I ordered some photos online for pickup at this location and honestly wasn't expecting much, but I was pleasantly surprised by how welcoming the staff was when I walked in. The cashier was extremely helpful, friendly, and made me feel genuinely welcomed. I would definitely come back to this location based on the customer service alone. It's refreshing to have such a positive experience! read more

The pharmacy but you can't take the carts outside and if they're out of bags you have to carry everything to your car which they did help me with because people steal in this town but otherwise people that work there are nice they're all one girl wasn't but she had a line out the door read more

This is the worst walgreens I've been! Ask for help on the machine thing that you need to push since the item I want is locked! Press the machine been waiting for 20 mins for someone to come and help me with the item I need. But it surprised me I didn't get any help. Left and didn't get any stuff! read more

I visited this spot for mucinex and I asked one of the employees TIMIA what was the difference between dm and maximum strength not only was she rude, unknowledgeable, but her breath reeked of alcohol, slurring her words the poor girl could barely stand up straight. I just left and went to the cvs antihoc better service. I will never go to this wall greens again. I hope Timia gets the help she needs because coming on the job is unacceptable and the staff letting her clock in and work like that shows you how everyone is over there read more

Was called 50/11 times in a day to come pick up my meds. Get over here after work, waited in line, folks walking by like you invisible. A Gumby head Lilly in the pharmacy made sure not to assist me. No worries didn't want her assistance no way. So I waited. A nice brown male comes to the window. Gave my name and dob. He goes to get my meds. He then proceeds to tell me it's been misplaced. Huh? This is the third time I have come to pick up my meds and AFTER being called that they were ready I COULDNT GET THEM. If you are of color please find a pharmacy that ain't trying watch you die to see what it looks like when those of color can't get their needed meds. THEY REALLY OUT HERE PLAYING WITH US FRFR. read more

Do not buy Giftcards from this walgreens. Most of the cards numbers have been scratched off so be aware of what cards you're buying. I bought a master gift card and the number was scratched off. Be careful. read more

Walgreens - Cosmetics & Beauty Supply Near Me - Pittsburg, California

This Walgreens isn't anything fancy, but it usually has all of the staples you're looking for. The staff, for the most part, are courteous enough and the store itself is cleanly and orderly. I frequent it often out of convenience but am always a little annoyed that the prices seem a tad more expensive than other stores. However, it'll do and it typically has what you need. I will say that it's also typical to wait a while here. The line can sometimes stretch to the photo counter--usually as a result of there being only one cashier to handle a throng of customers. Also, if you need an item to be unlocked or any form of assistance from the staff, you'll also be waiting for a while. Oh, and watch out for the curbs in their parking lot. Straight gruesome. read more

Walgreens - This was specifically designed to tempt me. - Cosmetics & Beauty Supply Near Me - Pittsburg, California

Worst customer service, don't waste your time on these people. The girl I was on the phone with never asked what she can help me with (I was calling for an order I placed for pickup), and just transferred my call to the "photo department," which I never once mentioned. After being on hold for 5 minutes, the phone then transferred to the pharmacy department instead??? Once the man over the phone transferred my call back to the front, the phone was ringing, ringing, and ringing, and I was left with no answer. read more

Slow service... Medicine always not ready on time. Every time I check their website the price is pending so I call first before picking up my med. I made a refill on Saturday then on Tuesday after I called, the pharmacist said it will be ready in an hour then when I pick up, it's not ready yet and need to wait for another 30 minutes. read more

Let me start off with this has nothing to do with the staff at Walgreens, I received a $100.00 gift card for Christmas At Pittsburg Calif. I went to use it the next day and it had already been used, Somebody carefully opened the card and got the redemption I went back to Walgreens they gave Corp.# I called 6 different time's and been getting the run around ever since, Here's Walgreen's the response: Dear Scott, Thank you for taking your time to contact Walgreens Corporate Offices. We truly apologize for this situation. Walgreens can only verify that the card was activated at the time of purchase which we did, and it was. We are not liable for vendor gift cards after that. Please know that we do value your business and hope that you will continue to shop with us. You will need to reach out to the card issuer with any further questions or concerns you may have. Again, thank you for your patience in this matter, this investigation is now closed. Robyn V. Consumer Relations. 6 month's to tell me the card was activated, No S#it. Walgreen's will not take responsibility for the gift card being tampered with before it was bought, Since then I talked to the manager and a store employee and 5 other customers have also had cards that were tampered with, Walgreens take responsibility and put the gift cards behind the counter, And refund my $100.00 Posted on Yelp & Facebook, Meeting with Attorney on Thurs. 19th read more

Pharmacy services was excellent. Timely and representative was very polite. Thank you!

