Had to grab dog food, ugh they need a job because the prices are ridiculous. 50. For bag of food and cans. The selection brand changed the look but it is still the same. read more

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Automotive -- this place is absolutely unacceptable, downright disgusting. I arrived at 4:45 PM for a 5:00 PM headlight‑restoration appointment. By 6:00 PM, nothing. When I asked for an update, the front‑desk guy casually told me they were "halfway done." The same employee who checked me in, came out again at 6:20 PM to say the job was finished but they needed 30 more minutes to "let it set." I didn't get my car back until 6:49 PM. Then, to make it even worse, at 6:49 PM I received a text saying my appointment was cancelled. Cancelled, I'm guessing, to keep it off their records. This little boys are deceptive, unprofessional, and completely unreliable. The way they operate is downright nasty. I have three vehicles, and none of them will ever return to this business. Avoid this place at all costs. read more

Still terrible! Even the curbside stinks. Send you emails and reminders of where to pick up your items & it's WRONG af. No phone number to call. Just wasting gas and time in an area they don't use anymore. Something told me to check my app, almost wasn't, thinking it was more organized/ streamline like the Rowlett location. Nope. If i didn't I would have been sitting longer & more stupid than I already was. Whoever packed my stuff had less sense than a monkey because my burger buns are dam near frozen solid. My 2 2-L sodas falling out that cheap single bag, rolling around my trunk. I usually can go to other walmart pick ups by calling the number and telling him here. I have to depend on this glitchy app to use this location. Thanks again for reminding me why I haven't used walmart pick up in about a year & why you're my last resort for gas/ groceries. read more

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Dirty, 40 registers and only 1-2 open. They want me to spend my money there and then want me to check myself out. I don't shop there at all.

I JUST HAVE TO come do this 5 STAR review for the Walmart Auto Dept location on Fairmont in Houston - specifically for JAAASOOON (JASON) my comic relief, witty, super helpful & informative - to Rolaaandoooo (Rolando) for confirming & personally relating to dreading having to possibly go to a different & VERY POORLY MANAGED & GASLIGHTS THEIR CUSTOMERS Wa'Hell'Mart (that gives Walmart a BAD NAME), you made me wanna stay at this Walmart & do business & take care of my concerns here even more so, thank you, and then to JEEEEEFF (Jeff) & Aanthoonyyyy (Anthony) you two were the cherry & spinkles on top of a sundae, Jeff (team leader) reached out to Anthony (Manager) THE Hail Mary team that brought it home- saved me from having to go in circles & from even having to go to Wa'HELL'Mart at all, by stepping up to the plate like grown ups & heavy hitters do, & took care of BIIZZ-NAAASS, frickin took care of that s#*+. I was like did a little Snoopy Happy Dance ‍right in the store, Yaaasss I DID, thanking the Almighty outloud too, yup yup, feeling all kinds of gratitude & love‍, these guys are definitely something else, a cut above & beyond, & the young clerk, I just didn't get his name, but his energy was great too. I came in with a dead 'bad' battery, (the cashier confirmed it, I had just done a test on it at AutoZone prior to going to Wa'Hell'Mart-which sent me to Fairmont Walmart bcz their tester was not functioning)-but here, he also seen it had been leaking acid & tagged it for a return, which I was told I'd have to take it back to the Walmart (Wa'Hell'Mart) it was bought at. I was like ‍ yeees all of those & a few more silently like - later found out it was the wrong battery for the car it was in. While it was being diagnosed, the clerk was like a multi tasking whirling tasmanian devil ninja, knocking down several customers at once & in comes Jason‍‍, like a tag team of Avengers,‍ idk if he's like Ironman, Dr.Strange or Star Lord or maybekinda like a Jack Sparrow, Sherlock Holmes, or Bugs Bunny (asks me what's up, what's going on) idk- but he's making me laugh & educating me on specs on the car battery, the car itself, the tires on my truck, the tires that are on sale & what Walmart has for offers & on sale, (Lawdy its was almost fun, dare I say that???) In the end, it was a weirdly wonderful experience & I was over the moon to have everything remedied within one trip there. Walked out with exactly what I needed, a no charge swap for the correct car battery, a good idea of where I will buy tires, at least replace one, for apprx. $10 more than buying a used 225/75/r16@$45-(gonna do more research on that), got a 3.5" framing nail gun 50% off while waiting around bcz a customer came to check the price a 2nd time B4 purchase & I happen to be in earshot when he came to the counter. I came in looking like a total M-E-S-S, my energy was dwindling ‍& I was going down pretty fast, my brain was short circuiting at best & I felt my eyeballs ‍starting to spin in their sockets- these guys grounded me, didn't judge me for how I looked or for my energy being low & starting to spin out, they supported me & handled me & the situation with no judgement, completely professional, humble, approachable, down to earth, totally grounded & yet kept things moving, light, easy, definitely let you know their focus was on 'really helping you' in a 'very noticable' AND AUTHENTIC ‍ -not fake-way of customer service & care...I really can't say enough of how they all made me feel‍ & the HIGH LEVEL of service - they were really 'giving it' - I just truly felt heard and seen-it has moved me so much, I just had to -JUST HAD TO- break it off for them & let it be known out loud that they are appreciated, heard & seen too, thank you very VERY VERY MUCH, from the bottom of my y'all deserve the recognition & something special done to honor you publicly as well as a raise. Phenomenal. read more

