Camera Copies & More is as far as I understand it a place that does shipping. And yet, according to the attendant on the phone just now, they won't help me figure out what it'd cost to ship. They made a point of how they wouldn't help. Baffling. Not good customer service.