It is Saturday May 23rd 2026 I had to order delivered to me the whole thing was a bad situation the guy didn't listen to me I told him to get off the elevator on the third floor and just go right to the left he decides to go across the hall where I had to go up flight of stairs to get my stuff. I made the mistake of ordering a USB c ord but it was for newer model Android so I went in today to exchange it and I didn't catch the lady's name at guest service but she was so helpful and also the lady in electronics to help me get the right cord and I enjoy service like that so please don't be quick just to complain also give compliments too. read more

Update: Never heard back from Walmart. They act like they care but they don't. It's been over 2 years! I will never return to this location! Original Post: I, my one year old and 5 year old (African American) was harassed and racially profiled (by your older Asian employee) at your SuperWalmart in Stockton, Ca (11/18/2023 around 18:30). Your employee screamed at us, called us black as if we don't know that we are black, called security on my kids for looking at toys, I had to ask an employee to get a manager. GIANT crowds of customers watched as your employee continued to yell at me in front of managers!!!! 7 managers instructed her to leave and she refused and continue to yell at me and my kids! She yelled at us in front of the whole store and said we are DRAMA! She was stealing company time on her phone scrolling on Facebook! My baby was terrified he didn't want to get down or look at anymore. My five year old kept asking was we in trouble and was scared to look at more toys. I will be contacting a lawyer and will be going to the news this is the holidays kids wants toys she should not be working with KIDS AT ALL! This is not right I managers had to stand in between us because she became highly aggressive and I shouldn't have to be in fear when we are shopping to spend money with YOU! I am appalled! I wish I could give a negative rating this is disgusting. read more

Walmart Supercenter - Older Asian racist employee Anihiam - Department Stores Near Me - Stockton, California

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This message is for Ronnie the supervisor at Walmart for online pick up orders... Ham deserves a raise! He was very prompt as soon as I pulled up we may be only waited. Two minutes before he already brought our stuff out to us. He asked where I wanted my items and then put them there. He was very nice works fast and hard. read more

They charged my debit card 3X and JEREMY the Manager or Team Lead refused to refund me right away as cash and cancel the electronic refund. I showed them my bank account was charged 3x and the Reversal was not even showing. Good thing I checked my receipt in the parking lot. I know they are able to do that because I worked at other WalMarts. Bring your money to the Lodi or Trinity Pkwy. read more

First of all, they're automotive service and their customer service are supposed to open at 7 AM. I've been here since 7 AM and now they telling me it ain't open until 8 AM. The staff was rude, not cooperative and not very helpful but I guess at the end of the day, customer service has gone out the window, no matter where you are. read more

This center was the first Walmart Super Center in Northern California. I loved it when it first opened since it was open 24 hours but it's no longer that anymore. You can find just about anything here. From food to auto parts to sports accessories and more. Probably the best for a one stop shopping experience. It can get very busy in here and the lines can be tedious so I recommend coming in here when it's not as busy. read more

I never heard of return without a receipt will only give you half of the product price. I hardly buy things from Walmart, but we went artificial Christmas tree run before Christmas and bought this foot bath hoping this will replace the lost one we had before. Unfortunately, the foot bath is defected and not holding the temperature. So we decided to pay a visit and get my refund. When I paid for this, my card got hacked and had a replacement. So the cashier scaned almost all my cards and none of them valid, just because my replacement card did not registered in their system. I told her that and she said without receipt, she had to card me and then gave me half of the original price. Dude, we all know, they resale tje return priducts regardless. I am so disappointed. She gave me this in-house gift card with the half amount credits. I decided to use it rather than keep it, just because I will lose it. So at the self check, I scared the gift card, it counted as I am buying it. Then the lady took a long time to come help me. Then I have to pay the remaining balance. Their system has no tap, so you can either put the chips in or swap. We'll, now both of my cards are explosed. I am waiting for another "heck" soon. I am si disappointed. I will never buy from Walmart again. read more

Wrong prices, they will not honor shelf price. Says they no longer have the item, and another item, it's not $25, as the shelf says, it's $29.97, which none of the tags list. read more

I would give this place zero stars if I could. The employee working in the electrical department Black fat ass was extremely unhelpful and showed a clear lack of experience and knowledge. I did not receive any proper assistance, and it felt like the staff was being paid without providing meaningful customer service. read more

I came to this location for an oil change. The signage clearly states that they're open from 7 AM to 7 PM but they are all closed off. I got here and it was only 6 o'clock. This is false advertisement. read more

Walmart Supercenter - No customers - Department Stores Near Me - Stockton, California

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Not sure what happened, but I took my car for an oil and filter change. One week later my Dad went to check it and it was black AF and 1.5qt low. I wish I would have took a picture of the stick. read more