The employees are nice and friendly but the service is pretty slow and due to the high amount of theft, almost everything is locked up so you're stuck having to wait for an employee to come unlock the most basic items. read more

If I could give less stars I would. My medication was delayed for over 5 days, no explanation, also meaning I didn't have my medications for over 5 days. It's a med you cannot stop abruptly taking. I'm lucky I didn't end up in the hospital. When I called to inquire the tech was extremely dismissive. Especially when I told her how dangerous it was. She was then very rude. Get your meds somewhere else, especially if it's something you can't wait 5 days for. read more

Zero star...! Bad service for the Pharmacy ! I help My husband to pick up medicine it was refill prescription , but I came here 3 times to pick up but it's failed and just pick partial only since doctor release the medicine on 6/26/25, the 1st came here on 6/30 to say the medicine not ready yet, it would be ready for 7/1. Then 7/3 came here they said it's not ready and I told the guys we need travel overseas for 3 weeks on 7/5 then the guys said and wrote to me it would be ready for pick up 7/5/25. Then 7/5 came here but just give me partial, I still have 1 medicine not ready yet ! I told them this is very important medicine for my husband. Because my current medicine just only fit 8 days , It cause my husband dangerous without this prescription but... they said they will closed for 6:00pm in Saturday, ask me to come tomorrow ! But my flight was Saturday night schedule we had on flight how we can come tomorrow ? Finally, they haven't give me the medicine for this urgent case . I was very disappointed for this poor pharmacy ! Please don't come here and prefer to pick up other locations or else. read more

Zero stars for the pharmacy. One of the worst pharmacies I've had to deal with. From partial prescriptions, (which they never called to let me know the 13 came in) not giving all the prescriptions sent over, and all of a sudden the system shuts down in the process of checking out. The clerks lack attention to detail...Do yourself a favor and don't use this pharmacy. I love the cvs in Target. It's a longer drive, however the professionalism from the clerks are at a 10, and they do stock their prescriptions so you know you don't have to get partials. read more

As a disabled senior I stood in line to long. Had to sit down before I got to the counter.

Love the store itself but the pharmacy is another thing! Always long lines, multiple times they haven't had medicine in stock.. their automated system will tell you prescriptions are ready for pickup and when you get there its not! read more

The people who work pharmacy clearly hate their job. I always try to come in with a good friendly attitude because I also work with customer service but they're just rude for no reason. I know people can be a hassle but it's not fair to always make positive people feel like a bother just for simply getting prescribed medicine. I hope whatever management they have treats them better because it's an every time occurrence now where it just seems like their management team treats them poorly which makes them have negative attitudes in their workplace. I never write reviews either it's my first time writing one but it seemed necessary with this Walgreens. read more

Sat, June 4th @ 1:13pm. I was turned away by Pharmacy staff and was told to come back after 2:00pm even though website says closed between 1:30-2:00 for "meal break". Management needs to update their website so that we don't waste our time!!! Bad customer service! read more

Es una basura de farmacia .me resetaron.insulina y no me die Ron las ahujas.y estoy Esperanto el testeador por 3 dias.0.recomendacion no me he podido aplicar la insulina. read more

Every ... single time I come here it's ALWAYS an issue ... they don't have the prescription, it'll be ready by xx and when you get there it's NOT ready! Avoid this pharmacy they are ALL massively INCOMPETENT!! Unbelievable!!! Ggrrrrrrrrr read more

Please Walgreens Pharmacy get it together! Every time I come the line us off the hook! You have to prepare to be here for hours. Im going to have my relative find s new pharmacy as Im the pick up person. Cant do this anymore read more

Walgreens - A Photo of the line today! - Cosmetics & Beauty Supply Near Me - Pittsburg, California

Extra long lines. Poorly stocked goods, helpful but too few floor staff. After getting home and reading my receipts I discovered that I had paid $8.55 for a 35 cent fingernail file. I Wouldn't stand in that line again for anything. read more

