Customer service sucks at this store. The employees are not help and not willing to help at all. Stay away. Target is the best option.

Just another Walmart. This location is always very busy thou. Word of advice, get here early. Of course they have like 70 cash registers and only 3 cashiers. read more

This is the worst walmart I have EVER been too. I've never written a review in my life and have been shopping here for a year and a half but today was it for me. I'm in customer service so I can excuse the less than friendly ppl working the grocery floor. But today after buying 2 things of salmon only to unfreeze them as pretty much fish slop I'm disgusted. The store itself is never restocked so everytime you go the things that should be there aren't. I've gone one weekends, weekdays, morning and evenings. It's awful no matter what time. The produce is far from fresh and buying peppers is a toss up. Sometimes they are rotten or not even there. What a terrible store. I wish there was another walmart near. Hope this store goes out of business or is run by someone else soon. Terrible leadership. A child could run the place better. read more

This WalMart is a joke. Only three checkout lines open, but about 10-12 people waiting in each line. One employee walking through the check out lines asking customers if they'd like to use self checkout. How about place that employee on an actual register so people can get on with their day. I hate shopping at this store. read more

EXPIRED BABY FORMULA I had one of the worst experience as a parent of a new born. On 5/25/19 I bought 2 Enfamil premium from this location, all the baby formula is lock so you need to call for assistance to get the baby formula, once they help you they bring the formula to a register that means as a customer you handle and check the baby formula until you pay for it plus you would never think Walmart sells EXPIRED Baby formula " bad costumer experience". We feed our 3 day old with the formula I that night and the next day my baby was throwing up, some diarrhea, fussy and crying a lot. When toy come to a big store like Walmart you would think they will be careful with the new born baby products they sell, after we notice the baby was getting sick we check the Enfamil and IT EXPIRED OVER 2 MONTHS AGO. We had to take our baby to urgent care. Thanks God everything is good with our baby, she feels better now. To Fay I when back to return the EXPIRED BABY FORMULA I ask for a supervisor her name was Jessica or July" she had no name tag on" she show up to the customer service desk didn't even introduce her self and just said what's going on I show her the product fur her to see when the product was EXPIRED. She showed 0 empathy, you can see they don't care about the customer all she said was " you want to exchange it or get ac refund" no apologies, no acknowledgement of the issue and no actions taken to send some one to check all the baby formula and fix it right away. Unfortunately you can't trust this place, you know they might have cans and other food that already over the counter by mistake but BABY FORMULA THAT EXPIRED OVER 2 MONTH AGO?? UNACCEPTABLE. I hope this never happens to any one else read more

Tracy is very racist and made petty remarks which I did not appreciate bought a defective costumes when I went to return them Tracy said that the items were not returnable I don't understand how a big company can just get away with ripping people off and then still being blatantly disrespectful and racist. Never shopping here again read more

I don't like any of our Walmarts here but this was my first time I used the order online and pick up. It was great! I will do that more often if I'm just getting one or two things. This is black friday so the store condition was what I thought it would . read more

I placed a order that said it would be ready for pick up at 8 pm which it wasn't. When I tried to call you can't get a hold of no one and then finally they hang up on you. I will never order from here again! read more

Would love to post a zero. Bought an ice maker online because they didn't have one in store. They charged me 3 times. 2 are pending and one is posted. They keep telling me the bogus 2 will fall off. They have not (10 days later). Also said the bank can clear them. They can not. Unless I cancel my card. Trying to figure out why they charged me 3 times to begin with. Dave Ramsey is right. Pay with cash. read more

This is for their bakery department. Let me start off by saying that I think Walmart cake is delicious which is why I chose this location to make my daughters birthday cake. I went in a couple weeks prior to her birthday to order the cake. I heard they customize. I spoke to a lady who told me "easy, I can do this no problem" it was nothing too crazy. When it was time to pick up the cake, the cake wasn't finished... they handed it to me and it only had the border that I asked for, no writing, nothing. Just a plain cake. I asked to speak to the lady who took my order, they said she was on lunch break. Then I asked to speak to a manager and was told they were also on lunch break... So I asked them to at least write "happy birthday Emery" she sighed and did it, but didn't even spell my daughters name right, even though I was right there telling her how as she was writing it.. it was just a ridiculous experience. Absolutely no professionalism. We were also suppose to get a "smash cake" that day, which we ordered with the customized cake and they "forgot" to make it. Needless to say, I won't be coming back to this location to order a cake. read more

We bought a Famous Dave's gift card at this Walmart for birthday gift. And our Son used it for the first time and the card had no funds, he had to pay cash. My husband called Walmart but no can help, Yes 1-800 number to. So beware when buying gift cards at Walmart. read more

Fuck this Walmart the employees have fucked up rude attitudes I just called right now to see if their customer service is opened because their registers have been down FOUR FUCKING DAYS ALREADY I'm tired of wasting gas and yet this bitch answered the phone and hung it up. I'll never go to this shit Walmart ever again. read more