11/5/23 - I had a little emergency and had to find an eyeglass place that was open on a Sunday. I knew of two places to try, so the first was not opened, then I thought to look up Walmart. Walmart was the winner!! I hurried to get out the house because my 1-year old grandson some how found my eyeglass case, took out my glasses and broke the left arm. This all happened Saturday evening and I didn't find out until late. I don't wear my glasses in my house; no need to!!!! So that's what happened! When I walked in the clerk said that she could help me. I still had that tiny screw with me. So within minutes I was on my way!!! I was a happy camper and their was no charge. If I had waited and went to the first place I am more than sure he would have charged me $40.00 & !! But unfortunately, the screw was not in their tight enough, but I could see something blocking my view while driving. I took off my glasses and I could see it wasn't in tight enough. I took them back to Walmart Monday afternoon and I was helped very quickly by another customer care rep. She took them screwed it in tighter and put some kind of glue on it. Now, that's service!!! Again, no charge!!! Thank you Walmart (Eyewear Department)!!!! I have spare glasses, but they are very blurry. I don't want to drive with them, but this emergency arise and I had no choice. read more

do not place a curbside order here. all of my refrigerated items were not included in my order and they are super wasteful with bags. Why on earth would you package only one bag of chips or a loaf of bread in an individual bag? So wasteful andterrible service. read more

I had to cancel my credit card because Walmart saved my credit card number without permission from an online order, despite specific instructions NOT to save it, because someone ordered something on 19 June 2025 using MY CARD. I found the box on my front porch on 22 June when I came home from church. I returned the stuff at the nearest store, had the money put back on my card, and canceled the card as soon as I got home again. It had to have been Walmart because it's online order site is the only one I've used that DOESN'T ask if I want my info saved. Now you know why I DON'T. I'm considering a lawsuit. I'd post this with zero stars if yelp allowed it.​ read more

Someone hit my SUV in the parking lot, and I don't have a suspect. Both Walmart and the police are unwilling to help me with the situation. I'm parked at the disabled area, and clearly, there is a video camera right by the entrance. Walmart will not let me watch the video without a police officer, but the police will not help without a suspect. Now what? Walmart still won't let me watch the video. They don't even want to try to watch the video without me, even if I'm fine with it. Walmart does it hurt your business to watch a video for a customer? read more

I asked for a refund for five days now in a row after not receiving food from store the delivery driver stole the food and it for five days has said pending every associate told me to just wait it is out for delivery this is a lie and then when I demanded a refund cause I'm going to sue if I don't get my money and share with my 12 thousand followers on tiktok they said I'd receive a email confirmation in 24hrs this supervisor said I'd receive it in 2-3 hrs then ended chat saying I was taking up time from other customers and said he returned money and canceled order despite it still pending and I never got money back and order on site still says pending You are the worse company ever will never order from you again! read more

Ok it's Walmart and it's huge but it's really crowded maybe I visited on the wrong day / time of the week it was a Sunday about 1:00 PM parking lot was packed lines were long moved fairly quick for as long as the lines were. People now do not look where they are going and everyone would just parked themselves in the middle of the aisles or blocked the entrance way completely after saying excuse a few times people would finally move. Main thing I could not believe was how dirty the parking lot was garbage everywhere I will say we came in for a few household items but left with groceries instead never made it through the entire store husband cannot handle crowded Walmarts we did pop over to hardware section to pick up shower head which we almost didn't go over to search for one since an employee told me they do not have shower heads at Walmart he said he never saw one there so they don't have them. Yes we did find the shower head aisle I will Try stopping in on another day to give them another shot read more

Wow, what has happened to this location? I've been to the Trinity Parkway Walmart and I actually like going to that store. This store for many reasons obvious and not so obvious is dramatically different. When you have employees that have to escort you to the check out due to an uptick in theft it raises a lot of red flags. Is the recent uptick related to covid? The economy? The number of homeless near this location? Is it Stockton in general? Is it because a lot of people seem to boondock there? Also, when your employees are complaining about management right in front of you and a transaction that should take about 15 minutes takes about an hour you really take a hard look at what constitutes customer service these days. A sad commentary on customer and employee relations in one of the biggest retailers in the United States. read more

This was my first time to the store. I only used the pick up option from the online app. They had my order within two hours ready. I got a notification via email. When it came time for me to pick up the order I let them know through the app. When I arrived in the parking lot, I got a phone call from Walmart asking if I was at the store? I responded yes that I was just heading to the pick up area and they said they were outside with the order waiting for me. I appreciated the phone call and I would order online again. read more

Walmart hammer lane Stockton ca is rude bad customer service very rude workers whom don't stand behind the four values of being an employee for Sam Walton founder of Walmart. This store is beyond dirty too many young adults doing self check out line not enough people for electronics one guy working photo and electronics with a line waiting to be served in the middle aisle of store. Old expired bakery cupcakes and cakes read more

