Walmart usually gets a bum rap. The infamous People Of Walmart are usually not overrunning the place. The merchandise is not junk. And the employees appear to be enjoying themselves. So where are all the Walmart haters getting their information from? Well . . . probably this Walmart. I remember when this was the only Walmart in the area. It's the only place where I've gotten up very early on Black Friday to get something. Now there are Walmarts in other places within a mile of Highway 4, so you don't need to make the trek out to Picksburg. Over the last few years, the ghetto has switched from Pittsburg to Antioch. Not that Pittsburg is middle class yet. And the town still has rough edges. You can find the rough edges here. The store is laid out in much the same way as other Walmarts, only it's a little grubbier. Has most of what you need, one-stop shopping. Not a Super Walmart (i.e., no groceries). Very close to 4. It doesn't feel unsafe, but I still wouldn't go there after the sun goes down. The staff may be smiling a little, but they're still not much help if you need customer service. And it's more likely that you'll run into some of the People Of Walmart here. But hey, it works! read more

Everything is locked up now, so the customer has to push a red button and wait for the employees to come and unlock it. Some of the employees are nice but some are very angry and actually upset that you are bothering them. I ran across the rudest , angriest employee on the world yesterday and it was an awful experience. I plan to call the corporate office about her this week. . Walmart better have a talk with these people if they planon keeping customers because this could lead to big problems for the customers and the employees. read more

The employee here is very a no brain charge me $4 for a tag that said $1.22 n told me I have to go wait I. Like at customer service place wtf if the employee is smart they would b able to tell me y they r charging me more instead of having me pay for it go return it to get my refund I would give this place a half star since the price u c will not b the price u pay after u go n pay the employee will chi u a higher price 1st time here since we in the o n never she'll we come back to this wallmart read more

Look I know this Walmart sucks, no self check out, long ass lines, every basic thing locked up. The customer service is top notch, order online and they will bring it out to you, the nicest people will bring the groceries and they will NOT accept a tip. These people make minimum wage and are not given enough staff or hours because "Capitalism" give them a break people read more

I advise people to avoid this store at all costs. The black, female cop does not know the law at all and will try and give you unlawful commands. After checking my bag and receipt I was then asked to produce my ID. It is absolutely your right to refuse in the state of California. I was then physically assaulted and illegally searched. I am physically disabled and told the woman this many times. My phone was also destroyed. Happy shopping folks read more

THE ABSOLUTE WORSE! I DREADED coming here but I thought I'd give it a chance after 10 years. My God I waited half an hour for someone to unlock the bike items and no one came! I don't know how a place like this stays in service! Everything is locked away and you don't assist how do you make a sale?! Poor, terrible management read more

I just bought the tires and they install it for me Jason and Katina who is excellent and customer service but I would strongly recommend it everybody thank you again read more

Came in and immediately left! The line fir the money section was around the corner and a customer was front of me disabled had been waiting already 30 minutes without movement read more

This Walmart is horrible. Let me give you a walkthrough. I parked my car with the fear that a random cart will roll into it seeing this had happened with a car nearby. I walk in and I get a whiff of something smelly, like a disgusting mop. The floors are sticky and I just don't want to touch anything. Employees try avoiding customers so they don't have to help you and try making a living wage with doing as little as possible. Their work ethic is almost non-existent. I say almost because they needed the leg strength to walk into the store. I came to return an item but to my disappointment you can only do it at the customer service desk which closes at 6 pm. There was a man at the customer service desk who saw me waiting in line but instead of saying "oh I'm sorry we're gonna close this department, he let me wait there the entire time behind the man he was helping. Then when the man left he finally tells me that he's not going to help me because they're closed. Not cool. Every so often I get a kind cashier at check out though. Customer service: poor Cleanliness: poor Organization: borderline average to below average Product availability: average Affordability: Good Staff friendliness: hit or miss. Suggestion: Management should have activities for staff to build morale. Maybe an incentive to provide better customer service. The hiring should also be a little more strict and get people with better work ethic. I think this would be a great start. And maybe pay them better? I guess that can be a great incentive. read more