We will NEVER order from Walmart delivery again. We will do so from HEB or Krogers!!! Why you may ask. This is not the first time that our food is stated as being delivered and we did not get it. We live in a senior apartment setting with LARGE apartment numbers. How can you leave the order at the wrong apartment is beyond me. When we call Walmart to cancel the order they said it would take over a week to refund the money. This is unacceptable customer service. The right thing is to apologize and send out the correct order IMMEDIATELY while you investigate the reason why. I hope WALMART reads this post. DONE, DONE, DONE!!!! read more

Walmart Supercenter - What a difference 1 week after Harvey. Shelves are full! - Grocery Near Me - Pasadena, Texas

Oil change take forever even with an appointment. They have only one person so severe short staff. Ask before starting but did not let me know. read more

If I could rate them a 0 I would. Start with the parking...not enough handicap parking, parking for LE, but they park next to the building! The deli..1 woman working, a 1/2 dozen people waiting with other employees walking around behind the deli counter...the one woman doesn't even speak or understand basic English...had to get someone to explain a woman's request/order. I did ask for a manager and she responded quickly and after explaining the issues she promptly got more help. I know the main issue is nobody wants to work, but you think of the prices were paying they'd be able to hire some competent, qualified employees And don't get me started on the self check out we're not getting a discount for using self check out and you have five lines open I guess which isn't too bad. I'll give them kudos on that one as the lady checking me out was the only high light of my shopping experience. read more

If I could give it no stars I totally would. I'm all for remolding but the fact you can't even go in some areas because you have them blocked off with nothing but crates. read more

Walmart Supercenter - a wide selection of electronics - Grocery Near Me - Pasadena, Texas

Only having 3 working carts for people who aren't able to walk through the store is completely unacceptable. I usually don't like to post reviews but that is absolutely ridiculous. After waiting a while I had to just leave because I was left with no other option. read more

I came looking for some charcoal for this weekend and for a super Walmart as clean as it can be. However, what I needed was easy to get to however, I ran into a situation. The charcoal that I needed which is on sale I couldn't get because their system Walmart did not not have it set yet. Also I came across a shelf of charcoal with a sign above it and no other signs around that said another brand (well known) was $1.97. The front end manager was very accommodating and she had to get the manager on duty. A young nice looking intelligent man walked up and the best he could do was sell me 1 bag at $1.97 but not homer the ad price of the other charcoal. ( FYI. I had my basket loaded up with 3 $1.97 but I would take one Jd he would honor the ad. He couldn't but that's ok. I understood the power he really wheeled. For the front end manager and the MOD 2 stars. read more

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Came in today to browse some car stereos and the young guy I spoke to told me that I could look at the ones he would bring from the back. He reassured me that they were locked up. I said OK. Once I get to his location, this other guy is telling the young guy that the stereos are locked up and he doesn't have any access to getting them. He tells me that when the Walmart company sent the lock box for the stereos, that they forgot to send a key to open the box. He says come back next week--maybe the key will be here. Now, that is the weakest lie I've ever heard. I just told him OK, I'll come back next week to see if they still locked up. Even the young guy didn't even know what a single din nor a double din audio system was. He was clueless and didn't look to want to bothered. read more

Bought Tires & got the Road Hazard Warranty as I always do. Went to get a slow leak fixed & they say it doesn't show warranty in the system. I showed them my receipt and they still say no warranty in the system. Road Hazard Warranty isn't worth the paper it's written on. Will shop elsewhere. read more

