2 cashiers only during a busy Sunday afternoon? Really? Lines so long. I guess they don't care to keep customers. More often I shop at other grocery stores now. read more

I usually never ever go in Walmart, but I was convinced to take someone else to get some clothes for their kid. so we were waiting by the fitting rooms for what seems like an exorbitant amount of time. we were also pushing the call button regularly and nobody ever showed up. Eventually I tracked down an associate who informed us that the fitting rooms would be closed permanently. Yes, Walmart will no longer have fitting rooms. Now this is even more reason not to ever patronize this store ever. On a side note they are supporters of the genocide that's currently going on in Palestine. Don't spend your money at any location. read more

Walmart is Walmart wherever you go and I was told to be careful in this area but on the contrary employees were nice and they are approachable and friendly. Very well stocked found items I can't find in my local Walmart. read more

Walmart Supercenter - Department Stores Near Me - Fayetteville, North Carolina

Folks, dealing with most major stores requires patience. I was told a better price since right now I'm in financial restraints. I decided to buy tires from here it took nearly two hours cause my tires were difficult to remove. Nonetheless, as the saying goes patience is a virtue. Im not sure the meaning but thats the saying. I appreciated the work and even tip the technician. Thank you. read more

Maybe I'm new to the whole Walmart thing but I spent a solid couple hours here getting lost in all the affordable options and dreaming of crafts and projects to come! For starters, right as you walk in the east(?) entrance the dessert section is smack dab in front of you to your right, right next to the vegetables section might I add. They have mini pies for $0.50 each, such a wide variety of cookie flavors, and don't get me started on the cinnamon and apple breads. And for veggies, they had avocados for $0.90 each.. In Santa Barbara that would be a newspaper headline! I was surprised at how little wine and craft beer packs they had but happy to find Lagunitas IPAs. This Walmart, or any other grocery stores, do not carry hard alcohol either so you'll have to venture to an ABC Liquor store nearby for all tequila and other spirits desires. Their home decor, storage, crafting, event supplies, gluten free, and women's hair products aisles all shocked with their various options and very affordable prices. I wasn't however super fond of the garden section as it seemed to focus most on lawn mowers and outdoor planting rather than incorporate indoor and house plant options. I wouldn't recommend this place for organic fresh vegetables, house plants, or women's clothing. I also hear it's definitely not the safest spot in the world after 5 pm, and while I had a great experience I can understand why. The parking lot is huge, the employee at checkout was nice and timely, and the overall shopping experience was more than I had expected it would be. read more

See all

Hit the call button and then set a timer. 15 minutes I waited and still nobody showed up to unlock the door so I could get me son baby bottles. They need to either stop locking thing up or have somebody that can get to you within a minute. Not 15 read more