You fix the letter and numbers area. The app sometimes shown and in person moving lots stuff area the item can't find it

This Walmart sucks. Came here for last minute Christmas shopping with my mom since we were in the area. She had bought a few items and she also wanted to activate some giftcards. It was even more packed than usual since it was the weekend before Christmas so the wait at the check-out line was about 15+ minutes. Once we were paying we were told that you can't buy giftcards at the regular register? WTF? I guess at that specific Walmart location you have to go to their Money Center or something like that? Any other Walmart you can active the gift cards at the regular register... I didn't even know Walmarts had a money center... So after already waiting upwards of 15 minutes to check-out we had to get in another long line at the money center just to buy the giftcard.... This location is NOT efficient. You'll be wasting your time here. I highly recommend going to the Dublin or Martinez Walmart instead... read more

Worst customer service at any Walmart I've been to. The money center line was wrapped around the corner I asked to speak to the manager and she said theirs nothing I can do to help you and walked away. I live in Bay Point and now will only be going to Martinez because of her negativity. read more

I can't explain how sad it is on how lazy the workers are here. I enter the store for some socks and some plain white tee shirts which are both locked. I had clicked the button to ask for help and I can promise you that it took them almost 30 minutes to get to me and on top of that the worker was extremely rude. read more

I've been to a lot of Walmart and this one is disorganized, dirty and usually out of basic items. Employees and staff are not very helpful too. read more

Bad ass customer service ever I hate coming to Walmart but I have to sometimes it's the closes to my home

I was looking for a particular item in the cosmetics dept. I asked the gentleman at the register for the product, by name. He did not know what I was talking about as he referred me to the Candy section..this is true, not making it up. I proceeded to ask the woman who was stocking items. I went up to her and asked, " Hi, can I ask you a question? " She turned around like I had called her a name, with such coldness. She did not say a word. She gave me this stare that sent a chill through me. I did not ask her anything. I will just mail order the product I am looking for. I wish there was a Walmart in Pittsburg. read more

If there were a way to give zero stars I would. You seriously cannot shop in this store as they literally have everything locked up now and you will never get anyone to unlock the case for you as no one ever had the keys. My question is how the hell is the store still a mess when customers can't even get to the product? This location is seriously god awful, don't waste your time coming here. read more

They don't serve booze until 9am. The service sucks most of the time. Place is filthy out side, inside isn't as bad. read more

If I was white and I tried to return something without a receipt I would be able to. But since I'm black they don't have to follow their return policy. Didn't want a refund, just wanted store credit. read more

I would like to use the expression, "Movie Ghetto", when I'm describing this Walmart. When I grew up in Brentwood it was a once a month trip to Pittsburg to come to this Walmart. This was one of the first Walmarts around back then. It hasn't changed much. Its still dirty and disorganized and slightly dark inside. The prices are some of the cheapest around in regards to Walmart cheapness. Its just some of the clientèle are scary. And there is no specific race, creed or religion excluded from the scariness. Its all encompassing. That's why I say "Movie Ghetto." Once I saw a big fat white lady steal one of the cashiers wallets from behind the counter. She ran (tried) out of the store with security behind her and threw the wallet on the roof of one of the other near by stores. Coming to this Walmart is usually eventful. I just don't do it that regularly. read more

Walmart - Department Stores Near Me - Pittsburg, California

Bunch of thieves. Gave them $150 for my PG&E bill and and have me only $4 back when my bill was only $116. Stating I only gave $120. It's not about the fucken money but how they treat the customers. They would have said we will check for you and/or call you back if the when they count the money. Ghetto ass Pittsburg Walmart and the fucken managers need to get fired because they are not professional and no respect when we are repeat customers. read more

After a poor experience at the Walmart in Antioch, I went to their Pittsburg store for electronics. Unfortunately I didn't get the young lady's name but she was about 5'2" and very nice as was the cashier that rang my up. Keep up the great work Pittsburg. I may live in Antioch but I'll drive to your store in the future. read more

