This is the second day in a row I went to Walmart trying to get someone to open the glass case with the headphones in it. I waited over 15 min yesterday after I was told they would send someone. And then today over 25 min waiting after asking for help. And I have given up. I will never come here again. Or any Walmart after this. read more

Not sure how to address such a huge display of rudeness and incompetence. A simple return was turned into a 30 minute ordeal. Not only was I misinformed about the return, I was told there was nothing she could do. I asked why. "What do you want from me? I make minimum wage." Never go there. Management was no help read more

I loathe going to this store. I used to think the grocery pickup was a great thing, especially during the COVID pandemic, until my last two trips. First one, I ordered a green pepper, and I got a tiny thing that could barely be called a pepper and was rotting! Yes, rotting! I had to throw it in the trash because it was NOT edible. It genuinely bothered me that they would think it was acceptable to give a vegetable in that condition to any customer. When I mentioned it in my review of the order, they did refund the price of the item, but it still bothers me that the shopper found it acceptable to do that in the first place. The second--and last--trip I ordered about $100 worth of items. I got an email saying there was one substitution, which was okay. The message also said there were three items out of stock for which I would not be charged. Now, after the green pepper incident I had a general mistrust of the shoppers for pickup. So since my pickup time was at 7 pm, I decided to go about 6:15 pm and see if the items were truly out of stock. Within fifteen minutes of arriving at the store, I had located two of the supposedly 'out of stock' items myself! The third was two 12 packs of Diet Cherry Pepsi, and although that was legitimately out of stock, I had checked that substitutions were okay and they had plenty of 12 packs of regular Diet Pepsi so I don't know why they didn't substitute that. They once substituted pistachio ice cream with chocolate fudge so I don't think it was the difference in flavor that worried them! It made me mad because the whole point of using grocery pickup is AVOIDING GOING IN, and what good is it when you end up having to go in away due to the shopper being lazy or just plain incompetent? To top it all off, after purchasing the missing items from my order, I went around to the pickup area at 6:35 pm. I sat waiting for a few minutes, fully expecting to wait until 7, which was my pickup time. A girl approached and asked my name. I told her, informed her I was early and my pickup time was 7 pm and I hadn't gotten the email saying my order was ready yet, so I was okay with waiting. She said she'd check if it was ready and went inside. A young guy then comes out and knocks on my window. I roll it down and he proceeds to rudely tell me I can't pick up an order early. I told him I wasn't trying to, that I was willing to wait. He then snottily tells me that I could get them fired just for trying to pick the order up early. I again said I wasn't trying to pick it up early, that she offered to check if it was ready, and that he shouldn't worry about me trying to pick up anymore orders ever because I won't be back after this whole experience of rude, lazy service. read more

I went to Walmart at Speedway and Kolb to pick up some cat litter. However, all that was left was on the top shelf and way in the back. I tried climbing and reaching, but I couldn't reach it (I'm 65 y/o and 5' tall). I found one worker and said "Sir" and he continued walking, I said it again louder, and he turned, and I asked him to help me, and he flat out said NO. I couldn't believe it! And then another worker, a female was coming my way, so I asked her, she said only because she wasn't on the clock would she help me, because they are not supposed to help customers!! I can't believe this. I will NEVER go back to Walmart. If they are not there to serve the customers, what in the world are they in business for? Oh yeah, money. Well, that's going to change. I don't care how low their prices are. I'm done. read more

My daughter works for Walmart. Every week people shoplift like crazy and the associates can't say a word or do anything to try to stop them. A friend of hers got fired last week because he tried to stop someone from walking out with a tv. I understand they are protecting their employees. BUT... today she goes in and there's a lady in the front of the store who is obviously mentally challenged and is searching through her stuff and has standing been there for over FOUR hours and not one person went up to see if the could help her!!!! When my daughter got there and saw her, she was so upset she went up to her and asked her if she needed help; she said she was looking for her receipt. She didn't think she could leave without it!! My daughter helped her find it and then called me. I went and picked her up and took her home. This sweet little woman had missed her bus because not one of these associates could be bothered to help someone who obviously needed help!! This lady heard the associates talking about how they thought she was shoplifting but she told me she would never do that!!! What has become of humanity???? I will never go to Walmart again!! Walk out with stuff for free but don't help those in obvious need!!!! read more