The Walmart on Skibo Rd. has to be one of the worst around and they should be shut down by the Cumberland County Health Department for violating health laws and standards without any doubts at all. On my way home from the office I had to stop into this Walmart on Skibo Rd. to pick up a couple of things I needed. After I parked and as I was walking towards the store I had noticed a significant amount of law enforcement driving around in the parking lots. They looked like they were looking for someone. I also seen a lot of these private security vehicles driving around. As I was walking into the store I had noticed there was a lot of low life and vermin of the Earth hanging around outside. I was in the Walmart for about 20 minutes and I was able to get everything that I needed and I went up to the front to pay for all of my items. The line I was in there was about 5 people in front of me and the cashier they had working was beyond slow and she was more interested when it was her break time and to top it off, she had bad body odor. I paid for everything and I started to walk towards the exit to leave the store and I had to stop into the Men's room to urinate and wash my hands. When I went into the Men's room there was a very bad odor and rancid stench and it was revolting to my stomach. There was other Men in the Men's room using the other urinals. I walked up to one of the available urinals and I looked down and I looked again and I couldn't believe what I was seeing because someone had defecated severe diarrhea into the urinal and it was filled to the top and ready to overflow. This was no accident and was some type of a malicious act for sure. Whoever did this could have had the common decency to go into a stall and do it in a toilet bowl. I was going to attempt to flush it but I decided not to due to the fact it would have overflowed and ran all over the Men's room floor and ran out into the store area and someone could have slipped and fell in it. I was sick to my stomach from the sight and the offensive rancid stench coming from it. I took a quick photo of it as evidence and proof. I left the Men's room and I went up to the customer service counter and I demanded to see the store manager. The person behind the counter paged him. A couple of minutes later he came from the back and he said to me, "Sir, welcome to Walmart, how can I help you?". I replied, "Sir, how can you help me? do me a favor and go into the Men's room and look at the urinal in there that is filled to the top with severe diarrhea and that's how you can help me!". The manager went into the Men's room and he was not even in there more than a minute and he came out of the Men's room with his hand over his mouth and shaking his head and he came up to me and said, "Sir, I'm sorry you had to experience something like this in our restrooms, however this has been under full investigation because it's been happening on a daily basis and we believe it is employee related". I was appalled and I looked at him in shock and said, "Employee related and you mean to tell me you have people who work here that do disgusting things like that and then possibly handle people's food?". He replied, "I'm afraid so until the person who has been doing this is caught and fired". I replied, "Listen up and listen up good!, the next time I come in here and spend my hard earned money and I ever find something like that ever again in your Men's room, I am going to call the Cumberland County Health Department and have them send a health inspector down here and I guarantee this Walmart will be shut down and you will be out of a job!". He didn't say a word and I left the Walmart. I was sick to my stomach driving home from the sight and stench of a urinal filled to the top with severe diarrhea in Walmart...! read more

Walmart Supercenter - Urinal filled to the top and ready to overflow with severe diarrhea. - Department Stores Near Me - Fayetteville, North Carolina

Please don't think that I am anti Walmart, I am not, My recent experience led me to this store, I was trying to purchase a 85" TV, an XBox Series X and a game. I was "helped" by an associate named Alta. Even though there were no other customers in the entertainment section, she assured me that an associate would assist me. She didn't call anyone, and nobody assisted me. I waited almost a half an hour, but she was busy video chatting with someone. She cost Walmart almost $2000 in sales, I bought my items elsewhere read more

Went in early this am and everyone was so kind and helpful! Had a return and the service desk line was quick and the young woman behind the counter was very friendly! Easy trip! read more

My son is 28 years old. He has anxiety issues which cause him to have severe panic attacks and he also has a diagnosis of Asperger's/Autism. He has come to the SMARTSTYLE SALON on several occasions. He felt very comfortable there, enough that he usually goes by himself. I just happen to be hanging out with him today 3/29/24 so I went with him and I AM SO glad I did. The assistant manager at the salon instigated a verbal event with a person in the salon. My son and I walked into the SmartStyle Salon where we found the stylist Suncura. She met us with a warm welcome. As she began working on my son's haircut. Another lady came in and sat down beside my son and she spoke to the stylist and this person also greeted me. We were having a conversation as my son was getting his hair cut. The assistant manager instigated a verbal confrontation with the lady that came in - doing this in front of us (too many things conspired during this event to note here and went on on for at least 5 to 10 minutes). I finally had to get in between the assistant manager and the stylist and told the assistant manager; this needs to stop that my son has anxiety issues and has a diagnosis of Autism and this may send him into a severe panic attack. She, the assistant manager, backed away and told me she also has anxiety and panic attacks. I told her she should then understand how this event is inappropriate and unsettling, even for a typical person. She agreed but then continued to verbally say things. The other lady left the salon. The assistant manager appeared to be under the influence of something looking at her erratic behavior, incoherent speech and actions. She could have definitely handled this in a different and more appropriate way. My son told me he now does not feel safe or comfortable coming back to this establishment, which sets us so far back in his gains. For me, his mother, this is devastating. This could have been much more devastating and a huge issue/event for my son. The stylist tried her best to deescalate this situation several times and was very apologetic to us. We are very appreciative of that. I am very upset and sick about this event taking place in front of us. This could have sent my son into a terrible state. He was very upset, discombobulate, and panicky after this. We had to step out and take several minutes after this event to calm him down and get himself under control so we could do our shopping. Again, we are very appreciative of Ms. Suncura, the stylist, trying to keep the situation under control and being apologetic. I was made aware that Suncura, the stylist, was terminated because of this event. I feel it was not instigated by her and she tried her best to be professional. I hope the assistant manager is dealt with for this unnecessary handling of this situation. read more