Walmart....well here we go. Walmart is convenient for the small things I need. Usually I will pick up some milk, eggs, cereal the usual stuff, like I said the small things, I usually find what I'm looking for. But that isn't the reasoning for my low star rating, and if you read my reviews you should see leaving anything less than three stars means I have an issue with the place. The service here is not great, the people never seem to have a smile on they're faces, and always reluctant to ring you up, like I work graveyard and usually when I'm stopping by this Walmart, I'm just in and out for the most part, not long at all, but the last thing I want to do is wait to spend my money. If you need assistance with something..as the Italian Mobsters would say "Fogee a bout it!" They will not help you at all. I could say more but I don't like being negative. Long story short, come too this Walmart if you are in the area or live close to it like me. But I would recommend the Antioch or Martinez location. read more

Walmart - Well.... - Department Stores Near Me - Pittsburg, California

Worst walmart ever. Standing in line for a price check. Been waiting FOREVER for a manager. No one has the ability to contact the manager so we all JUST STAND HERE. WTF!!?? Also they wont sell me a 12 pack of Mike's hard lemonade until 9am. Are you freakin kidding me?? I can't buy alcohol at 8:50am, but at 9:00am, THAT is when the magic happens! WTF is wrong with this place???? Been here in line almost 20 min. Then she tells me that someone elses problem is more pressing and she will get to it "when she can". THIS is a perfect example of why I HATE walmart. How do I complain to walmart corporate?? read more

Come to Walmart for entertainment purposes as well as shopping value usually will come to get my daughter some clothes since kids grow so quick or they have a lot of variety that's inexpensive too when it comes to sugar-free and low-carb stuff even on the frozen food aisle I feel bad because the Walton family but we got to save money somewhere read more

This store is literally trash, avoid at all cost. They don't even have upgraded transaction machines lol they are still using the old equipment & no apple pay??! And the staff, i tried to ask a member where i can locate an item and he was high out of his mind, couldn't talk properly! Who ever is manager is definitely milking this job because it SHOWS they really don't put in any effort to making this store run well. read more

I went to this Walmart customer service with the receipt to return a portable game that the game was missing yet the battery and the other cables and other accessories were there. I had my receipt and the customer service team lead start questioning me telling me oh you bought this on the 16th and today is the 30th and I told her yeah I work And I had no time to get here then she gonna tell me I should've came when I had a day if you were listening woman you would've heard me said I had no time to come because of work and then I asked her why am I put under all this scrutiny over an item that only cost $10 and I have bought two of the same games And I have no reason to lie and then she tells me I'm not saying you're lying but you put me under scrutiny, stupid you're telling me I'm lying!!so I just got upset with this woman and I just left and told her she can keep the $9.88 +tax plus the other accessories that didn't even have the game to go with it The only thing I have to say in conclusion is that why is it that when ever you give a position to a person of color they act like they're in charge it says team lead, but it doesn't say, team judge and jury and executioner! Hopefully she gets to be Team Manager!! read more

Employee named Tara.So Unprofessional with a lot attitude and not a one response on anything I say or helping me on something. I don't know, and how employees like this can be a member of the company. Wallmart should should be a reliable place. But how can you? And please. Training. how to greet people when cashing out with a Good attitude and Smile. read more

The most awful experience I have ever had in a Wal Mart. They rremodeled (at least since the last time I was in there) and the "beauty" aisle's are separated in a section with only one small opening to enter and exit through, which is the spot where the put a register for people to pay for their beauty products. Apparently some items can ONLY be purchased there, at least that's what it sounded like was explained to a customer as I was rushing out of there. Your cart barely fits, too crowded, and just an over all stupid idea. Luckily I was in and out quickly, and it was early enough in the day to avoid too many shady people. But it was still mad crowded and the aisles were loaded with go backs and display crap that was just in the way. Awful. Just awful. If I truly feel the need to go to a Wal mart for the savings, I'll venture to Antioch or Martinez. This Pittsburg location is just terrible. Terrible. read more