The 5 stars are particularly for Carrie (hope I spelled your name right) at the pharmacy that was able to help me with my change of address , even tho another pharmacy worker had advised me to call 1 -800 Walgreens & handle it myself because they "don't have control over any of that"... I knew HE was lying since he was IN A RUSH to go on a break , right AFTER "helping" me (which he didn't even help me to begin with) the line was extremely longggg .... Anyways Carrie you're AMAZING !!!!! You're making my life so much easier by just adding my apartment number to my address on my account . You're an angel & I appreciate you soooooo much . I hope life treats you amazing bc you really made my day by just doing your job RIGHT!!! Give her a raise & fire other dude because that's just unacceptable, you're getting paid to do your job, do it right....... I'll edit with his name once I get it . read more

I called a refill for two medications yesterday morning. My prescriptions were supposed to be ready today at 9:00a.m.. I arrived at Walgreens drive thru at 12:45, I just got up to the window at 1:23. The clerk at the window informed me that one of my prescriptions is not ready and I will need to come back in 20 minutes. I explained how long I had already been sitting in line, she told me that she has to have me move because she needs to help the other customers. As I drove off to get back in line, I received a text from Walgreens informing me that my prescription is now ready. So now I am back in Iine behind 6 cars stuck again in line. The customer service at this Walgreens continues to deteriorate. I have had problems here in the past with filling my prescriptions. They are short of staff, they are often out of stock on meds and the lines are always impossible and the customer service just absolutely sucks! read more

Simply the worst pharmacy experiences I've ever had. I literally have the prior authorization in my hand stating a 30 qty refill and they are still trying to tell me it's only for 15. Then they want to call me with attitude? I've lost hours of my life dealing with their bullshit for the last two months. I don't understand what the disconnect is. I got the oh well that's at our office in Miami bs yesterday. I don't care of Susan doesn't work at this location. If someone tells me my prescription will be ready in 90 minutes and I show up and you all act like you don't know what's going on after dealing with your incompetence for 2 months, yeah you're going to get a nasty version of me. Seriously everyone. Avoid this Walgreens!!! I suggest avoiding this chain all together if possible. Completely inept, under qualified, and unprofessional. read more

I guess it's a trend for all pharmacy Walgreens in this area , while I was in the counter to pick up my meds they told me to go see an agent down the hall (last window) cuz I went to the wrong Walgreens! Fine my fault and it is but she went to go ahead and pull my meds and it will take 3-4 hours to get it ready. Wtf I recently found out I have asthma and I'm wheezing my ass off while she's laughing with her colleague while on her 2 way talking. About some personal stuff they have during work hours!! And also infront of a custoemr while you have the pharmacist laughing rather than correcting the issue! I guess customer service and work ethics is down the drain with Walgreens smh ‍ read more

I rate Pittsburg walgreens 0 stars. The pharmacy is the worst part of this store. They are slow and the drive up is horrible. I have witnessed some very shady behavior while waiting in the drive through for the usual 45 minutes that I have to wait for my medication pick-up. Don't think that going inside will be any better. The line is long and I always feel like I'm going to catch something standing in line with a bunch of sick people. Now there is a giant apartment complex being built next door. I can't even imagine this store handling any more customers when they can't take care of who they already serve. I literally live 5 minutes from this Walgreens, but bye bye Pittsburg. read more

I just wanted to state I was on the phone on hold for over 1 hour with the pharmacy, they never said Andy thing except "please hold", and pick up and put me back on hold. Very ver frustrating. The other workers here are pretty cool- but I've never ever been on hold for that long- EVER read more

Walgreens - The walgreen number and the length of time on hold. - Cosmetics & Beauty Supply Near Me - Pittsburg, California

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Pharmacy has the worst customer service I have never experienced anything like this they close at 9 pm we got there at 8:40 we waited patiently because they are busy I never would have thought that they would just close and tell all there patients that the system shuts off at 9 pm and that they can't do anything are you kidding me who does that it's so unethical that is not what you advertise you say you care, I have been to other Pharmacies I have never experienced anything like this yes I know when the time comes to go home you want to but sometimes just be a kind human being patients need there meds like heart meds those are important and I wouldn't be mad if I was late picking them up but we got there at 8:40 and your cashiers and pharmacy technicians are so rude ai was going to mention there names but it's not worth it. And you think your #1 in Pharmacy industry I don't think so you need to work on your customer service. read more