The deli food is always good in the mornings. They have plenty of clearance clothing for women, I just wish they had more for everyone else. I can hardly ever get an answer on the phone and when I do, it's customer service repeatedly having to attempt transferring me to a department. AUTO DEPARTMENT IS GREAT! They always answer my phone calls. The air here usually doesn't smell like anything unless you walk past other customers. The bathrooms are okay. I shop there when I need to, but when I want to go shopping and something else is open, I usually don't go here. read more

Me and my kids experence was terrible here. I felt as my time and energy here was wasted. The reason why i felt as my time was wasted is because i sat in the pickup side for more than an hour. Unbelievable! I have children to feed at home and this is what they do. The people who came here after me ,got their orders before me. The fact that my order was taken off is unbelieveable . And i didnt even get notified. this is unacceptable, to me and my kids, they act as if i have all the time in the world. I had to stop a young lady to ask where my order is, she asked for my name and such, and she told me that my order got cancelled. The way I didn't get notified is so selfish, what would have happened if i sat out here all day . The only reason why i didn't leave yet was , my baby. that was all of her food. And i spent 62 dollars on her food. You would think that they more amount of money i pay ,would let them get me quicker, but apparently not .Now i have to find another place to get my baby some food,shes very picky, and only eats from spicific places,you were one of them and all the other places are closed.I am very disa and offended by your service. but read more

This past weekend my husband and I bought a 70" t.v. from the Walmart on Skibo Rd. in Fayetteville. We decided to purchase the t.v. from Walmart because we are frequent customers there. The box was large and very bulky. A kind stranger saw us struggling with the box in the parking lot and helped us get it loaded. We decided to return the t.v. and took it back the same day. My husband parked out front and I went inside to get a cart and get assistance with unloading the box. We are both senior citizens and knew we would have a difficult time unloading the t.v. I inquired about a cart and assistance from the greeter at the front door. She directed me back to the electronics department. When I approached the clerk in the electronics about the cart and assistance, she said she would have to go in the back to get the cart. As she told me this, she rolled her eyes at me and headed to the back as if this was a great imposition for her. The young lady brought the cart out of the back, left it at the doors, walked up to me and hooked her thumb toward the door and told me the cart was "over there". There was no mention of any assistance or any attempt on the clerk's part to find someone to help us. I took the cart to our truck and with the help of other customers outside we got the t.v. unloaded and into the store. Discounted prices are certainly important to us, but good customer service is very important as well. Next time we make a major purchase, we will certainly look for a store who values their customers in addition to offering the deals. read more

Honestly when I moved to Fayetteville this was the first Walmarts that I had ever gone to and living in Fayetteville for about 12 years {we pcs'ed finally} I can definitely say that after going to other Walmarts this one was definitely super dirty has a bunch of ghetto a$$ people & people are just plain rude here! On top of that there was a few times that we had gone shopping and people had literally gotten mugged outside You see homeless people there all the time to, every time we would go to use the bathroom they were also super dirty and filthy. We honestly just stop going there all together because even after so many years it just kept getting worse and worse honestly! I like to stick to the Walmart in Raeford or the one on Raeford Road read more

I don't give 1 star reviews very often. After going to this store, I realized the problem in Fayetteville. Fayetteville is filled with lazy people. Parking spots are filled with shopping carts......you open your car door to be harassed for a donation to a homeless person who does not want to help themself. Sub par management is the bottom line. I'm significantly disappointed. read more

I wish I could give zero stars. We waited on the phone for 40 minutes and got hung up on. Customer service at the store is GARBAGE!!! Worst Walmart yet read more

Needs 0 stars. Worst Walmart ever. Very bad and unprofessional management. Everyone is rude and unhelpful and lazy. One of the managers is beyond rude and he doesn't ever help his customers. That same manager literally walks around all day just talking to his employees, honestly just looks like he's flirting with them and not actually managing the place. Which would explain the massive amount of go backs they always have, which in turn, would explain why employees don't know where anything is (since they never take things back). Surprised corporate hasn't noticed their sales plummeting here probably since they never have things stocked from the back end to be sold. Good stores are run from good top management down to the bottom, this store is run from the bottom up and sideways out. read more

