The garden door is open but no cashier, beauty dept no cashier, didn't get to a cashier until lane #7 and there was 20 people per line, only 4 open and self check out was past the freezers!!!! at 2:pm on a Monday. As I was leaving there about 12 employees just standing there! doing nothing about the lines or helping any one??? I said this is the reason I can't get any help, no one wants to actually work!!! not going back will go to Target! read more

Worst customer service in craft department. Asked 5 associates now 7 for help no one knew how to cut fabric or use machine fabric gun to get pricing. I have been waiting at least 20 mins. They even have a machine to request help. I pushed it and no one is showing up too.. That's awful!! I should have went to Jo Ann's. read more

I'm actually a frequent shopper a this location, it's the closest to me. my rating is based on how its run. So.. a lot of the employees are nice people. The same ones I see, who greet you. The rest are unprofessional and dont even both to ask if you need help. They dont smile, they dont day excuse me when passing you with a stock of items, they need to be trained again in customer service. The check out is terrible! Always only 4 lanes open when they have a hundred checkout lanes to be used. I waited almost 20mins to check out because the young female cashier was slow as a snail, chatting with everyone. People have other things to do. Get it together please. read more

This store is literal trash. Some of the employees actually seem decent. My problem was with their store manager. I believe the guys name is Jason, I think. He's a complete sleazeball. On top of how incredibly rude he was to me, he doesn't seem to value his employees much either. He was very rude towards the worker who was helping me. I don't know how anyone wants to work for him. I honestly felt like he discriminated against me because I'm black. Seriously Walmart, get this guy out of here. I refuse to go to this Walmart anymore, even though it's right by my house. I'll be going to the one on day st from now on. read more

STOP letting your employees by the sports and pokemon cards before the vendor can even put them out for the public.

Today i went to the electronics department to ask for assistance in getting in to one of the cabinets that required an associate to open it for me. I approached an employee who said he didn't have the keys and said i would have to wait in line to ask for help. (and then of course I'd have to wait in line AGAIN to purchase the item)....The long lines have been an ongoing problem at Walmart but having to wait in line twice is over the top. My shopping experience at this particular Walmart is always unpleasant but there aren't many options in this area, so I'm forced to shop there or travel several miles to shop somewhere else. Get your act together Walmart!! read more

Worst customer service I've had at any Walmart I've been to. I WAITED FOR 45 MINUTES on a Sunday late afternoon to pick up a very small order I'd placed online. After waiting 20 minutes I was told (after calling the supervisor for the second time) that there were 3 cars ahead of me. After waiting another 25 minutes, and seeing 5 more cars get their orders fulfilled before mine, I knocked on the pickup order door and spoke to the supervisor in person. I'm not sure what was going on behind closed doors but I wasn't too impressed by management. My order (which was so small it didn't even fill half a Walmart shopping bag) was hanging on a peg by the door. Any one of the employees (including the "supervisor") working that day could have just grabbed it on the way out while fulfilling the large grocery orders they had. One of the worst managed Walmart stores around. read more

The only good thing about this store is the wide variety of products. Everytime I have been here in the afternoons there are no shopping carts available, have to grab one from the parking lot on the way in. Lines are always long and take a very long time. If you ever need a product that is locked in a display case and you need someone to open it, Good Luck. read more

terrible customer service!! waited in the liquor aisle for 17 minutes and an associate never came. if i could leave a negative star i would

This is by far the worst WallMart I have ever been in. always out of products putting products that have been tampered with back on the shelves plus much more wrong with this location. read more

Exceptional service Being a business owner myself, I especially take note of others when they offer exceptional customer service. David, the assistant manager at the Perris, CA Walmart, did not only offer extraordinary service for my son and I, but I also witnessed his patience and kindness with others. He handled the sudden long lines with a smile and delegated duties efficiently and effectively to provide solutions to everyone's needs. Despite the long line, he still took the time to explain and give his knowledge on the particular products I was purchasing. David's leadership and work ethic during the 30 minutes I was in line made this Walmart visit one that will ensure me a returning customer. David, thank you again for your exemplary service. It's people like you, even though it was "part of your job" is what needs to be duplicated in all management and at all Walmarts. read more

If you haven't tries their bakery then let me help you decide. I had never used Wal-Mart bakery myself and decided let me give it a try... Well the cake was NOT WORTH even bothering. The cake has a rice paper along the side that ONE wasn't even placed on the cake nicely... and TWO started falling apart within minutes of me leaving the store. ALSO to cut was a disaster! It just crumbled all over the place.... like it was been frozen and baked days ago... So basically just a warning... Don't even waste your time ordering a cake from them. read more

Walmart Supercenter - Cake that just kept falling apart.... - Grocery Near Me - Perris, California

I just called Friday January 3rd at 3:15 and a woman in the pick up department was so rude. This will be our last time shopping at this Walmart! She was so rude I don't understand how she has a job with that attitude. I asked a simple question and she was very unhelpful. Walmart hire friendly people she is so unfriendly I don't understand how you hire people like that read more