I truly love Walmart grocery,so easy so convenient,love love love it I place my order online insted of having to go to the store,I place my order I get my time and date of my choice to pick it up.I pay online so when my time comes to pick it up o go check in on my phone park in the orange parking ick up spot of my choice confirm I'm there what color car I'm driving and the spot number I open my trunk get back in car a employee comes out loaded all my food for me every thing as if I shopped my self but didn't have to and to top it off the service is free I truly love this service and will continue to keep using it thank you Walmart read more

Not only was it extremely dirty , but the employees were extremely rude. One kid in particular in a tie die sweatshirt today may as well had been walking on top of me with no space in between us at all. My fiancé asked him to please step back because he was so close, In return he threw his hand at us and exclaimed "whatever" in the process. Completely rude and unnecessary. Even if you don't buy into "Covid" have some respect. We will never come back because of how rude this employee was, but also how rude they all were. I believe in giving people chances at a job, but some just need to learn respect and people skills first. read more

Oops I walked into a big mess. Most unorganized Walmart I had seen, things were piled or dumped no organisation. I did not see any employee working to clean up the mess. One had the feeling of like vomiting so it was time to move out to fresh air. No not this location any more a big black mark. read more

A filthy store with a filthy parking lot. Some good people shop here, but more weirdos shop here than normal people. The aisles are cluttered, the employees could care less and its a place I come to infrequently. I have been told to "kiss my ass" by the people checking reciepts when you leave more times at this store than others. I dont like running a gauntlet of idiots to take my purchase to my car after purchasing. And I am pretty sure they don't like me either. read more

Robressa was very quick, pleasant and helpful. Thank you for your professionalism and efficiency . Always great service from everyone at this location. read more

I used to frequent this Walmart prior to the newer ones built in the SW of Bakersfield. I do not like the remodel they made last year, not sure what they were thinking but to me it didn't do anything for the store. The did change the layout a bit from what I am used to with Walmarts but not a whole lot. The shopping experience is all the same as far as products go as well as the customer service. I think what makes this Walmart less attractive for me would be the remodel & layout changes. Maybe I am picky but who knows really. I prefer the one on Gosford!! read more

I can see how the store has a 2 star overall rating. My experience was OK... It is clean and I find what I want/need here but I have never found customer service to be very good. The gal in produce was wearing ear buds so she did not have to speak to anyone/customers. Weird. Self serve check out gal was less than friendly and the guy in customer service looked like he was ready to quit his job. There were 2 staff members in the wine aisle stocking and chatting but did not ask customers if they needed help finding anything. Staff doing inventory in other areas (cleaning supplies) do not offer a hello to anyone near them. It's Walmart, I get it but a little customer service goes a long way. On the plus side, the deli meat counter is never lined up and they have a decent selection of chicken and turkey. Healthier than any packaged stuff. The best part is that while I cannot get all my groceries here, (fresh seafood) the savings in cost on what I do buy is for sure noticeable. Especially on produce. read more

Worst customer service ever!!! There were a few employees who were helpful but the rest were gruff and one lady showed much of her crack when she bothered to help us. read more

Walmart Supercenter - Department Stores Near Me - Bakersfield, California

I was trying to find some one who knew if they still had Covid home tests I went to the pharmacy and there was a line so I just really quick wanted to know if they had them in stalk and I went to this lady with long brown hair a lil chubby, and tried to ask and she kept cutting me off saying I'm doing something u have to wait in line... it's a yes or no question... I'm not asking to look for my prescription read more

HORRIBLE! It was 8pm, so I guess a bit late. A guy was asking for money right in front of the grocery store so I told one of the workers as I was walking in. He said that he always tells the managers and they never do anything. So obviously no one cares enough about the store. Also, the produce was all moldy. Then I go to check out and Jebb I believe his name was, asked if I would like bags. I said yes. I go to leave and realize like 5 of my items were not bagged so I asked for a bag for them. He said that will be 10 cents. So what was the point in me asking for bags?? Lol. I dunno, just a very surreal experience. I will be avoiding that place at all cost. Literally the WORST Walmart. read more

I have a broken foot at the moment and have found most store employees downright inconsiderate, BUT today I want to say thank you to Julie and Christine for going above and beyond. They assisted me and were engaging at the checkout. Thank you for your kindness. read more

They stole my money. I headed into Walmart today to get some items. As I entered, I was told that cash was only being accepted because their credit card machines were down due to power outage earlier. I was fine with that. I had cash. I ended up waiting over 1 hour in the checkout and when I got up there my amount was $56.87. I had $60 in 20s and that was it. I was then told that they weren't giving out any change or money back so I was out. Isn't this illegal? read more

When this SW Bakersfield-Panama location first opened it was great. Slowly but surely it's really changed and not for the best. Understocked shelf's were the beginning, then improper pricing (which drives me nuts), departments not staffed and today I went shopping and half of the items I required were in Spanish ONLY. I'm completely game for bi-lingual product description and details but only Spanish? For example I needed to purchase bamboo blind, the dimensions were obvious but I needed to know if it was top or side mount. Unable to read Spanish I left without purchasing the $60 item. The same was true for a special cake mix I needed, flax seed, cake flour, chile paste, numerous canned goods and the topper?, cosmetics and shampoos. The reason why this is happening is due to the demographics and high volume of Hispanic customers, I get it. It's just a shame. read more

