I love my local Walgreens, it's such a convenient and great place to head when u don't want to…read moretravel across town to go to a different store. Love the staff very friendly!

Need more professional staffs i've been waiting on the call line for more than 25 minutes and the…read morerobot voice kept updated on how there are two people ahead of me. It had been 2 people sine i first called... Do not recommend at all if there was a zero star option i would pick that.

Pharmacy services was excellent. Timely and representative was very polite. Thank you!read more

I visited this spot for mucinex and I asked one of the employees TIMIA what was the difference…read morebetween dm and maximum strength not only was she rude, unknowledgeable, but her breath reeked of alcohol, slurring her words the poor girl could barely stand up straight. I just left and went to the cvs antihoc better service. I will never go to this wall greens again. I hope Timia gets the help she needs because coming on the job is unacceptable and the staff letting her clock in and work like that shows you how everyone is over there

I've been here a couple times lately. There are so many derelicts in the parking lot it cannot be…read moresafe. I watched one guy repeatedly go into a Mercedes SUV and take stuff out. I reported to the "manager" in the store (I reported first to the cashier who told me to talk to the manager) and he couldn't care less. It was like I was bugging him. I think most people go here for meds, it doesn't appear to be stocked well. The website said they had my shampoo but they didn't. They also have half the store under glass. That's a "I won't be back" thing for me. No one likes having to wait ten minutes to get the glass opened. If people are stealing stuff then get security. I'm honestly a well built man but I hate coming here because of the riff raff surrounding the place. There are other options.

This review is for the pharmacy only. Now let's talk about the HIPAA violation that I have yet to…read morereport and numerous times that this pharmacy had delayed my child's prescription in the past 3-6 months. They claim it's an insurance issue, but my child's insurance hasn't changed in years. Then they lie and say they're out of stock. Which is mostly untrue. There was an incident when I requested to refill a prescription a week in advance. They sent me a text claiming it was out of stock. I had a feeling that it was bs so I drove to the pharmacy and spoke with their staff in-person. Guess what? The prescription that they claimed that was "out of stock" was in fact in stock. The tech told me that I just needed to wait 10 minutes. I had to explain to the tech the importance of my child's medication being filled on time, given that a missed dose can cause a life-threatening issue. About a month ago, I was in line inquiring on my child's prescription. There was another customer standing super close behind me while I was giving the tech very personal information. The staff did not say anything to the customer standing very close to me. There I was disclosing personal medical information not realizing that the customer was near me the whole time. (They should check the cameras; I can't make this up!) I only became aware that the man was standing extremely close to me because another customer in line pointed it out and told him to step back. There is no way that pharmacy tech helping me did not notice him. HIPAA VIOLATION! Anyway, if I could give this pharmacy zero stars I would.

I feel like I've been calling and dropping into every salon I can to try and find bottles of the…read moreold formula for my shampoo. Enter in Rite Aid. I called ahead to this location and they did a stock check and were able to set aside the bottles they had for me. The service was friendly and helpful and I was able to swoop in and purchase them not to long after our call. All in all, I was so grateful they had them. Much appreciated!

I feel kind of bad for them. The ladies that were in the Rx department seemed incredibly nice and I…read moredidn't talk to the woman at the counter to the right of the door, but she seemed nice. I can only say my goodness. Tons of empty shelves and despite reading that the medication I was trying to get is at Rite Aid, it wasn't here at this location. I don't know if they're doing renovations, simply understaffed and not getting orders in, or if they're closing down, but you can hardly find assistance or the items you're searching for. Another woman was trying to get her elderly mother some Metamucil, and I suggested an aisle I had walked down previously, but she couldn't find it anywhere there either. Good luck to Rite Aid.

This is one of the worst Walmarts ever…read more They absolutely refuse to open more than two lines. No matter what. So if the store is packed and the two open lines are way down the aisles, they will not open another line. You will see other employees walking down the aisles laughing or goofing off. But they won't go open another register. There is no self serve registers and it's the only Walmart I know of that doesn't have this. Of all the places that need a self serve, it's this place. This is the last place you want to spend a lot of time in. You can tell the people who frequent this place are not of the best character. And how can you tell? Because EVERYTHING is under glass. Not just medicine. I mean if you want some socks, you have to find an employee to open the glass. They have a call button but no one ever responds to it. I have no idea why it's there because it serves no purpose. Want some underwear? Find someone to open the glass. There are only two registers open at any time, where the hell are the employees when you need the glass open? Let me rephrase that - the employees with the keys. Sometimes you can find an employee - but they never have the keys. I mean honestly, does someone run this store? Or do employee just do what they want? I mean cough drops. Under glass. Are the scumbags stealing all the cough drops to make a special type of meth? Yeah, the customers in the store have no manners because they're from Pittsburg, a town that prides itself on people who never understood basic courtesy. People block the small aisles with their carts and get mad if you want to get by. No one ever uses a divider on the check out belt (If I ever see someone use a divider in Pittsburg I'm going to reward them with a 20 spot right there, just out of shock). If you like rap music, there are four or five different areas in the parking lot where the idiots blast it so loud, I'm surprised the glass on their cars don't break. Watch the people who park in the handicapped spaces. I defy you to find one person with an actual handicapped placard. You can see the folks drive up, park in the handicapped spot and walk in find. Go to their car. Any evidence of them being handicapped? Nope. I can't stand people who do this. There are handicapped folks who need those spaces. These are also prime spots for people blasting rap music, I guess because it's close to the store and they want people inside to hear. But it's normal for this Walmart. Bad customer. Terrible management. As unpleasant as it can be.