Lines are always long for both purchases and customer service. Store is not well kept up. It is always dirty/trash on the floor. One particular incident I did not agree with was my recent visit to Walmart. Alma from customer service helped me with a return but did not ask me if i wanted my return back on my card or in cash. She assumed cash and ran the transaction entirely through. I asked for it to be back on my card and she said I was supposed to tell her before she finished the transaction. First off, why am I supposed to say I want it back on my card (which I clearly had in my hand at the time of refund). They usually ask if I want it back on my card or in cash. It's not my job to tell them. They're supposed to ask before assuming. Or if that's what they "usually do for all debit purchases", make it known. read more

I don't normally write reviews but I am so fed up with Walmart! first I am handicapped so I need an electric cart! I usually go to the Antioch store. Most of the carts they have are half working and they have s few that have been broken since last year!!! This is ridiculous!!! Why can't they FIX them! I am not the only handicapped person who needs one!!! Then we have the store itself! It's filthy and disgusting! The shelves are consistently empty. I thought after Christmas it would improve buy it had just gotten worse! I used to love Walmart but I am hating them anymore and do mote and more online shopping and only go when I really need things!!! Wake up Walmart!!!! read more

I miss Wal-Mart so much I have withdrawals lol. This store is located on Loveridge/Leland Rd. Depending on which side of the plaza you drive in on you'll catch a wiff of that good ol Popeye Chicken. I gave this joint 5 stars. Yes, it's ghetto. Yes, people wear Pajamas while shopping. But guess what, this is Pittsburg and it is completely normal if you were born and raised here. The prices are unbeatable! I get all my household items here and some grocery items that are much cheaper then the typical chains. Toiletries are a steal too. I park near the garden center, less lines and faster check out. They have a Nail Shop inside as well and a Mcdonalds. Oh the tire center is an added bonus. You can get your oil change while you shop. Oh it's super lit on Thanksgiving. Best deals and it's very organized with plenty of staff. You'll see some seasoned staff that have been working here for years. Very friendly. read more

This Walmart really should get 0 stars or negative stars but I couldn't post this without giving one, it's the most ghettoest trapp MartWal I've ever seen in life and I use to work there, yeah back when they found two dead body's in the back off the store. Smfh read more

So this Walmart is in a big shopping center. The parking is always super full but very dirty. The produce looks nothing like what was posted on yelp. Some stuff is not really stocked and the store is a little dirty overall. They always have limited staff working. Prices are somewhat low but the quality is not really there either so you get what you pay for. Overall if you can try another store this should be last resort. read more

Good gosh customer service ... after calling from two separate phones and being put on hold for a total of 40 minutes for a CSM to see if my wallet was at their store, I decided to drive over to be thrilled to find only two people standing in line at customer service. Andrew was taping some nerf style guns back to their package and essentially cleaning up after what may have been a rush of exchanges/returns I wasn't present for - but his sense of urgency was so much more than non-existent. The associate running the register (no name tag) just didn't look like she should be at the customer service counter ... don't get me wrong, she seemed very thorough and efficient with the customers, but it takes more muscles to frown than it does to crack a smile. When it was finally my turn, she opens the drawer on her right (no big blue wallet), she knocks on the cash room door, calls next in line and then pages for a CSM to the customer service counter. I then step to my left and as one customer finishes up and the next one comes up ... the associate rudely asks if she could remove her item from her bag and then as the customer removes it from the bag, she asks if she checked in at the door, towhich the customer said she had not ... so she had her take five steps to the man standing at the door (who did NOT ask this customer to stop for her exchange when she came in) to get her item scanned ... saying that there's a sign at the door that says to stop here for exchanges (I'm telling you, this lady would NOT work for me EVER) I've now been standing here writing this review through five customer refund/exchanges and starting on the sixth and still no repeat page for a CSM nor has one called the customer service counter or come by to provide customer service ... I did watch someone from the cash office go to lunch (not mad at him) and someone go to the front end with a cash bag (wasn't mad about that until she started pacing back and forth across the exit side of the registers) ... wish I had looked at the time when I got here so that I could tell you how long I was here. Finally asks Steven (man standing at the door) if he has a walkie and to radio for a CSM ... seriously?! I know that it's Black Friday, but it's not busy (and I KNOW Black Friday busy) - it's just steady and I know my wallet is my responsibility, but c'mon folks ... if I had gotten someone to answer the phone, I wouldn't have driven over here ... ended up not having my wallet, but if you've read this far you have to admit that this was ridiculous. Good luck at this store ladies and gentlemen - godspeed and limitless patience be with you. read more