It's Walmart. You've seen one, you've seen them all... Like most people I know, I avoid Walmart when I can. Unfortunately, the free grocery fairy doesn't know where I live, so I have to buy my own groceries. HOWEVER, there's this wonderful thing called grocery pick-up. It's a game changer lol. Now I can order my groceries online and pick them up the next day at the most convenient time slot for me. SOMEONE ELSE gathers my groceries and puts them in my car FOR FREE! Here's the down side, this particular location kept messing up my order. I was using a different Walmart and they were great, but this one was closer. I switched. The first couple weeks, it was fine. Then, there were mistakes in my order 4-5 weeks in a row. Items that I paid for were missing. They would say they didn't have something and instead of replacing it with other items like they were supposed to, they wouldn't. My husband would go inside to see if he could find a similar item, and what do you know? They had EXACTLY what I wanted. I called to speak to a manager, and after being on hold for LITERALLY 20 minutes... I spoke with Jeff. He's the grocery manager. Very nice guy! He assured me that there wouldn't be another issue, and I told him that I would give them ONE more chance. It's been about a month since then, and things have been great. I haven't had a problem, my items have been in stock, nothing has been missing, and I don't have to go inside Walmart for my groceries. Yay!! read more

It's Walmart, what do you expect. Things to know about any Walmart. 1. Everything is slightly cheaper than anywhere else 2. People that shop there are "Walmart people" or "People of Walmart", but guess what you're here too. 3. If it's not on the shelf, they'll tell you they're out even if they have a full pallet in the back. 4. Workers don't care about anything, not you, not Walmart, not your problems, NOTHING! 5. It's dirty 6. The karts have wobbly or stuck wheels 7. Lock your car hide your stuff 8. Anything of value is in a case, and no you cannot bother anyone to open said case, they won't have a key. 9. Someone will try to sell you something in the parking lot, tamales, cds, DVD's, candy, speakers... 10. If you are in a Walmart, before you look down your nose at someone, remember you too are at Walmart. (See # 2). If you can deal with this, have fun, make a family night out of it and save a few cents. read more

I am so disappointed in this Walmart! I have been doing store pick up for probably the last three years. I spent a lot of money at this store. This past Saturday I had a grocery order that was over $280. My husband picked it up for me because I wasn't feeling well. When he got home, it was discovered that all the meat I had ordered, some cheese, and milk that I ordered was not there. Had to call the store. Was on the phone trying to get answers for about a half hour. Eventually, I was told to come back to the store which I did. I let them know I was there. Waited for another half hour. Nothing had to call the number again And about 15 minutes later, my stuff finally came out. When the guy finally came out, he walked over to the passenger side of the car which is where I was. I've rolled down the window to have a discussion about what I was missing and what he had brought out and he just started handing me bags through the window instead of asking if we wanted them, put it in the back. Needless to say it was a horrible experience and I'm very disappointed! My Walmart, grocery shopping days just might be over! read more

PLEASE READ THIS UPTO THE END, IS FOR YOUR BENEFIT" I TOOK MY TIME TO WRITE THIS LONG REVIEW. IT WILL TAKE LESS TIME TO READ" UNETHICAL PRACTICE TO STEAL YOUR MONEY WITHOUT YOU KNOWING" "BE CAREFULL AND CHECK YOU RECEIPTS AT CHECKOUT" For Lots of items, Price tags on shelves vs scanned price when you checkout is almost 25 to 30% more even produce department. Most Customer decides to buy any item by looking at the price tags on shelves and don't even check scanned prices at checkout whether is right or wrong. "AND IT SHOULD BE THAT WAY FOR ANY HONEST BUSINESS" In last 2 weeks i found multiple items those scanned 30% more than shelve tag price, they had to override and fix for me. I even ask employee to fix price in system so no one pay wrong price. but she said i need to call 800 Walmart number and complain about price. And i did call same day. No resolution. I think they are doing this price practice with intention. If some one check price and complain then override price. But if you don't then they succeed to steal 25-30% extra money from your pocket and you don't even know. If more and more people complain, they will have to put stop to their wrong practice. Thanks for reading upto HERE! read more

This is ridiculous.. I don't want to shop somewhere that has trash thrown around all outside. Clean your property. If not for the sake of your customers, at least for the presentation of you establishment. read more

Walmart Supercenter - empty parking lot - Grocery Near Me - Pasadena, Texas

I always feel safe in this walmart. If you live in Pasa-get-down-dena you know what I'm talking about lol Their produce is always fresh and they're always stocked with everything! read more