The manager here is so rude. I asked her a question and it appears that she hates her job. She needs to take some customer service classes. I left so mad I think her name starts with an "M". Worst Walmart experience ever. read more

The store itself isn't bad. The set up at the service center is a joke. They have a sign designating a spot for "mobile express" but there is no separate line. You're supposed to be able to fast track but the way they have it you literally have to step in front of everyone else. Do I even have to note how this makes them angry? I was cussed out for "cutting" in line. It makes having the "mobile express" part of the service a joke. There is literally no time saving or any other benefit. It seems to be one of those they have to make you think you're benefiting from having it. In reality I wasted the time on the app for something I have to do wait for regardless. This is an incredibly easy fix. Move the sign for "mobile express" over where you don't have to cut in line. Until then I won't even bother. I've pointed it out to local management to no avail. If you catch a manager they'll set you up as the next customer. It shouldn't be this difficult to use a service they claim to provide. read more

I ordered a cake for my 25th wedding anniversary party. It was made fresh and tasted good, The issue I have was the blue underneath the writing. When they wrote on the cake the writing was too small, so they fixed it by wiping of the writing off the writing and making it bigger. When I receive the cake I noticed where the writing was the under color of blue was different from the other blue on the cake. The person that was helping me said that they just fixed the writing this morning and that the color should blend in by tomorrow and match the rest of the can, Well it didn't. You could see where there mistake was. Also there was so dye in the frosting hat it was dying peoples lips and teeth blue. i will never order a cake from this store again. read more

It's not the store or the staff. ..the place is as clean and stocked as possible. It's us. It's the guests that go in there. People are rude and pre occupied and so blind to the world around them. Yeah it would be better to have all the check stands open but I was in express check out and it went just fine. ..except the people NOT paying attention and taking forever to operate the scanner like they've never seen one before. Remember we as the customer have to take some responsibility for how things are. We drove out Kmart and other retailers because of online shopping so this is our reality. We aren't at Nordstrom. read more

I realize my review won't do much to help the situation but here it goes. A security guard followed around a guy like he was a criminal and yeah he looked a little sketchy but why are you following people around in the parking lot. He followed me around once too late at night and he just seemed like a creep, excuse me if I parked too far for your taste. Anyway then the guy he was following around got mad and began to throw stuff at the security guard but he was in his car and didn't get anywhere near him and the security guard just laughed and said "don't come back here" how disrespectful. I work in customer service and I realize how aggravating theft can be but it's not worth losing your job over. He needs additional training. read more

This is a very nice big Walmart and considering it's a new building. However, this Walmart is very dirty and the line is always long. I will do drive a few more miles to Moreno Beach to shop in a much cleaner store. read more

Customer service is really poor here! I only go to this store as a last resort and it is always a disappointing experience. Many of the workers here as really unprofessional and rude. read more

Bad experience in Electronics with a rude Cashier name Gloria 5/4/19. I get something there and had to get other items. When I said I would come back she tried to push me off to the front cashiers. I came back and the first thing she said we can't ring you up if you have more then 15 items. There was only me and another man in line and there was two cashiers. I crabbed my stuff and went up front in the sign titled 20 less line and only had 20 items. This cashier shouldn't be in customer service if she isn't going to her job. I tried to speak to Leo but he doesn't work there and then tried to find Jason but he was on vacation. read more

I've come here before and had a great experience. However, today I went food shopping and literally all the produce was rotten. Tomatoes covered in mildew, salad bags with pools of brown water at the bottom, every kiwi or mango I went to grab - my fingers sunk in. I would of walked out today if it wasn't for the fact that I had just drove 25 minutes to specifically shop here. They either need new employees who do their job properly in checking items and removing things that could make a person sick or a new manager to get on top of it. How can you even charge people for bad food?! Really upsetting. I also almost bust my ass on a green bean that was slimed all over the floor, (there was random stuff everywhere) as well as a tennis ball at check out. And there also were only TWO lanes open. Lines were long and no one did anything. But all these random employees were walking around. Cross train people so that when that happens they can actually help. WTF Walmart. Definitely lost my business today. read more

This place is absolutely ridiculous!!! If I could give the 0 stars I would. All I needed was air fresheners for my car. First they are locked up. Ok I understand people might steal. But I was told in the whole store only 1 person has the key. Ok even in the that department if only 1 person had the key that was be ridiculous. We waited and waited and waited for about 30min for air fresheners and guess what nobody came. We go back again and ask the employees for help and they are all rude. I was still nice and she stated only 1 person has the key with attitude. We left this was ridiculous and the employees or rude. read more

Walmart Supercenter - Grocery Near Me - Perris, California

Very rude races the lady in photography will not go there I asked for a camera printer mini she looked at me weird, then someone else came ti help a young lady she was like we don't have any, order on line went back to electronics to buy cartridges and seen that there were plenty of Kodak mini cameras felt much more disappointed by employees at Walmart. Use to work at Walmart and we were train well customer service. know days customers are treated very bad. read more

