Friendly and professional staff. Always helpful and great selection of glasses to choose from.read more

Dr. Sandoval is absolutely exceptional. She is incredibly thorough, kind, and professional, taking…read morethe time to provide thoughtful, detailed answers to every question I had. What really stood out was how accommodating the office was--they were able to get me in for a slight emergency due to a last-minute cancellation, and the level of care I received was outstanding. I felt genuinely heard, well taken care of, and confident in the treatment provided. Highly recommend to anyone looking for attentive and high-quality care.

Been with them several years. Never let us down with their conscientious…read more Care. Dealt with 3 different doctors and all Have been excellent.

The communication could improve. I called on a Friday mid…read moremorning to say that I had spots, lines ,and that I was losing vision in my eye. I explained that I had spots before due to a cataract, but this was absolutely different. I was directed to the nurse and I left a message. At 3 o'clock in the afternoon, I realize that no one had gotten back to me and that they closed at four . I called again. Spoke to the same receptionist again. Although her customer service was basic, her attention to detail was poor. I was pretty upset so she said that she would speak to the doctor. I have no idea if she did or not. Long story short I was directed to go to the emergency room if it got worse if not, I could see them the following Tuesday or Thursday. I ended up going to the emergency room at 9 PM and they sent me via ambulance to UC Davis. I had a complete detached retina and a few other complications. I was told by the emergency room doctor and also by a doctor that I spoke with at UC Davis that had I waited, I could have completely lost my vision. The next week I called the office and asked to speak to the office manager. I was told first that he was out sick, then I was told that he was at lunch, and then I was told he went home for the day. I actually left two messages for him. To this day I have never received a phone call back from anyone. To add insult to injury, I received a phone call back from the nurse on the following Monday. She stated I should get a hold of the front office and let them know that I needed an appointment. Again, no urgency. It was obvious that they did not communicate with one another. I understand that I am certainly not the only patient but this was a true emergency. In the past, I have had amazing care at this office. I saw Dr. Chen for years and have great respect for him and his son. I am highly disappointed that I have not received a phone call back and that no one actually cared that I was literally going blind. I would recommend UC Davis, Eye Center for any issues that anyone has. In closing, I will not be returning to this office . I am only sharing this in hopes that they may actually listen to the next patient with this or any other issue. Had I not been my own advocate, and gone to the emergency room, I'm not sure what would have happened. Connie Ibarra

One girl cant be expected to handle the whole store!..... I would give 5 stars if they had more…read morehelp...

My left lens fell out of my frame. This was caused by the screw came out. Being from out of town I…read morewas really concerned that I would be in deep trouble. Can't see much without my glasses and only 1 lens only made the problem worse. I had someone place a call to the Stanton Optical in Lodi, Ca. So I spoke with them and they said come in. This is where I was greeted by Janet and Jenn. Janet took possession of my glasses to include the missing lens. She went back to her little laboratory, where she put a screw and clean them up. Get back to me. I could see fantastically. When she told me there was no charge and I said well let me at least get you guys coffee or give you some money so you could buy your team coffee or whatever she refused to accept any money. I then said I will give you a great yelp review because you guys totally deserve it.

We recently moved to Lodi so it was time to find a new eye doctor. When I walked into Delta Eye…read moreMedical Group I knew immediately that we had chosen the right place for us. Excellence and cleanliness seem to be their standard. The front office staff is very friendly and welcoming. Mercedes in the back office is amazing! She's a ray of sunshine. She interacts with the patients so beautifully and it's obvious that she enjoys her job. There are many staff members, and they seem to be uplifting toward one another. It feels like a family. Dr. Garcha was excellent and I had a very thorough eye exam. He's down-to-earth, friendly and he took time to explain everything very clearly to me. Sounds a little silly, but I'm already looking forward to my annual eye exam next year!

In spite of their coutesy and best efforts, they charged me double price for contact lenses, and…read morethe incorrect price for the service provided. Thankfully, they corrected everything. But still...

Exceptional care here!! I have been coming here for many years, as have my children and husband. I…read morelove the staff and Dr. They have always been kind, helpful, and very upfront about what my insurance covers and what it does not, and about my cost with various lens options. I've never waited more than two weeks for a pair of glasses, and we've had many, many glasses over the years. I'm not sure why there are so many complaints about the wait or the cost. They have many low-cost, all the way to high-end options. Very happy being a patient here. They take great care of you! The optometrist has even been kind enough to stay late for emergency appointments for my husband or squeeze him in when it's urgent. Couldn't ask for better care!

They are not giving reasonable options for the low income eye wear. They say we can pick out of a…read morecertain group of glasses and tell you it will take 6 weeks for them to get made. They offer all their high priced frames and will have them ready for you in less than a week. They are trying to force us to buy their expensive options by not offering a cheaper frame without telling you first so they get the med-cal $ and you get no affordable glasses.

A quick appointment, excellent/friendly staff, including professional and knowledgeable assistants…read more The Physician was thorough, kind, and took as long as needed to answer my questions. They were fabulous!

On time great selection of glasses. The staff is friendly and knowledgeable. They can remember…read moreprevious encounters and are very professional.

Do NOT go here. Was recommended going here for my frames and lenses. The receptionist Angela filled…read moreout my prescription wrong, billed my insurance, and then I got left with no glasses. I tried speaking to a manager there, and she handed the phone to Bill Henshaw. This is where lies, and getting yelled at came in while currently pregnant and pretty far along. He kept talking over me on the phone, not wanting to hear me out. Angela admittedly told me and my husband she had sent in the wrong prescription. And Bill Henshaw said she didn't and it was a "mistake" He told me that my insurance didn't cover my frames, lenses, and my prescription was too low to cover. And I wasn't billed. But I was! I told him that I spoke to my insurance. Not only was my prescription fine to cover as it met the requirements, but I was also billed! He argued / yelled at me while I was asking him to please call my insurance so he can hear what they told me. And he denied me of that while saying "I already wasted 30 mins of time while on this phone call. And I'm late for a customer and they been waiting" Which was TOTALLY rude and un-professional. He told me he knows "Every doctor" and will call them. Today I got a call from Delta Eye (where I got my exam) and it was strange!!! They claimed they were trying to help me with Bill Henshaw because he left a message. And the worker said some weird stuff like "whether you wanna hear or like this phone call or not" And I fully believe Bill Henshaw contacted where I got my exam and went off about me. All I wanted was glasses and for him to call my insurance to hear everything should be covered and fine. Not yell, lie about it not being charged, or covered, then speak to other doctors negatively about me when all I wanted was help. Please do not go to this place. Spare your stress. And don't EVER get treated how I did.

For some reason every time I stop by they're closed online it shows they close at six but I'll show…read moreup around 2 to 3 and they end up being closed. Horrible service. Horrible spot doesn't pick up phone calls. They schedule me for the most useless appointments, waste of time. I recommend paying Costco.

Nice new Independent Optometrist inside Costco. Friendly and flexible receptionist. Informative…read moreDoctor, who is a graduate of University of the Pacific and UC Berkeley. The appointment was a breeze.

The Doctor is nice...but does you no good when you cant get anyone to help you buy the frames. If…read moreall you want is an eye exam and no glass...then good deal.