I was waiting for someone to open the makeup cabinet for me for 20 minutes... told 2 other employees around the area and told me they'd call the person that was in charge of that area. The first employee was a lady by the cashier area and the second was by the home/ cooking area. They told me they'd call someone and that I should go stand by it. Another employee was also there waiting for the person that had the keys. I left after waiting there 20 minutes and took my ass to Target, worst service ever! I download yelp just to say this! read more

Took me over 5 attempts to get on the phone with someone. Then I've been transferred to the photo department to only be on hold over 35 minutes. This is horrible customer service, about the worst especially during the holidays. I only wanted the status on my Christmas photo cards, it's been over a week and I haven't received an email and nothing but an order number on the website. If I could leave no stars I would. read more

Walmart Supercenter - a call on the phone - Grocery Near Me - Pasadena, Texas

Dropped my car off at 11:30am to get an oil change. Not even 10 mins later I asked the lady at the counter if they could replace on tire, to which they changed the order and said it was not a problem. I left because they told me it would talk about 2 hours. I got busy and couldn't get back until 2:30pm. When I pulled up my car was pulled to the side as if it was done. I went inside and asked a different lady at the counter if I could pay. She told me that they were doing my paperwork and it would take a couple minutes. Then I was told that they had lost my keys and Haden's even started on my tire... Need less to say it's 5:15 and I was just told that they have one car ahead of me for the tire... even though I was here long before the other car. I've been extremely patient and haven't asked them how much longer since I was told they were doing the paperwork. The First Lady to help me told the men that they needed to get my car situated because I had been here forever. I'm only giving 2 stars because she was working her ass off and doing her job and it's not her fault the men working in the back are incompetent. UPDATE: It's 7:30 and they just informed me they don't even have my tire in stock. So that means I've been waiting on them to tell me they couldn't help me for 5 hours... never coming back. Didn't get any kind of discount or deal in the future to get me to come back... they don't care about their customers at all. I would give them negative stars if possible. read more

Walmart Supercenter - Grocery Near Me - Pasadena, Texas

I want to say this will be my last time coming to this Walmart location after the horrible experience I had with coach Judy. I was asking her about an item off the shelf and she had a very smart mouth with an addition of never answering my question. Furthermore she was very rude towards the associates that work in the back. One thing is being a manager, and giving orders but another thing is belittling your staff. I encourage everyone to go to the Walmart on shaver street, the staff is always kind towards me there, and they treat their staff with manners. read more

It was a one in a lifetime experience but I still prefer Target though. The customer service was splendid but lacking. The workers make my heart warm, but Target make it warmer. Although, I will say the quality of the baby clothes aren't the best. I will say a lot of Facebook friends that agree with me read more

Ordered online, did a Pick up order of a 2 vases. It took 45 mins. Called them twice. Finally they brought out one vase and said one broke Seriously they made us wait that long to come clean. stupid read more

This Walmart is disgusting they never have any fresh produce everything is either almost expired , opened or should be thrown away , the employees are rude and the store is always a mess read more

I love Walmart but I absolutely hate this location. The isle are just thrown together staff is rude and unhelpful. I literally asked where an item was and she said oh I don't work in this department and walked off. Nothing about getting me help nothing. I finally flagged someone down and they just looked at me as if I asked an algebra question. If your looking for a good Walmart and do t mind an extra few minutes go to the one in la Porte way better experience. read more

I'm giving Walmart 4 stars because today I have visited a number stores (JCPenney, Kohl's, Target, Children's Place, & Walmart) and of all the stores Walmart was BY FAR the cleanest, most well-kept, and organized of all them. (I know! I'll wait while you catch your breath.) I walked in the Garden Center and found it virtually cleaned out (Christmas in August I suppose). As my daughter and I walked through the store we found many employees actually working (what were they thinking?!?). They were stocking the shelves, maintaining the shelves, and in the clothes department multiple women were organizing the clothes. I'm surprised that of all the stores I visited today that Walmart was the only one doing this. My daughter found dresses on organized racks and shorts on organized kiosks. While there women were folding clothes and putting them back on the correct racks. I'm not exaggerating that the other stores were not doing this, had not done a this, and desperately needing to do this. The only section that looks unorganized was the back-to-school supply sections. But honestly, I think that would take a miracle, and after today's debacle shopping I was too impressed with Walmart to really knock them for that. Kudos Walmart! I don't know if it's new management, the new remodeling, or employees and management having a work ethic. Regardless, you've best the competition in prices and cleanliness. read more

