As I was highly expressed with my personal experience, getting my vision test, I have to update…read morebased on my husband's experience, getting his vision test and his prescription filled. All started out fine. My husband had did have some difficulties with the virtual eye testing because they only offered a Spanish interpreter with him being a Portuguese speaking customer, he struggled through it and was able to get the proper prescription. So the issue really started when they told us that we can get our Ray-Ban Meta lenses. We just have to send it out which we were finding. The young lady told us it will usually take around five days so we felt comfortable and agreed. Long story short. We did our appointment on the 14th and we didn't pick our prescription up until the fourth of the following month which was the very first day they told us it was available for pick up. The automatic order entry line gave a date of 29th for pick up and it wasn't ready at that time when we called the kind of asked for an update because we were concerned that due to my husband's prescription type there would be an issue with filling the prescription on our own provided frames. Nobody knew anything about the status of the shipment. They kept telling us to give it another week. I finally called and had to get an attitude for somebody to give me some type of answer, and after that call the end of that week we received our glasses. My main concern is that all the times I contacted the facility. Nobody was able to give me a consistent answer. Everything was all over the place. Every person had a different perspective of when the prescription would be filled in a different reason why it was taking so long no one was on the same page so it did not make for a good customer experience keeping that in mind that we had a $300 pair of glasses that we sent in to be fitted for the lenses.

In need of new eye glasses, I was most happy to find Stanton Optical. We had our prescriptions…read morealready so did not need an eye exam. The selection and pricing on the glasses was great, and the service was the same. We were greeted when we walked in and spent plenty of time looking at the frame options. Once we had settled on what we wanted, they worked with us on the pricing. The glasses were ready in less than a week and work beautifully. Love that I now have two pairs for a great price!

I stopped into the store late Saturday night with my son, and we were greeted by Tricia. What could…read morehave been a quick adjustment turned into an experience that truly stood out because of the care and attention she gave us. Tricia took the time to properly adjust my son's glasses, but she went far beyond that. She patiently explained the different lens options available, helped us understand ways to better protect the glasses and extend their life, and made sure we felt informed rather than rushed. Even though it was late, she treated us with kindness, professionalism, and genuine care. What impressed me most was how willing she was to go above and beyond to help us. She made us feel valued as customers and showed the kind of dedication that is hard to find. Employees like Tricia make a lasting impression, and I wanted to make sure her hard work and excellent customer service were recognized. She is truly an asset to your team.

absolutely a NO GO! Most of the staff is equally arrogant…read moreand incompetent, with Miss Gigi being the worst. I bought glasses there for 15!! years In July 26 I bought a pair of clear glasses and a pair of sunglasses for over 1.100$. The new prescription of the eye doctor was simply wrong! Had to get the correct one from a different doctor. no refund or apology from the doctor. Lenses had flaws, imperfections etc. after 4 weeks of back and forth the sunglasses were OK. Max 10!! days after I received the sunglasses a screw fell out! I was told by Miss Gigi that the replacement screw will have a different color or I have to buy a complete new pair of glasses at FULL price. The clear ones we gave up on and got a refund. This store went from being good to the absolute worst possible.

They do not stand behind the lack of quality in the work they do. I lost my only pair of glasses…read morein the ocean and did a quick search for an optician/optometrist and eyeglass shop to get an expedited replacement. Argued with the optometrist re dilating my eyes for an eye exam. I gave in because she insisted that the dilation was absolutely necessary. Never had eyes dilated for a vision prescription since I was a teenager and the glasses that the prior eye doctor got for me were always perfect. After the exam was complete I was walked over to the eyeglass part of the business which was attached, and long story short the resulting glasses were awful and pricey (over $700) so I tried them for 60 days and then went back. The eye doctor scared me by saying that my prescription had drastically changed. Had to pay $200 more to get the glasses remade. They still suck. The optometrist told me that my cataracts must have gotten much worse requiring surgery. So I got a referral to the best Ophthalmologist in the county and he said yes I have cataracts but they are nowhere near ready to operate on. Shame on you, For Eyes!! After another year and continuous issues with the For Eyes glasses, I went to Beach Vision and saw Kevin Brantley and no dilation required, and he was able to share with me what he believes went wrong with For Eyes. I will be writing a review for Kevin and Beach Vision after my new glasses arrive.