Worst store I've been to in 6 states. People are slow. Waiting over 15 min for assistance AFTER I…read morepressed the assists buttons NEXT TO A MANNED REGISTER! No one offered to call for some one to come. This store is shameful The young man at the register near me spoke to who I assume is a lead or mgr and they literally , walked away between registers. After 25 minutes wait I left. Highly recommend this store close.

First nice the pharmacy was open on Christmas. Unfortunately that's the only good thing. There was…read morelong lines of people waiting to pick up prescriptions and not enough staff to handle the mob. I'm sure they knew they would be the only pharmacy open. They had run out of tamiflu but didn't bother to put up a sign so people would know. I was texted at 1145 that they received my prescription and did I want it filled which i immediately responded YES. When I arrived at 3:30 to get it they lied and told me they just received it. Everything was just a mess their when they could have heavily staffed it and would have gotten new customers Poorly run store

Horrible service. Always a hassle to just get my medication prescribed by my doctor. They never…read morehave it ready on time and mostly out of stock. And I have to call it in and wait 30 minutes on the phone just to get the pharmacist put in my prescription order. I suggest you find another Walgreens location.

Emily is really friendly and helpful! My medical insurance has expired, and she patiently helped me…read moreupdate it. She made the whole process super easy and pleasant.

Not helpful at all. Very poor Customer Service.. not recommended location for medical needs.read more

This is a really down in it's luck CVS…read more There are a ton of vagrants out front and the front door doesn't work and is propped open. A lot of the shelves were empty, almost everything is locked up, and it feels a bit grimy. It was a wasted trip for us since it turns out our vaccination isn't covered by our insurance (the pharmacy tech also had an issue checking us in and reviewing our accounts) and the check stand (no self check out) had a line of five people deep that wasn't going anywhere so I put back the candies I'd picked up and left. To be honest I never see us ever coming back to this location, we don't see these issues at our local Walnut Creek CVS and we're always able to use their self check out to be in and out quickly, so overall I think two stars is right on the nose.

This review for a special employee named Rell. Rell was super kind and helpful and went above and…read morebeyond to help me figure out how to go online and print some pictures. It was the way he greets everyone when they come in to Cvs. Its rare that you find an employee who genuinely is kind and super helpful and has a lot of patience to help a customer with a problem. To CVS management, you are very lucky to have an employee like Rell working for you. He is an example of what kind of employee we are all looking for in customer service. Thank you Rell!

I have been using this pharmacy since I moved to Concord in 2019. Since then I've seen dozens of…read morepharmacy workers come and go. And the current CVS pharmacy staff sweating their asses off to fur-fill orders. I see their gates being protected like Mama Bears before their shut down between 1:30-2:00 p.m. Let's also mention their cash registers. They're constantly locking up at the pharmacy and if you haven't happen to you at least once in the last one month, well you're not part of the club.

Avoid at all costs--dangerously incompetent and lazy…read more If I could give this pharmacy negative stars, I would. Dealing with the people at the register have been a nightmare from start to finish. Every visit feels like rolling the dice on whether they'll actually get your prescription right and spoiler alert, they rarely do. I'm pregnant and dependent on medications like insulin and glucose monitors, and this pharmacy has repeatedly failed me: wrong needles, wrong meters, missing insulin all while acting like it's somehow my problem. I've had to go back three times just to get the correct supplies. Most recently, they completely botched a crucial hypothyroidism prescription. My doctor's office confirmed it was sent to the pharmacy. When I went down in person, they told me it never existed in their system and told me to "call the doctor." However in calling the Dr. they confirmed the pharmacist sent confirmation of prescription that morning! And thanks to their AI phone system, you can't actually speak to a human, so the only way to even start fixing their mistakes is to drive down, only to be met with the same laziness and apathy. They push people aside when the line gets long, refuse to take responsibility for errors, and seem incapable of basic pharmacy competence. This isn't just frustrating, it's unsafe. If you depend on your medication and don't want to be treated like an inconvenience, go anywhere else. This place is a hazard to anyone who actually relies on their prescriptions.