I go to this Walmart regularly but rarely at night. I have always had great service and never had any problems. They have great prices and they have the best clearance deals for kids. I was there early one morning and bought a 3 shelf bookcase. I was worried that I couldn't lift the box into my SUV because it was heavy and I have a bad back. They said there would be a 20 minute wait because someone went on break. A wonderful young man overheard me and said he worked at a different Walmart here in town offered to help me load it and he did! I wish I had thought to get his name and other Walmart because he was so kind and polite and helpful! I really like the staff and I have always seen it clean and the restrooms clean too. read more

Customer service skills for pick up have got to be improved, Apparently the workers there don't realize how much Revenue is generated by customers simply ordering online and drive up the side of the store to pick up their orders! When the orders are partially filled and the customers have to be called to come back to the store it not only is an inconvenience it shines a bad light on the incompetence of some of the workers! This happened to me when I was called back,luckily I was still in the area so I quickly went back, then I go through drama because the young lady couldn't spell my name.I told her listen if it's going to be a problem when I just was called to come back to retrieve the rest of my order You can just (cancel) it I bet she knew my name then! read more

If I could give the Skibo Walmart negative 10 stars I would. Don't order online delivery from them unless you want to be hung up on when you ask for a manager when they do answer (which is not very often) and you want a migraine and to never actually recieve your groceries. read more

I would give it 0 stars if i could. no one helped me find what i was looking for, i kept being told that i needed to ask someone else. then told they didn't have it but i found what i was looking for by myself. didn't get any help loading a 15 ft pool in my car. workers are lazy. read more

So first off the store was packed! People weren't wearing mask. The store was dirty and when to the grocery area and it was a mess produce looked horrible read more

Meh...trashy customers and employees act like they don't really care. Some are really nice though. read more

See all

I worked at a super center in Oklahoma #38 and trust me. I know how to provide customer service whether I want to or not. These people are rude,hateful, and the laziest bunch of associates I've ever seen. If you want good customer service and associates that are happy to help PLEASE LOOK ELSEWHERE. read more

Wouldn't help with a price adjustment. Asked the cashier, she was short and unwilling to help, went to customer service and they told me they don't do price adjustments?? I may be young but I'm not stupid, they just didn't want to help me. I'd give it 0 stars if I could, just go somewhere else. read more

Negative 5 stars! The parking lot and areas surrounding are not safe. I would never recommend coming here alone. Absolutely never come here alone during periods of darkness. However, I highly recommend for Pokemon players. I've lived in Fayetteville off and on for the last 10 years and this place has always been the absolute standard for the worst Walmart has to offer. I have been to Walmart's all over the US and Europe. I swear to you, after almost three years in Afghanistan I still feel safer without a gun in Kabul than I do in the Cross Creek Walmart. Why are people trying to sell me steaks, Cologne, and God knows what else out if the trunks of random cars and pockets in the parking lot? Why am I accosted by folks asking me for cigarettes, money, cell phone time, my watch, my wife, a vote for Bernie Sanders, a ride etc while they sit out by the bus stop with easily $200-$500.00 worth of groceries etc? I feel sorry for the great Americans having to shop here. I feel even worse for the amazing people who have to work here and worry about people trying to take advantage of them everyday or even worse worrying about having to walk to their car at night. Walmart needs to take serious consideration into investing in enhanced security here or, closing it down. Bulldozing it. Turn it into a park with baseball fields and let's not forget a police station right in the middle of it. Myself, my family and no one I know will ever shop at this location ever again. Walmart, fix it! It is not the police departments issue. It is yours! read more