Walmart deserves 0 stars. Had to get something that was locked up and three lazy employees are standing around doing nothing but can't unlock a cabinet for me. It was already bad enough that I had to spend an hour in line at customer service because only one person is working up there and now they only have one employee in electronics moving at a snails pace. If I didn't need it today I wouldn't have waited. I will make the extra trip to Best buy when I need something Screw Walmart and there crappy employees. read more

I don't think the shopping experience at Walmart has ever been really pleasant. Not on the employee behalf. But the CUSTOMER behalf. The set up sucks in the store, everything is locked up, you gotta buy cosmetics in the cosmetics dept. however I do respect the employees for the sh*t they have to deal with on a day to day basis. I only come to this Walmart as it is convenient for me. Unfortunately last night while shopping I heard a customer who was EXTREMELY rude and disrespectful to the two men in electronics, belittling them, talking down to them, shouting so loud you could hear her in the toy department. My husband was buying a game and as we waited in line, while I felt bad for the two employees i don't like to get into other's business - until this crazy lady decided to say something I FELT was extremely racist to the Mexican employee, Jesus. (She was yelling shouting screaming demanding to speak to a manager and the two guys were extremely polite and respectful despite her relentless yelling and disrespect.) then proceeded to say to both men who were latin, "WHAT DONT YOU UNDERSTAND ENLISH?" I snapped and immediately stepped in and called her out on her disrespectful racist comment. Then she proceeded to call me ghetto, and said I charged at her. I recorded her at that point for my own protection she did in fact try to lie and say I "charged" at her. Why it took the manager so long to come, who knows.. i understand people need to take breaks and lunch but HELLO! You have all these security guards and your employees do not have a right to request them to escort irate customers out of the store? Finally a manager walked up on the two of us exchanging words and asked what happened. I told her exactly what was said to her employee, an I went about shopping. I hope and pray the manager stood up for her employees and asked her to leave the store. I rated this store based on the customer service of MOST employees and the stuff they have to deal with on a day to day basis. Walmart Wendy.. your actions were unacceptable, there is children who were walking past you when you made that remark about a Mexican not "understanding English" along with people who do not care to hear your BS. I don't care what you were trying to get resolved yelling, cursing, disrespect, is not a way to get your problems solved. read more

Walmart - Walmart Wendy being disrespectful and racist towards employees. - Department Stores Near Me - Pittsburg, California

Didn't appreciate the security asking me questions and following me throughout the whole store...

Cassie in the beauty department ignored me and would not help me get a foot pumice which was locked up in a case. There was nobody else in the beauty section. I tried to get her attention 3 times and then she said I'd have to wait under her breath and didn't even look at me. There was no else there either. I don't know if she was having a bad day but she didn't need to be rude I just wanted to purchase a foot pumice. I walked by again and she was still just standing there ignoring other customers. read more

1/2 STAR. Probably the worst Walmart I've ever been; and I have been to Walmart's all around the world. It's worth it for me to drive the extra 17 miles to go to Antioch or Martinez. Examples: customer service, doesn't know Mobile Express. They say they don't use it, but yet there's a sign that clearly states mobile express. What is the point? Employee talking in groups cursing and joking around; and get irritated and upset when asked for help. And to top it all off, this store really is dirty. So..... if you enjoy waiting in long lines, with slow-moving employee, rude customer service, then this is your store. How has the corporate office gone so long without checking on this store? read more