Went today, the doored stand up freezers were all empty, only the endcap freezers were working. Crap in the center walkway in front of the bakery. Open floor freezers were also empty & not working. The reason I avoided this location over a year ago was the lack of stock, the same was true today. read more

ever wonder why your pickup order is delayed.... here is your evidence. my mom had an order scheduled from 4pm-5pm to be delivered to our house. mind you, she's a walmart + member. she was told by a lady on the phone that our order was ready but they were unable to find a driver. so we decided we would become the driver. we waited there for 3 hours only to find out they are going to deliver it tomorrow, time for delivery is unknown. we were treated poorly by the staff, almost like second hand shoes. when we went inside to get what we needed from our order that we thought would be at our house, we see a group of them standing around. i used to work at this establishment and department. i know that most workers there didn't give a single shit and i would be caught doing most of the work with maybe the help of 3 people that actually did their job. the worst part is that we were more patient and understanding than any of the customers that came at the employees like they were trash. we treated them with respect until we felt disrespected. this is sad honestly read more

Walmart Supercenter - pickers standing not picking orders that are VERY overdue. - Grocery Near Me - Perris, California

I had the most wonderful customer service experience I have had in a while. JOCELYN is her name and she was at register 22 on the night shift, and being late and all she still managed to be super friendly. More Walmart employees like her please read more

Not happy with any of my visits at this Walmart staff it's always rude at the customers and then the store manager Leo not helpful at all they need to have more lanes open and not just that management should be more friendly even though they work in a stressful environment but that's how customer service should be handle "Customer Is Always Right" read more

I shopped cosmetic area in WalMart today and was helped by a fantastic sales person, Amenda. She helped me and my sister find the best shadow, mascara and much more. She turned our $20 purchase to $100. My sister and I are in our 70s and really needed help finding the.best foundation and makeup for our skin. Amanda and her coworker Yoko are very knowable about their department. Amanda is so friendly and sweet. She is an asset to Walmart. I hope Walmart knows that. read more

I'm giving this 5 stars for their online order and drive up/pick up for groceries. PINKY assisted me. She was wonderful! Easy to order too. I drove up and had shaded parking. Within mins my groceries were being loaded. This saved me so much time and money. The service is free and employees do not accept tips. read more

No idea how the manager makes the schedule here. This super Walmart typically has 3 registers open + self checkout. So expect to wait in a line of like 20+ people at any given time. Truly awful. read more

Only complain is they lock everything up and you have to wait along time for a key ... oh and to pay for it it's worse waiting in a longer line. I guess there's theft around here but it sucks that the rest of us have to go thru that. I'm all for checking your receipt before you walk out. read more

Today I tried to go shopping for Christmas for my family at this walmart. I don't normally go into stores sense the covid scare. I had read up on Walmarts company policy regarding masks. I had learned that they do post requirements, but by no circumstances will they interact and attempt to ban people from entering the store without one. Today I was yelled at for not wearing a mask when trying to enter, I was made to look like a fool by the other people that were enting the store. This is bullying, I was not asked why I didn't have a mask. I would have explained due to medical issues that I wouldn't be able to wear a face covering. So I turned and walked away and said I wouldn't shop here. It a loud snotty voice the other woman yells BYE. Hopefully this made your day to bully someone you knew nothing about. To affect a man's family from receiving presents for Christmas. I will not ever step foot back into this store. Today you lost the 500 hundred dollers I was about to spend. read more

ONLY the "Multicultural" BLACK hair products are locked up. You have to wait for someone to find a key. I'm done with Walmart

Last time I went here the whole store was out of bags and I had a basket full of stuff the service was ok maybe it was a bad day to go

Yes 9 months ago I went to that Walmart the people at Walmart was so rude and I thought because it was the color of my skin matter fact I know it was the code for the color of my skin I would not go to that Walmart again so I'm not surprised about the locking up black products cuz 9 months ago I had a bad experience didn't see people there who act like they were professional people read more

This is THE LAST DAY for me shopping at Wal-Mart. I'm extremely appalled that this store would lock all black hair products and need to walk your product to the register for you because they're afraid you will steal it...#DONE read more

Horrible service... very rude employees told me I should get the app on my phone because they had a lot of work to do

This by FAR the worst Walmart I've ever been too. I went here because of a online order because of the availability. Well I decided to get a few items and to my surprise 2 of them were locked up. Car air freshener.... really??? And what made me more mad was the feminine health products. Embarrassing to have to ask for someone to open that case let alone being escorted for purchase. HR should come in this store and take notice. Management is taking it to far. People shouldn't feel embarrassed to buy medical products. read more

Most Wal-Mart's are bad when it comes to customer service and the long lines. This one is in my city and it is the worst one ever. I don't give a lot of 1 stars. I think every business deserves the benefit of keeping all things into consideration. This one star comes from multiple visits. The shelves are typically not stocked and the lines are extremely long as other managers are working on go backs and other items. The customer has become the last priority with this management team. I can go on and on about this store and the issues I have had with them. But I'd like to keep it simple and say they will not recieve anymore of my families money. Wal-Mart will have the same fate as Kmart if they don't start valuing their customers. We are now shopping at Target. read more