As a medically fragile parent. Being treated poorly like you are misusing your child's chemo every time you call for a refill because the staff is too lazy to see if there is a new prescription or updated dosage. Heartbreaking is an understatement... Medically fragile people go through enough. To be treated poorly by every pharmacy staff can only be the fault of HORRIBLE training.... I will never use any WALGREENS again, but fair warning... This one specifically is absolutely horrible, dirty, and ran by trash. read more

DO NOT COME HERE FOR YOUR PRESCRIPTIONS ESPECIALLY FOR DRIVE THRU!!! I been in the drive through line since 6:30 it is now 7:13pm !!! I went inside and there was a long line of people ! They need to close this pharmacy or hire a more quick staff because it's ridiculous to be waiting this long and it's been going on for months . There's always a long line in the drive through it shouldn't have to be like this at all continuously. People have places to be and to be waiting in line that long is unacceptable and unprofessional. This needs to be resolved immediately read more

All Walgreens locations are now bad due to the choice of one pharmacy manager at the Brentwood CA store

Returned two recall baby formula to this store. Shift lead Jacob, only accepted 1 unopened formula and denied the other formula because it was open and was almost empty. Please note Jacob, that as an acting manager you have to understand that this kind of recall is NOT a laughing matter to dismiss, and not accepting this open formula because it has been used already in NOT a reason not to refund it. My daughter had a fever because of this formula and I have informed you that we only recieved this news yesterday 2/23 from Similac regarding this recall. We bought this formula on 2/15, ofcourse it is almost empty because we bought a while back and not knowing that it was recall until yesterday. We went to a different Walgreens but called them first that the formula has been used already... and they still accepted and gave me a FULL refund! Jacob you need to get another training regarding this kind of matter. I am very disappointed how you just dismiss this kind of thing and let alone informing me to just send it to the manufacturer to get a refund! Very very disappointed and angry about this situation. read more

Rude rude rude!! I've been coming here for many years and it's been on the same prescription of medicine. It is a triple script because I am in recovery and have been for 10 years if they treat me like some kind of full on drug addict very disrespectful and very rude. But this is not the worst of it the Richmond Walgreens is even worse you guys got to step up your customer service I mean who are you to judge anybody just do your job read more

this is one of my least favorite places to come. it is impossible to use this pharmacy with just one visit. two or three attempts are usually required. it does have some redeeming qualities. i like the photo department. the card selection is good. gift card selection is good. PLUS it's a million times better than the Walgreens in Bay Point. but still enter at your own risk. read more

Worst "Night shift" pharmacy drive thru ever!!!!! Do not I repeat DO NOT put in your perspiration here, their rude with zero customer service skills, nobody acknowledges you even when your next in line it was just a terrible experience. I wish some way I could record how this place is ran because they definitely need some type of new management because that night shift is terrible. read more

Worst pharmacy I've ever been too. Walgreens are usually very fast & professional. This one is slower then hell. Id rather stab my own eyes out then stand in that line for 30 minutes just to be told my script will be filled in 30-90 minutes....after they had it sitting there for 3 days & told me it would be ready in 90 minutes when I called that morning. I'm switching pharmacies TODAY! Unless you like pain, I suggest you go to a different Walgreens. They are on every corner these days. I will say the workers are kind while telling me my script isnt ready..yay. read more

Pittsburg store feels like it's on the brink of bankruptcy. Very unattractive interior, lots of items out of stock. The exterior is a dump. Always lots of litter, no garbage cans anymore. I am handicapped and use shopping carts for support inside the store. They gave lost almost all carts. I never find one. Bug disincentive in my case. read more

By far the worst pharmacy I have EVER been to! The employees are rude and favor people.. I waited and waited while they called people who had just walked in for their meds and when I got up to ask about my prescription it was sitting in the ready bin the whole time!! I was furious!! Another time i called ahead to see if my meds were ready and I was told they were so I came in later that day and nope! Not ready was told it would be an hour wait!! The tall guy who checks people out with the curly hair.. just plain rude!! I'll never return to this pharmacy EVER! read more