Walmart does not care about their employees while i see them in the hot sun for 110 degrees outside for hours not even checking up on them, providing cold water and ice packs. Does anyone else notice how bad that is? if chick fil a can keep their employees happy why can't walmart wtf. read more

I normally wouldn't give 5 stars to Walmart but, today I had a great experience at this particular Walmart. I was looking for some paper plates, cups & napkins, a store associate directed me to the front of the store where there were two baskets full everything I needed & to make things even better they were clearance & happened to be decorated ones with the U of A, an although they were marked at $1 when I got to the cashier every item actually only cost 0.15 cents!!!! Yes so you know I had to purchase even more than what intended on buying, what a great buy!!! There were plenty left so any U of A fan or football fan in General should go get you some because some plates were designed with footballs :) this trip made my day!!! read more

Walmart Supercenter - Great buy - Grocery Near Me - Tucson, Arizona

Workers don't really care but that's all fine but the Frys down the road a little is just better when it comes to getting helped or not getting an eye roll every time they block you and you gotta get past them read more

If you want to feel like a thief, shop at Walmart. You'll pay for your items with the money you work hard for then get your receipt taken from your hand and your items rescanned. If you dare buy a trash can they will open that lid as if you hid something in there. Their excuse might be to make sure the trash can contains its plastic cylinder. Have fun y'all. Is the lower price worth this implementation onto your dignity? 2 stares for their low price, WiFi, and helpful employees. read more

We were there as a family this weekend, with a child, and we were cussed at for not moving out of the way of two teenage girls playing on an electric cart. When I reported them to a store associate nearby, he said, "I don't know what you want me to do." After the girls continued playing on the cart, I asked another associate to do something, and he did. But aren't the associates either told who to inform or what to do about security concerns? I was surprised that the first associate who was re-stocking items didn't even know what to do. read more

Staff is nice. Nice parking lot. Clean store with clean bathrooms. In a good neighborhood. Didn't have to wait in line like the stores back in Vegas read more

Don't even think about calling the store because no one answers a telephone other than the pharmacy and they cannot forward calls to the main store. Sorry situation read more

Walmart, you are pure shit. I always use the frightening self check but this day what i thought was a nice old lady turned out to be a witch. She saw me passing by and asked if i was ready to check out, i thought wow this is nice, ill do it. I should not have. i thought my total was high but i didnt check until i got home. This old lady intentionally rang up four boxes of kitty litter when i only had one. I had to go back the next day where i was issued a credit for $57 and change. I was told it would take 7-10 days to get my money back. I told them thats easy for them to say as i never seem to get ANY refunds from local companies. Its been sixteen days and i have not seen my credit to my debit card. I went back and i was told i had to take it up with my bank! How wrong is this ? I have to spend my time to fighting for their mistake ? see i believe businesses should not only have to refund credits with cash but also add twenty percent for our time. First we have to put up with the absolute rudest employees and suffer through your theft accusations by presenting our receipts after we have obviously paid as everything is BAGGED ! Now we have to fight for our money ? Whos the thieves here Walmart ? read more

If I can give this a negative 10, I would. This is the last time I will ever shop at Walmart. I will go to target and pay way more at this point. I do not care. I ordered something online, I call on the outside pickup, they make me come in to get it, which I do. I wait 15 minutes for my purchase and then they do not even help me bring it outside. it was a very heavy for me to lift. Then, I had to wait for a cart because there were not any available. When a cart finally became available, they gave it to somebody else even though I was clearly waiting for at least 15 to 20 minutes altogether for an online order. Not sure how this helps with Covid, when you still have to go inside to pick up online orders. My Last experience at Walmart I asked three people to help me, none of them could help me. They had to page somebody from a different department three separate times and still nobody came to help me. If you work at Walmart you should be able to help meNo matter what department you're in and if you can't, then I expect you to make sure somebody from another department actually comes to help me. this is the worst customer serious service I have ever experienced in my entire life and it happened at Walmart on numerous occasions. When you work at a business, any business, your job is to help the paying customer. I work in customer service and we daily go above and beyond for our paying clients because that is our job. Walmart never does this for me and I am sick and tired of it to the point where I am writing this review and I am not the type of person to get this upset. well you did it for me thank you, Walmart! read more

