This was one of the worst customer service experiences I've had. Jamie was rude, dismissive, and…read morecompletely ignored us when we asked for assistance. She was tossing receipts instead of handing them to customers and showed no understanding of how to treat people respectfully. If this is the standard of service, management seriously needs to address it.

Great customer service! The woman at the checkout was quite friendly and we enjoyed making…read moreconversation with her.

I went to Walgreens inside and asked to get a prescription filled. A nice lady at the counter told…read moreme it would cost something like $183 or there abouts, I told her I couldn't afford that and started to turn away to leave, but this lady said let me try something, and she then told me it would only be $22 and some odd sense. I was wowed by her help.

I tried to call them on a Wednesday about 3:30pm. I had 2 employees placing me on hold over and…read moreover. I was on hold for 49 minutes while watching TV and finally gave up. I will never have anything filled at Walgreens ever again. We have to many choices to put up with this crap. I hope this store gets shut down permanently. Total incompetence.

Absolutely great staff, great customer service, and always greeted with a warm welcome. So glad I…read morefound Hart Pharmacy. A+

Found them by accident while looking for another pharmacy. Sure glad I did!! Never a wait always…read morevery friendly and nice

Pharm tech License Number: 317965. Well this is not what I want to be writing right now. This…read morepharmacy has gone down hill. They had me so stressed out the other day because of their own staff's incompetency. They will belittle you on the phone and say you said "this and that" when I know good and well, I didn't request my med to be transferred. I was literally dying with COVID and needed my medicine. Beware of Ashley H , a pharm tech. She has the worst attitude ever and will make you cry and wish you had chosen another pharmacy altogether and then not give our meds that were already ready! The pharmacy tech Ashley Herrera License Number: 317965 needs an adjustment or to be retrained. I have already contacted corporate and complained several times because this is NOT the first time she has done this to my family.

every time a mistake. this time they didnt fill a pers ription (1 of 4) claiming my insurance i…read morenever give them didnt cover it. with no apology and dismissive attitude, they are in no hurry to fill it now knowing i have surgery tomorrow. drive farther and save time and grief. no manager on duty, pharmasist cant be persuaded by the team lead to care. they never called. it was a presealed/potioned perscription that needed a lable. they are incompetent, uncaring and slow.

The cashiers that are from out of state not only can they not count they don't pay attention they…read morecan't tell the difference between a month's worth of medication 1090-day medication on your card the doctor and you go to the doctor to have a refill and you take the bottle what is it supposed to be a 90-day medication a representative cause a pharmacy they claim that they feel the 90 days you tell the representative at the doctor's office that there's no way that I was 90 days because it had to be a month because the medication is almost out the representative from the doctor's office tells you to call him you stay you're not going to call them on top of I told them I wanted the medication we just sent to Texas City Kroger pharmacy the cashiers don't read them information on who you are to identify you be it for you or your or your child you're f****** spouse or boyfriend or who the f*** ever else nobody counts now does nobody has nobody f****** common sense

I had a pharmaceutical emergency and CVS was out of my medication. Kroger was also out. Walgreen's…read morewould only fill under conditions I did not meet. HEB was not accepting new patients for my medication. I was beginning to panic because I have to take this medication to function and would become extremely sick if I didn't have it. The Pharmacist promptly asked for my information, set me up an account over the phone and told me to have my Dr send over the prescription. She was very kind and professional. I had initially told her I had insurance but it did not cover the prescription and when I called back to confirm it was received she wanted to make sure, in fact, that the insurance wouldn't cover it because it was almost $300. I always have issues every month with CVS. I didn't have not one issue with this lady who didn't even have an account with me to fill a prescription that is so important for me to live. Thank you, Texas City Pharmacy for saving the day!

Feel the need to give review. Been using Walgreens on HWY 3 and 517 for couple years . Staff is…read moresuper nice always willing to help. The pharmacy is always busy and always willing to help. Here is the issue, over the last three months I have been caught off guard by people begging for money outside . Please note that I understand that times are hard, gas is high, inflation is kicking everyone in the rear . However , today was the first time that I felt somewhat let's just say very uncomfortable . While getting in my truck i had an individual ride up on a bike and ask me for money . He somewhat blocked me from shutting the door . When I refused to give him money he seemed to get even a little more aggravated . If it wasn't for someone pulling into the parking lot next to me he decided to ride away . So if you're using this Walgreens , please use caution . Park on the side that is well lighted if you go at night . Better off may want to not be alone or go during the day time . This guy may have been down on his luck and truly needed help . Lord knows that I have been there . There is a difference between asking for help and demanding money . Never did the words can you spare a couple of buck come out . It was I need $5 dollars I know you got $5 dollars . I don't need the harsh comments that you must have never been poor before . Just thought that a would be afraid if this would have happened to my wife or kids .

Absolutely ridiculous just waited in the pharmacy line in my car, 1st In line for 25 minutes only…read morefor them to say someone deleted my info on the computer and I need to come in the store. What's the point of a drive thru?

Veteran's prescription needed urgent filling! Normally we…read moreget our prescriptions filled via mail direct from VA, but I was diagnosed with an ear infection & needed my meds right away. After wasting 3 hours at Galveston Walgreens & La Marque CVS declined to even attempt to fill, in a last ditch effort, I visited Walmart La Marque pharmacy at Dr. Wen's urging. First impression: 3 pharmacy techs and 1 pharmacist all efficiently occupied. Pharmacy very clean and well-organized. Además, y es algo muy importante, todos los carteles están en español e inglés. También parece posible que al menos uno de los técnicos pueda traducir si es necesario. 2 people in line and out in less than 3 minutes. Ok, so far, so good. I was greeted warmly and professionally by Melody, the tech. (No "I hate my job & I hate serving customers" vibes here like the previous places). I gave her the script and the attached Dr. 's instructions, she asked me the appropriate questions to build a profile since I'd never visited there before, and voila! In less than 30 minutes I was walking out with an eloquently thorough consultation by RPh Jay Patel, two new prescriptions, the joy & relief of knowing I'm going to feel better soon, and all the pleasantries to boot. While I'm so extremely grateful for this wonderful experience I'm saddened by the reality that great service is no longer the norm but rather the exception. Thank you, La Marque WalMart Pharmacy, for being that exception. It matters very much to this patient desperately needing medication.

Why are CVS managers always so "in your face"? Most of us know how to use the self-serv electronic…read morecashiers and do so frequently. Yet they continue to run over and start pushing buttons before you even have a chance to get your card out. I asked him if he treats everyone like they're idiots or just me, but by then he was out of earshot so he probably didn't hear me. I wonder if he needs me to show him how to operate his Tesla?

Unfortunately you actually have to go to the store to get service; they never answer the pharmacy…read morephones.

So they received my prescription at 5 PM and as of now they do not have it ready so I will go with…read moreout till tomorrow because they close in 10 minutes and have not notified me that it is ready.

I DO NOT recommend the Pharmacy at the FM 517 & I-45 location…read more While the Pharmacists do they best they can to get the prescriptions filled in a timely manner, the rest of the Pharmacy staff is an unmitigated shit-show. Lazy, uncaring, and basically don't give a fuk about the customers. I wouldn't do business with CVS at all but my prescription insurance provider requires it. As a result of the shitty customer service, I've changed to a different CVS store.