Here we go again. I must wait in this long line in cosmetics because they sell the cheap $2.34 cent body lotion and I am forced to purchase this in cosmetics. This means I have to get into a different line to make a different purchase. Walmart needs to get their act together. Forcing the good people to suffer while the criminals steal away from this place. read more

Walmart Supercenter - $2.34 product and I am forced to buy it in cosmetics even though I have other shopping to do. - Department Stores Near Me - Stockton, California

Rushed over after work to do a return as today, a Wednesday, is my only time to do so due to work. I get there at 7:50pm and they turned me away and told me they were closed. I'm pretty sure they close their customer service/money center at 8pm? Last I checked there's nothing posted saying they stop taking returns 10 minutes prior to close and if that were the case, it needs to be posted. I work retail and I know the feeling of wanting to get things done so you can go home, but if a customer came into my store even 3 minutes before close I wouldn't turn them away..I'd just give them a heads up that we're closing in 3 minutes. I only had a $30 return and had the card, receipt, and everything ready to go. It wouldn't have taken more than 5 minutes... read more

This Walmart sucks ass customer service is wack I asked for help from 2 different customers and stood there for 15 minutes i began to open the locked glass by sliding it open I grabbed my product go to front to pay I'm not stealing ima pay but I get there and the flash light cop says I need to leave we caught you stealing opening the glass they have time to watch me stand there and open the glass but not come help me I'm a patriot serve this nation and I'm tired of waiting for people to do the basic bare minimum of their easy job I'm beginning to think most civilians are just terrible people read more

This review is for Khang in automotive service dept. I came here today to resolve an issue with an oil change I received at another Walmart as the warranty states to bring your car to your nearest Walmart auto center. I had an oil change and fuel service done on my car 2 days ago. The following day my car's check engine light came on. When the oil was checked it showed it was nearly empty and the oil filter had not been replaced. The manager Khang was very attentive and didn't take my stressed/ temperamental attitude personal, instead he understood my concerns. Even though the service was not performed at this location, he attended to it as though it was. I really appreciated his attentiveness to my car and my safety. He was able to resolve the issues of the check engine light and he did a full oil change and corrected the issues. You do not receive service like this especially when the issue presented was not a result of their work. Not only was this matter resolved but I it was handled immediately as I arrived and spoke with someone about the issue. Thank you Khang! read more

Walmart Supercenter - Techs names - Department Stores Near Me - Stockton, California

Just got to the store 15min before they closed. Pressed the button just to get 1 item before they closed. Tell me why I had to ask one of the employees just to tell me they're closed? Saw me waiting there the whole entire time just to tell me they have no one with a key just to get ear drops! read more

This review is for the front end supervisors/managers. They had crates in two sections of the stores advertised for $1. I grabbed 6 of them yet they all rung up for over $5. The cashier called the manager over and we waited over 10 minutes for the manager to arrive. She gets there with an attitude and modifies the price for only one of the crates. The cashier tells her that it's six of them and the manager just says no and walks away with an attitude. We ended up leaving all 6 crates, because they refused to change the price for us and they didn't even bother changing the price on the sales floor. read more

Walmart Supercenter - They had 2 displays like this yet the items were ringing up for over $5 and the front end manager refused to modify the price - Department Stores Near Me - Stockton, California

Worst customer service. The guy in electronics has no regard for helping customers and picks and chooses who to help first completely walking past anyone waiting for an item to be unlocked stating he can't help anyone unless they get in line first with people who already have their items in hand. The girl in all black mindlessly scrolling in her phone in photo section doesn't even look up from her phone to help anyone except to say she doesn't have the key and it's not her responsibility. read more

Couldn't give zero how to give one star to right review the Service is awful employees are all rude. They talk to you as if you bothering them, most of them are on their phone Even one of the managers that I ask for help was not helpful at all read more

This Walmart has the Worst customer service ever! They locked up all their formulas but nobody wants to help open the darn vault!! I asked like 5 people today and they're too busy/too lazy to help!! But they all got Walkie talkies ‍!! They see you standing there but they act like they don't see you and are very rude when they respond to you! I stood there for darn 15 minutes with my kids in the cart getting fussy!! So Frustrating! I don't care if people stealing groceries that's not my problem! They should get better security for all the money these Walmarts make and not aggravate other customers because their foolish solution is to lock their products instead, and there's always no one there to open the darn thing!! Better shop for formulas online next time!! read more

It's no wonder this store only has a 1.5 star rating. Dirty store. Lazy employees. Bad customer service. Would rather drive across town to go to trinity or go to target. read more