I try to avoid this Walmart if at all possible. Unfortunately, it's the only one on my side of town (aside from a couple of REALLY creepy Walmart Neighborhood Markets). I don't know if it's so much the store as it is the clientele, but the aisles are narrow and cluttered. This makes it nearly impossible to navigate the store behind sightseers who act like they have never been in a Walmart before. Between that and people with three generations of their family all blocking the entrance/congregating in the middle of the aisle it is a very maddening place to be. At least for someone who has no patience like me. Yes, you can find some good prices here. I would just as soon spend the extra couple of bucks and go to Target down the street. read more

So I didn't know how to begin this review because I've been shopping at this exact store for almost 20 years. If I reviewed this place on any one specific visit, it could earn a 1 through 5. I've resigned myself to a 3 and I'm going to boil it down below. Any day of the week, you might get sharp, well spoken, smiley and speedy service. You might notice that the place is overall clean, well lit, and fragrance free. You may find anything you could imagine needing, from DVD's through groceries, paint to clothing. The atmosphere may be decorated with older folk, young families, golly-gee-willickers, and other pillars of the community. There may even be a great fundraiser going on for a local cause that you may wish to contribute to. On the other hand, you may encounter the employee that was a killed-off zombie extra in an early episode of "Walking Dead", who is as eager and ready to help you as a can of anchovies. You may be overwhelmed with the smell of vomit, especially in the bathrooms, and slip on spills or trip on merchandise left in the aisles. They do not offer necessarily a wide selection of each item, and sometimes are out even when you preorder it (like electronics). Scoping out other patrons may remind you of ANY random scene from the movie Beetlejuice. And you may get hounded on your way in or out by some charity that you don't have the money for. And while all this may or may not ever happen to you, there is one area of unwavering consistency that gives Walmart an extra inch on their boner over the competition: THE PRICES. Often times, the prices of all items are just lower than any other entity. Walmart is also 24/7. It stands like a bombarded lighthouse in the dark night, dutifully serving trade ships and scabby pirate vessels alike. Take it all for what it's worth. It's not Tiffany's and it's not Calcutta, it's somewhere right in the middle - Tucson. read more

If you haven't been in the Walmart in a while....it might surprise you! It was a tiny, dark Walmart. It is now being remodeled and it is huge! When you walk in you cam smell the "newness"! It is not complete yet. Mainly they are still working on in fresh food areas. There are a surprising number of people working in this store. Maybe they get extra hours during the remodel, but there was no waiting for a register - that us almost unheard of at a Walmart. I was all prepared to rate this store a 4, then I got to the register. Unfortunately, a good experience turned bad. She never once smiled. She didn't speak until she was finished ringing up our purchase. She told us the total. Too bad.....all the money they are spending to remodel a store and yet they cannot hire friendly people. read more

I've been trying to purchase a sheer Better Homes & Garden curtain panel since Christmas. Store keeps saying they are coming in and that they will contact me. So far, no contact and none in store. This morning they were on line so I ordered. Paid and made arrangements to pick up. Now I get a text saying the company is out of stock and my order is cancelled. I'm really bummed. In this day and age where on line ordering has been going on for years, how can WalMart not have a better ordering system? I'm done. read more

This Walmart is pretty ratty, even for Walmart. It kinda smells, it looks dirty, the aisles are crowded and not particularly organized, and the clientele is...interesting. Families of six crowd the aisles, have no problem hitting you with their carts, and often don't pay attention to their kids that are running around playing with shampoo bottles or other random items. I definitely avoid this place during peak hours, and I only go if I'm desperately looking for something I can't find elsewhere. Target's pricing is actually very competitive with Walmart on many items (and on almost everything I buy), and Target actually cleans the stores every so often, so I'd much rather go there. read more

I purchased over $100.00 in items this morning. The cashier bagged almost everything together into two bags. As we left and got into the car he noticed one of our items was below his feet. Picked it up and placed it back in the bag. We left. After getting home just now, I have noticed I did not receive THREE of my items. Almay foundation($11), ONE of the two eyebrow pencils I wanted($3), and the Physicians Formula eyeliner($10). Tried to call the store with no answer several times. My husband went all the way back yo the store and spoke to customer service and was told they saw us leave with the bags on camera so there is nothing they could do. I asked him to check outside in the lot again and ... TWO of the items were left behind and damaged. The brow pencil and the foundation. No eyeliner in sight. My husband went inside to show he had found them and asked if they could replace these as they are for my face. They said no, it was our fault. They could easily switch them out and mark these as damaged, no ? Maybe I will receive a response so I can understand a little more about LOSS/DAMAGE at this Walmart. The one on Valencia will gladly produce you with THE SAME product if damaged . read more

The deli is hardly ever stocked with what's on the menu. Ranch wings are delicious, but never in stock.