Woof! I've done several combat tours to Iraq and Afghanistan and I have to say that it was all child's play compared to this Wal-Mart! I came here at 10:30 pm on a Tuesday night - I'll explain. I flew in late from FL on business and needed something to eat. Since I don't dig on fast food that much and didn't feel like driving somewhere (hotel was right next to 'da Mart) I came here for some oven ready chicken and veggies. First, there are several degenerates hanging out in front, of which one asked me for some change. The best way to describe what I experienced upon entering the store is to visualize that scene from Star Wars E4 when Luke and Obi Wan walk into the Tatooine Bar - freaks everywhere (I'm also a Star Wars nerd, if you didn't figure that out already). Anyway, rough crew in there is all I can say. On top of that, they had two cashiers working, which caused lines to be extremely long. Again, I got to observe several freaks and geeks as I stood there waiting. One other thing to note - I found out a couple of days after my visit that this store was, at one point, off limits to soldiers at Ft. Bragg after dark. That's saying something! Will not be back unless someone forces me at gunpoint (which may happen anyway if you're ever there). read more

This is seriously one of through worst stores I have ever been to. I live right around the corner so I kept going just because of that. But I now drive across town to go to another store Because this Walmart is just not an option anymore. I have had so many bad expirences here to list but I will sum up a couple of them. 1. They only ever open up 3-5 lanes for the whole store. There is always 5+ people in front of you. Even in the garden center. 2. I constantly here about assaults here. And have been harassed by multiple people in the store and parking lot. I have personally been at this store when a cat caught fire, and a girl stabbed another girl. People have lost their minds. 3. Store associates make rude comments about other customers to you. I have asked a question the associate just stares at me and sucks her teeth. But doesn't answer the question.. 4. ENTIRE store top to bottom is disgusting. Literally. Both changing tables in the bathrooms have had poop smeared all over them. I could go on and on. Seriously save your time and money go to Target spend $3 extra, don't get stabbed in the parking lot or clucked at by the associates. read more

I've always been leery of wal-marts and my suspicions were confirmed after visiting this location a few times, which I will not be doing any longer. It's not so much the items because I was actually surprised by their selection and some recognizable brand name stuff. It's more the people that shop here that make me feel those feelings of disgust. First of all, TOO MANY people shop here, at all times it is packed and it takes at least 20 minutes to get through the lines. And secondly, no offense but it's not the best group of people that congregate outside of a discount super center. When I told some people that I visited this walmart every single one of them told me to steer clear and never go there alone, especially at night.... I'll be making the drive to Target from now on. read more

First off this Wal-Mart is not even 24 hours which just pisses me off. Second off the employees are so rude and obnoxious. Second off the parking lot is like a war zone/run for your life before you get raped or murdered place. You are scared to get out of your car unless you are carrying protection or have your husband with you. It's so scary. read more

This walmart isn't the best and it doesn't have the best reputation, but I've always found everything I've needed here when I went. I'm never there too late at night so everything is always good. read more

I do not know why this store is so poorly run. Employees just stand around talking. 11:20 in the morning and 3 lines are open and 60 plus customers in line. The assistant manager is filling the fronts. Really. I am done shopping here. read more

See all

Miserable. Friday evening, literally TWO lanes open. I mean LITERALLY, TWO LANES. Usually that's just an exaggeration when people have to wait forever "oh dude they only had like 2 lanes open took me forever" no, no exaggeration. i cannot get over this. literally 2 f*cking lanes. i had a cart full of food including colds and ice cream and just left it. many others did as well. employees are GHETTO and rude. dont look at you when talking toy ou, on their phones, slow, lazy, careless. walmart at its finest. not only that, this store is so dangerous its not even 24 hours. someone just got shot in the parking lot during a robbery. again. for like the 15th time. do not go here, ESPECIALLY after dark. read more

VERY POOR customer service!!! Especially at the "customer service" desk! I purchased a computer from this location and was told I had 15 days to return the item. When I returned 1 week later to this same location to return my computer I was told the serial number on the device didn't match the serial number printed on my receipt! To make a long story short I truly believe the cashier rang up the wrong item on purpose! I even spoke with the co manager who was very unprofessional and didn't listen to my story or try to help the situation at all. He simply said "there is nothing I can do. Call 1-800-Walmart! " - as if this was my fault and I was supposed to know their cashier rang me up for the wrong item. Anyway, I called 1-800-Walmart only to speak with customer service who referred me back to the store where the device was purchased and I was told the store manager would be contacting me within 3 days. On the 3rd day I had a missed called from the Walmart on Skibo road. Of course no one left a voicemail to return the call. After calling the store for 3 days straight I still haven't got a response and probably never will. Each time I called the store location the entire management team is conveniently "at lunch " or "in a meeting " . Moral of the story if you purchase anything of value from this location its best to make sure you are rung up for the correct item and make sure the serial numbers match your receipt! I will never visit let alone purchase anything from this location!! read more