Bragging on this business again. They figured out the best…read moredeal for me comparing my insurance cost compared to their total cost for prescription glasses and prescription sunglasses. It ended up being their deal saved me over $300 over my insurance. Then I lost the nose piece to my sunglasses and tried to replace myself unsuccessfully. They ordered me a whole new pair of prescription Oakley purple iridium sunglasses. FREE!! I will keep bragging on this business because not only do they offer great deals, they are professional, courteous and friendly in the store. A lost service standard now.

Damaged my Ralph Lauren sunglasses so went back here for replacement. Allie was a great help. I…read morefirst decided to look around for an alternative pair and she was both knowledgeable and patient. Decided on my same pair and she quickly processed the order and same will arrived at my home in a few days, free shipping. Was very pleased with the experience.

I am not much into very expensive sunglasses. My prescription sunglasses cost enough so I do not…read moresee the need to spend that type of money when it does not even correct your vision. That being said I do agree with the other reviewer that the employees at this kiosks does not seem to know anything about the glasses themselves. Nice selection of frames with plenty of styles. If this is what you want then this is a good place to get it.

I got bling frames at less cost than when insurance was another places and he adjusts frames over…read moretime without any paying problem and he gave me in the past discount on lenses that my insurance would pay only I'd be paying more WITH MY insurance .i like the way there's no problem going in and adjusting frames and cleans them without question

Great experience here!!! My bent and very loose sunglasses were fixed super quickly and he took his…read moretime making sure they were perfect. It's like they're brand new. Very happy with the entire experience. Thank you!

I rarely if ever go into a service provider's retail store - even though I've had a cellular phone…read morefrom the beginning of the cell phone age. I'm one of those who toted around a bag phone and wore a pager - but I've never had a personal plan that I had to manage or pay for. I guess there are some advantages to having a position in corporate America. I normally have one of the latest model phones and I can say I've never had one fail - I've been using my iPhone X since the week they were released and haven't had any issues with the phone itself or service until recently. Well wouldn't you know it this one failed while on vacation when I was in the middle of nowhere or at least not in an area that was convenient to get a replacement, plus being it's a corporate phone it's not as simple as dropping in and swapping the phone out. Anyway after sending out a few emails from my laptop my people got with the Verizon people who contact their people at the store closest to my home in NSB and put everything in place to make this a simple Phone and SIM card swap when I returned to town. This was my first visit to this location and I was very impressed with the store's layout and friendly staff, they seem to have it all. I worked with Chip whom I had scheduled my appointment with - he had my replacement phone ready to set up when I arrived, a quick swap of the SIM Card and he installed the screen protector dropped it in the case and all that was left was to down load everything from my iCloud account which I did myself so they could service other customers. I had a very good and productive experience here they didn't try and up sale me or waste my time showing me the latest and greatest technology and since this was prepaid there was no check out. One thing I really appreciate was the fact that Chip told me if I ever have any issues I could call him or simply drop by the store and he would do his best to resolve them. I know it's not always possible for a cellular provide to have the fix for everything especially if it's a hardware issue like mine was but it's nice to know some people still understand the importance of customer service...

Run, don't walk away. We have no service. Have been back to the store 3 times, on the phone with…read morecustomer service and technical dept too many times to count. We are told they are decommissioning the tower on Kumquat. We were told by their salesman that we would get great coverage in Edgewater. We have none and they don't care. Sell a service they can't provide. UPDATE A week after the Hurricane, we now have service at our home and work. Everything works great. It is VERY frustrating when you can't make a phone call. If you can keep this up T-MOBILE you will keep us as customers for life.

Jacob was fantastic in helping me transfer lines. His customer service was great, everything was…read morequick and efficient, and I'm so happy with my purchases. We walked out with the new iPhone upgraded, phone case, screen protected, two chargers and a brick for them. I will never go to another AT&T and this will definitely be my home location now. Thank you!

first off they are not ATT they look like they are and will not tell you that they are not they are…read morea company called Prime Communications. they do not stand or back anything they sell. the people in the store are rude and not helpful there job is to separate you from your money number one. not to give customer service. if you need to buy a new phone please go to the ATT corporate store in Orange city, they back what they sell.