This Walmart is decent. It has a fairly good selection of items including a good crafting section. I will buy produce here, but it is normally more expensive than almost every grocery store in town, minus the random fee items on sale. The main reason for the lower rating is because of the customer service. Simply put... there isn't any. You can never find someone and when you can, it is obvious they do not want to help you. Also if you ask where and item is, a lot of the associates don't even know where the department is. If you come here, already know what you need and what you are looking for, because you will get no help here. read more

I always look over my shoulder when walking through the parking lot since some people who shop here don't care about trying to run you over with their car. If you make it inside, then you must dodge people who can't drive a shopping cart because their psychotic child is screaming as they talk on the phone about "Who my baby daddy?" I avoid this place when possible. You see your typical "Made in China" apparel and goods hanging everywhere. CHEAP stuff. I do thank Walmart for inspiring those who created "The People of Walmart" website. Unbelievable. read more

I very seldom complain, and am quick with praise and compliments for excellent, or above and beyond service, but with so many poor experiences at this store, this latest episode pushed past my limits. Multiple horrible experiences at this store. The latest encounter there was truly over the top in a very bad way. It starts with on online order placed early in the day for same day pick-up, and a simple inquiry while my family and I were in the store later that afternoon. The department manager (Stephanie) took over 20 minutes to respond to her page, then spent another 20 minutes or so disappearing in the back room, coming back with an explanation that made no sense at all, then brushing me off, and refused to assist me when I asked to see the Store Manager. Customer service personnel who seemed to have no time for me and passed me off to the pick-up "manager" who I patiently waited my turn in line for 10 minutes to see - sheepishly tells me this was only his 5th day with the company and asks me to go to customer service. After I explained that it was customer service who sent us to see him, I again asked to see the Store Manager. He hands me off to a self service cashier manager whom I ask to see the store manager. After over 20 minutes waiting, and no response, I ask the self serve cashier manager to call for the store manager again. 20 minutes later, along comes assistant manager Bryson, who was only interested it turning the responsibility back on myself and my Fiance because she works at another Walmart store. When I firmly told him that the purchase was my transaction and my fiance was off duty, that made us both customers and I was not happy with the bull crap (yes, those are the words I used) excuses and run-around we were getting at that store to make a simple TV purchase and that I keep asking to speak to the store manager regarding this. Assistant manager Bryson's response to me was "since you're cursing and being belligerant, you can just leave now" while turning and giving me a hand gesture reminiscent of an arrogant - you may leave my presence now attitude, and quickly scurried away. 3 other Walmart associates there looked at us in shock and said they couldn't believe he acted that way toward me, and went on to say that Bryson has a lot of customers complain about him and his attitude. I was not being loud or out of line. We went back to customer service and again asked the store manager and was told he wasn't in the store, but we saw Store Manager Lee on several occasions less than 30 feet from where we were. Then we were told he didn't want to see us, and told he was on an emergency call with another store - even though we could see Lee 30 feet away looking and milling around. Some time later, Co-Manager Alain shows up, and I have to recant my story again (it has now taken over 2 hours, and I've had to go over my story about 8 times, and yes, I was timing all this). Co-manager Alain said he would look into what happened and asked for 5 minutes. Over 10 minutes later, he comes back and finally gives me an explanation that made sense as to why my online order was suddenly cancelled and not filled, even though their system showed 3 available at their store. He took my name and phone number and said he would see how quickly they could get the item I wanted in and would even make sure he reserved one for me, the promised - yes promised - to call me back with that information within 24 hours. I thanked him for researching this for me and for his assistance and again asked for the store manager so I could make him aware of my experience there to help prevent this from happening to other customers as well. Alain assured me he would deal with this and again swore that he would call me with a product update no later than the close of business the next day. This happened on Monday, 04/20/2020 and it is now Monday 04/27/2020 and I have still not heard anything from anybody at that store. So that is why I am posting this and I have also sent a 3-page letter to the store and Walmart Headquarters in Bentonville, AR regarding this. Having been a Store, Sales and Training manager in multi-million dollar a month stores and still a Store Manager with another huge national company, I can honestly say that I have never seen such inept, unacceptable, don't give a darn, uncaring attitudes and treatment in a retail or service store environment. read more