This is an updated review of the WORST walmart on the planet! I went to return an item that I couldn't find any where else..so i think 9am wed morning shouldn't be a problem right? WRONG!!! there is seriously something wrong with that store I've never seen anything like it!!it's like they're all on stupid mode....i will never ever go back because you can't fix stupid. read more

I love Walmart. The prices are reasonable and fair for somethings. I love to buy the great value brand than paying the higher price for stuff that you can get for a lot cheaper. The staff is pretty friendly and helpful when you need help. I did take a spill about 2 years ago and the management team was really good to me. The manager called me the next day to check up on me. I love the site to Store and use it quite often. I haven't tried the layaway just yet but I am sure it a pretty good deal and the fact that you can make payments is the best. read more

I like this Walmart. I can find everything easily. Prices are inexpensive, and the quality of the products are not bad. Sure, it can get crowded, messy, and disorganized. There tends to be some rude people, but there are rude people everywhere. I'm usually in and out of there real quick. If my wife is with me, then we'll be there much longer and buy more than we came for. The service we've experienced has been fine. We'll keep shopping here as long as we're on a budget. read more

Even thought wallyworld is less expensive than target, it seems like the items I always need are exp. #gladigotmycoupons!

Tried ordering online. Offered free, same day, curbside, store pick up on Rosedale. Ordered early in am. Never received notification order was ready for pick-up. Tried to call, no answer from any department, operator, nothing. Decided to go to customer service in store. My 5 item order still was not ready at 6 pm. 4 bottles of glue & thread. They said they'd get someone to gather it. (Already paid for). 8pm decided to leave. Got notice at 2 am order was ready. Called online ordering to cancel & get refund. Was told out of 1 item so that part would be refunded also. Had to wait 5 days for partial refund, then they added the amount they were out of. Never will I go to that Walmart again. Never will I order pick up a gain. read more

Dirty place to used restroom but they are low in prices always used the walmart app for better deals. read more

Walmart Supercenter - Department Stores Near Me - Bakersfield, California

That's it for me, I cannot shop here again, Daniel the assistant manager was rude and felt that he could say anything to a customer. There is ongoing issues at this store and I refuse to spend money here. read more

Typical Walmart. 1 person working with over 12 in line? Maybe WM will get better after Amazon buys them.

if you have the goal of wanting to kill yourself or someone else just visit this Walmart! You will be met with the rudest employees I have encountered thus far in my time living here, it's dirty, unorganized, unstocked. It's really REALLY stupid that ya'll close at 12. C'mon now, 12? Really? Oh and not to mention you block off the makeup/face wash aisle at 10? How the hell does that make any sense? Why is the area blocked off? Obviously I'm not going to steal your cheap makeup with 20 cameras on me. Also the fact that half of my shopping list consisted of things I needed from the 'beauty' section so my awful trip to your awful store was basically pointless. Learn how to properly run an establishment. Also stop shutting down your self checkouts, again, I'm not going to steal your crap when there's 20 cameras on me. Just don't come here. It's awful. read more

This stores doesn't stock items it advertises on shelves. I recently visited this store and wanted to purchase a tablet on display. I had to find an employee to request someone get me the item as the tablets are locked up (no problem). After locating an employee and requesting the item I waited 20 minutes before the employee returned only to say, "We don't have that item in stock." I said, "Well do you have the cheaper version?" Employee said "We don't have that in stock either." I thought ok... maybe I'll look at something else. I noticed they had GoPro video cameras so I looked at those. I found a nice deal on one so I located an employee again, requested an item again, and had to wait again. This time it took almost 10 minutes for the employee to return and say, "We don't have that item in stock." That was when I left. I've never returned since. read more

I ordered an Apple Watch from Walmart and went in the store later that day to pick it up. Overall, I had a pretty good experience there. All their employees I came in contact with were very helpful in showing me where to go and helping me pick up my new watch. I want to give a special shoutout to Dj! She went out of her way to help me get my watch! Very nice girl and I would definitely order to pick up from Walmart again. read more

Has a lot of tweakers on the Dell here parking sucks checkout lines are very slow people here look like they hate their job good prices and never find ammo for the gun there don't go late at night that's when their stocking and it's hard to move around the produce is very good there they do have really good sandwiches read more

Walmart Supercenter - Big store - Department Stores Near Me - Bakersfield, California

I had a ankle injury and could not walk and they only have two mobility carts for the entire store and no sales rep seem to be interested in helping me find one! read more

My cart was " stolen " twice..while walking around the corner to look for something.. lol..kinda weird ..The first time it was empty, the second time there were items in it..they were taken out and placed on some shelf. Does this mirror the mentality of the average Walmart customer ? .. Then I guess I don't need to become one.. read more

I just wanted to post a comment in express high feel about the Walmart on Rosedale it has come to my attention that every time I tried to call the store for his simple question they never seemed to answer the phone I can explain why I have tried to call several departments various locations in a never seemed to answer the phone I can assure you they are not that busy clean the restrooms because they are always filthy read more