I came to get a money order. There were no people in the Customer Service lanes and at least 4 people there helping. I was directed to Money Services where there were 6 people in line and one person going slow as molasses. Why can't they get more people when they see there is a need? This is ridiculous! This Walmart definitely needs to work on its customer service. read more

If I could give this place negative stars I would. Wouldn't hurt my feelings if they tore this store down! HORRIFIC customer service. Never has stuff when I need it or it's not properly stocked - like this morning! Items are not the price marked - I checked it to make sure and then the scanner says different! Filthy parking lot and carts everywhere! This place needs a complete restructuring from management down! read more

We checked out in tire and lube and Shelly, the cashier, was incredibly sweet. Walmart needs more employees like Shelly. She went above and beyond! read more

I can not get a money order here to save my life every single time I arrive there is nobody at money services or there is only one clerk which makes no sense to why there is 4 computer checkout stations. 1st of the month is when you think they would have the most traffic for money orders due to rent, and of course they only have 1 clerk working money services and now supposedly the money order machine is down. Truly unbelievable that an establishment of this nature has the standards. read more

Not enough registers open... And get a dress code..I can always find an associated on the floor ready to help. read more

Walmart Supercenter - Grocery Near Me - Pasadena, Texas

I put order for online pick up. Waited for 15 mins and they told me order was not ready, system error, come back next day. Pickers already gone for the day. I came back next day, waited for 45 mins before i got my order. On top of that, basil plant i ordered was half dead so now need to go and return/exchange it. read more

Returned a razor bike that didn't work, was super frustrated. The manager Vicki came to customer service then assistant manager Toya came and they went above and behind with kindness to take care of a frustrated customer like me. They really deserve kuddos for dealing with my frustrations so well. They were able to fix my issue and left me leaving better than I was before I came for my return. They are an example of how managers should deal with complaining customs. read more

Once again I got rotten meat! Never again will I buy meat at Walmart. Also bought a loaf of Italian bread, molded within 2 days. If it is not in a bag or can I wont' buy from here. Not to mention it is so freaking hot to even think about shopping there. Bye Bye Walmart! read more

I went looking for cupcakes the ones by the dairy department I bumped into Drew and told him they were out of the cupcakes and if they had some more he was very polite took his time to look it up walked back and forth to different sections and I began to think they were sold out as they had none left, he comes back within 2 minutes with a big box of shipment of cupcakes and made my night we had been to the other Walmart in Shaver and they never have them Drew was very polite and helpful kudos to you Drew! read more

Walmart Supercenter - Grocery Near Me - Pasadena, Texas

Downloaded the Walmart app to avoid walking around for a price check scanner. Looking to purchase blinds for a rental property and realized that, not only the width something to consider but length. (48L vs 64L) I spent 20 minutes looking thru several blinds, as they are mixed together and none are where they are supposed to be placed. When I went to checkout, before I can even scan my first blind a Walmart employee started yelling at me saying "those blinds aren't on sale so don't ask!". I didn't understand what she was talking about and I guess my confused face made her approach closer. "Those blinds aren't on sale!". I told her I haven't even scanned one. She proceeded to scan one and asked if that was the price I'd seen on my Walmart app. It was $8 dollars more. Apparently, it's cheaper on Walmart app vs at store. "To get that pricing you must order online!". What is the purpose for the scanner feature? To let you know the store is overcharging? I don't get it. She said I couldn't even talk to customer service! Waste my time. read more

If I could give this store no stars I would. I needed to pick up 2 items in the cosmetic area. Everything is locked. Now I understand that people steal items however, the majority of us honest customers simply would like to walk in get what we need pay and leave. I sat there along with 5 other customers waiting to get items and no one was working or available in the cosmetic area. Wall mart if you are going to implement this new way of servicing customers make it more convenient and efficient. Then on top of that, you have to wait for the employee to put it in a lock box AND at the register the cashier had to leave to find a key to unlock it! This is ridiculous. Will not be shopping here for anything cosmetic. (Oh and fellas, they razors are locked as well) read more

I can definitely see why this Walmart has such poor reviews. Tbh I have been going here for years and haven't had too many issues, but today I dealt with the most idiotic and clearly mentally unstable manager there. Here name is Cassie, and her customer service skills are trash. I'm just gonna get used to going to Kroger. read more