Business is nice and tidy. Staff is very welcoming and knowledgeable. As it was our first time here…read moreI had some questions about the paperwork, exams, and process of getting new glasses, and they answered my questions politely and professionally. I've been to offices where I've had my questions met with sneers and scoffs so definitely a better environment already. Dr. Higa is very thorough but efficient. The display cases for the glasses were also very nice and tidy.

We had a great experience with Dr. Higa. He was very thorough and explained everything in great…read moredetail. He was very personable and kind. My husband had a serious issue with one of his eyes, and Dr. Higa and his team were able to set up an appt with a specialist for the next business day. They really went above and beyond! Thanks to him, my husband went to an amazing eye specialist and was able to have his issue repaired quickly. Definitely recommend this practice!

Is there less than one star? So.. a 3 minute surgery took 3…read morehours. After it was complete I recieved a call that my husband was done, I said Im walking in from parking lot. On this cloudy, chilly day the nurse was pushing my 78 yr old husband's wheelchair outside where she wanted him to wait for me. I was walking up as I heard him say, " Im not waiting outside." What kind of screwed up patient care is that? The after care instructions are vague. I think Medicare will be interested in the questionable treatment this facility provides. We're going to Scripps or Loma Linda next time and I advise everyone to do the same. The wait for the procedure is somewhat understandable. Somewhat. But the kicking him outside? The 3 phone call I got saying first, pick up in 30 min, then, oh hewont be ready for 30 more min, oh he's ready now...a new staff is necessary for both surgery center and eye center. We won't be back. Once we write to Medicare, I will not think of this place again.

Soooooooo long story short. It turns out that I have stage four cataracts. I was referred to this…read moreplace by America's Best glasses. "Most" of the people here are delightful. Very courteous and understand you may be going through a hard time. Looks like I will be getting two eye surgeries. May 21st and May 28th. Please pray for me. The bad news is that it is expensive! The good news is they have a promotional service that if you apply for a synchrony credit card they defer the 32% for two years. I am really excited to be able to actually see normally again. One piece of advice to that young girl with the attitude in the office is this and please quote me "do not ever tell someone who has stage 4 cataracts to go visit a website if you don't understand something". Like really? Other than that it was great. I will update after healing

I want to give a special shout out to Deanna. She is very personable and very knowledgeable. As…read moresoon as I walked in, I was greeted by her. Dont get me wrong, there were other workers talking and I felt ignored but Deanna saw me and asked me if I needed help. I told her I really appreciate that and later she told me she was with the company fir many many years and she was the top employee. I can tell, she was very attentive and finally we found some frames for me. I'm sure National Vision has a great asset to the company. She was great from beginning to the end! Thank you Deanna!

We have been going to this vision center for the past three years. This is the first time we have…read morehad a problem there. The last two years we saw a male doctor. This year we saw a female doctor, named Mrs. Miller. She was so rude and unprofessional. She talked to my son and I in a very rude and unprofessional way. She asked me if I could see at night. I told her I could she fine at night. She said in a rude way that I was probably squinting to see at night. I had PRK done three years ago. My vision is just fine. She asked me if my son wore his glasses often. I told her he said he can see fine without them. She said he can't see. She was acting like he was blind. My son isn't blind. His vision is 20/50. My son told her that he doesn't feel like he needs to wear them all the time. She said to him rudely, how would you know, you don't have a doctor's degree. I asked her if he needed to wear them outside of school. She rudely said if you want him to see. My son isn't blind. He is only 9 years old and has ADHD. She is lucky he didn't go off on her. I am reporting her to her manager on Saturday. That is not the way to talk to people. We couldn't wait to get the heck out of there.

I don't understand the point of making an appointment, you will be waiting 2+ hours for a dang eye…read moreexam. I came last weekend and we had to leave because they took forever. Rescheduled for today and made the earliest appointment available, an hour with no one in front of us and been here an hour already! Never coming back nor would I ever recommend this place! Go anywhere else!!!!

Have dealt with America's Best for years. I will no longer. Always wondered why they dont give you…read moreoriginal covers for the glasses,especially since they claim to be more affordable. This last incident left me stunned. Went in November of 25 to see about new glasses. At the time of the examination, I was told there was bleeding behind my eyes. At this time, I feel the examination should have stopped, instead, I was encouraged to seek frames. I picked 2 pair. A pair for reading and a pair of sunglasses. I went into the hospital shortly, and received a call to pick up. I picked in timely manner. But as the girl was fitting me, I told her I couldn't see out of them. She told me to try them for 30 days, and if it got no better, come back. When I went back, the doctor examined my eyes again and told me, there was more bleeding. I was seeing out of them at the time, and would have to purchase new glasses all over. Spoke with a manager, who advised me to see the eye doctor and make sure everything was ok. It took some time to get the doctors appointment. I spoke back with the manager, who began to backpeddeĺ, something about their 30 day warranty. I live on a fixed income, and dont have money to throw to the wind. I eel, I am not a doctor.Before collecting my money, the should've given me an option to proceed, or not.

I brought in two watches for batteries. The gentleman not only repaired them while I waited, he…read morecleaned them also The service was excellent and the price was great

Customer service was very professional over the phone and in person. Fixed my charging port for…read morefree with no wait time. I have an iPhone and my phone wasn't charging so I had called to see if it's something they can fix and how much it would cost. The man that answered the phone said he would clean it to see if that fixes the problem and the cleaning is free, which I was quoted at another place $35 for the cleaning and here it was free. He also let me know that if the cleaning did not fix my charging port that it would be $89 for a charging port replacement. When I arrived I was hoping for the best and ready for the worst. Luckily the man in the store fixed my phone with the cleaning that was absolutely free. He saved me a lot of headache and money today, I really appreciate the help!

I've had many glasses made here & every one of them was good. He was fast & accurate & very…read morereasonable. Good service, great value.

Excellent and prompt friendly service. Also reasonable pricing for 2 pair of glassesread more

Dr. King is a great dentist. He is very efficient and explains everything in great detail. He is…read morevery patient and will answer any questions you might have. Has a great selection of glasses to choice from at a great price. His staff is very friendly and helpful if you have any insurance questions.

Dr.King is the best eye doctor I have ever met I have a plethora of eye problems and have been…read moreseen by many eye doctors. Dr.King takes his time with each patient and is extremely thorough during the exam. He explains everything in detail to his patients and is extremely knowledgeable.

Do not have these people make your glasses, avoid them at all costs. I had a pair of glasses made…read moreby them, they were too strong that I am not able to use them. I retuned them, explained the issue, they said if you want new lenses you need to pay an additional $250.00....to have them fix their error? Unbelievable! Aweful customer service! Back to using my dollar readers, at least I can see out of them.