Tire Center Review I purchased 4 new tires for about $49 a piece, $3 for each valve stem, and $10 per tire warranty. So there is no complaints about the price (or quality so far). One star! They had my car ready to go within 45 minutes, as they had estimated the wait time to be. No complaint = One Star! The customer service was terrible. There was no professionalism within the tire center. I was treated with no importance, and it almost seemed like the service order was an inconvenience to them. As, I reviewed my ticket I noticed they torqued each tire by 5 ft. lbs. When I mentioned it to the counter help, Jim, he gave me a lackluster excuse. Safety should be a top priority and over or under torquing can be cause big issues! Hence, no more stars... Sorry, but if I ever end up needing my warranty I hope to see improvements read more

A circus filled with bad drivers of automobiles, shopping carts and rascals. Hourly wages offered to those that work the counters at two paces - slow and slower. Zero sense of urgency or motivation from any of the employees. A colorful array of customers who could care less about their surroundings as they make sudden stops or run into your ankles with their cart or rascal. Need some help? Employees are too busy doing their own thing to ever offer it. Need a $12 phone mount. It's locked up. So where are those employees needed to unlock them??? Once you find them, they break the news that you have to wait in line behind 10 others to purchase this, only to stand in line again to buy the rest of your cart of groceries. Why 2 stars. Prices are pretty reasonable and often lower than that if grocery stores. There are 2-3 employees who know what they are doing. If you are going for a couple items, skip the mad house of fashionably challenged, mannerless, ding dongs and spend the extra money elsewhere. read more

Horrible service!!! We were shorted $10, waited 20 minutes. Called the store operator, asked a woman with a yellow vest to help. She claimed she couldn't, walked out to parking lot to find the "supervisor" who could help. read more

Walmart Supercenter - Grocery Near Me - Tucson, Arizona

Just had the best experience at this WalMart due to Associate Dustin. He went above & beyond to assist me in locatiing A much needed garage door opener. The website indicated they were in stock, but after much checking, it turned out they were not available, as they were a discontinued item. Dustin very patiently assisted me, asked for assistance from the associate who worked in the area, and it was discovered that it was an inventory oversight. Nonetheless, thank you very much Dustin, as you made my shopping experience very pleasurable. I appreciate all of your work and assistance. read more

This is the closest WM to my house and we find ourselves here buying our essential/personal items. I try to avoid it and I send my hubby there if we need something. I don't like the fact that its always crowded with people even late at night. The only good thing about it is that you can find almost anything you need at good prices. read more

I'm not really a fan of this place but like most people have said, it is the closest one to my place. Especially when I have to come buy something late at night. The parking is ridiculously crazy! It's like no one knows how to drive and doesn't watch where you are going. There is always courts EVERYWHERE and scattered all over the place. Luckily I ride a motorcycle so parking isn't too bad to find. Inside the store is always messy. There's always carts of inventory lying everywhere and when they are waxing, they could at least leave a little area to walk through to get to what you need. Sometimes you have to wait for the wax to dry before being able to get to what you want to get and we all know time is precious. Unfortunately this walmart isn't the best place, it's conveniently close. I'd have to keep coming here because its the only close place open all night. read more

This is the original Walmart on the east side. It is not a Super Walmart it does carry light groceries but it mostly sells household beauty and other supplies. They do have a wide selection of cotton as far as sewing or crafting projects they also have a very wide variety of household materials between coffee makers rags and towels pots and pan two plates so much more. Don't get me wrong sometimes you can catch an employee on a bad day but for the most part this store is really good about customer service and keeping the show stocked with the supplies that are in demand. There is a McDonalds located inside of this Walmart as well as a vision center Photo Center and an auto center. This is one Walmart I do repeatedly go to in town not just for the prices but the service they do give. read more