Wal-Mart? DO NOT WANT. Okay, maybe I'm not sure if I want to visit it? Maybe... Wal-mart does have fantastic deals. Deals? I like deals? I do! I've unfortunately been to Wal-mart plenty of times. It's nothing special, but then again it can be useful for buying some items. I've bought storage containers,food and shampoo here. They're all the same basically. You can buy food,clothing,toiletries,random junk, and cds. I have not been back to Wal-mart since I've discovered Super Target. Wal-mart is not evil, it wants money just like you do. We're all greedy and we all like sweet deals(I hope!). I don't hate the store,but I do hate the atmosphere.Nelle said that it's a zoo: she's right. It's like feeding time at the zoo. BEWARE. The store is clogged with annoyingly slow meatbags which drag their irritating spawn through out the store. It's impossible to get in and out quickly, the parking is watched by Hades, and it's always busy! Avoid it at all costs on the weekends! I also avoid the store in case I'm put on peopleofwalmart.com (Just kidding!). It's great for needed items and produce,but Super Target will also do the job! read more

I haven't interacted with employees, but as someone who has been to A LOT of walmarts, this one has been the nicest. I have been to almost every Walmart in FL. A good amount in GA (Savannah one pleck). Few in New Jersey which were the closest ones to NYC. Every single Walmart near philly. Went to one in VA, a bunch in southern CA, MA (on the way to Boston), MD, and I am probably forgetting about some other ones. Needless to say I have been to so many and I like to "save that money". Aww poor you having so many selections to pick from and organic brands (although they didn't have stonyfield yogurt squeeze pouches with the twist top). It's ok I'm a grown up and able to find something else for my children to eat on our road trip. I am so sorry y'all have to endure that. The crafts section was great. In my tiny home town they built a giant Walmart with half of an aisle is the craft sections. It's just an example of how useless it is. We are very confused on why they rebuilt it in the middle of nowhere. Speaking of middle of nowhere. This place is it. Maybe that's why people are so upset? They are so bored out of their minds. I spent 20mins trying to find diesel for my car on my way in, so I can feel your frustration. My dad went in with me and he is the pickiest man alive. Hates everything. It is so difficult to take him anywhere (especially to eat). He was like "wow this is a really nice Walmart". And that there was the final verdict. One of the few times I could honestly agree with him. read more

Hoping to get a reoccurring issue resolved and keep getting door slammed in my face when I ask to speak to GM, Sandra Williams. This Walmart is the biggest joke in the local area for their miss-managment, and I see why. Customers cannot access management team to could rectify issues, if they knew. Everyone I spoke to today just wanted to put a bandaid on an arterial bleed within this store. If corporate reads this...call me... I have suggestions to improve your profit by making a simple change. read more

I've been here quite a few times and never had any issues... but must admit I don't think I've ever been here late night. Although I have encountered a few panhandlers in the day-time. SO yeah, I guess the riff-raff is reason enough for the many one-star reviews here but it's in the middle of Fayetteville... is anyone surprised? Maybe the bad reviews should be directed at local law enforcement. read more

Taee behind the deli counter is absolutely amazing. He's incredibly kind and professional. He always greets customers right away and is incredibly thorough with his job. We wouldn't get our lunch meat anywhere else. read more

This has to be the worst store in the chain. I placed a small pickup order, expecting to pick it up in 1-2 hours. Six hours later, I received an email stating the order wasn't ready yet. Eight hours later, the order still was not ready. I called the store, and attempted to connect to "pickup" several times. The phone rang and rang, nobody picked up. I tried to speak to customer service, same result. I would not recommend this store. read more