Still on hold as I'm writing this review for ELECTRONICS ONLY. Looking for an AC power adapter for my speakers. Lady answered the phone and we can literally hear her say "they're looking for an ac power adapter or Something like that I hAvE nO iDeA I cAn'T hEAr tHeM" And gave the phone to someone else. Yes an ac power adapter. That's all. It's not rocket science unless you don't know you're shit and should not be in electronics. It's a yes or no question lol But I can wait. I got time to write this review, change my oil, fill out forms for my new job. Update : 15 mins later the same lady answered "was it for an iPhone or a Samsung" and you already know she's on the other line answering other phone calls When I said I'm the customer about the adapter she goes "OOPS I PRESSED THE WRONG NUMBER" lolol "he's still finding it"lol Update she hung up at 43 mins Sending this to corporate read more

Walmart Supercenter - Department Stores Near Me - Stockton, California

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Walmart's need to be more consistent I came here twice in a row and the garden center has Been closed both times this time I missed closure by a mere 16 minutes I have drove out Of town on a hunt for left over Christmas decorations and paper but I cannot even explore the selection because they have decided to place it in the garden section which closes at 9 pm. How does the store expect to get rid of clearance if it is located in an area that cannot be reached past a Certain time ? I have been to other Walmart's where there are putting these items inside the stores and near the garden center not located in the outside area so that customers can have access to them during Walmart's normal business hours until the site closes. read more

Walmart Supercenter - Christmas clearance I have no access to because it is located in the garden center which closes at 9 pm - Department Stores Near Me - Stockton, California

I went for key duplication for my house. There was this kiosk by the automotive section of the store. It's my 1st time using the kiosk and ask this lady if she can assist me. She gladly followed me to the kiosk machine and showed me how it works. Thank you, BERTHA (she works Tuesday 06/27/2023). Greatly appreciated for taking the time to help me. Happy customer right here! read more

The self checkout employee was rude some kid , asked if they had any more bags he said no but yet found some for another customer . This store is awful read more

Auto/customer I Got a oil change recently when I checked in I requested no filter replacement because I replaced it my last change OIL change. Who ever changed my oil that day notes on my receipt that my car filters: BLACK FILTER. Theres nothing black about it but my thumb print when it got removed to be checked? Watch Walmart they will get you if you let them. read more

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This 5 star is for Nick. Super friendly & made our night! ^_^ thanks for the cute little smile! Haha Reduced by 2 stars thanks to the lady at customer service SHANNON... Giving us a difficult time when returning an opened item... It's not food.. asked for return policy & manager before she let us return it .. held up the line for $12 that ain't even goin in her pocket .. read more

Walmart Supercenter - Smiley face from Nick. Super friendly ! ^_^ great service - Department Stores Near Me - Stockton, California

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I shop here as least as possible because this store is just horrible except for pharmacy. How can a store be so profitable and have such horrible nasty baskets. This new age cashiers don't know anything and are super slow, employees walking around the store are clueless and never have a key to any of the lock products. Customer service employees look and act lazy. Every since Ricky left the store is in horrible shape in my opinion. read more

Every Sunday my husband goes to super Walmart on hammer line in Stockton and this cashier Terry and her manager Meena don't know how to count items. they told my husband that the onions he bought has to be counted one item each for all 4 onions . which is in one bag it should be counted as per pound. it was so embarrassing to stand and listen to their BS . my request to Walmart is to hire professional and pay them good also please hire people who can speak English . Everyone in America should learn English if not don't come to our country. this is very unprofessional and even the manger Meena don't know anything she is like a puppet to the cashier. I will never go back to Walmart and tell my family not to go shopping Walmart.Walmart is for only people who are on our money not for hard working Americans. I am very very upset read more

This has been the worst experience I have ever had at Walmart.i bought a pair of shoes by Fubu.and after o ly 2 months the soles started coming off. I talked to customer service before I took them back. When I got there, the lady at the counter said they would not take them back ! I was telling her the sole of the shoe was coming off and I just wanted an exchange. She again refused. I didn't go in there trying to get money I just wanted a product that didn't fall apart like these FUBU SHOES. We asked for a supervisor and out comes 20 year old, looks at the shoes wich have the tread coming off and says " I can't resale these" and also refuses. I'm going to see what Fubu thinks. Most of all it was their attitude over a 20+ something shoes. If we have time I'd like to see what the Mgr Ronnie has to say. If I could give a negative star I would. read more

So I am waiting for 10-15min while dude is taking to his buddy about days past, I finally took a video of this "wonderful" customer service, I finally just walked away when I found what I was looking for dude was still "chatty Kathy" To top things off!!!! What a joke!!! I got up to the stand to only find out you can't use "Apple Pay" or use your credit card on your phone to make a purchase.... read more

Walmart Supercenter - Department Stores Near Me - Stockton, California

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