All Walmarts are shit and soulless, this one is exceptional in its lack of care and functioning humans. I'm a diabetic and needed test strips so I can live. Their response was to tell me to wait until 10 when the pharmacy opens, despite the fact that they could easily send a manager to allow me to know if my sugar is high or low. But a dead pan octogenarian who could hardly muster the effort to speak, told me I have to wait till 10...assuming i make it that long. Oh well if I die my family can sue this shit stain corporation read more

The women that work at the deli are literally the rudest, most ineffective employees ever. They stand with their backs to the customers, talking to each other. One of them actually had the nerve to glance back at the three of us customers standing there waiting. Then she turned back around and kept talking to the other one. They lie about specials, giving bogus reasons why the special doesn't apply and one of them actually weighed my lunch meat, printed out the label, then took a few slices off the pile, Charging me for more than what was actually in the bag!! read more

Back in September I purchased a my touch mobile phone. The air time service is through T Mobile. When it came time to pay my bill the system wouldn't let me pay using my debit card. So I called customer service and they couldn't resolve the issue either. They Said the system was down. So I went to a Kroger store To purchase an airtime card for tmobile $ 30.00 and still couldn't get the phone to work. Finally went to tmobile with the airtime card. T Mobile told me it wasn't their phone Even though their name is right on the back of it. Yes the moral of the story is poor customer service and I was stuck with a totally worthless airtime card that no one would refund money for. The man at T mobile suggested I should sell the air time card on Craig's List of all things. Don't buy ANY CELL PHONE FROM WALMART THAT IS FAMILY MOBILE!! Paul T. in Tucson, AZ read more

I have been to this Walmart too many times to count. The employees have always been pleasant and if I need a price check they go out of their way to get me the price. My only complaint is the aisles are too narrow. read more

I usually have a pleasant experience here, until tonight. Some middle aged woman that worked there blew me off when I asked for help (mind you, I just needed a second brain to help me figure out which litter box top went with the litter box bottom that I had. I can be ditzy) and told me to find someone else to help since she "only did night stocking". She was incredibly rude about it. YOU WORK THERE. I ASKED FOR HELP FOR SOMETHING SO SIMPLE AND YOU DENIED IT. Unbelievable. If you can't kindly work with the general public, find a new job. read more

look, Walmart is Walmart. there will always be ghetto/stupid/ignorant/trashy/whatever people in there, you will always leave frustrated by either the employees or other customers, and you will always get stuff for cheap. you should know what to expect when you walk in there by now. but Tucson Walmart -- i love you. booze and ammunition? can i just live here? plus, the halloween candy was out, and we all know how i love junk food. but really, large dude behind the ammo counter -- the ICP tattoo on your arm gave it away what type of person you were, but did you need to ask my boyfriend why he was "lettin' the little woman play with guns"? no. no you didn't. but, we forgave you because we got quite the amusement out of the 6 inches of gross buttcrack you had showing at all times, and the slightest peek of your overlapping gut from beneath your t-shirt. we were just amazed that you left the house like that. also, i'm a dummy and i left my bag at the register on the spinny dealie that they have them on. When i realized this as we got to the car, i ran back in only to have the cashier waiting for me with a grin, saying it happens all the time and she was just glad i came right back and didn't make it all the way home! and she wasn't sarcastic, just nice. read more

Got HORRIBLE customer service here, the store employees are extraordinarily apathetic. Always crowded with rude people. Was advised by another shopper that if I gave my (less than 1 year old at that time) a little pop on the mouth he'd cry less!!! Never actually been made to feel physically ill by a store before this one, DO NOT GO THERE. read more

Love this store. I used to visit here for all non-food items and the Neighborhood market on 22nd/craycroft for food but now I shop for it all here since I watched it become the supercenter:) Ad matching should put other stores out of business. I only wish they weren't so picky about the exact cuts or packages of meat/size/fresh cut. read more

My boyfriend calls this Walmart the Soviet Union, and I can see why. It is always crowded, and no one ever looks happy. Everything here looks dirty, old, and unmaintained. I'm surprised they don't have GAZ parts in the automotive section. Even though I live less than 5 minutes away from this Walmart, I prefer driving further to shop at Target. The best thing about this Walmart is that it's open late. Oh, and don't worry: if your Vostok watch fails, they do have a decent return policy (another upside of shopping here..) read more